Tekworks
- Company typePrivate
- Founded1994
- HeadquartersDelta, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
Tekworks firmographics
Firmographics- Name
- Tekworks
- Legal name
- Tek Services Group Inc.
- Website
- https://tekworks.ca
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Tekworks industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)
Keywords
Where Tekworks is headquartered
LocationHeadquarters
- HQ city
- Delta
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Tekworks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- IT Services and Support: Provides IT services and solutions to companies and small professional offices. Services include IT equipment procurement and installation, existing system upgrades, computer/server/network upkeep, equipment inventory and asset management, antivirus/anti-malware prevention, backup management, scheduled desk side support, routine network and server maintenance, network cabling and installation, cloud services, and audio/video and Smart Automation solutions. Revenue is generated through hourly rates, fixed pricing, and maintenance contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Hourly, Fixed, or Maintenance Contract pricing models |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Tekworks product offering
Product offeringCore offering
Tekworks is a managed IT services company that provides outsourced IT support to small and medium professional offices that cannot justify full-time in-house IT staff. Its core services include IT equipment procurement and installation, system upgrades, computer/server/network upkeep, antivirus prevention, backup management, desk side support, network cabling, Tekworks Cloud services, and Smart Automation solutions. The company also delivers vertical-specific IT solutions for dental, medical, science, and business offices on Vancouver Island.
Product overview
Tekworks is an IT services company that has operated since 1994 serving Vancouver Island. The company's core offerings center on managed IT services and technology solutions delivered through a portfolio of integrated services rather than a unified software platform. The main product lines include Tekworks Cloud Services (encompassing Google Workspace, Microsoft Office 365, backup/disaster recovery, and VoIP), CompleTEK Site Monitoring (proactive IT environment monitoring), Smart Automation Solutions (audio/video and building automation), and specialized vertical solutions for Dental, Medical, Science Research, and Business Office sectors. Supporting services include IT equipment procurement and installation, network cabling, antivirus/anti-malware prevention (via Emsisoft and avast!), backup management (via Datto and EaseUS), desk side support, and system lifecycle management with environmental disposal services.
Differentiator
Problem solved
Functional benefit
Products and services
- Tekworks Cloud Services Cloud-based services including Google Workspace and Microsoft Office 365 implementation, Big Data Backup, Online Disaster Recovery, Data Sync, Online Data Backup, and Hosted IP-PBX/VoIP solutions for business continuity, targeted at small professional offices.
- CompleTEK Site Monitoring (CSM) A comprehensive monitoring suite that proactively tracks network, hardware, and software to catch critical IT issues before they impact productivity and business operations.
- Smart Automation Solutions Design, build, and installation of audio/video and Smart Automation solutions for controlling heating, lighting, security, Wi-Fi, TV, audio, home cinema, and motorized curtains and blinds.
- IT Equipment Procurement and Installation Sourcing, delivery, and installation of IT hardware including servers, computers, printers, and network devices for new and existing offices.
- Network Cabling and Infrastructure Network wiring for new installations and network upgrade services, including design and installation of secure network infrastructure.
- Backup and Disaster Recovery Data retention and backup solutions via Datto Canada and EaseUS partners, including Big Data Backup, Online Disaster Recovery, and Data Sync services for business continuity.
- Antivirus and Anti-Malware Prevention Endpoint protection services using partnered solutions Emsisoft and avast! to ensure client systems remain virus-free.
- Desk Side Support and Maintenance Scheduled desk side support, routine network and server maintenance, and flexible maintenance plans to keep computers and servers at optimal performance.
- System Lifecycle Management Environmentally focused services including pickup of old equipment for repurposing or recycling, retiring old computers, servers, printers, and network equipment, archiving data from obsolete hard disks, securely wiping data, and recycling used batteries.
- Dental IT Solutions Specialized IT services for dental providers including Practice Management software support (Dolphin, Tracker, Exan, Cleardent), Digital X-Ray and 3D Imaging, Intraoral Application Services, PIPA Compliance, and turnkey systems from consulting to installation.
- Medical IT Solutions IT services for medical practices including EMR and Practice Management support for Cloud and On-site software, PIPA and PIPEDA regulatory compliance, backup and recovery, and mission-critical application maintenance.
- Science Research Lab IT IT support for science laboratory environments supporting Life Sciences, Applied Sciences, Administration/Graduate Offices, and Research Labs in Microbiology, Immunology, Biotechnology, Cellular Biology, and Biochemistry.
- Business Office IT End-to-end technology support for small to medium business offices including unbiased IT consulting for Accounting, Construction, Financial & Investment, and Legal sectors.
Companies that use Tekworks
Customer profileSegments4 records
Ideal customer profiles4 records
Tekworks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature4 records
Tekworks partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Firelink ConsultingcoreTekworks has formed a strategic alliance with Firelink Consulting to bring more expertise, extended coverage, and expanded services to clients. The partnership aims to strengthen the combined service offering while maintaining the same great team and service quality.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Tekworks competitors and assessment
Company assessmentDirect peers
- Fully Managed: Canadian managed IT services provider serving SMB and mid-market clients across multiple verticals with end-to-end IT support, cloud, and security services. Directly comparable to Tekworks as a managed services firm targeting professional offices and small businesses.
- Jolera Inc. Canadian managed IT services and security provider serving SMBs with cloud, backup, and managed endpoint offerings. Comparable to Tekworks in scope of managed IT services and target customer profile.
- Long View Systems: Canadian IT services and managed cloud provider with offices across Western Canada, including British Columbia. Comparable as a regional IT services firm serving SMB and enterprise clients on the West Coast with similar managed services offerings.
Broad incumbents
- ConnectWise: Major IT management software vendor serving MSPs with PSA, RMM, and security solutions. A broader incumbent whose platform offerings overlap the operational backbone that Tekworks delivers to its clients.
- Softchoice Corporation: North American IT solutions and managed services provider offering cloud, security, and end-user computing services to mid-market and enterprise. A broader incumbent with overlapping managed services capabilities, though focused on larger customers.
- Kaseya: Global provider of IT management software for managed service providers, including RMM, PSA, and security tools. A broader incumbent in the MSP ecosystem whose platform competes with and complements Tekworks' own monitoring and ticketing capabilities.
- Compugen Inc. Large Canadian IT solutions and services company providing end-to-end managed services, cloud, and infrastructure across Canada. A broader incumbent offering overlapping IT managed services to similar customer segments, but at much larger scale.
- CDW Canada: Large North American IT solutions and services reseller and provider, with a Canadian operation delivering managed services, hardware procurement, and cloud solutions. A broader incumbent whose offerings overlap Tekworks' procurement, integration, and managed services lines.
Others
- Sherweb: Cloud solutions distributor that helps MSPs deliver Microsoft, Google, and security cloud services to SMBs. Comparable as a channel ecosystem partner that competes and cooperates with Tekworks in delivering managed cloud services to similar SMB customers.
- Atera: PSA and RMM platform specifically built for MSPs. Tekworks actively uses Atera (tekworks.atera.com) as its customer portal and ticketing system, making Atera an enabling technology supplier in its service delivery stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Tekworks social profiles
Digital presenceTekworks compliance and trust
Trust signalCompliance3 records
Tekworks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tekworks leadership team
Management profileNumber of profiles
Profiles3 records
Tekworks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tekworks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tekworks
What does Tekworks do?
Tekworks is a managed IT services company that provides outsourced IT support to small and medium professional offices that cannot justify full-time in-house IT staff. Its core services include IT equipment procurement and installation, system upgrades, computer/server/network upkeep, antivirus prevention, backup management, desk side support, network cabling, Tekworks Cloud services, and Smart Automation solutions. The company also delivers vertical-specific IT solutions for dental, medical, science, and business offices on Vancouver Island.
Is Tekworks a public or private company?
Tekworks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tekworks founded?
Tekworks was founded in 1994. It employs 1 to 10 people.
Where is Tekworks based?
Tekworks is headquartered in Delta, Canada, in the North America region.
How does Tekworks make money?
One revenue line is on record: IT Services and Support.
Who are Tekworks's main competitors?
Direct peers on record are Fully Managed, Jolera Inc. and Long View Systems. Broad incumbents are ConnectWise, Softchoice Corporation, Kaseya, Compugen Inc. and CDW Canada. Others are Sherweb and Atera.
Does Tekworks have an API?
No public API is recorded for Tekworks.
What industry is Tekworks in?
Tekworks's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAKAO, Managed DevOps / Platform Operations (Run & Operate). Its NAICS code is 54151 and its SIC code is 7371.