AlertaTel

What AlertaTel does

AlertaTel is a cloud-based civic safety and prevention platform developed and operated by Julasoft, an Argentine software company headquartered in City Bell, La Plata. Founded in 2013 and servicing 40+ Argentine municipalities as its sole buyer segment, the platform delivers an integrated stack: geolocated panic buttons (virtual via Android/iOS apps or physical devices), real-time GPS tracking of official vehicles and walking patrol agents via AVL hardware, a 24/7 web-based monitoring center interface, a control dashboard, and a statistical analytics module for crime trend identification. End beneficiaries such as gender violence victims, elderly residents, rural populations, and people with disabilities receive the panic button service at no cost, while the contracting municipality pays the subscription.

The technical architecture combines several interoperable modules under one platform: the Botón Antipánico with real-time SMS fan-out to up to four personal contacts, an AVL-based vehicle tracking system with approximately 24 hours of battery backup, GPS-based walking agent tracking with speed and proximity alarms, a Tablero de Control with live alert and beneficiary statistics, the Predictivo analytics module for high-density crime zone identification, and a Rural Zones module aligned with Provincial Law No. 15.489 that georeferences rural property access points (tranqueras). Recent feature expansion (2025-2026) added specific alert buttons for Police, Ambulance, Firefighters, Parking, and Camera Alert categories, neighborhood and locality beneficiary classification, and WhatsApp-based alert notification delivery. Customer validation includes 880 active panic buttons in Necochea and 800+ in Lobería, with 80% of surveyed municipal users rating the platform as "very good" in a November 2021 survey.

Commercially, AlertaTel operates a sales-led, direct-to-municipality SaaS subscription model on multi-year contracts with package-based pricing that is not publicly disclosed. Distribution is single-geography (Argentina) via a commercial representative reachable by phone, WhatsApp, and email, plus participation in public-sector events such as Tecnópolis 'Gobierno y Servicios Públicos' (2022). The company is private with no disclosed venture funding; its parent developer is Julasoft. AlertaTel received the Premio a la Solución para el Estado 2020 from Fundación Sadosky.

Name

AlertaTel

Legal name

AlertaTel

Website

https://alertatel.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

AlertaTel, developed by Julasoft, is an Argentine SaaS platform providing municipal governments with geolocated panic buttons, real-time GPS tracking of patrol agents and official vehicles, monitoring dashboards, and crime statistics for citizen safety and prevention.

Ownership category

akta.pro rank

Product category

Public Safety Software

NAICS

Security Systems Services (56162)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Medical Alert / PERS Monitoring (Emergency Response) (BPAKAFAD)

akta.pro secondary industries

Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF), Guard Tour / Lone Worker / Duress & Panic Alarm Monitoring (BPAKAFAF), Caregiver Monitoring, Check-In & Family Notification Platforms (HSAHAHAE)

Keywords

• Civic safety software
• Municipal panic alerts
• Public safety analytics
• GPS vehicle tracking
• Emergency monitoring platform

Headquarters

HQ city

La Plata

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Municipal SaaS Platform Subscription: AlertaTel is sold as a platform subscription to municipal governments. The municipality bears the cost, not individual beneficiaries. Pricing varies by contracted package. The service includes panic buttons, monitoring, vehicle/agent tracking, and statistics modules. Additional costs may arise from AVL hardware devices installed in vehicles.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

AlertaTel provides a cloud-based civic safety and prevention platform for Argentine municipal governments, sold as a multi-year SaaS subscription. The platform combines geolocated panic buttons (virtual mobile app plus physical devices), real-time GPS tracking of municipal vehicles (via AVL hardware) and walking patrol agents, a 24/7 monitoring center interface, control dashboards, and predictive crime analytics. Municipalities contract the platform and distribute panic buttons to citizens including gender violence victims, elderly residents, people with disabilities, and rural inhabitants; the municipality bears all costs rather than the end beneficiary.

Product overview

AlertaTel is a unified community safety and prevention platform developed by Julasoft, designed for municipal governments. The core offering consists of the AlertaTel Platform supporting multiple integrated modules: the Botón Antipánico panic button system (available as AlertaTel Android app, AlertaTel Plus iOS app, and physical devices), vehicle tracking (Sistema de Rastreo de Vehículos with AVL/GPS), walking agent tracking (Sistema de Rastreo de Agentes Caminantes), the Monitoreo monitoring center interface, the Predictivo statistical analysis module, the Tablero de Control control dashboard, Beneficiarios management module, and Zonas Rurales rural zones feature. The platform enables 24/7 emergency response coordination, real-time asset tracking, and data-driven security management for municipalities.

Differentiator

Problem solved

Functional benefit

Brands

• AlertaTel Plus: Android application version of the panic button platform for citizen security and emergency alerts.
• AlertaTel (iOS)

Products and services

• AlertaTel Platform Cloud-based civic safety and prevention SaaS platform for Argentine municipal governments, integrating geolocated panic buttons, real-time GPS tracking of agents and vehicles, 24/7 monitoring center interface, control dashboards, and predictive crime analytics under a multi-year municipal subscription contract.
• Botón Antipánico (Geolocated Panic Button) Geolocated panic button system available as a virtual mobile app (AlertaTel/AlertaTel Plus) or physical device, sending real-time emergency alerts with beneficiary data and precise GPS location to the municipal monitoring center and up to 4 personal contacts.
• AlertaTel (Android App) Android mobile application providing the virtual panic button functionality, geolocation, and multi-type emergency alert access for AlertaTel beneficiaries across Argentine municipalities.
• AlertaTel Plus (iOS App) iOS mobile application providing the virtual panic button functionality, geolocation, and emergency alert access for AlertaTel Plus beneficiaries across Argentine municipalities.
• Sistema de Rastreo de Vehículos (Vehicle Tracking with AVL) Real-time vehicle tracking system for official municipal fleets (patrol cars, ambulances, fire trucks) using AVL hardware devices with GPS, electric power backup, and approximately 24-hour battery autonomy; includes route history, deviation alerts, and fuel-consumption reporting.
• Sistema de Rastreo de Agentes Caminantes (Walking Agent Tracking) Real-time GPS tracking of municipal walking patrol agents via mobile app, enabling visualization on a city map with configurable speed, distance, and proximity alarms plus downloadable historical route reports.

Quantifiable outcome

• 80% of surveyed municipal users rated the platform as 'very good' and 100% rated it as 'very good' or 'good'
• +2 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature8 records

Partnerships

One partnership is on record.

• JulasoftcoreStrategic or Co-development PartnerAlertaTel is a solution developed by Julasoft. Julasoft is the parent/developer company behind the AlertaTel platform, responsible for building and maintaining the technology. The website footer states 'Un desarrollo de Julasoft' (A Julasoft development).

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Everbridge: Everbridge is a large-scale critical event management and mass-notification incumbent serving governments and enterprises globally — comparable in alerting + monitoring workflow, though much broader in scope than AlertaTel's municipal niche.
• ADT: ADT is a monitored alarm and personal emergency response incumbent in the US — comparable as a broader monitored-alert/PERS operator, but at vastly greater scale and reach than AlertaTel.
• Verisure / Securitas Direct: Verisure (Securitas Direct) operates one of the largest monitored PERS and alarm-monitoring businesses in Europe and Latin America; a broad incumbent analog for AlertaTel's monitored panic/PERS-style service, just at significantly greater scale.
• Stanley Security: Stanley Security is a global security systems integrator offering alarm, monitoring and managed services for commercial and government clients — comparable as a broader monitored-security incumbent serving public-sector customers.

Emerging players

• Citizen: Citizen is a neighborhood-level real-time safety and incident-alerting app used by US consumers and municipalities; comparable to AlertaTel's citizen-facing app surface and its municipal broadcasting-style use cases.
• Noonlight: Noonlight provides a mobile-trigger panic/dispatch button connected to first responders — a direct behavioral analog to AlertaTel's Botón Antipánico in the form of a virtual app-based alert that routes to a monitoring center.

Regional players

• Globalsat Argentina: Globalsat Argentina provides GPS/AVL tracking and telematics for fleets and assets — closely comparable to AlertaTel's Seguimiento de Vehículos (AVL) and walking-agent tracking modules, with shared Argentine-market DNA.
• Prosegur: Prosegur is a major Ibero-American security, alarm-monitoring and guarding operator with deep Argentina presence — comparable as a regional incumbent in the same monitor-and-respond category, though broader and traditional in delivery.

Direct peers

• Rave Mobile Safety (Motorola Solutions): Rave Mobile Safety, now part of Motorola Solutions, delivers mass notification and emergency communication tools for municipalities, schools, and government — directly mirroring AlertaTel's panic-button and alerting use cases.
• RapidSOS: RapidSOS is a US-based emergency response data platform that links connected devices, apps, and sensors directly to 911/public safety answering points; highly comparable to AlertaTel's geo-located panic-button alerts feeding municipal monitoring centers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/with_replies
• Facebookfacebook.com/AlertaTel
• LinkedInlinkedin.com/company/alertatel

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AlertaTel