What CCI Group does

CCI Group Inc. is a privately held language services provider founded in 2012 and headquartered in Orlando, Florida. The company delivers certified interpretation, document translation, sign language and accessibility services, remote online notarization (RON) with multilingual support, and bilingual staffing/EOR services across 350+ languages. Its customer base spans federal agencies (FEMA, USAID, U.S. Peace Corps, OPM), state and local government, K-12 and higher education, healthcare systems, legal and judicial clients, real estate and title firms, and corporate enterprises — with a particularly dense footprint in mission-critical public-sector language access.

CCI operates a proprietary secure scheduling portal that integrates directly with Zoom, Microsoft Teams, and Webex, and supports VRI (video remote interpreting), OPI (over-the-phone interpreting), RSI (remote simultaneous interpreting), and RON workflows. Its differentiated RON offering pairs a state-commissioned notary with a live certified legal interpreter in a single session, valid across all 50 U.S. states, with a disclosed 48-second average interpreter connect time and a 98.9% successful connection rate. A newer AI Notarization Architect tool automates intake and scoping via an interactive questionnaire.

Revenue is generated primarily through usage-based pricing for interpreting (per-minute for OPI/VRI; hourly or daily for onsite and simultaneous), unit pricing for certified translation (per-page or per-word), and per-session professional services fees for RON and Global Talent Solutions/EOR placements. Go-to-market combines enterprise field sales for federal and large accounts, inside sales for SMB and mid-market, and Sourcewell cooperative purchasing contract #081225-IDY for public-sector buyers. Certifications including 8(a), WOSB, EDWOSB, GSA Schedule #47QRAA22D009M, and M/WBE designations across Florida jurisdictions underpin set-aside federal contracting eligibility.

Name

CCI Group

Legal name

CCI Group Inc.

Website

https://myccigroup.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

CCI Group is a certified language services provider delivering interpretation, certified translation, sign language accessibility, and remote online notarization in 350+ languages to federal, state, healthcare, legal, and education clients, primarily across the U.S. public sector.

Ownership category

akta.pro rank

Product category

Language Services (Interpretation and Translation)

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193), Educational Support Services (611710)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Note-Taking, Interpreting & Communication Access Services (EDALAGAD)

akta.pro secondary industries

Translation, Language Accessibility & Reading Support Tools (e.g., TTS, Captions, Immersive Reader) (EDAFAOAL), Corporate & Workforce Language Training Platforms (EDAFAOAJ)

Keywords

• Language interpretation services
• Certified translation services
• Sign language interpreting
• Remote online notarization
• Multilingual staffing solutions

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interpreting Services: Real-time spoken and signed language interpretation including over-the-phone (OPI), video remote (VRI), onsite, and remote simultaneous interpreting (RSI). Billed per minute, per hour, or as scheduled sessions depending on service type and client needs. Core revenue driver representing mission-critical communication services.
2. Translation Services: Certified document translation, legal translation, medical translation, and business document translation. Priced per page (standard documents $20-$60), per word, or per project. Includes USCIS-accepted certified translations with signed certificates.
3. Remote Online Notarization (RON): Spanish and multilingual notarization services combining state-compliant notary with certified legal interpreter. Same-day sessions available. Revenue from per-session fees for real estate closings, legal documents, immigration documents, and business contracts.
4. Global Talent Solutions: Placement of bilingual and multilingual professionals across industries including legal, HR, and administrative roles. 13 years of federal-grade placement standards. EOR service handles international payroll, taxes, and benefits administration.
5. Localization & Multimedia Services: Website localization, multilingual SEO, subtitling, voiceover, e-learning adaptation, and cultural content adaptation. Project-based or per-word pricing for digital content transformation.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

CCI Group provides certified interpretation, translation, and sign language services across 350+ languages for government agencies, healthcare systems, legal firms, educational institutions, and corporate clients, delivered onsite and remotely via a proprietary scheduling platform supporting OPI, VRI, RSI, and Remote Online Notarization (RON) with apostille services. The company also staffs bilingual/multilingual professionals through its Global Talent Solutions line and offers website localization, subtitling, voiceover, and e-learning adaptation services.

Product overview

CCI Group is a language services provider offering a unified portfolio of human-centered communication solutions spanning translation, interpreting, accessibility, and notarization services. The core offerings include Translation Services (certified translations in 350+ languages with AI-assisted workflows), Interpreting Services (onsite, OPI, VRI, and simultaneous interpreting), Global Talent Solutions (bilingual staffing with EOR), Sign Language & Accessibility (RID/NIC certified ASL interpreters and CART captioning), Remote Notarization & Apostille (RON with multilingual interpreter support), and Localization & Multimedia Services (digital content adaptation). The company also provides specialized Spanish notarization services and operates through Sourcewell contract procurement for public-sector clients. A proprietary AI Notarization Architect tool helps users scope notarization and translation projects through an interactive questionnaire.

Differentiator

Problem solved

Functional benefit

Brands

• The Languageverse: The company's podcast covering languages, interpreting, and cross-cultural communication topics.

Products and services

• Translation Services Certified and professional translation services covering 350+ languages, including court- and agency-certified translations, AI-assisted workflows for high-volume projects, and transcreation for global campaigns. Used by legal, healthcare, government, education, and corporate buyers.
• Interpreting Services Professional interpreting services including onsite, over-the-phone (OPI), video remote (VRI), simultaneous, consecutive, whispered, escort, and remote simultaneous interpreting across 350+ languages for government, healthcare, legal, education, and corporate clients.
• Global Talent Solutions Staffing and placement of bilingual and multilingual professionals across legal, HR, and administrative roles, vetted for language proficiency, cultural intelligence, and regulatory compliance, with EOR services handling international payroll, taxes, and benefits.
• Sign Language & Accessibility Certified ASL interpreters (RID & NIC certified), real-time CART captioning, and Section 508 compliance services for Deaf and Hard of Hearing communities, with 24/7 VRI availability for education, government, healthcare, and corporate settings.
• Remote Notarization & Apostille (RON) Remote Online Notarization pairing state-commissioned notaries with certified legal interpreters so signers understand documents in their native language, including apostille support for international use, valid across all 50 states.
• Localization & Multimedia Services Digital content localization including software localization, website translation, multilingual SEO, voiceovers, subtitling, e-learning adaptation, and culturally adapted multimedia content for global campaigns.

Quantifiable outcome

• 98.9% successful connection rate for interpretation services
• +3 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core, flagship and minor.

• SourcewellcoreGTM or Marketing PartnerCooperative purchasing partnership enabling government agencies, educational institutions, tribal entities, and nonprofits to procure language services through Contract #081225-IDY without RFP requirements. Streamlines public sector procurement while ensuring competitive pricing and compliance.
• USAIDflagshipStrategic or Co-development PartnerLanguage support services across 120 missions worldwide for international development programs. Mission-critical communication support in complex, multilingual environments.
• FEMAflagshipStrategic or Co-development PartnerLanguage support for emergency response and disaster recovery operations. ASL coordination for statewide partners and survivor communities in emergency scenarios.
• U.S. Peace CorpscoreStrategic or Co-development PartnerMultilingual communications support facilitating effective engagement between volunteers and field staff across international program locations.
• U.S. Office of Personnel Management (OPM)coreStrategic or Co-development PartnerSign language interpreting services for meetings, training sessions, and official federal HR events.
• Registry of Interpreters for the Deaf (RID)coreStrategic or Co-development PartnerProfessional association partnership providing access to certified interpreter network. RID certification referenced as standard for interpreter credentials.
• Juntos LatamminorStrategic or Co-development PartnerAssociation of Language Companies of Latin America and the Caribbean membership, supporting regional language services network and industry standards.
• Section508.govminorGTM or Marketing PartnerFederal accessibility resources partnership, linking to government Section 508 compliance standards for technology accessibility.
• Zoom, Microsoft Teams, WebexcoreTechnology or IntegrationPlatform integrations enabling direct video interpreting access through enterprise collaboration tools. API connectivity for system integration with client platforms.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CyraCom: Major healthcare-focused interpretation and translation provider offering phone, video, and onsite interpreting as well as translation services. Directly comparable to CCI Group's healthcare and interpreting offering, with similar regulatory and HIPAA-driven positioning.
• TransPerfect: One of the world's largest language services companies offering translation, interpretation, localization, and multilingual staffing. Comparable across CCI Group's core interpretation, translation, and Global Talent Solutions lines, though at far larger scale and broader industry coverage.
• Lionbridge: Global language services provider offering translation, localization, interpretation, and AI data services to enterprise and government clients. Comparable to CCI Group across translation, localization, and interpreting, with much broader geographic footprint and enterprise sales coverage.
• United Language Group: Mid-sized language services provider offering interpretation, translation, and localization to healthcare, government, and enterprise customers. Comparable in size band and vertical mix to CCI Group, particularly in healthcare and government.
• AMN Healthcare Language Services: Provides healthcare-focused interpretation (including Stratus Video) and staffing services. Comparable to CCI Group's healthcare interpreting segment and adjacent to its Global Talent Solutions offering in healthcare settings.
• LanguageLine Solutions: The largest U.S. interpretation and translation provider, offering OPI, VRI, onsite, and document translation across hundreds of languages to government, healthcare, and legal customers. Directly comparable to CCI Group in service mix, customer verticals, and federal/government contract posture, but at substantially greater scale.
• Akorbi: Language services and multilingual staffing company offering interpretation, translation, localization, and bilingual staffing/EOR. Directly comparable to CCI Group's combined language services and Global Talent Solutions portfolio.
• Propio Language Services: U.S.-based interpretation and translation provider serving healthcare, government, and education clients with OPI, VRI, and onsite services. Closely comparable to CCI Group's verticals, GTM (including federal contracting), and core service mix.

Broad incumbents

• Smartling: Enterprise translation and localization platform combining technology with human translation services. Adjacent to CCI Group's Localization & Multimedia Services offering, but positioned primarily as a tech-enabled platform for enterprise content localization rather than certified interpretation.

Emerging players

• LanguageBridge: Small-to-mid U.S. language services firm focused on government and public sector contracts. Comparable to CCI Group's federal contracting posture and service mix, though smaller in scale and language coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeopen.spotify.com/show/35MnZTLVwNbEStJq63ud2k
• Facebookfacebook.com/CCIGroupServices
• LinkedInlinkedin.com/company/cci-group---interpretation-&-translation
• Instagraminstagram.com/ccigroup.multilingual

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCI Group