The Inclusion Chilliwack Society

What The Inclusion Chilliwack Society does

The Inclusion Chilliwack Society is a non-profit community services organization headquartered in Chilliwack, British Columbia, founded in 1954 (originally as the Chilliwack Society for Community Living, rebranded in June 2024) that supports people with developmental disabilities, children and youth with support needs, and their families through residential, day-program, respite, and community-based services across Chilliwack and surrounding areas.

The organization operates a proprietary information management platform called ShareVision that tracks service delivery and outcomes, complemented by the Relias Learning training platform and a National Association of Direct Support Professionals (NADSP) E-Badge Academy credentialing pathway for front-line staff. Its programs are continuously accredited by CARF (Commission on Accreditation of Rehabilitation Facilities), with the sixth consecutive three-year accreditation secured in February 2021. The IMPACT 2.0 program, launched following a $140K grant in 2021, represents a more individualized, outcomes-measured service extension to the traditional portfolio.

Revenue derives almost entirely from government contracts with the British Columbia Ministry of Children and Family Development (MCFD) and Community Living BC (CLBC), supplemented by grants and limited private-pay or donor sources. With a workforce of 350–400+ employees and sub-1% staff turnover (recognized by a seven-consecutive-year National Employer of Choice award), the Society operates a high-touch, labor-intensive delivery model in which contracted service hours, staff qualifications, and accreditation status are the primary economic drivers.

Name

The Inclusion Chilliwack Society

Legal name

The Inclusion Chilliwack Society

Website

https://cscl.org

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

101–250 employees

Short description

The Inclusion Chilliwack Society is a BC non-profit, founded in 1954 and rebranded in 2024, that delivers accredited community-living and family-support services to adults with developmental disabilities and children with support needs in Chilliwack under MCFD and CLBC contracts.

Ownership category

akta.pro rank

Product category

Disability and Community Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (62321), Child and Youth Services (624110), Child Care Services (6244)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Child Day Care Services (8351)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC)

Keywords

• Developmental disability services
• Community living support
• Residential care services
• Employment support services
• Child youth support

Headquarters

HQ city

Chilliwack

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Government Funding: MCFD (Ministry of Children and Family Development) provides most of the Society's funding for Children & Youth Services. CLBC (Community Living British Columbia) provides most of the Society's funding for adult services.
2. Donations: The organization accepts donations through CanadaHelps platform for those wishing to support their services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

The Inclusion Chilliwack Society provides community-based support services for adults with developmental disabilities, children and youth with support needs, and their families in the Chilliwack region of British Columbia. Its services span residential living, employment support, respite, behavioural, family, and child development programs, delivered primarily under contract with provincial agencies (MCFD and CLBC).

Product overview

The Inclusion Chilliwack Society offers a comprehensive suite of community support services organized around three core service areas: Services for Adults, Child & Youth Services, and Supported Employment Services. The organization operates using multiple service delivery models including Staff Supported Homes (24/7 residential support), Outreach Services (independent living support), Community Respite (part-time in-home care), and HomeShare (full-time shared living arrangements). Services for Adults include Community Inclusion Services, Community Support Worker roles, and Supported Employment Services. Child & Youth Services encompass Kidz Club, Teen Clubs, 1:1 supports, and Summer Programming. The organization also runs contracted caregiver programs for both Community Respite and HomeShare arrangements. The portfolio is delivered through multiple locations throughout Chilliwack and surrounding areas, with services tailored to individual needs and preferences.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Services Supported living and residential programs for adults with developmental disabilities in the Chilliwack region.
• Employment Services Supported employment and vocational programs for individuals with developmental disabilities.
• Host Agency Program Program placing program participants with host employers to gain work experience and skills in real workplace settings.
• Respite Services Short-term respite care providing relief for families and caregivers of individuals with support needs.
• Family Support Support services for families of individuals with developmental disabilities, assisting with navigation, resources, and ongoing care planning.
• Child and Youth Support Support services for children and youth with developmental or other support needs.
• Behavioural Services Specialized behavioural consultation and intervention services for individuals with challenging behaviours.
• Supported Child Development Program supporting the inclusion of children with developmental disabilities in standard child care settings.

Quantifiable outcome

• CARF accreditation achieved February 2021 - 6th consecutive accreditation survey
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

28 partnerships are on record, tiered core and minor.

• MCFD (Ministry of Children and Family Development)coreOthersMCFD provides most of the Society's funding for Children & Youth Services programs. This is a primary funding relationship essential to service delivery.
• CLBC (Community Living British Columbia)coreOthersCLBC provides most of the Society's funding for adult services. This is a primary funding relationship essential to service delivery.
• Inclusion CanadacoreStrategic or Co-development PartnerInclusion Chilliwack Society is a member of Canadian Association for Community Living - the national voice of Community Living.
• Inclusion BCcoreStrategic or Co-development PartnerInclusion Chilliwack Society is 1 of 6 founding members of Inclusion BC - the provincial voice of Community Living.
• BCGEUcoreOthersBCGEU is the Society's employee representation union for staff members.
• CSSEAcoreOthersCSSEA is the Society's employer representation association.
• CASE (Canadian Association for Supported Employment)coreStrategic or Co-development PartnerInclusion Chilliwack Society is a member of the Canadian Association for Supported Employment - the national voice of Employment for Persons with disabilities.
• Chilliwack Chamber of CommerceminorStrategic or Co-development PartnerInclusion Chilliwack Society is a member of the Chilliwack Chamber of Commerce.
• Rotary Club of ChilliwackminorStrategic or Co-development PartnerInclusion Chilliwack Society has partnered with the Chilliwack Rotary Club for many community events.
• Mount Cheam Lions ClubminorStrategic or Co-development PartnerInclusion Chilliwack Society has partnered with the Mount Cheam Lions Club for many community events.
• Chilliwack Arts CouncilminorStrategic or Co-development PartnerInclusion Chilliwack Society has partnered with the Chilliwack Arts Council for many community events.
• City of ChilliwackminorStrategic or Co-development PartnerInclusion Chilliwack Society has partnered with the City of Chilliwack for many community events.
• Chilliwack Healthier CommunitiesminorStrategic or Co-development PartnerInclusion Chilliwack Society has partnered with Chilliwack Healthier Communities for many community events.
• Chilliwack Child & Youth CommitteeminorStrategic or Co-development PartnerInclusion Chilliwack Society is a member of the Chilliwack Child & Youth Committee - a regional networking group.
• Focus Disability NetworkminorStrategic or Co-development PartnerInclusion Chilliwack Society is a member of Focus Disability Network - a regional disability networking group.
• Interdependence NetworkminorStrategic or Co-development PartnerInclusion Chilliwack Society is partnering with the Interdependence Network to help promote Social Capital in Chilliwack.
• Federation of Community Social Services of BCminorStrategic or Co-development PartnerInclusion Chilliwack Society is a member of the Federation of Community Social Services of BC.
• SafeCare BCminorStrategic or Co-development PartnerInclusion Chilliwack Society is a member of SafeCare BC, a non-profit association working to ensure safe working conditions for continuing care workers in BC.
• Citizen NetworkminorStrategic or Co-development PartnerInclusion Chilliwack Society is a member of Citizen Network, a global co-operative that works towards a world where everyone is valued, and can flourish as a citizen.
• BC Non-Profit Housing AssociationminorStrategic or Co-development PartnerInclusion Chilliwack Society is a member of the BC Non-Profit Housing Association.
• NADSP (National Alliance of Direct Support Professionals)minorStrategic or Co-development PartnerInclusion Chilliwack Society is a member of the National Alliance of Direct Support Professionals. CSCL is the first Canadian member of NADSP.
• Rick Hansen FoundationminorStrategic or Co-development PartnerInclusion Chilliwack Society is a member of the Rick Hansen Foundation Professional Network, a non-profit association working to create a Canada that's accessible for all.
• Chilliwack Museum & ArchivesminorStrategic or Co-development PartnerInclusion Chilliwack Society has partnered with the Chilliwack Museum & Archives to present an exhibit called 'Our Journey for Inclusion: 70 Years of Innovation'.
• Relias LearningcoreTechnology or IntegrationCSCL partnered with Relias Learning to provide web-based training platform for all employees. The platform provides flexible, professional development and online training with learning modules specific and relevant to CSCL programs. In 2020, CSCL enrolled all employees in the Relias training platform as part of CSCL's Retention Plan.
• ShareVisioncoreTechnology or IntegrationShareVision is CSCL's proprietary information management system used as an online hub for organizational communication, reporting, and documentation. It was developed by CSCL and received CARF Commendation for exemplary performance.
• BC CEO NetworkminorStrategic or Co-development PartnerInclusion Chilliwack Society's Executive Director is a member of the BC CEO Network.
• Crisis Prevention Institute (CPI)coreTechnology or IntegrationCSCL uses CPI as a core training element for all employees for crisis prevention and intervention.
• NADSP E-Badge AcademycoreTechnology or IntegrationCSCL has partnered with the NADSP E-Badge Academy, an online certification program for employees. As the first Canadian member of NADSP, CSCL offers employees opportunity to develop skills and earn credentials as Direct Support Professionals (DSP-1, DSP-2, DSP-3).

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Christian Horizons: Canadian non-profit operating residential, community participation, and employment supports for people with developmental disabilities across multiple provinces. Comparable in service breadth, government-contract funding model, and lifespan coverage.
• L'Arche Canada: Federation of L'Arche communities across Canada providing residential and day-program supports to people with intellectual disabilities. Comparable in residential/community-inclusion model, though with a faith-rooted origin distinct from Inclusion Chilliwack.
• Communitas Supportive Care Society: BC-based non-profit providing residential, supported living, and community inclusion services for adults with developmental disabilities. Directly comparable in service portfolio, government funding structure, and regional BC operating footprint.
• Kinsight: Lower Mainland/Fraser Valley non-profit serving children, youth, and adults with developmental disabilities and their families. Closely comparable geographic and demographic service area and CARF-accredited delivery model.
• Camrose Association for Community Living: Alberta-based community-living organization offering supported living, respite, employment, and children/youth services to people with developmental disabilities. Highly comparable in service mix and CARF-accredited, mid-sized regional non-profit model.
• Gateway Association: Edmonton-based community-living agency providing residential, employment, and community inclusion supports for individuals with developmental disabilities. Closely comparable in scope of services and contract-funded delivery model.
• SARC (Saskatoon Abilities Resource Centre): Saskatchewan-based community-living organization delivering supported employment, residential, and inclusion services to people with intellectual disabilities. Closely comparable in service mix, mission, and CARF-style accreditation posture.

Broad incumbents

• Inclusion BC: Provincial federation of Community Living agencies in BC, of which Inclusion Chilliwack is a founding member. Directly comparable as a coordinating body for member agencies delivering disability and community-living services across BC.
• Community Living Ontario: Provincial federation representing Ontario community-living agencies serving people with intellectual disabilities. Comparable as a peer federation organization to Inclusion BC, addressing the same population and policy environment.
• Community Living British Columbia (CLBC): BC Crown agency that funds and oversees adult community-living services, including Inclusion Chilliwack's adult programs. Comparable as the primary funder and standards-setter for the same service population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/with_replies

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Inclusion Chilliwack Society