What Vono does

Vono is a Brazilian telecommunications operator and MVNO founded in 2009 and headquartered in Belo Horizonte, Minas Gerais. The company offers a vertically integrated portfolio spanning VoIP telephony (virtual fixed numbers, 0800, cloud PABX, SIP Trunk), corporate mobile services (physical SIM, eSIM, MVNO plans), SMS and M2M/IoT connectivity, electronic security (monitored alarms, CFTV cameras, remote reception), vehicle tracking and fleet telematics, and 24/7 outsourced monitoring center services. It holds the ANATEL-issued RN1 0483 proprietary numbering resource, which enables autonomous provisioning of virtual numbers across all 67 Brazilian DDDs and supports its identity as a licensed telecom operator with own network infrastructure.

The platform architecture centers on a 100% digital self-service portal (Meu Vono) with API integrations to CRMs, ERPs, IP PABX, and monitoring systems. The company operates five specialized sub-brands: Fale Vono (corporate communications), Vono Segurança (electronic security), Vono Rastreamento (vehicle tracking), Vono Central de Monitoramento (24-hour monitoring), and Vono 360 Wholesale (white-label infrastructure). The integrated ecosystem allows customers to consolidate telephony, security, tracking, and monitoring under a single provider and unified dashboard. The company serves SMBs, large enterprises with distributed operations, and wholesale telecom operators/ISPs/integrators across all 67 Brazilian DDDs and 5,500+ municipalities.

Vono's revenue model combines subscription recurring fees (telephony, security, tracking, monitoring), usage-based charges (SMS, M2M/IoT connectivity), and licensing/wholesale income from white-label deployments via Vono 360 Wholesale. Go-to-market is hybrid: dedicated account managers serve enterprise and mid-market customers, a self-service online portal enables SMB and individual sign-up, and the wholesale channel extends reach through partner-branded deployments. Pricing is quote-based and not publicly disclosed. The company is privately held with 51-100 employees, no disclosed funding rounds, and no parent company.

Name

Vono

Legal name

Vono

Website

https://vono.seg.br

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

Vono is a Brazilian MVNO and telecom operator offering VoIP, virtual PABX, corporate mobile, SMS, M2M/IoT, electronic security, vehicle tracking, and 24/7 monitoring services. It serves SMBs, enterprises, and telecom operators across Brazil through five specialized sub-brands, leveraging its proprietary ANATEL numbering resource for nationwide coverage.

Ownership category

akta.pro rank

Headquarters

HQ city

Belo Horizonte

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Telefonia Fixa Virtual e Números Virtuais: Recurring subscription revenue from virtual fixed-line numbers, 0800 virtual numbers, PABX Virtual, SIP Trunk, and VoIP porting services. Customers pay recurring fees for lines, channels, and platform access with no physical infrastructure required.
2. Telefonia Móvel Corporativa: Revenue from MVNO mobile services including physical SIM cards, eSIM, and corporate mobility solutions. Includes recurring mobile plans and usage-based charges for voice, data, and SMS services.
3. SMS e Mensageria Corporativa: Revenue from SMS messaging services for corporate notifications, authentication, and automated communication, typically charged per message or through usage-based plans.
4. Chip M2M e IoT: Revenue from machine-to-machine and IoT connectivity for devices, tracking, and automation applications, charged on a per-device or usage basis.
5. Segurança Eletrônica e Monitoramento: Revenue from monitored alarm systems, CFTV (security cameras), remote reception services, and preventive maintenance for electronic security infrastructure. Includes 24/7 monitoring center services.
6. Rastreamento Veicular e Gestão de Frotas: Revenue from GPS-based vehicle tracking, fleet telematics, and operational management platforms. Charged per vehicle tracked or through subscription-based fleet management plans.
7. Wholesale e White Label: Wholesale revenue from telecom operators, ISPs, and integrators who resell Vono's platform services under their own brand. Includes PABX white label, tracking platform white label, MVNO, and SIP Trunk wholesale.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Vono provides an integrated ecosystem of corporate telecommunications (VoIP, cloud PABX, SIP Trunk, virtual fixed numbers, 0800, MVNO mobile, SMS, M2M/IoT), electronic security (24/7 monitored alarms, CFTV cameras, remote doorman), vehicle tracking and fleet management, and outsourced 24-hour monitoring center services. Offerings are delivered through proprietary infrastructure including its own ANATEL RN1 0483 numbering resource and a unified self-service management portal (Meu Vono), serving SMBs, large enterprises, telecom operators, ISPs, and integrators across all of Brazil.

Product overview

Vono is a platform-plus-modules architecture combining telecommunications services (VoIP, PABX Virtual, SIP Trunk, virtual numbers, 0800), mobile telephony (corporate SIM, eSIM, M2M), messaging (SMS), security electronics (monitored alarms, CFTV, remote doorman), vehicle tracking and fleet management, and 24-hour monitoring centers. The ecosystem is built around proprietary technology with its own RN1 0483 numbering resource, serving as both a telecom operator and technology company. The main platform areas include Fale Vono (communication), Vono Segurança (security), Vono Rastreamento (tracking), Vono Central de Monitoramento (monitoring), and Vono 360 Wholesale (wholesale/B2B services). All solutions share integrated APIs and management through the Meu Vono portal, allowing companies to centralize communication, security, and tracking needs with a single provider.

Differentiator

Problem solved

Functional benefit

Brands

• Fale Vono: Plataforma de comunicação corporativa e operadora digital especializada em VoIP, telefonia empresarial, PABX Virtual, SIP Trunk, SMS, números virtuais, 0800, mobilidade corporativa e soluções integradas para empresas, provedores e grandes operações.
• Vono Segurança
• Vono Rastreamento
• Vono Central de Monitoramento
• Vono 360 Wholesale

Products and services

• Número Fixo Virtual (Virtual Fixed Number) Business virtual fixed-line telephone numbers with mobility, national presence and centralized management, enabling companies to have local numbers across all Brazilian DDDs without physical infrastructure.
• Número 0800 Virtual (Virtual 0800 Number) Virtual toll-free 0800 corporate channels for professional customer service and client relationship management, enabling nationwide inbound contact at no cost to the caller.
• PABX Virtual & URA (Cloud PABX and IVR) Cloud-based PABX platform with call queues, extensions, IVR menus and corporate service features, replacing physical PBX hardware with a fully virtualized telephony environment.
• SIP Trunk Secure and scalable SIP connectivity for IP PABX systems and large operations, enabling legacy and IP-based PBX equipment to connect to Vono's voice network.
• Vono Celular (Corporate Mobile / MVNO) Corporate mobility service providing physical SIM and eSIM mobile lines with operation integration, delivered as an MVNO on Vono's own infrastructure.
• SMS Corporativo Integrated corporate SMS messaging for notifications, authentication and automated communication workflows, billed on usage-based plans.
• Chip M2M (M2M/IoT Connectivity) M2M and IoT connectivity chips for devices, tracking, automation and smart operations, enabling machine-to-machine data and connectivity over Vono's mobile network.
• Alarme Monitorado (Monitored Alarm System) Monitored alarm system with 24/7 monitoring center, property protection and integrated rapid response, sold as a subscription service with continuous surveillance.
• CFTV (Câmeras de Segurança / Security Cameras) Intelligent CFTV camera solutions with remote access, cloud recording and real-time monitoring for businesses, condominiums and professional operations.
• Portaria Remota (Remote Doorman / Virtual Concierge) Remote doorman and access control service with intelligent monitoring, 24-hour operation and integrated security, replacing on-site concierge with a virtual central.
• Rastreamento Veicular (Vehicle Tracking) Real-time GPS vehicle tracking with intelligent monitoring, property protection and complete app-based management for individual vehicles or asset protection use cases.
• Gestão de Frotas e Telemetria (Fleet Management and Telemetry) Fleet management platform with GPS telemetry, operational control and intelligent real-time monitoring for commercial vehicle fleets, charging per vehicle or via subscription.
• Central de Monitoramento Terceirizada (Outsourced Monitoring Center) Outsourced 24-hour monitoring center providing specialized service and integrated operations for vehicle tracking, alarm monitoring and remote doorman, offered to partners and operators.
• Vono 360 Wholesale (White-label Infrastructure Platform) Wholesale infrastructure platform providing telecom, security, tracking and integrated corporate solutions for telecom operators, ISPs, integrators and technology companies to resell under their own brand.
• Plataforma PABX White Label Cloud-based PABX platform in white label mode, enabling providers, operators and corporate operations to offer branded cloud PBX services on Vono's infrastructure.
• Plataforma de Rastreamento White Label Wholesale vehicle tracking platform with GPS monitoring, telemetry and integrated management, offered to operators, integrators and large operations under their own brand.

Quantifiable outcome

• Eliminate missed calls and improve customer contact rates through professional virtual numbers, 0800 lines, and cloud PABX with queues and routing
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Cobli: Brazilian GPS vehicle tracking and fleet management SaaS platform. Direct competitor to Vono Rastreamento on telematics, fleet management, and tracking for Brazilian SMB and enterprise fleets.
• Directcall: Brazilian cloud telephony and virtual number specialist offering 0800, virtual fixed lines, PABX, and SIP Trunk. Direct competitor to Vono's core virtual telephony and SMS messaging services.
• Total IP: Brazilian VoIP/PABX Virtual and SIP Trunk provider serving SMB and enterprise with cloud telephony. Most directly comparable peer to Vono's Fale Vono line of business on virtual telephony, PABX, and corporate SIP Trunk offerings.
• Onixsat: Brazilian vehicle tracking, fleet management, and asset monitoring provider. Direct peer to Vono's tracking and telematics business with similar subscription model and 24/7 monitoring approach.

Broad incumbents

• Intelbras: Large Brazilian hardware and telecom/electronic security vendor with phones, PABX, CCTV, alarms, and access control. Broad incumbent that overlaps with Vono's telephony, security, and access-control product lines at much larger scale.
• Algar Telecom: Brazilian regional telecom operator providing fixed, mobile, and corporate IT/cloud services. Comparable as a vertically integrated competitor with own numbering/network, similar to Vono's positioning across telephony and managed services.
• Vivo (Telefônica Brasil): Largest Brazilian telecom operator offering fixed, mobile, and corporate services. Broad incumbent that competes with Vono across telephony, mobile (MVNO host in many cases), and increasingly managed services for enterprise.
• Geotab: Global fleet management and telematics platform with presence in Brazil via partners. Comparable to Vono Rastreamento on GPS-based vehicle tracking, fleet telematics, and subscription SaaS model — at much larger scale.
• TIM Brasil: Major Brazilian mobile carrier and enterprise telecom provider. Broad incumbent and potential MVNO host/competitor; competes on corporate mobility, IoT connectivity, and managed services.
• Positivo Tecnologia: Brazilian technology conglomerate with security, telecom, and education offerings including electronic security and access control. Broad incumbent that overlaps with Vono Segurança's electronic security portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/vonoseguranca
• LinkedInlinkedin.com/company/grupo-vono
• Instagraminstagram.com/grupo.vono

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vono