Secure and Reliable Business Networks

What Secure and Reliable Business Networks does

Secure and Reliable Business Networks, Inc. (SRBN) is a privately held, family-operated managed IT services provider founded in 2004 in Maryland and now headquartered at 15 Whitney Rd, Newton, Massachusetts. The company delivers a four-pillar service portfolio to small and medium businesses across eight Northeastern US markets (Maryland, District of Columbia, Northern Virginia, New Jersey, New York City, Massachusetts, Rhode Island, and New Hampshire): Business Phone Solutions (Cisco-powered VoIP/cloud PBX with Quality of Service voice prioritization), Office Network Management (24/7 monitoring and infrastructure administration), Network Security Management (role-based access control, SSL VPN, backup, antivirus, and disaster recovery planning), and World Wide Web Solutions (domain registration, web development, hosting on redundant infrastructure, and digital marketing).

The company monetizes through tiered monthly recurring subscriptions for managed IT services — $49-$59 per computer and $139-$169 per server across Starter, Business, and Enterprise tiers — supplemented by deferred-payment hardware/phone system procurement, professional services for web development, and bundled software/hardware acquisition billed monthly. Its go-to-market is sales-led, anchored on a free consultation, on-site feasibility study, and sample demonstration before installation, with direct website and phone outreach as the primary lead generation channels. The customer base spans SMBs, multi-location organizations, and government/non-profit entities, with at least one documented enterprise relationship of 11+ years (UNIC Washington DC).

SRBN operates without disclosed headcount, revenue, outside funding, or institutional investment, and relies substantially on third-party technology (notably Cisco Systems) for core capabilities. No AI/ML capabilities, mobile applications, public APIs, or social media presence are evident in the source data, indicating a traditional managed services business model with established but constrained scale.

Name

Secure and Reliable Business Networks

Legal name

Secure and Reliable Business Networks, Inc.

Website

https://srbn.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

SRBN is a privately held, family-operated managed IT services provider founded in 2004, delivering phone systems, network management, security, and web solutions to small and medium businesses across the Northeastern United States via tiered monthly subscriptions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

akta.pro secondary industries

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH), Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG), Remote Monitoring & Management (RMM) Services (BPAEABAA)

Keywords

• Managed IT services
• Business phone systems
• Network security management
• Office network management
• Web hosting solutions

Headquarters

HQ city

Newton

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services - Computer Support: Monthly recurring subscription-based pricing for computer/network support services, tiered by number of computers (Starter: 1-9, Business: 10-19, Enterprise: 20+).
2. Managed IT Services - Server Support: Monthly recurring subscription-based pricing for server management, tiered by number of servers (Starter: 1-3, Business: 4-6, Enterprise: 6+).
3. Business Phone Systems: Phone system solutions with deferred payment options spread over 24, 36, 48, or 60 months, along with low call rates and monthly fees for ongoing service.
4. Web Development and Hosting Services: Domain registration, web development, web hosting, and software development services for business web presence.
5. Software and Hardware Acquisition: Assistance with software and hardware procurement, consolidated into a single monthly bill for IT-related expenses.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Secure and Reliable Business Networks (SRBN) provides managed IT services to small and medium businesses across four core pillars: Business Phone Solutions (VoIP/cloud PBX phone systems), Office Network Management (monitoring, domain maintenance, and software/hardware acquisition), Network Security Management (access control, backup, VPN, antivirus, disaster recovery), and World Wide Web Solutions (web development, hosting, and digital marketing). Services are sold under subscription-style monthly retainers with on-site assessments and 24/7 professional support.

Product overview

Secure and Reliable Business Networks (SRBN) provides a unified suite of IT managed services for small to medium businesses, consisting of four core service pillars: Business Phone Solutions (VoIP/cloud PBX phone systems), Office Network Management (system monitoring and infrastructure management), Network Security Management (access control, backup, VPN, antivirus, and disaster recovery), and World Wide Web Solutions (web development, hosting, and digital marketing). The company also offers tiered managed services for computers and servers across Starter, Business, and Enterprise packs. All services include 24/7 support with no small-print contracts or hidden fees.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Phone Solutions Complete business phone system setup and management, including VoIP/cloud PBX solutions with auto attendant, voicemail, call routing, multi-office connectivity, and mobile integration. The system is powered by Cisco Systems technology and promises 30%-75% cost reduction compared to traditional phone services. Targeted at small and medium businesses seeking unified communications.
• Office Network Management Managed services for office network infrastructure including system monitoring, real-time health checks, network infrastructure management, domain maintenance and optimization, and software/hardware acquisition support consolidated into a single monthly bill. Services are available 24/7/365 for small and medium businesses.
• Network Security Management Comprehensive security services including file and resource access control with role-based access rules, onsite and cloud backup solutions, secure remote access via SSL VPN/site-to-site/client-to-site VPN, firewalls, antivirus deployment and management, internet access management, and Business Continuity/Disaster Recovery (BCP/DRP) planning. Targeted at SMBs needing regulatory compliance and threat protection.
• World Wide Web Solutions Full-service web solutions including domain name registration, web development and design, web hosting on redundant multi-location systems, software development, and digital marketing services (SEO, paid traffic, CRO, social marketing, email marketing, market research). Targeted at SMBs seeking web presence and digital marketing.

Quantifiable outcome

• 30-75% reduction in telephony costs compared to existing phone systems
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Cisco SystemscoreTechnology or IntegrationCisco Systems provides Quality of Service technology that enables SRBN to prioritize voice traffic over browsing traffic in business phone solutions. This technology partnership ensures reliable phone system performance for customers.

Scale indicators2 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• Vonage (now part of Ericsson): Vonage provides cloud communications, UCaaS, and contact center solutions for SMBs and enterprises. It is comparable to SRBN's phone system offering, both targeting SMB cost savings versus legacy telecom, though Vonage operates at substantially greater scale.
• 8x8: 8x8 provides cloud voice, video, chat, and contact center as a service for SMBs and mid-market organizations. It is comparable to SRBN's Business Phone Solutions pillar, offering comparable features (auto attendant, multi-office routing, mobile integration) but as a direct pure-play SaaS provider.
• Datto (Kaseya): Datto provides business continuity, disaster recovery, and managed networking solutions primarily through MSP channels. It is comparable to SRBN's BCDR and network security pillars, particularly for SMBs requiring backup and disaster recovery services.
• N-able: N-able provides remote monitoring and management (RMM), backup, and security software for MSPs serving SMBs. It is comparable to SRBN as a foundational technology provider for the SMB managed-IT market, though its customer is the MSP rather than the end business.
• RingCentral: RingCentral is a leading cloud communications and contact center provider offering VoIP, PBX, and team messaging solutions to SMBs and enterprises. It is comparable to SRBN's Business Phone Solutions offering, which delivers cloud PBX and VoIP to SMBs, though RingCentral sells directly at scale rather than via local MSPs.
• ConnectWise: ConnectWise is a leading platform provider for managed service providers (MSPs), offering PSA, RMM, cybersecurity, and business automation tools. It is comparable to SRBN as it serves the same SMB-IT-managed-services ecosystem, though at a platform-of-tools level rather than as a direct service provider.
• Kaseya: Kaseya provides IT management software (RMM, PSA, security) primarily for MSPs serving SMBs. It is comparable to SRBN as the dominant backbone provider for the same SMB managed-services market SRBN operates in, though Kaseya sells software/tools rather than direct services.

Emerging players

• Intermedia: Intermedia provides cloud communications, email, and file-sharing services focused on SMBs and partners/MSPs. It is comparable to SRBN's communication and web hosting offerings, targeting similar SMB segments via partner channels.

Direct peers

• Evolve IP: Evolve IP is a cloud services provider delivering cloud communications, managed IT, and virtual desktop services to SMBs and mid-market US businesses. It is a direct peer to SRBN as it bundles phone, network, security, and cloud services for SMB customers under subscription models.
• TPx Communications: TPx Communications provides managed IT, cloud communications, and network services to SMBs and mid-market customers across the US. It is a direct peer to SRBN as a full-service MSP bundling phone, network, and security with subscription pricing for SMB customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key highlights7 records

Customer concentration

• Xx.com/srbnofficial

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Secure and Reliable Business Networks