We Fix Stupid Computers

What We Fix Stupid Computers does

We Fix Stupid Computers is a consumer-facing brand operated under Lynlinks Technologies, Inc., a Virginia-incorporated IT services company founded by Colt Johnson in 2004, with the consumer brand rebranded under its current name in 2010. The business delivers computer repair, technical support, training, data recovery, and e-waste recycling services to individual consumers and small-to-medium businesses primarily in the Forest, Virginia region, with founder Colt Johnson serving as the principal technician. Services are delivered through a single walk-in retail shop at 14690 Forest Road, phone support, on-site business visits, and remote desktop sessions via the Splashtop SOS platform.

The company's underlying technology stack is intentionally lean: a WordPress website, the Splashtop SOS remote support package downloadable by customers, and organic content distribution across Facebook, Instagram, TikTok, and YouTube. There is no proprietary software platform, no API, no SDK, and no disclosed AI/ML capabilities. The product surface spans six core service lines (business IT support, Windows & Mac support, training & education, remote desktop support, data recovery & e-waste recycling) plus an ancillary branded merchandise line (calendars, mugs, t-shirts) sold through a Fourthwall storefront.

Revenue is generated primarily through usage-based hourly billing for remote and phone support (30-minute initial minimum, pro-rated per minute), professional services fees for walk-in repairs and business IT consulting, outcome-based data recovery (no charge unless data is recovered), and merchandise sales. The go-to-market motion is direct-to-consumer and local-SMB, relying on walk-ins, phone calls, contact-form inquiries, and word-of-mouth referrals, with social video content serving as top-of-funnel demand generation. The business is bootstrapped, founder-owned, and operates with 1-10 employees.

Name

We Fix Stupid Computers

Legal name

Lynlinks Technologies, Inc.

Website

https://wefixstupidcomputers.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

We Fix Stupid Computers is a Forest, Virginia-based local IT support brand (operated under Lynlinks Technologies, Inc.) delivering computer repair, remote support, training, data recovery, and e-waste services to individual consumers and small businesses. The founder-led shop is bootstrapped and serves the local Virginia community.

Ownership category

akta.pro rank

Product category

Computer Repair & IT Support Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121), Computer Systems Design and Related Services (54151)

SIC

Services-Miscellaneous Repair Services (7600), Services-Computer Programming Services (7371)

akta.pro primary industry

Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)

akta.pro secondary industries

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ), ITAD, Electronics Recycling & Parts Harvesting Retail (CRACAJAF)

Keywords

• Computer repair services
• IT support services
• Data recovery services
• Technology training
• E-waste recycling

Headquarters

HQ city

Forest

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Remote & Phone Technical Support: Hourly technical support services delivered remotely via phone or desktop sharing. Billed with 30-minute initial minimum charge, then pro-rated per minute. Primary revenue stream for consumer and business customers.
2. Walk-in Shop Support: In-person technical support at the Forest, VA retail location for Windows and Mac repairs, cleanups, upgrades, and reloads.
3. Business IT Support & Consulting: IT consulting services for businesses including network/server management, software support, and on-site training. Positioned as contract-free alternative to traditional IT providers with cost savings guarantee.
4. Training & Education: Technology training sessions for individuals and corporate groups, delivered one-on-one, in groups, or online. Uses simple terminology approach.
5. Data Recovery Services: Data recovery services with no charge unless data is successfully recovered. Includes secure physical destruction of data.
6. E-Waste Recycling: Electronic waste recycling services with commercial pickup available.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

We Fix Stupid Computers is a local IT support business that provides computer repair, cleanups, upgrades, and operating system reloads for Windows and Mac platforms, delivered in-person at a Forest, VA shop, via phone, or through remote desktop support using the Splashtop SOS platform. The company additionally offers business IT consulting (network and server management, software support, and team training), data recovery with secure physical destruction, e-waste recycling with commercial pickup, and personalized technology training sessions. A branded merchandise line (calendars, mugs, t-shirts) is sold through an online store, and the company markets itself as a contract-free alternative to traditional IT providers.

Product overview

We Fix Stupid Computers is a local IT support and computer repair business offering a unified suite of services for consumers and small businesses. The core offerings consist of Business IT Support (managed IT consulting with network/server management, software support, and training), Windows & Mac Support (computer repair, cleanups, upgrades, and OS reloads), Remote Desktop Support (remote assistance via Splashtop), and Data Recovery & E-Waste Recycling. Additionally, the company provides Training & Education sessions for individuals and corporate groups. All services are delivered without requiring long-term contracts. The company also sells branded merchandise (calendars, mugs, t-shirts) through a separate online shop.

Differentiator

Problem solved

Functional benefit

Products and services

• Business IT Support Managed IT consulting and support services for local small and medium businesses, including network and server design, setup, security, troubleshooting, maintenance, monitoring and backups, plus software installation, updates, training, and troubleshooting, delivered on-site without requiring a long-term contract.
• Windows & Mac Computer Repair
• Remote Desktop & Phone Support
• Data Recovery & E-Waste Recycling
• Technology Training & Education
• Branded Merchandise Store

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

One partnership is on record.

• Lynlinks Technologies, Inc.parent companyOthersParent company that owns the We Fix Stupid Computers brand. Founded in 2004 as a commercial IT support company, the consumer IT side was rebranded as 'We Fix Stupid Computers' in 2010. Powered by Lynlinks Technologies Inc.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• uBreakiFix: National franchise chain specializing in consumer electronics repair (phones, tablets, computers, game consoles). Overlaps with We Fix Stupid Computers on computer and device repair and e-waste-adjacent services, but operates at much broader scale.
• Geek Squad (Best Buy): Best Buy's national in-store and in-home tech support arm offering computer repair, setup, and 24/7 online support. Direct overlap with We Fix Stupid Computers' consumer and SMB repair, data recovery, and remote support services, but at vastly greater scale and geographic reach.
• Office Depot / OfficeMax Tech Support: Big-box retailer offering in-store tech support, repair, and SMB IT services through its stores and EasyTech program. Competes with We Fix Stupid Computers for walk-in consumer repair and small business IT support.
• Staples Connect & Tech Services: Office retailer offering in-store and remote tech support, repair, and SMB IT services. Competes with We Fix Stupid Computers for SMB IT consulting and consumer PC repair demand.
• Micro Center Service Department: US big-box computer retailer with in-store tech support, repairs, and custom builds. Directly comparable to We Fix Stupid Computers for walk-in PC repair, upgrades, and troubleshooting.

Direct peers

• NerdsToGo: Franchise-based computer repair and IT support brand targeting small businesses and residential customers with on-site and remote services. Highly comparable service mix (repairs, networking, data recovery) and SMB/consumer customer split.
• Rescuecom: US computer repair and IT support provider offering remote, on-site, and in-shop services plus managed IT for SMBs. Comparable to We Fix Stupid Computers across consumer repair, remote support, and business IT consulting.
• HelloTech: On-demand in-home and remote tech support service for consumers and small businesses covering computer repair, smart home setup, and training. Closely comparable GTM (direct-to-consumer, remote + on-site, hourly pricing) to We Fix Stupid Computers.

Emerging players

• Your IT Department: Small-business-focused managed IT services and computer support provider. Comparable to the business-IT-support and consulting arm of We Fix Stupid Computers, especially the no-contract positioning.

Regional players

• CompuRepair: Independent computer repair and IT services shop operating at a local/regional level. Direct analog to We Fix Stupid Computers' walk-in, in-shop, and on-site support model for consumers and small businesses.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/wefixstupidcomputers
• Xx.com/lynlinks
• LinkedInlinkedin.com/company/lynlinks-technologies-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about We Fix Stupid Computers