DocSide
DocSide is a private healthcare technology company operating a HIPAA-compliant mobile and web platform that enables asynchronous e-consultations between referring providers and medical or surgical specialists, generating revenue through per-consultation transaction fees of $110–$150 per encounter.
- Company typePrivate
- Founded2022
- HeadquartersBillings, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What DocSide does
DocSide, Inc. is a private healthcare technology company founded in 2022 and headquartered in Billings, Montana, that operates a HIPAA-compliant mobile and web-based platform enabling asynchronous e-consultations between referring providers and medical or surgical specialists. The product formalizes the previously informal "curbside consultation" workflow — a clinical question, a specialist's expert recommendation, and a record of the exchange — into a structured digital process covering consultation submission, specialist selection, secure messaging, clinical documentation, voice-to-text dictation, and automated charge-sheet generation.
The platform generates revenue through per-consultation transaction fees of $110 to $150 per encounter, benchmarked against interprofessional consultation wRVU values (most commonly 0.7 wRVU), allowing both referring providers and specialists to capture revenue for clinical advice that historically went uncompensated. Its go-to-market layers three motions: enterprise field sales through discovery calls targeting hospitals, health systems, and insurance payors; a community-led growth model in which referring providers invite trusted specialist colleagues; and self-serve account creation for individual clinicians. Named users span orthopedics, neurology, pain medicine, psychiatry, and mental health disciplines across at least eight U.S. states, with active presence in Florida, Tennessee, Arkansas, Wyoming, Arizona, Utah, Montana, and New York. The company is led by co-founder and CEO Karlina Popwell, M.A., and co-founder and CMO Dr. Richard E. Popwell, Jr., M.D., with a headcount of 1–10 employees and no disclosed institutional funding.
DocSide firmographics
Firmographics- Name
- DocSide
- Legal name
- DocSide, Inc.
- Website
- https://DocSideApp.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- DocSide is a private healthcare technology company operating a HIPAA-compliant mobile and web platform that enables asynchronous e-consultations between referring providers and medical or surgical specialists, generating revenue through per-consultation transaction fees of $110–$150 per encounter.
- Ownership category
- akta.pro rank
DocSide industry classification
Industry- Product category
- Healthcare Collaboration Software / E-Consult Platform
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)
- akta.pro secondary industries
- Patient Access, Registration & Intake (Front-End RCM) (HLACACAE), Behavioral Health-Integrated Chronic Care (SUD comorbidity, collaborative care) (HLALAFAK)
Keywords
Where DocSide is headquartered
LocationHeadquarters
- HQ city
- Billings
- HQ country
- United States
- HQ region
- North America
Markets served
DocSide business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Per-Consultation Transaction Fees: DocSide charges healthcare providers per e-consultation completed on the platform. Submitted charges for interprofessional consultations range from $110 to $150 per encounter, with most common consultations valued at 0.7 wRVU (work Relative Value Units). This transaction-based model allows providers to capture revenue for curbside consultation work they already perform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Per-consultation transaction fee model |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
DocSide product offering
Product offeringCore offering
DocSide provides a mobile and web-based HIPAA-compliant e-consult platform that enables healthcare professionals to conduct asynchronous curbside consultations with verified specialists. The platform supports the full consultation lifecycle including clinical question submission, specialist selection, secure messaging, digital medical notes, dictation, and auto-generated charge capture for billing administrators. Revenue is captured through per-consultation transaction fees of $110–$150 aligned to 0.7 wRVU per interprofessional consultation.
Product overview
DocSide is a single unified e-consult platform for healthcare collaboration. The core product enables referring providers to submit clinical questions to specialists and receive expert guidance through a streamlined digital workflow. The platform supports the complete consultation lifecycle—from consultation request creation and specialist selection to formal documentation and billing capture—connecting healthcare professionals across multiple specialties including orthopedics, neurology, pain medicine, psychiatry, and mental health.
Differentiator
Problem solved
Functional benefit
Products and services
- DocSide e-Consult Platform A mobile and web-based HIPAA-compliant platform that enables healthcare professionals to conduct asynchronous e-consultations (digital curbside consultations) with verified specialists. Supports the complete consultation lifecycle including clinical question submission, specialist selection, secure chat, digital medical notes, voice-to-text dictation, and auto-generated charge capture. Designed for referring providers, medical and surgical specialists, mental health professionals, and the healthcare organizations that employ them.
Quantifiable outcome
- Studies demonstrate e-consults reduce total cost of care by between 36% and 83%
- +4 more outcomes
Companies that use DocSide
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles4 records
DocSide technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
DocSide partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
DocSide competitors and assessment
Company assessmentBroad incumbents
- Epic Systems: Epic is the largest U.S. hospital EHR and increasingly ships native e-consult, care coordination, and secure messaging modules; large health systems already on Epic represent both a sales target and a competitive threat for DocSide.
- Wheel: Wheel is a telehealth infrastructure and clinical staffing platform (and acquirer of RubiconMD) that increasingly bundles e-consult and asynchronous specialist access into its enterprise offerings — overlapping DocSide's provider-to-provider consult market.
- athenahealth: athenahealth provides ambulatory EHR plus communication, referral, and care-coordination tools that can replicate parts of DocSide's workflow for practices already on the platform, making it a broad incumbent in the same purchasing decision.
- Doximity: Doximity is the dominant physician networking and secure messaging platform in the U.S., offering HIPAA-compliant communication, telehealth, and referral tools — a broader incumbent whose messaging and consult features can substitute for some DocSide workflows.
- Amwell: Amwell is a large telehealth platform that supports both patient-facing virtual visits and provider-to-provider consults/workflows inside health systems, serving as a broader incumbent competing for similar clinical-collaboration budgets.
Direct peers
- ConferMED: ConferMED is an e-consult platform originally developed to expand specialist access for safety-net and primary care providers, sharing DocSide's focus on capturing specialist expertise and improving referral efficiency.
- AristaMD: AristaMD is a purpose-built e-consult platform connecting primary care providers with specialists via asynchronous consultations, with charge capture and EHR integration — the closest direct competitor to DocSide's core offering.
- RubiconMD: RubiconMD is a longstanding e-consult platform that lets PCPs submit clinical questions to specialists for asynchronous specialist input, with billing and EHR integration — directly comparable in workflow and target buyer to DocSide.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
DocSide social profiles
Digital presenceDocSide compliance and trust
Trust signalCompliance1 record
DocSide financial estimates
Financial estimateRevenue estimate
Valuation estimate
DocSide leadership team
Management profileNumber of profiles
Profiles2 records
DocSide funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DocSide M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DocSide
What does DocSide do?
DocSide provides a mobile and web-based HIPAA-compliant e-consult platform that enables healthcare professionals to conduct asynchronous curbside consultations with verified specialists. The platform supports the full consultation lifecycle including clinical question submission, specialist selection, secure messaging, digital medical notes, dictation, and auto-generated charge capture for billing administrators. Revenue is captured through per-consultation transaction fees of $110–$150 aligned to 0.7 wRVU per interprofessional consultation.
Is DocSide a public or private company?
DocSide is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DocSide founded?
DocSide was founded in 2022. It employs 1 to 10 people.
Where is DocSide based?
DocSide is headquartered in Billings, United States, in the North America region.
How does DocSide make money?
One revenue line is on record: per-Consultation Transaction Fees.
Who are DocSide's main competitors?
Broad incumbents on record are Epic Systems, Wheel, athenahealth, Doximity and Amwell. Direct peers are ConferMED, AristaMD and RubiconMD.
Does DocSide have an API?
No public API is recorded for DocSide.
What industry is DocSide in?
DocSide's product category is Healthcare Collaboration Software / E-Consult Platform. Its primary akta.pro industry code is HLALABAF, Chronic Care & Remote Patient Monitoring (RPM) Platforms, with a secondary code of HLACACAE, Patient Access, Registration & Intake (Front-End RCM). Its NAICS code is 621111 and its SIC code is 7372.