What ConferMED does

ConferMED is a private nonprofit telehealth organization that operates a national eConsult platform connecting primary care providers with a panel of nearly 300 board-certified specialists across 70+ medical and surgical specialties. Founded in 2015 as a spinoff of Community Health Center, Inc. and its Weitzman Institute research arm, and headquartered in Middletown, Connecticut, the company enables asynchronous specialist consultations ordered directly from within a primary care provider's EHR, with responses typically returned within two business days and a 14-day follow-up dialogue window. The platform is interoperable with all major EHR systems, and the company has extended into Dermloop, an AI-augmented teledermatology offering developed with Danish partner Melatech that uses computer vision to assess dermatoscopic image quality, as well as ConferMED Live!, a synchronous video telehealth solution.

ConferMED serves three primary customer segments: primary care practices and federally qualified health centers (the ordering side), board-certified specialists (the consultative supply side, paid per eConsult), and payers including Medicaid managed care plans, Medicare Advantage, commercial insurers, and self-funded employers (the contracting side). Revenue is generated through per-eConsult transaction fees paid to specialists, subscription-style payer contracts (e.g., Partnership HealthPlan of California covering 900,000 Medi-Cal members and Anthem Blue Cross covering 1.2 million Medi-Cal members), and foundation grants (notably $2.3M from the Quest Diagnostics Foundation in 2022 and ongoing St. David's Foundation funding) used to subsidize expansion into safety-net and underserved populations.

The business has scaled to 200,000+ lifetime eConsults across 34 states, supporting 4,200+ primary care providers and reaching nearly 400,000 underserved patients through grant-funded deployments in Florida, Illinois, Maryland, Massachusetts, and Texas. The company's evidence base is unusually well-developed for its size, with peer-reviewed publications in Health Affairs, Annals of Family Medicine, and AJMC documenting $82 PMPM savings, $466 per cardiology case savings, $500K annual Medicaid savings at a single health center, and a 75% rate of eConsults that prevent the need for face-to-face specialist visits. It holds the first CMS-approved state Medicaid reimbursement pathway for eConsults (Connecticut, 2016), has active deployments including the Maine eConsult Network (statewide pilot funded by Maine DHHS) and the Ohio Diabetes Project (with 7 Ohio Medicaid managed care plans), and operates with 11-50 employees.

Name

ConferMED

Legal name

ConferMED

Website

https://confermed.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

ConferMED operates a national eConsult platform connecting primary care providers with nearly 300 board-certified specialists across 70+ specialties via EHR-integrated asynchronous consultations, serving FQHCs, Medicaid managed care plans, and safety-net populations in 34 states.

Ownership category

akta.pro rank

Headquarters

HQ city

Middletown

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Per-eConsult Fees: Specialists are paid a per-eConsult rate for completing consultations. Primary care providers order eConsults through their EHR, specialists review and respond within 2 business days
2. Payer Contracts: Revenue from Medicaid managed care organizations (Partnership HealthPlan of California), Medicare Advantage, Commercial Plans, and self-funded employers. eConsults are reimbursable through Medicaid programs
3. Foundation Grants: Grant funding from foundations including Quest Diagnostics Foundation ($2.3M) and St. David's Foundation ($444,008) to expand eConsult services to underserved populations

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

ConferMED operates a national eConsult network that enables asynchronous electronic consultations between primary care providers and nearly 300 board-certified specialists across 70+ medical and surgical specialties, with responses typically returned within two business days. The platform is fully integrated into the EHR workflow of primary care practices, FQHCs, and payers, and is complemented by specialized offerings including Dermloop AI-augmented teledermatology, ConferMED Live! live video visits, behavioral health collaborative care, infusion medicine education, and continuing medical education.

Product overview

ConferMED operates as a telehealth platform company offering electronic consultations (eConsults) that connect primary care providers with a national network of nearly 300 board-certified specialists across 70+ medical specialties. The core product is the eConsult Platform, which enables asynchronous specialist consultations directly within the primary care provider's EHR workflow, typically delivering responses within two business days. The platform is complemented by specialized modules including Dermloop (AI-augmented teledermatology with proprietary dermatoscope hardware), Behavioral Health Case Management (psychiatric collaborative care), Infusion Medicine Education, and specialty-specific education programs like the Dermatology Virtual Preceptorship and Didactics and Case Discussions. Additional offerings include ConferMED Live! for real-time video consultations, and regional programs such as the Maine eConsult Network and Ohio Diabetes Project. The platform serves primary care practices, specialists, and payers (Medicaid, Medicare Advantage, commercial plans) with interoperability across all major EHR systems.

Differentiator

Problem solved

Functional benefit

Brands

• Dermloop™: AI-augmented teledermatology tool developed in partnership with Danish company Melatech, featuring dedicated smart devices with mobile dermatology app and device-compatible rechargeable dermatoscopes for capturing high-quality skin images.

Products and services

• eConsult Platform Core asynchronous electronic consultation platform connecting primary care providers with nearly 300 board-certified specialists across 70+ medical and surgical specialty areas, returning consult notes within two business days inside the PCP's EHR workflow.
• Dermloop Teledermatology AI-augmented teledermatology service using a modified iPhone with dermatoscopic lens and built-in AI that guides primary care providers to capture diagnostic-quality skin images, paired with specialist eConsult review.
• ConferMED Live! Live video telehealth solution enabling direct real-time video consultations between patients and ConferMED specialists for endocrinology, gastroenterology, neurology, rheumatology, and other specialties.
• Behavioral Health Case Management and Collaborative Care Psychiatric collaborative care program offering primary care clinicians scheduled video case conferences with state-licensed psychiatrists for diagnostic insights, treatment guidance, and medication recommendations.
• Infusion Medicine Education and Clinical Support Training and clinical support program for primary care providers covering infusion medicine for common conditions including iron infusions, inflammatory bowel disease, rheumatologic conditions, migraines, antibiotic infusions, and osteoporosis.
• Dermatology Virtual Preceptorship Multi-component dermatology training program for primary care providers featuring core didactics, live case-based learning with dermatologists, Dermloop teledermatology sessions, and access to a learning library with hundreds of micro-modules and practice quizzes.
• Didactics and Case Discussions Continuing education program for primary care practices offering lectures, grand rounds, case reviews, and customized curriculum across 22 specialty areas with CEUs available.
• Maine eConsult Network Statewide eConsult network built and supported by ConferMED for the Maine Department of Health and Human Services, featuring full EHR interoperability, implementation support, and quantitative/qualitative evaluation.
• Ohio Diabetes Project Payer-provider collaboration with seven Ohio Medicaid managed care plans and the Ohio Association of Community Health Centers providing endocrinology eConsult guidance to primary care providers for diabetes management.

Quantifiable outcome

• $82 per member per month lower cost using eConsults compared to face-to-face care
• +6 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and secondary.

• Partnership HealthPlan of CaliforniacoreStrategic or Co-development Partner · 1 April 2024Collaboration to provide eConsult services to 900,000 Medi-Cal members across 24 Northern California counties. Covers 70+ specialties including Cardiology, Dermatology, Endocrinology, and Orthopedics. Addresses workforce shortages by expanding PCP knowledge.
• MelatechsecondaryTechnology or Integration · 1 July 2023Partnership with Danish company Melatech to customize Dermloop teledermatology technology for U.S. market. Includes modified iPhone with dermatoscopic lens and AI-powered image quality assessment. Deployed at Community Health Center in July 2024.
• Anthem Blue Cross of CaliforniacoreStrategic or Co-development PartnerPartnership to offer rapid specialty eConsults for 1.2 million Medi-Cal members. Empowering primary care physicians to better serve members through timely specialty care expertise delivered within existing care settings.
• ReferralMDsecondaryTechnology or IntegrationReferral management partnership combining ConferMED's specialist network with ReferralMD's referral management platform and EHR integration experience. Creates seamless solution for PCPs to confer with specialists before referring for face-to-face visits.
• Diet IDsecondaryTechnology or IntegrationPartnership adding digital, image-based diet assessment tool to ConferMED's telehealth platform. Provides comprehensive nutrition and lifestyle planning personalized for each patient. Reimbursable through Medicare and private insurance.
• Project HOPEsecondaryStrategic or Co-development PartnerCOVID-19 collaboration funding Project ECHO and e-Consults for COVID-19, making these tools available at no cost to safety net clinicians across the country for three months.
• Ohio Association of Community Health CenterssecondaryStrategic or Co-development PartnerPartnership with 7 Ohio Medicaid managed care plans and OACHC for Ohio Diabetes Project. Endocrinologists provide eConsult guidance to PCPs at health centers across the state to develop evidence-based diabetes treatment plans.
• Molina Health CaresecondaryStrategic or Co-development PartnerPartner payer organization listed among ConferMED's partner logos for supporting specialty care access.
• Community Health Center, Inc.coreStrategic or Co-development PartnerParent FQHC organization that developed ConferMED. Over 145,000 patients across Connecticut with 210 treatment locations. CHC's Weitzman Institute conducted foundational research on eConsults.
• Weitzman InstitutecoreStrategic or Co-development PartnerResearch arm of Community Health Center, Inc. that conducted initial eConsult research and provided clinical evidence base for the platform. Developed by Dr. Daren Anderson at the Weitzman Institute.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• AristaMD: AristaMD is a direct eConsult platform competitor connecting primary care providers with specialists for asynchronous consultation. It serves a similar provider/payer customer base with comparable EHR-integrated workflows and specialty referral use cases.
• RubiconMD: RubiconMD operates an eConsult platform that enables PCPs to obtain specialist input via asynchronous case submissions, directly overlapping with ConferMED's core offering for FQHC, health system, and payer customers.
• Safety Net Connect: Safety Net Connect is an eConsult vendor serving community health centers, FQHCs, and correctional health systems with provider-to-provider specialist consultation, directly competing with ConferMED in the safety-net market segment.

Emerging players

• ReferralMD: ReferralMD is a referral management platform with EHR integration that has partnered with ConferMED. Its core referral workflow and care navigation tools overlap with the front end of ConferMED's eConsult pipeline, making it both a partner and a potential adjacent competitor.
• OpenLoop Health: OpenLoop Health provides telehealth infrastructure and a network of specialty providers for digital health companies, including asynchronous consult services. It operates upstream of ConferMED, enabling similar specialty access for digital health clients and competing for payer and digital health partnerships.

Broad incumbents

• Doximity: Doximity is a large provider communication and telehealth platform used by physicians nationwide. Its Dialer and telehealth features overlap broadly with ConferMED's provider-to-provider communication and could expand into eConsult workflows.
• Teladoc Health: Teladoc Health is a leading virtual care platform offering a broad portfolio including provider-to-provider consults and specialty virtual care. It serves payers and health systems that overlap with ConferMED's customer base, although its core focus is direct-to-consumer virtual visits.
• Amwell: Amwell is an enterprise telehealth platform serving health systems and payers with virtual care workflows including provider-to-provider consults. It competes in the same payer and health system procurement cycles as ConferMED.
• Included Health: Included Health (formerly Doctor On Demand + Grand Rounds) offers integrated virtual primary care and specialty consult navigation for employers and payers. Its specialty access features overlap with ConferMED's payer solutions for self-funded employers and health plans.

Others

• Project ECHO: Project ECHO is a hub-and-spoke knowledge-sharing model that uses tele-mentoring and case-based learning to extend specialist expertise to primary care. ConferMED itself runs Dermatology ECHO programs, making ECHO a partner model and adjacent capability rather than a direct eConsult competitor.

Market position

Weaknesses4 records

Competitive moat6 records

Customer concentration

• LinkedInlinkedin.com/company/confermed
• Xx.com/Confer_Med

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ConferMED