What CBE Software does

CBE Software (legal entity Central Business Equipment Limited) is a privately held, family-founded EPoS (Electronic Point of Sale) software and services company headquartered in Claremorris, Co. Mayo, Ireland, with a UK headquarters in Derby and a Northern Ireland office in Lisburn. Established in 1980 by Gerard and Catherine Concannon, CBE develops and supports an in-house software portfolio spanning two core platforms—CBE Innova for hospitality (iOS/Android) and CBE FutaTill for retail, convenience, forecourt, and supermarket operations—alongside modular add-ons including CBE Cloud (Azure-hosted back office), CBE Pay (payment processing), CBE Mobile Order & Pay, CBE Mobile (handheld POS), ConnectSmart-driven kitchen automation, NCR-based self-checkout (as a platinum partner), PAR PixelPoint POS distribution, and online ordering. The firm employs over 200 people, operates in 14 countries, and processes 15+ million transactions daily for customers including Ascona Group (69 UK forecourt sites), Sewell On the Go, MPK Garages, Petrocell, Sweeney Oil, Nally's SuperValu, SPAR Parkfoot, and Talty Stores.

CBE monetises across multiple streams: recurring EPoS software licences for Innova, FutaTill, and Cloud; hardware resale of NCR self-checkout units (R6 Multi-Tender, R6LN Card-Only, SS90 Card-Only) under platinum partnership; managed support delivered 365 days a year from strategically located service centres across Ireland and the UK; training at a purpose-built Training Centre; bespoke software development; and CBE Pay transaction fees with next-business-day payouts. Pricing is consultation-led and quote-based with annual billing; the go-to-market is enterprise field sales with regional UK and Ireland executives and a "Request a Demo" model, supplemented by industry events (Forecourt Show, ReFuel Forum, Food & Drink Expo) and customer advocacy content.

The company is privately held, family-led (founder Gerard Concannon is Chairman; second-generation Gearóid Concannon is Managing Director; Catherine and Cathal Concannon hold Group and Inventory Control Director roles), with a CEO in Dominic Feeney since 2022 and long-tenured functional directors across systems, development, sales, finance, and hospitality. Certifications include ISO 9001:2015, ISO 27001:2022, and documented GDPR compliance; strategic integration partnerships span Lynked (loyalty), sruu (accounts/supplier), NCR (self-checkout), PAR (hospitality POS), ConnectSmart (kitchen), and leading Hotel PMS providers.

Name

CBE Software

Legal name

Central Business Equipment Limited

Website

https://cbesoftware.co.uk

Company type

Private

Founded year

1980

Operating status

Operating

Short description

CBE Software develops and supports proprietary EPoS software (CBE Innova, CBE FutaTill, CBE Cloud, CBE Pay) for retail, forecourt, and hospitality businesses in the UK and Ireland. The privately held, Ireland-headquartered firm combines software, NCR-partnered self-checkout hardware, payments, and 365-day managed support for over 200 employees serving customers in 14 countries.

Ownership category

akta.pro rank

Product category

Electronic Point of Sale (EPoS) Software

NAICS

Software Publishers (5132), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

Keywords

• Electronic point of sale
• Retail EPoS software
• Hospitality POS systems
• Forecourt payment solutions
• Cloud POS platforms

Headquarters

HQ city

Claremorris

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. EPoS Software Licenses: CBE generates revenue from licensing proprietary EPoS software solutions including CBE Innova, CBE FutaTill, CBE Cloud, and related modules
2. Self-Checkout Hardware: Sale of self-checkout hardware units (NCR R6 Multi-Tender, R6LN Card-Only, SS90 Card-Only) as platinum partner with NCR
3. Support and Maintenance Services: 365 days-a-year, seven days-a-week customer helpdesk and remote support services through strategically located service centres covering Ireland and UK
4. Training Services: Training programs delivered at purpose-built Training Centre for customers to maximise system utilisation and profitability
5. Custom Software Development: Tailored software solutions developed to meet unique client specifications through focused consultation process
6. Third-Party Integration Services: Integration services connecting CBE systems with symbol groups, wholesalers, banks, accounting, loyalty, and cashless solutions plus device integrations
7. CBE Pay Payment Processing: Payment processing solution with competitive rates, fast transaction times, and next business day payouts; deployed as integrated or standalone terminal

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CBE Software designs, develops, and licenses proprietary Electronic Point of Sale (EPoS) software solutions for retail, forecourt, and hospitality businesses. Its two flagship platforms—CBE Innova (hospitality, iOS/Android) and CBE FutaTill (retail/forecourt, cross-sector)—are complemented by CBE Cloud (Azure-hosted back office), CBE Pay (integrated payments), CBE Mobile Order & Pay, CBE Mobile handheld POS, Self-Checkout (via NCR), Kitchen Automation (ConnectSmart), Online Ordering, and PAR PixelPoint POS. All software is developed in-house at the Claremorris R&D lab, with cloud-native and on-premise deployment options.

Product overview

CBE Software offers a portfolio of EPoS (Electronic Point of Sale) solutions comprising two core software platforms—CBE Innova for hospitality and CBE FutaTill for retail/convenience/forecourt—alongside supplementary modules including CBE Pay (integrated payments), CBE Mobile Order & Pay (table-side ordering), CBE Cloud (Azure-hosted back office), Self-Checkout (via NCR partnership), Kitchen Automation (ConnectSmart Kitchen), CBE Mobile (handheld POS), and Online Ordering. The company also offers PAR PixelPoint POS as a distributed hospitality product. CBE develops all software in-house at its Irish R&D lab and provides professional services including custom development, third-party integration, training, and 365-day support.

Differentiator

Problem solved

Functional benefit

Products and services

• CBE Innova Hospitality-focused EPoS system running on iOS and Android platforms for restaurants, bars, hotels, and hospitality operators. Includes sales registration, intelligent special offers, graphical table management, sophisticated reporting, and the CBE Innova Cloud Suite back-office package.
• CBE FutaTill Next-generation cross-sector EPoS software for supermarket, convenience, forecourt, and hospitality sectors. Features head-office/multi-site configuration, mobile POS capability, automated software updates, and integrations with fuel, electronic shelf labels, self-checkout, payments, and loyalty.
• CBE Cloud Native cloud application hosted on Microsoft Azure providing real-time insights, predictive analysis, business intelligence, and data analytics accessible from mobile devices. Provides the transition path from on-premise Windows-based CBE WinRetail Back Office to cloud.
• CBE Pay Payment solution that integrates card payments with existing CBE systems or operates as a standalone terminal. Features competitive rates, fast transaction times, next business day payouts, and real-time transaction visibility.
• CBE Mobile Order & Pay Restaurant solution allowing guests to order and pay from their table using a single mobile device. Sends orders directly to kitchen/bar, enables table payments, and streamlines service workflow.
• CBE Mobile Mobile POS solution providing back-office functionality including price and stock management, order completion, delivery coordination, wastage tracking, and reduced-to-clear label printing. Available on Datalogic Memor devices and compatible Android smartphones.
• Self-Checkout Multi-tender and cashless self-service checkout units, bagging platform, and attendant station. Delivered via NCR platinum partnership with models R6 Multi-Tender, R6LN Card-Only, and SS90 Card-Only SCO units for retail and supermarket customers.
• PAR PixelPoint POS Hospitality-focused POS software with adaptability, modularity, scalability, and usability as core principles. Over 30 years of industry experience with systems installed in 110+ countries. Distributed by CBE in its hospitality solutions portfolio.
• Kitchen Automation (ConnectSmart Kitchen) Kitchen display and automation solution integrated with CBE EPoS for restaurant and hospitality operations, featuring programmable prep times, dynamic kitchen display screens, real-time production analytics, and cross-station communication.
• Online Ordering Online ordering platform for restaurants enabling customers to place orders digitally with customized menus, dietary preferences, order customization, and seamless delivery service integration.
• Custom Solutions Tailored software development services for businesses requiring customized EPoS solutions beyond standard packages, delivered through focused consultation.
• Software Development In-house R&D and software development service at the head office innovation lab, developing and maintaining all CBE software including next-generation cloud-based EPoS applications.
• Third Party Integration Integration services connecting CBE EPoS systems with chip 'n pin terminals, car washes, tank gauges, DVR systems, outdoor payment terminals, phone top-ups, cigarette vending devices, symbol groups, wholesalers, banks, accounting, loyalty, and cashless solutions.
• Training Training services delivered at purpose-built Training Centre by experienced CBE professionals to help customers maximize system efficiency and profitability.
• Support 365 days-a-year, seven days-a-week customer helpdesk and remote support with in-house support centre, providing nationwide service support through strategically located service centres across Ireland and the UK.

Quantifiable outcome

• 15 million+ transactions processed daily
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core.

• sruucoreTechnology or Integration · 1 March 2026sruu is a retail platform that brings EPoS, Supplier, Accounts and Energy data together. Integration with CBE FutaTill enables seamless data flow between point-of-sale, accounts, and supplier systems, with 50% reduction in invoice processing time achieved for customers.
• LynkedcoreTechnology or Integration · 1 September 2025Lynked is an advanced loyalty platform integrated with CBE FutaTill and Innova EPoS solutions. Enables employee discounts, dual pricing, points-based rewards, VIP customer groups, and real-time loyalty analytics directly through the point-of-sale.
• NCRcoreTechnology or IntegrationCBE is a platinum partner with NCR, the global market leader in self-checkout (SCO). Together they supply self-service solutions including R6 Multi-Tender, R6LN Card-Only, and SS90 Card-Only SCO units to the retail sector in Ireland and UK.
• PAR PixelPointcoreTechnology or IntegrationCBE offers PAR PixelPoint POS software as part of their hospitality solutions portfolio. PixelPoint is designed with adaptability, modularity, scalability, and usability as core principles, serving over 110 countries with 50,000+ installations.
• ConnectSmart KitchencoreTechnology or IntegrationKitchen automation solution integrated with CBE EPoS for restaurant and hospitality operations. Features programmable prep times, dynamic kitchen display screens, real-time production analytics, and cross-station communication.
• CBE Pay Payment PartnerscoreTechnology or IntegrationCBE Pay integrates with multiple payment processors and card networks for seamless card payment acceptance. Payment partners include major acquirers enabling real-time transaction visibility and next-day payouts.
• Hotel PMS ProviderscoreTechnology or IntegrationCBE integrates with all leading Hotel Property Management System (PMS) providers with full EPoS integration for hotel restaurant, bar, and amenity operations.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Toast: Cloud-native POS platform purpose-built for the restaurant and hospitality industry. Competes directly with CBE Innova in hospitality with a modern SaaS architecture and aggressive European expansion.
• Square (Block): Integrated POS and payments platform serving SMBs across retail and hospitality. Competes with CBE on integrated payments (CBE Pay), POS software, and increasingly on multi-site retail and restaurant solutions.
• SumUp: European-headquartered POS and payment solutions provider serving SMB retailers and hospitality operators. Directly comparable to CBE's payment and POS offerings with strong presence in the UK and Ireland markets.
• EPOS Now: UK-headquartered EPoS provider serving retail and hospitality SMBs with cloud-based POS software. Direct competitor in CBE's core UK market with overlapping customer segments in retail, hospitality, and convenience stores.
• Lightspeed Commerce: Publicly traded unified POS and payments platform serving retail and hospitality. Overlaps directly with CBE's cross-sector retail and hospitality EPoS offering, with similar multi-site capabilities.
• TouchBistro: Cloud-based POS system for restaurants, bars, and hospitality operators. Direct competitor to CBE Innova and CBE Mobile Order & Pay in the hospitality segment with iPad-based front-of-house solutions.
• PAR Technology: Restaurant and retail technology company whose PAR PixelPoint platform CBE distributes in UK/Ireland. Competes with CBE in hospitality POS while also partnering through the PixelPoint distribution arrangement.
• Zettle by PayPal: PayPal-owned POS and commerce platform for SMBs and retailers. Competitor to CBE Pay and CBE's SMB-tier EPoS offerings with cloud-native architecture and broad payment integrations.

Broad incumbents

• NCR Voyix: Global enterprise POS and self-checkout hardware/software provider. CBE is an NCR platinum partner but also competes broadly in self-checkout and enterprise retail technology, with deeper geographic reach and larger R&D budget.
• Oracle MICROS: Oracle-owned hospitality POS platform serving hotels, restaurants, and stadiums worldwide. Competes with CBE Innova and PAR PixelPoint in hospitality with broader enterprise functionality and global support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cbe-software

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CBE Software