American Hearing Care

What American Hearing Care does

American Hearing Care is a privately held, medically focused hearing healthcare practice operating four physical clinic locations across the greater Jacksonville metropolitan area and St. Augustine, Florida (Orange Park, Jacksonville-Dunn Ave, South Jacksonville, and St. Augustine). Founded in 2004 and owner-operated by state-licensed and nationally board-certified hearing instrument specialists Ginny and Rick Silverman, the practice delivers comprehensive hearing services including diagnostic hearing evaluations, hearing aid fitting, repairs, tinnitus treatment, earwax removal, and custom hearing protection. The business serves adult consumers with hearing loss as its primary segment, with a secondary segment of noise-exposed individuals (hunters, musicians, industrial workers) purchasing custom-molded hearing protection and SoundGear electronic devices.

The practice's core product offering is the full line of Starkey Hearing Technologies prescription hearing aids, including the Omega AI, Edge AI, Genesis AI, Signature Series, and Evolv AI product families. These devices come in six form factors (RIC, BTE, CIC, ITC, ITE, IIC) and integrate AI-driven features such as deep neural network sound processing, Gen AI smart assistant voice control, fall detection, balance assessment, health tracking, Bluetooth LE Audio with Auracast, and remote fine-tuning via the My Starkey and Thrive smartphone apps. The practice pairs device sales with clinical fitting services that include computerized Real Ear Measurement and ongoing follow-up visits, plus accessory sales (StarLink and SurfLink wireless streamers, microphones, TV streamers) and extended Worry-Free Warranty programs.

The business model combines one-time hardware sales of prescription hearing aids (quote-based, financed through third-party programs) with fee-for-service clinical services and recurring revenue from extended warranty subscriptions. Go-to-market is sales-led through in-person clinical consultations, supplemented by free hearing screenings, online hearing tests, an active educational blog, video testimonials, local events showcasing Starkey technology, and patient referrals. All hearing aids are sold through the four clinic locations with no e-commerce channel, consistent with U.S. prescription hearing aid distribution requirements. The practice has no disclosed funding, operates on a bootstrapped founder-owned basis, and is ranked first in Florida for patient satisfaction in an independent study.

Name

American Hearing Care

Legal name

American Hearing Care

Website

https://americanhearingcare.net

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

American Hearing Care is a privately held, founder-owned hearing healthcare practice operating four clinic locations across Jacksonville and St. Augustine, Florida, selling exclusively Starkey-branded AI hearing aids alongside diagnostic, fitting, repair, tinnitus, and hearing protection services to adult consumers with hearing loss.

Ownership category

akta.pro rank

Product category

Hearing Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)

akta.pro secondary industries

Audiology & Hearing Diagnostic Centers (HLAFAKAH), Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL)

Keywords

• Hearing aid services
• Hearing healthcare
• Audiology services
• Hearing aid fitting
• Hearing protection products

Headquarters

HQ city

Orange Park, Florida

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Prescription Hearing Aids Sales: Sale of prescription hearing aids across multiple technology tiers (Omega AI, Edge AI, Genesis AI, Signature Series) and styles (RIC, BTE, CIC, ITC, ITE, Invisible). Pricing varies by technology level and is quote-based. The practice also offers financing options and works with insurance plans.
2. Clinical Hearing Services: Fee-for-service clinical services including comprehensive hearing testing and diagnostic evaluations, hearing aid fitting, hearing aid repairs, earwax removal, tinnitus treatment and counseling, and hearing protection products. Follow-up fine-tuning and routine maintenance/cleaning visits are included with purchased instruments.
3. Hearing Aid Accessories: Sale of hearing aid accessories including premium batteries, custom earmolds, water protection earplugs, wireless connectivity devices (StarLink Edge LE Adapter, Edge Remote Microphone, Edge Table Microphone, Edge TV Streamer), remotes, and TV streamers.
4. Extended Warranty Programs: Starkey Worry-Free Warranty programs sold as extended coverage including loss, damage, and repair protection plans for hearing aids purchased within 5 years.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

American Hearing Care is a medically focused hearing healthcare practice that diagnoses hearing loss, fits and dispenses prescription Starkey hearing aids, and provides ongoing clinical audiology services. The practice operates four clinic locations across the Jacksonville/St. Augustine Florida area, offering comprehensive hearing testing, personalized hearing aid fitting using Real Ear Measurement, multi-brand repairs, tinnitus treatment, earwax removal, and custom hearing protection alongside the full Starkey AI-powered hearing aid product line.

Product overview

American Hearing Care is a medically focused hearing healthcare practice offering a comprehensive portfolio of Starkey hearing aids and hearing services across four Florida locations. The product lineup centers on AI-powered hearing aids including Omega AI (flagship with Gen AI features), Edge AI (with fall detection), Genesis AI, Signature Series (custom in-ear), and Evolv AI. These hearing aids come in multiple styles: Receiver-in-Canal (RIC), Behind-the-Ear (BTE), Completely-in-Canal (CIC), In-the-Canal (ITC), In-the-Ear (ITE), and Invisible (IIC). Supporting the core hearing aids are wireless accessories (StarLink and SurfLink lines for TV streaming, remote microphones), smartphone apps (My Starkey, Thrive Hearing Control, Hear Share), rechargeable solutions with premium chargers, and SoundGear hearing protection products. Services include hearing testing, hearing aid fitting, repairs, hearing protection, earwax removal, and tinnitus treatment.

Differentiator

Problem solved

Functional benefit

Products and services

• Omega AI Hearing Aids Flagship AI-powered prescription hearing aids from Starkey featuring industry-leading speech clarity (28% improvement), up to 51 hours of rechargeable battery life, IP68 waterproof construction, Gen AI voice assistant, TeleHear AI remote adjustments, fall detection, and Bluetooth LE Audio with Auracast streaming. Sold to adults with hearing loss through clinical fitting.
• Edge AI Hearing Aids AI-powered prescription hearing aids with Neuro Sound Technology 2.0, delivering 30% better speech identification, 26-45 hours of battery life, IP68 waterproof/sweatproof construction, 2-Way Audio for hands-free phone calls, Pro8 HydraShield protection, balance assessment for fall risk, and Auracast-ready Bluetooth LE streaming.
• Genesis AI Hearing Aids Advanced AI prescription hearing aids with rechargeable design, waterproof construction up to 1 meter depth, automatic environment adaptation, and embedded health tracking capabilities.
• Signature Series Hearing Aids Custom in-ear prescription hearing aids offering clear, true-to-life sound in a discreet custom form factor. Waterproof up to 3 feet, up to 30 hours of battery life, with 80 million automatic adjustments per hour and integrated tinnitus relief.
• Evolv AI Hearing Aids Previous-generation AI prescription hearing aids from Starkey with advanced sound processing capabilities, offered across multiple style options.
• SoundGear Phantom Custom rechargeable Bluetooth-compatible electronic hearing protection and enhancement device, FDA-listed as a prescription hearing aid. Enhances situational awareness while protecting from damaging sound levels.
• SoundGear Shield Electronic hearing protection device delivering up to 26 dB of noise reduction while preserving environmental awareness, designed for hunters, shooters, and industrial workers.
• SoundGear Custom Earplugs Custom-molded electronic earplugs providing best-in-class custom fit hearing protection for noise-exposed individuals.
• My Starkey App Smartphone application for Starkey Omega AI and Edge AI hearing aids that enables hearing aid control, health tracking, fall detection with contact alerts, real-time language translation, conversation transcription, and remote fine-tuning via TeleHear AI.
• Thrive Hearing Control App Smartphone application for customizing the Starkey hearing aid experience, including Edge Mode sound adjustment, personalized memories, geotagged location settings, fall detection, and TeleHear remote connectivity.
• Hear Share App Caregiver smartphone application allowing family members, friends, or care teams to view shared information from hearing aid wearers, including physical activity, hearing aid usage, and social engagement metrics.
• StarLink Edge Wireless Accessories Wireless accessory line for Starkey LE Audio hearing aids including the Edge LE Adapter (USB-C), Edge Remote Microphone, Edge Table Microphone (eight microphones), and Auracast-ready Edge TV Streamer.
• SurfLink Wireless Accessories Wireless accessory line including SurfLink Media 2 (TV/stereo transmitter), SurfLink Remote (volume/memory control), SurfLink Remote Microphone 2, and SurfLink Mini Mobile (Bluetooth phone adapter) for compatible Starkey hearing aids.
• CROS and BiCROS Systems Hearing systems for individuals with single-sided hearing loss, consisting of a microphone-equipped device on the poorer-hearing ear paired with a receiver or conventional hearing aid on the better-hearing ear.
• Hearing Testing Comprehensive diagnostic audiology evaluations for adults including audiogram, pressure test, tone test, speech test, and video otoscopy, performed by licensed hearing specialists at the four clinic locations.
• Hearing Aid Fitting Professional hearing aid fitting service using advanced fitting software and Real Ear Measurement, with in-person fine tuning, frequency adjustment, and personalized sound customization to the patient's ear canal acoustics.
• Hearing Aid Repairs In-house hearing aid repair services for Starkey, Phonak, GN Resound, Siemens, Miracle Ear, Costco Kirkland Signature, Unitron, Oticon, and other major brands, including cleaning, parts replacement, and warranty repairs.
• Hearing Protection Services Custom hearing protection services including custom earmolds, water protection earplugs, musicians' and sportsmen's noise protection, and SoundGear electronic hearing protection devices.
• Earwax Removal Professional earwax (cerumen) evaluation and safe in-office removal to address hearing loss or discomfort caused by excess buildup.
• Tinnitus Treatment Tinnitus assessment and treatment services including sound therapy, behavioral/cognitive therapy, tinnitus retraining therapy, and tinnitus-specific hearing aids with Multiflex Tinnitus Technology.
• Online Hearing Test Free online hearing screening tool available on the website, enabling prospective patients to complete a preliminary hearing evaluation from home before scheduling an in-clinic visit.

Quantifiable outcome

• 28% better speech clarity compared to previous technology
• +7 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability10 records

Feature8 records

Partnerships

One partnership is on record.

• Starkey Hearing TechnologiescoreTechnology or IntegrationAmerican Hearing Care is exclusively equipped with Starkey hearing aids, representing a deep product and technology partnership. Starkey is described as America's premier provider of hearing solutions. The practice specializes exclusively in Starkey technology, and staff have researched all major manufacturers and chosen Starkey as the most innovative with the best service. The practice carries the full range of Starkey products including Omega AI, Edge AI, Genesis AI, Signature Series, Evolv AI hearing aids, SoundGear hearing protection, StarLink wireless accessories, and the Thrive Hearing Control and My Starkey mobile apps. This is a long-standing exclusive product partnership.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Audibel: Starkey-affiliated hearing aid retail network operating across the U.S. with clinical testing, fitting, and ongoing care—almost identical operating model to American Hearing Care and uniquely comparable because both rely on Starkey technology.
• Miracle-Ear: One of the largest U.S. hearing aid retailers with a franchise/corporate-store model offering free hearing tests, fittings, and ongoing service. Closely comparable in clinical sales-led GTM and product/fitting service mix.
• Lucid Hearing: U.S. hearing aid and hearing protection retailer with retail clinics and a broader product line including OTC and prescription devices. Comparable as a multi-channel hearing healthcare provider competing for similar customers.
• HearUSA: National hearing care retailer operating clinics that provide diagnostics, hearing aid fitting, and ongoing care. Comparable as a multi-location audiology/hearing aid practice serving adults with hearing loss.
• Beltone: National hearing aid retailer and franchise network selling prescription devices across multiple U.S. markets. Directly comparable to American Hearing Care in business model (clinical consultations, fitting, aftercare) and target customer (adults with hearing loss).

Broad incumbents

• Sonova (Phonak/Connect Hearing): Global hearing aid manufacturer and clinic operator (Phonak brand devices; Connect Hearing retail). Comparable as both an upstream competitor for clinical retail and as an alternative technology partner AHC could align with.
• Costco Hearing Aid Centers: Hearing aid centers operating inside Costco warehouses, providing free testing and fitting of prescription and OTC devices at competitive prices. Comparable as a competing retail channel for the same end customer, but part of a much broader retail business.

Others

• Demant (Oticon): Global hearing healthcare company and Oticon hearing aid manufacturer with retail operations. Comparable as a competing hearing aid supplier and vertically integrated clinic operator in adjacent markets.
• GN Hearing (ReSound): Hearing aid manufacturer and hearing care services provider. Comparable as an alternative supplier and as a broader industry participant shaping the competitive landscape AHC operates in.

Emerging players

• Hear.com: Online and clinic-based hearing aid retailer with a heavy telehealth/pre-screening funnel and national provider network. Comparable as a competitor for adult hearing aid customers but with a digital-first GTM that differs from AHC's clinic-led approach.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/american-hearing-care

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about American Hearing Care