Ace Cleaning Services
Ace Cleaning Services is an Australian cleaning company founded in 1949, headquartered in St Kilda, Victoria, delivering residential and commercial cleaning, carpet steam cleaning, vacate cleaning, and restoration services via a 15+ franchisee network across Melbourne and claimed service in Sydney, Brisbane, Perth, and Adelaide.
- Company typePrivate
- Founded1949
- HeadquartersSt Kilda, Australia
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Ace Cleaning Services does
Ace Cleaning Services is an Australian cleaning services company founded in 1949 and headquartered on St Kilda Road in St Kilda, Victoria. The company provides residential cleaning (house, apartment, vacate/bond, carpet steam cleaning, tile and grout, window cleaning, lawn mowing, garden maintenance) and commercial cleaning (offices, warehouses, healthcare facilities, medical offices, day care centers, schools, shopping centers) to homeowners, renters, property managers, and commercial facility operators across Melbourne, with stated service availability in Sydney, Brisbane, Perth, and Adelaide.
Service delivery is built around a franchise distribution model with 15+ named franchisees operating in designated Melbourne suburbs. The underlying technical stack combines professional cleaning equipment (truck-mounted steam cleaning units, dehumidifiers, moisture-detecting gauges, high-pressure water systems) with a proprietary cloud-based quality management software that provides clients with real-time KPI audit dashboards, photo-documented sign-offs, complaint submission, and mobile app integration between cleaners, area managers, and clients. Operational standards are anchored to ISO 9001:2008 quality certification and ISO 45001 occupational health and safety certification, with police-checked, reference-checked, and uniformed staff operating under a documented colour-coded cleaning system.
Revenue is generated through five streams: quote-based residential cleaning on a pay-as-you-go basis, commercial managed-service contracts, specialized restoration services (flood, fire, stain treatment), home and garden maintenance add-ons, and franchise licensing/royalty fees. Go-to-market is sales-led and direct-to-consumer via the website (acecleaning.com.au), the 1300 505 848 phone number, and franchisee local outreach, with content marketing (free ebooks, stain removal guides) and a ServiceSeeking.com.au marketplace presence supplementing inbound lead generation.
Ace Cleaning Services firmographics
Firmographics- Name
- Ace Cleaning Services
- Legal name
- Ace Cleaning Services
- Website
- https://acecleaning.com.au
- Company type
- Private
- Founded year
- 1949
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Ace Cleaning Services is an Australian cleaning company founded in 1949, headquartered in St Kilda, Victoria, delivering residential and commercial cleaning, carpet steam cleaning, vacate cleaning, and restoration services via a 15+ franchisee network across Melbourne and claimed service in Sydney, Brisbane, Perth, and Adelaide.
- Ownership category
- akta.pro rank
Ace Cleaning Services industry classification
Industry- Product category
- Cleaning Services
- NAICS
- Janitorial Services (56172), Carpet and Upholstery Cleaning Services (56174)
- SIC
- Sanitary Services (4950)
- akta.pro primary industry
- General Recurring House Cleaning (Whole-Home) (HSAEAAAA)
- akta.pro secondary industries
- Single-Family Home Turnover Cleaning (HSAEACAD), Post-Construction & Final Clean Services (BPABABAD), Routine Bathroom Cleaning (Toilet/Sink/Shower) (HSAEALAA)
Keywords
Where Ace Cleaning Services is headquartered
LocationHeadquarters
- HQ city
- St Kilda
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Ace Cleaning Services business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Residential Cleaning Services: One-time and recurring home cleaning services including house cleaning, apartment cleaning, spring cleaning, vacate/bond cleaning, carpet steam cleaning, tile and grout cleaning, window cleaning, and lawn mowing. Revenue is generated per service visit on a quote-based pricing model. Services include regular scheduled cleans and ad-hoc bookings.
- Commercial Office & Facility Cleaning: Customized commercial cleaning contracts for office buildings, warehouses, industrial complexes, healthcare facilities, medical offices, day care centers, schools, and shopping centers. Services include body corporate cleaning, concierge services, educational facility specialists, shopping center cleaning, commercial carpet steam cleaning, window cleaning, garden maintenance, minor building maintenance, duct and blind cleaning, flood and fire damage restoration, and specialist floor services (concrete polishing, marble restoration, timber floor sanding/sealing).
- Specialized Restoration Services: Carpet flood restoration services including water extraction, drying, mould removal, underlay replacement, and carpet relay. Also includes carpet stain treatment and specialised hard floor maintenance (strip and seal, concrete polishing, marble restoration, timber floor sanding).
- Home & Garden Maintenance: Lawn mowing (including ride-on mowing and slashing for larger properties), garden maintenance, block clearing, rubbish removal, and landscaping services offered as part of domestic home service offerings.
- Franchise Fees: The company operates a franchise model where individual franchisees pay for the right to operate under the Ace Cleaning brand in designated geographic areas. Franchise opportunities are advertised on the website with contact information for prospective franchisees. Franchisees include Ahmed Ali (Williamstown), Samuel Reve (Carlton), Colleen (North Balwyn/Cranbourne), Michael (Elsternwick/Brighton), Nirali (Elwood/Glen Iris), Aaron Chen (Prahran), Nan Kong (Toorak/Albert Park), Marcus Ding (Richmond), Sammi (Fitzroy), Ahmed (Collingwood/Maribyrnong), Kathy (Caulfield), Ash (Bundoora), Mark Mustafavski (Point Cook), Ahmed (Footscray), Richard (Werribee/Maribyrnong).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Quote-based service pricing — no fixed tiers published |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Ace Cleaning Services product offering
Product offeringCore offering
Ace Cleaning Services delivers professional residential and commercial cleaning services across Australian cities including Melbourne, Sydney, Brisbane, Perth, and Adelaide. Core offerings span house domestic cleaning, commercial office and window cleaning, carpet steam cleaning, vacate/bond cleaning, and specialised flood restoration and stain treatment. Services are fulfilled through a franchise network supported by a proprietary cloud-based quality management platform with client portals, real-time KPI audits, and photo-documented sign-offs.
Product overview
Ace Cleaning Services operates as a diversified cleaning service provider offering both residential and commercial cleaning solutions. The company was established in 1949 and provides a portfolio of core cleaning services (House Domestic Cleaning, Commercial Office Cleaning, Commercial Window Cleaning, Carpet Steam Cleaning, Vacate Cleaning) complemented by specialized offerings (Carpet Flood Restoration, Carpet Stain Treatment, Green Cleaning Program, Hygienic Cleaning Program). Additional services include lawn mowing, holiday caretaker services, after-party cleaning, and home sale preparation cleaning. The company also offers technology-enabled management through a cloud-based Client Management Portal and maintains quality standards through ISO 9001 certified Quality Systems and Site Management Systems. Services are delivered through a franchise network across Melbourne, Sydney, Brisbane, Perth, and Adelaide.
Differentiator
Problem solved
Functional benefit
Products and services
- House Domestic Cleaning
Quantifiable outcome
- Carpet drying overnight under normal conditions (95% of wetness extracted by truck-mounted vacuum system)
- +1 more outcomes
Companies that use Ace Cleaning Services
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles2 records
Ace Cleaning Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Ace Cleaning Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- The Building Service Contractors Association of Australia (BSCAA)minorAce Cleaning Services is listed as a member of The Building Service Contractors Association of Australia (BSCAA). The BSCAA logo appears on the website footer. This membership provides industry representation, networking, and credibility within the Australian building service and cleaning industry. It is an industry association membership rather than a commercial partnership.
Scale indicators6 records
Recent moves1 record
Expansion highlights5 records
Ace Cleaning Services competitors and assessment
Company assessmentDirect peers
- Stanley Steemer: Specialist carpet, tile, and upholstery cleaning franchise using truck-mounted equipment similar to Ace's commercial-grade steam cleaning units. Directly comparable on carpet steam cleaning service line.
- Maid2Clean: UK-founded residential cleaning franchise with Australian operations, offering regular and one-off home cleaning via a network of local cleaners. Directly comparable franchise-driven recurring house cleaning model.
- The Cleaning Authority: US-based residential cleaning franchise using eco-friendly methods and franchise distribution. Comparable on recurring home cleaning franchise model and environmentally responsible positioning similar to Ace's Green Cleaning Program.
- Fantastic Cleaners: Australian residential and commercial cleaning services provider offering recurring cleans, end-of-lease, carpet cleaning, and specialized services. Competes directly on the same service mix as Ace in the Melbourne market.
- Molly Maid: Global residential cleaning franchise operating in Australia with a similar franchise-distributed model targeting homeowners and renters. Directly comparable on recurring house cleaning, vacate cleaning, and franchise-based service delivery.
- Chem-Dry: Global carpet and upholstery cleaning franchise network with Australian operators. Competes directly with Ace's carpet steam cleaning, stain treatment, and flood restoration offerings.
Broad incumbents
- Jani-King: Global commercial cleaning franchise with operations across multiple countries. Comparable on franchise-distributed commercial cleaning contracts for offices, healthcare, and retail — directly overlapping Ace's commercial segment.
- ServiceMaster Clean: Large multi-national commercial and residential cleaning franchise with Australian presence. Operates as a broader incumbent in janitorial services with overlap on Ace's commercial office and facility cleaning segment.
- Office Pride Commercial Cleaning Services: US-based commercial cleaning franchise focused on office and facility cleaning with values-based service positioning. Overlaps with Ace's commercial office cleaning segment for SMB and mid-market clients.
Emerging players
- Coverall Cleaning Concepts: Commercial cleaning franchise targeting small and mid-sized businesses with franchise-based service delivery. Comparable to Ace's commercial cleaning service tier for SMB and enterprise facility contracts.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Ace Cleaning Services social profiles
Digital presenceAce Cleaning Services compliance and trust
Trust signalCompliance3 records
Ace Cleaning Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ace Cleaning Services leadership team
Management profileNumber of profiles
Ace Cleaning Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ace Cleaning Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ace Cleaning Services
What does Ace Cleaning Services do?
Ace Cleaning Services delivers professional residential and commercial cleaning services across Australian cities including Melbourne, Sydney, Brisbane, Perth, and Adelaide. Core offerings span house domestic cleaning, commercial office and window cleaning, carpet steam cleaning, vacate/bond cleaning, and specialised flood restoration and stain treatment. Services are fulfilled through a franchise network supported by a proprietary cloud-based quality management platform with client portals, real-time KPI audits, and photo-documented sign-offs.
Is Ace Cleaning Services a public or private company?
Ace Cleaning Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ace Cleaning Services founded?
Ace Cleaning Services was founded in 1949. It employs 1 to 10 people.
Where is Ace Cleaning Services based?
Ace Cleaning Services is headquartered in St Kilda, Australia, in the Oceania region.
How does Ace Cleaning Services make money?
Five revenue lines are on record. Residential Cleaning Services are the primary driver. The others are commercial Office & Facility Cleaning, specialized Restoration Services, home & Garden Maintenance and franchise Fees.
Who are Ace Cleaning Services's main competitors?
Direct peers on record are Stanley Steemer, Maid2Clean, The Cleaning Authority, Fantastic Cleaners, Molly Maid and Chem-Dry. Broad incumbents are Jani-King, ServiceMaster Clean and Office Pride Commercial Cleaning Services. Coverall Cleaning Concepts is listed as an emerging player.
Does Ace Cleaning Services have an API?
No public API is recorded for Ace Cleaning Services.
What industry is Ace Cleaning Services in?
Ace Cleaning Services's product category is Cleaning Services. Its primary akta.pro industry code is HSAEAAAA, General Recurring House Cleaning (Whole-Home), with a secondary code of HSAEACAD, Single-Family Home Turnover Cleaning. Its NAICS code is 56172 and its SIC code is 4950.