1Voice BV

What 1Voice BV does

1Voice B.V. is a Dutch managed service provider headquartered in Wijchen, Gelderland, founded in 2011 by Paul Dubbers. The company delivers integrated ICT and telecommunications services to small and medium-sized businesses and selected larger organizations across the Netherlands, with a regional concentration in Nijmegen, Wijchen, and surrounding business parks. Its service portfolio spans business fiber internet (delivered in cooperation with Glaspoort and KPN), VoIP telephony built on the hosted Xelion 8 platform, mobile subscriptions resold across KPN, T-Mobile, and Vodafone, managed IT and cloud services, cybersecurity via Acronis Cyber Protect, CRM/ERP integration (Salesforce, Microsoft Dynamics, SuperOffice, AFAS, SAP, Zoho), and Microsoft 365 / Microsoft Teams deployments including external calling and Copilot enablement. Hardware resale — principally iPhones — and project-based professional services round out the offering.

Name

1Voice BV

Legal name

1Voice B.V.

Website

https://1voice.nl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

1Voice B.V. is a Dutch managed service provider delivering integrated ICT, VoIP telephony, mobile, fiber internet, cloud, and cybersecurity services to primarily small and medium-sized businesses in the Netherlands, leveraging partnerships with KPN, T-Mobile, Vodafone, Microsoft, and Xelion.

Ownership category

akta.pro rank

Product category

Managed Telecommunications & IT Services

NAICS

Telecommunications Resellers (517121)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYHDAIAHAD

VoIP Access & ITSP Services

Hardware, Technology & Telecom/Telecommunications & Network Services/Unified Communications & Voice Services (VoIP, UCaaS)

Keywords

• Managed IT services
• VoIP telephony
• Business connectivity
• Cloud communications
• ICT managed services

Headquarters

HQ city

Wijchen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed ICT Services: Recurring managed services including network management, security services, cloud infrastructure management, and IT support with SLA agreements
2. Telecommunications Services: VoIP telephony services, mobile subscriptions, fixed line services, and business internet connectivity (fiber)
3. Professional Services: Implementation services, on-site engineering, urgent changes, and project-based work for system installations and migrations
4. Hardware Sales: Sale of mobile devices (iPhones), business equipment, and technology solutions to business customers
5. Business Mobile Subscriptions: Corporate mobile contracts with bundled services, device management, and centralized administration

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

1Voice provides managed ICT and telecommunications services to Dutch businesses, bundling VoIP telephony (powered by Xelion), business mobile subscriptions, business fiber internet, cloud and ICT solutions, cybersecurity, and CRM/ERP integrations under a single managed contract. The company acts as an independent advisor, sourcing and integrating offerings from major providers such as KPN, T-Mobile, and Vodafone so customers receive one point of contact and one invoice. Services target SMBs and larger enterprises across the Netherlands.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed ICT Services Outsourced day-to-day management of business ICT environments for Dutch SMBs and larger enterprises, delivered under a single managed contract with one point of contact.
• VoIP Telephony (Xelion) Cloud-based business telephony built on the Xelion platform, including integrations with Microsoft Teams and CRM/ERP systems for Dutch business customers.
• Business Mobile Subscriptions Mobile voice and data plans for business customers, sourced and managed across carriers such as KPN, T-Mobile, and Vodafone under consolidated billing.
• Business Fiber Internet High-speed fiber internet connections provisioned for Dutch business locations and managed end-to-end by 1Voice.
• Cloud Solutions Cloud and ICT solutions delivered as part of managed services for Dutch SMBs and larger enterprises, integrated with telephony and connectivity.
• Cybersecurity Services Cybersecurity and data protection services for Dutch business customers, built on Acronis backup and security technology.
• CRM/ERP Integration Solutions Integration services connecting business telephony and communications with customer CRM and ERP systems to streamline workflows.
• Track & Trace Solutions Track and trace solutions provided as part of 1Voice's managed service portfolio for business customers.

Quantifiable outcome

• NPS score of 59 demonstrates exceptional customer satisfaction
• +2 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability6 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and secondary.

• KPNcoreChannel Partner/ Reseller/ DistributorAs KPN Excellent Partner, 1Voice resells KPN business internet (fiber), mobile services, and related telecom solutions. Partner participates in KPN partner battles and programs. 1Voice promotes KPN EEN MKB TV and KPN Cybersecurity services.
• MicrosoftcoreTechnology or IntegrationIntegration partner for Microsoft 365, Teams calling, and Copilot AI assistant. Implements Teams external calling with fixed number integration for business customers. Supports Microsoft licensing and deployment.
• XelioncoreTechnology or IntegrationPremier VoIP telephony platform partner. Xelion 8 hosted telephony solution provides cloud-based business communication with mobile app, Outlook integration, and CRM connectivity.
• T-MobilesecondaryChannel Partner/ Reseller/ DistributorBusiness mobile services offered through T-Mobile as alternative telecom provider partner alongside KPN and Vodafone.
• VodafonesecondaryChannel Partner/ Reseller/ DistributorBusiness mobile services offered through Vodafone as alternative telecom provider partner alongside KPN and T-Mobile.
• Glaspoort (KPN + ABP joint venture)coreTechnology or IntegrationFiber network infrastructure partner connecting Dutch business parks. 1Voice facilitates fiber connections for customers in Nijmegen region through Glaspoort's open fiber network, with over 20 service providers active on the network.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Microsoft (Microsoft 365 / Teams Phone): Microsoft provides Teams Phone, Microsoft 365 and Copilot — the productivity, calling and AI stack 1Voice integrates and resells. As Microsoft expands direct SMB calling bundles, it represents a broader incumbent whose roadmap shapes 1Voice's go-to-market.
• KPN: KPN is the dominant Dutch incumbent telecom operator and 1Voice's primary fiber and fixed-line partner; it offers the same SMB connectivity, mobile and telephony services directly, representing both a partnership channel and a competitive threat.
• T-Mobile Netherlands Business: T-Mobile NL is a major Dutch mobile carrier and 1Voice partner, serving business customers directly with mobile, fixed and IoT solutions that overlap with 1Voice's connectivity portfolio.
• Bechtle: Bechtle is a large European IT services and MSP group with operations in the Netherlands, offering managed workplace, cloud and telephony services — a broader incumbent competing for the same mid-market managed services wallet.
• Vodafone Business Netherlands: Vodafone is one of the three major Dutch mobile carriers and an active partner of 1Voice; its direct enterprise/mid-market offerings overlap with 1Voice's mobile and unified communications portfolio.

Others

• Acronis: Acronis is 1Voice's recommended cybersecurity and backup platform partner (Acronis Cyber Protect Cloud); it is a supplier/vendor relationship rather than a competitor, but a relevant ecosystem participant in the managed security stack.
• Xelion: Xelion is 1Voice's core hosted VoIP telephony platform partner; it sits upstream as the technology supplier enabling 1Voice's unified communications offering rather than competing for the end customer.

Direct peers

• Detron: Detron is a Dutch managed service provider offering ICT services, cloud and telecom solutions to SMB and mid-market customers — closely comparable in target segment, service mix and channel-partner-driven delivery model to 1Voice.
• Simac: Simac is a Dutch ICT solutions and services group with a strong SMB and mid-market focus across telephony, networking and managed services — comparable in customer profile and recurring managed services model, though operating at larger scale.
• RoutIT: RoutIT is a Dutch telecom and IT service provider for the SMB market, offering hosted telephony, internet and managed IT services — a directly comparable MSP competing for the same customer segments as 1Voice in the Netherlands.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights1 record

Customer concentration

• LinkedInlinkedin.com/company/1voice-bv

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 1Voice BV