What About Software GmbH does

About Software GmbH is a privately held German software company headquartered in Karlsruhe, founded in 2021 at the Karlsruhe Institute of Technology (KIT). The company builds lean web-based portals, cockpits, and process interfaces that complement — rather than replace — customers' existing ERP, CRM, SharePoint, and email systems, targeting the operational gaps where those tools each show only part of the picture. Its product portfolio is organized into five recurring solution patterns: Kundenportal (customer document and status portal), Angebots-Cockpit (RFQ and tender management), E-Mail-Cockpit Service (incoming service email triage), E-Mail-Cockpit Anfragen (sales inquiry qualification), and Prozessportal (internal multi-party workflow status tracking).

The technology stack is web-based, hosted on Hetzner Online GmbH infrastructure in Germany, and integrates with existing enterprise data stores (Microsoft OneDrive, SharePoint) via custom connectors rather than re-platforming customer data. No AI/ML capabilities, APIs, or SDKs are publicly disclosed; the differentiation rests on domain specialization, integration interoperability, and operational discipline, with self-reported KPIs of 1.6 work-day average error resolution, 5.4 days to project start, and 1.5-hour inquiry response time.

The business model is professional-services-led with a paid 14-day Quickstart as the standard entry mechanism. Prospects enter via website or direct Calendly booking, complete a Fit-Prüfung (fit check) form, and if qualified, pay for a bounded 14-day Quickstart that delivers a working demonstrator on real data and an explicit go/no-go decision before any larger commitment. The target market is German-speaking B2B SMEs and mid-market companies with complex internal processes, served exclusively through direct sales in the DACH region, with no channel partners, resellers, marketplace listings, or external funding disclosed.

Name

About Software GmbH

Legal name

About Software GmbH

Website

https://about-software.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

About Software GmbH builds web-based portal and cockpit software that bridges gaps between email, SharePoint, ERP, and CRM systems for German-speaking B2B SMEs with complex processes, using a paid 14-day Quickstart engagement model.

Ownership category

akta.pro rank

Product category

Enterprise Process Automation Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Management, Scientific, and Technical Consulting Services (5416), Management Consulting Services (54161)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Enterprise Application UX, Portals & Low-Code Extensions (BPAEAGAM)

akta.pro secondary industries

Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Enterprise process automation
• Customer portal software
• RFQ management software
• Service email triage
• Internal workflow portals

Headquarters

HQ city

Karlsruhe

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Custom Software Development: Bespoke software development services for agencies and companies with complex processes. Tailored software or individual business web apps. Projects run from initial concept phase through finished product with consulting, development, and accompaniment offerings.
2. 14-Day Quickstart Engagement: Fee-based quickstart program (14 days) that validates whether operational bottlenecks justify software investment. Delivers technical demonstrator with real data and economic assessment. Clear next step or documented no-go decision.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

About Software GmbH builds lean web-based portals, cockpits, and process interfaces that bridge operational gaps between existing enterprise systems (email, Excel, SharePoint, ERP, CRM). The offering is structured as five recurring solution patterns: Kundenportal (customer document portal), Angebots-Cockpit (RFQ/tender cockpit), E-Mail-Cockpit Service (service email triage), E-Mail-Cockpit Anfragen (sales inquiry qualification), and Prozessportal (internal multi-party workflow). Each engagement starts with a fee-based 14-day Quickstart that validates economic and technical fit before commitment.

Product overview

About Software GmbH offers a portfolio of five distinct solution patterns (Lösungsmuster) targeting specific operational bottlenecks in B2B processes. Rather than a single unified platform, the offering consists of five standalone portal/cockpit products: Kundenportal for customer document and status access; Angebots-Cockpit for RFQ and tender management; E-Mail-Cockpit Service for incoming service email triage; E-Mail-Cockpit Anfragen for sales inquiry qualification; and Prozessportal for internal multi-party workflow visibility. All five products share a common entry mechanism—the 14-day paid Quickstart program—and are designed to complement existing ERP, CRM, and SharePoint systems rather than replace them.

Differentiator

Problem solved

Functional benefit

Brands

• Prozessportal: Internal workflow management solution with status visibility and task assignments for multi-party processes.
• E-Mail-Cockpit Anfragen
• E-Mail-Cockpit Service
• Angebots-Cockpit
• Kundenportal

Products and services

• Kundenportal

Quantifiable outcome

• Ø 1.6 work days average error resolution time
• +4 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Pipefy: No-code workflow platform for process automation including request intake, approvals, and email-driven workflows. Closely comparable to About Software's E-Mail-Cockpit and Prozessportal patterns from a functional and mid-market-SME perspective.
• Kissflow: Low-code workflow and process management platform targeted at mid-market companies building approvals, request intake, and case-management portals. Directly comparable to About Software's Prozessportal and email-cockpit patterns in functionality and buyer profile.
• Retool: Low-code platform for building internal tools, dashboards, and cockpits on top of existing databases and APIs. Directly comparable to About Software's Prozessportal and customer-portal patterns in terms of bridging data from legacy systems into operational UIs.

Broad incumbents

• Mendix: Enterprise low-code application platform (Siemens-owned) for building custom business apps, portals, and workflows. Competes with About Software's full custom-development track by offering industrialized low-code delivery at enterprise scale.
• Appian: Intelligent BPM and process automation platform with case management, workflows, and integrations. Comparable to About Software's process-portal and email-cockpit offerings at the enterprise end of the market.
• ServiceNow: Enterprise workflow and process automation platform with built-in portals, case management, and integrations. Competes at the high end of the market for multi-party workflow and request-management use cases similar to About Software's Prozessportal and E-Mail-Cockpit Service.
• Microsoft Power Apps: First-party low-code portal and workflow builder that ships inside Microsoft 365 / Dynamics licensing. Competes with About Software's Kundenportal and Prozessportal by offering SharePoint/OneDrive-integrated apps with no incremental license for existing Microsoft customers.

Emerging players

• n8n: Open-source workflow automation tool that lets technical teams connect ERP, CRM, email, and SharePoint into automated processes. Comparable to About Software's E-Mail-Cockpit and Angebots-Cockpit patterns but emphasizes technical automation rather than packaged SME cockpits.
• Zapier: Workflow automation tool connecting SaaS apps, email, and spreadsheets. Overlaps with About Software's E-Mail-Cockpit patterns in bridging unstructured email data into structured systems, though it is more horizontal and SMB-leaning.

Regional players

• Scopevisio: German cloud ERP/CRM platform that natively offers portal and workflow capabilities for DACH SMEs. Comparable because it competes for the same Mittelstand buyer's 'bridge ERP/CRM to operational processes' budget that About Software addresses with add-on cockpits.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/about-software

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about About Software GmbH