Absolute Care & Health

What Absolute Care & Health does

Absolute Care & Health is a Melbourne-based provider of personalised in-home aged care, NDIS disability support, recovery care, and community nursing services. Founded circa 2012–2013 and headquartered in South Yarra, Victoria, the company delivers care to seniors, people with disabilities, and post-hospital recovery clients across Melbourne and Victoria through a roster of "hundreds" of support workers and a core team of approximately 62 employees that includes registered nurses, care managers, clinical coordinators, and learning and development staff. The multilingual, multicultural workforce is positioned to match caregivers to clients on language, gender, and cultural background preferences, and the company emphasises a nurse-led, person-centred model.

The service portfolio is organised around four core verticals—In-Home Aged Care (Support at Home, Home Care Packages, Private Home Care), Disability Support (NDIS), Recovery Support (post-hospital and injury), and Community Nursing—decomposed into 13 service modules spanning personal care, domestic assistance, dementia care, palliative care, 24-hour care, respite, ABI/cerebral palsy support, and social participation. The company operates a hands-on "Learning Lab" training facility for staff competency but discloses no proprietary technology platform; operations rely on standard workforce management and rostering tools. Quality credentials include ISO 9001 certification and HDAA accreditation, with regulatory registrations spanning NDIS, My Aged Care, WorkCover Victoria, and TAC.

Revenue is generated across four streams: government-funded NDIS disability support (NDIS Price Guide rates), government-funded Home Care Packages/Support at Home aged care (Level 1–4 packages with government contributions ranging AUD $10,931.75–$63,440.65 annually as of 1 July 2025), private out-of-pocket payments, and insurance-funded WorkCover and TAC claims. Distribution is direct-to-consumer via inbound phone (1300 030 032), website intake forms, and referrals from hospitals, NDIS Support Coordinators, allied health professionals, and the My Aged Care portal. Private nursing rates are publicly listed at AUD $119–$313 per visit depending on duration, time of day, and day of week.

Name

Absolute Care & Health

Legal name

Absolute Care & Health

Website

https://absolutecarehealth.com.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Absolute Care & Health is a Melbourne-based provider of personalised in-home aged care, NDIS disability support, post-hospital recovery care, and community nursing services, serving seniors, people with disabilities, and recovery clients across Victoria through a multilingual support worker workforce funded via NDIS, Home Care Packages, WorkCover/TAC, and private payments.

Ownership category

akta.pro rank

Product category

In-Home Healthcare Services

NAICS

Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

In-Home Personal Hygiene Support (Non-Medical) (HSABABAI), Dementia Personal Care (ADLs) Support (HSABAEAB), In-Home Respite Care (Hourly/Daily Relief) (HLADAKAA), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL)

Keywords

• In-home aged care
• Disability support services
• Community nursing care
• Post-hospital recovery care
• Personal care assistance

Headquarters

HQ city

South Yarra

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government-Funded Care (NDIS): Revenue from NDIS-funded disability support services provided to participants with approved NDIS plans. Services include personal care, daily activity support, community access, and nursing. Rates are governed by the NDIS Price Guide.
2. Government-Funded Care (Home Care Packages / Support at Home): Revenue from government-funded in-home aged care through My Aged Care / the Support at Home Program. Packages range from Level 1 to Level 4, with approximate annual government contributions from $10,931.75 (Level 1) to $63,440.65 (Level 4) as of 1 July 2025.
3. Private Pay / Out-of-Pocket Funding: Clients who are not eligible for or wish to supplement government funding pay privately at an hourly rate. The company offers private nursing rates (e.g., $119–$313 per visit depending on duration, time of day, and day of week) and private in-home care services.
4. Insurance-Funded Care (WorkCover & TAC): The company is an approved provider for WorkCover Victoria and the Transport Accident Commission (TAC), providing care to clients whose treatment is covered under these insurance schemes.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Absolute Care & Health delivers personalised in-home care services across Melbourne and Victoria, including in-home aged care (Support at Home, Home Care Packages, Private Home Care), NDIS disability support, post-hospital recovery support, and registered nurse-led community nursing. Care is provided by employed support workers and nurses at clients' homes, with funding drawn from NDIS, My Aged Care/Support at Home, WorkCover, TAC, and private payment.

Product overview

Absolute Care & Health is a premier provider of personalised in-home aged care, NDIS disability support, recovery care, and nursing services in Melbourne. The company operates a unified service model offering multiple interconnected care modules including: In-Home Aged Care (with Support at Home, Home Care Packages, and Private Home Care options), Disability Support through NDIS, Recovery Support for post-hospital patients, and Community Nursing services. Individual service modules include Personal and Self-Care, Domestic Assistance, Nursing Care, Social and Community Participation, Support for Daily Activities, Dementia Care, 24-Hour Support, Companion Care, Palliative Care, Respite Care, Acquired Brain Injury Support, and Cerebral Palsy Support. The company also operates a Learning Lab training platform for staff development. Services are funded through government programs (NDIS, My Aged Care, Support at Home) and private payment options.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Home Aged Care Personalised in-home aged care services for older adults who wish to remain living independently at home, including Support at Home, Home Care Packages (Levels 1-4), and Private Home Care options. Funded through My Aged Care/Support at Home, Home Care Packages, and private payment; available across Melbourne and Victoria.
• Disability Support (NDIS) Registered NDIS disability support service for participants, support coordinators, and plan managers, providing daily living assistance, personal care, community access, social participation, nursing, and specialist disability support including acquired brain injury and cerebral palsy care across Victoria.
• Recovery Support Post-hospital nursing and recovery care services supporting clients transitioning from hospital back to home, including complex wound management, continence management, catheter care, medication management, injections, suture/staple removal, and transport to appointments. Funded privately, through WorkCover Victoria, or through the Transport Accident Commission (TAC).
• Community Nursing Registered nurse-led health assessments and clinical nursing services delivered in the community setting, providing clinical oversight, medication management, wound care, and nurse-led health assessments for clients receiving aged care, disability, or recovery support at home.

Quantifiable outcome

• Maintains independence and quality of life at home for seniors and people with disabilities

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bolton Clarke: Major Australian not-for-profit provider of in-home care, residential aged care, and retirement living. Operates Bolton Clarke At Home + Support services directly comparable to Absolute Care & Health's aged care and NDIS offerings, with national scale advantage.
• Baptcare: Victoria and Tasmania-based community services organisation providing in-home aged care, disability support, and community nursing. Geographic overlap with Absolute Care & Health in Melbourne/Victoria with comparable NDIS and aged care accreditation.
• Just Better Care: National Australian provider of in-home disability, aged, and community care with a franchise-style support worker model. Operates across multiple states with similar NDIS and Home Care Package service offerings to Absolute Care & Health.
• Silverchain: One of Australia's largest in-home aged care and health care providers, delivering personal care, nursing, and allied health services across multiple states. Direct competitor to Absolute Care & Health in community-based aged and clinical care delivery.
• Five Good Friends: Tech-enabled Australian in-home care platform matching care workers with NDIS and aged care clients via a digital marketplace. Direct competitor in NDIS and aged care service delivery, contrasting with Absolute Care & Health's traditional employment-based model.
• Home Instead Australia: National franchise network providing personalised in-home care services for seniors including personal care, dementia support, and respite. Closely comparable service catalog and target demographic to Absolute Care & Health's in-home aged care line.
• Caring For You (in-home care): Melbourne-based in-home aged care and disability support provider offering similar personal care, domestic assistance, and nursing services in Victoria. Direct same-geography competitor for NDIS and Home Care Package clients.

Broad incumbents

• Uniting AgeWell: Large Victorian and Tasmania-based aged care provider offering in-home care, residential aged care, and retirement living under the Uniting Church. Broader portfolio than Absolute Care & Health but directly competes in Home Care Package and private in-home aged care delivery.
• Mercy Health: Catholic not-for-profit operating home care, residential aged care, and health services across Victoria and other states. Offers community nursing and personal care services that overlap with Absolute Care & Health's community nursing and recovery support lines.

Regional players

• Regis Healthcare: Large ASX-listed Australian aged care provider focused primarily on residential aged care but expanding into home care. Less direct overlap than in-home specialists but represents the type of scaled, capitalised competitor expanding into Absolute Care & Health's market.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@absolutecarehealth6800/videos
• Facebookfacebook.com/absolutecarehealthau
• LinkedInlinkedin.com/company/absolutecare-&-health

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Absolute Care & Health