Action-visas.com

What Action-visas.com does

Action-visas.com is a French visa services agency and the operating brand of SERVINCO SARL (Services Industriels et Commerciaux), a privately held company founded in Paris in 1993. The firm processes passport-based visas, e-Visas, ETAs, and arrival cards for travelers heading to over 100 destination countries, including China, India, Russia, Vietnam, the United States, Australia, and numerous African and African-continent states. The company reports a cumulative volume of 2.5 million visas delivered over 30 years of operation and claims to be the largest visa services firm in France by dossiers processed, employees, and office space. It serves three primary segments: individual travelers (tourism, family visits), business travelers (corporate missions, conferences), and travel agencies that outsource visa processing for their clients.

The technology stack is modest but functional: an internal ERP (intranet) for dossier processing and real-time tracking, a secure online payment integration via BNP Paribas Mercanet with no in-house storage of banking data, and a photo-formatting service that converts smartphone images into country-compliant passport photos. The platform supports 24/7 online ordering with assisted quoting based on destination, visa type, urgency, and duration. Beyond core visa processing, the company offers bundled add-on services including document legalization, repatriation insurance, the photo service, and an eSIM data plan via a SimWeGo partnership. Distribution combines direct-to-consumer online ordering, B2B referral relationships with major French travel agencies (Leclerc Voyages, Club Med, Carrefour Voyage, Selectour, Tui), and content/SEO marketing reinforced by endorsements from Le Guide du Routard and Lonely Planet.

Revenue is generated almost entirely on a transaction-fee basis: customers pay consular fees passed through to embassies plus a service fee that varies by destination, visa type, and processing urgency (e.g., China tourism visa €129 service fee plus €111 consular, India e-Visa €120-329 total, Tanzania e-Visa €93 total). Add-on services (insurance, photo, legalization, eSIM) contribute incremental revenue per customer. The company is independent, founder/owner-operated, unlisted, and has not raised external institutional capital according to available records. Operating headcount is reported at 12 employees, with the registered SERVINCO SARL capital stated at €103,500.

Name

Action-visas.com

Legal name

SERVINCO (Services Industriels et Commerciaux)

Website

https://action-visas.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Action-visas.com, operated by SERVINCO SARL since 1993, is a Paris-based French visa services agency processing passport visas, e-Visas, and ETAs for over 100 destination countries, serving individual travelers, businesses, and travel agencies through an online platform with real-time dossier tracking.

Ownership category

akta.pro rank

Product category

Visa Processing Services

NAICS

All Other Travel Arrangement and Reservation Services (561599)

akta.pro primary industry

Visa & eVisa Processing Platforms (THALAPAA)

akta.pro secondary industries

Immigration Case Management Platforms & Document Workflow (THACAKAD), Business Visa Application & Processing Services (THACAKAA), Visa, Passport & Travel Documentation Support (HSACAKAH)

Keywords

• Visa processing services
• Travel document assistance
• Electronic visa services
• Embassy submission services
• Passport visa agency

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Visa Processing Service Fees: Transaction-based service fees for processing visa applications, including form filling assistance, document verification, embassy submission, and dossier tracking. Fees vary by destination country and urgency.
2. Document Services: Fees for photo services, document legalization, and repatriation insurance bundled with visa services
3. Courier/Delivery Services: Home delivery via courier services including Chronopost for passport and visa return

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Action-visas.com is a French visa processing agency that assists individuals and businesses with obtaining travel visas for 100+ destination countries. Core services include traditional passport visa processing (form filling, document verification, embassy submission, passport return) and electronic visa services (e-Visas, ETAs, digital arrival cards). The platform supports 24/7 online ordering, document upload, real-time dossier tracking, and secure online payment, with supplementary offerings such as official document legalization, repatriation insurance, passport photo digitization, and an eSIM add-on for travel connectivity.

Product overview

Action-visas.com is a visa services agency operating since 1993, offering a comprehensive suite of travel document services. The core offering consists of two main product lines: (1) traditional passport visa services (Visas sur passeport) handling embassy-based visa applications for approximately 100+ destinations including Russia, China, India, Cameroon, Thailand, Vietnam, and Cuba, and (2) electronic visa services (e-Visas/ETA/Cartes d'arrivée) covering online visa authorizations for countries like India, Vietnam, Saudi Arabia, Australia, Tanzania, Kenya, Sri Lanka, and Zimbabwe. The product portfolio also includes document legalization, repatriation insurance (including COVID-19 coverage), a photo service for passport/visa photos, and an eSIM travel connectivity add-on via SimWeGo. Services are available across multiple French cities (Paris, Lyon, Marseille, Strasbourg, Lille, Bordeaux, Nantes) and the platform supports online ordering with real-time dossier tracking. The company has processed over 2.5 million visas since its founding.

Differentiator

Problem solved

Functional benefit

Products and services

• Visa Services (Visas sur passeport)
• e-Visa Services (e-Visas / ETA / Cartes d'arrivée)
• Legalisation de Documents Officiels
• Assurance Rapatriement (Repatriation Insurance)
• Photo Service
• eSIM (via SimWeGo)

Quantifiable outcome

• Over 2.5 million visas successfully processed in 30 years
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and flagship.

• VFS GlobalcoreTechnology or IntegrationVFS Global handles visa application processing for India. Action-visas works with VFS to simplify Indian visa applications, allowing French residents to avoid certified bank checks and fingerprint deposits at VFS centers in Paris, Marseille, Lyon, and Strasbourg.
• BNP Paribas / MercanetcoreTechnology or IntegrationSecure online payment processing via BNP Paribas Mercanet service. Credit card numbers are sent directly to bank servers via encrypted connection. Action-visas does not store banking information.
• Le Guide du RoutardflagshipGTM or Marketing PartnerOne of France's most respected travel guidebooks recommends Action-visas for visa services on their India travel information pages.
• Lonely PlanetflagshipGTM or Marketing PartnerInternational travel guidebook recommends Action-visas for visa processing services on their official France travel formality pages.
• Leclerc VoyagescoreChannel Partner/ Reseller/ DistributorMajor French travel agency network refers clients to Action-visas for visa processing services.
• Club MedcoreChannel Partner/ Reseller/ DistributorPremium travel agency brand refers clients to Action-visas for visa processing services.
• Carrefour VoyagecoreChannel Partner/ Reseller/ DistributorLarge French retail travel agency chain refers clients to Action-visas for visa processing services.
• SelectourcoreChannel Partner/ Reseller/ DistributorFrench network of independent travel agencies refers clients to Action-visas for visa processing services.
• TuicoreChannel Partner/ Reseller/ DistributorMajor international travel company refers clients to Action-visas for visa processing services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• VFS Global: VFS Global is the world's largest visa outsourcing and facilitation services company, operating official visa application centers for governments worldwide. Action-visas is already a partner (for India visa processing) and directly competes in the same visa services category, though VFS operates at much larger scale through embassy outsourcing contracts.
• TLScontact: TLScontact (a subsidiary of Teleperformance) operates visa application centers for governments globally, similar to VFS Global. Both compete on embassy-outsourced visa processing services, with TLScontact serving many European consulates — directly overlapping with Action-visas' service to French travelers.
• VisaHQ: VisaHQ offers online visa processing and travel document services globally, with both consumer and business offerings. Action-visas is a more service-heavy, agency-based competitor, while VisaHQ leans more on digital self-service — both compete for the same travelers needing visa assistance.
• Travel Visa Pro: Travel Visa Pro is a US-based visa and passport services company serving both individuals and corporate clients. While Action-visas is France-focused, the business model, customer segments, and service catalog are very similar — both are full-service visa agencies with online ordering.
• Visametric: Visametric is a German-headquartered visa services company that operates visa application centers for multiple embassies. Both Action-visas and Visametric focus on European-origin travelers needing visa assistance for global destinations, with similar service offerings.
• CIBTvisas: CIBTvisas is a leading global visa service provider with strong B2B corporate travel and individual visa services. Comparable to Action-visas in core function (visa processing and document legalization), it serves a similar customer base with the same revenue model.

Emerging players

• iVisa: iVisa is a digital-first e-Visa and travel documentation platform focused on online processing. While Action-visas also provides e-Visas, iVisa is a more technology-native, app-driven competitor targeting self-service travelers rather than the high-touch agency model Action-visas uses.
• Atlys: Atlys is a digital visa processing startup focused on simplifying e-Visa applications for travelers via a mobile-first experience. It represents a tech-driven disruptor to traditional visa agencies like Action-visas, particularly in the e-Visa segment where Action-visas also competes.
• Sherpa: Sherpa provides visa and travel requirement information and facilitation services primarily for the B2B (airline, OTA) channel. It overlaps with Action-visas in visa information and processing but is more platform/API-driven, potentially competing for the same travel agency partners.

Regional players

• VisaCentral: VisaCentral (formerly a separate brand, now part of CIBTvisas) services corporate and individual visa needs primarily in the US market. Comparable to Action-visas in service offerings, though with a different geographic focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/action-visas-com

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Action-visas.com