Amherstburg Family Health Team

What Amherstburg Family Health Team does

Amherstburg Family Health Team (AFHT) is a non-profit, community-governed primary care organization operating under Ontario's Family Health Team model. It serves rostered patients in the Amherstburg area of Essex County, Ontario, from a main office at 721 Front Road South (Unit #101, Amherstburg) and a secondary location in Harrow. The interdisciplinary clinical team comprises seven family physicians, two nurse practitioners, and allied health professionals including a dietitian, social worker, five registered practical nurses, a respiratory therapist, and a clinical care coordinator. Clinical leadership is held by Executive Director Frank Minardi and Clinical Lead & Quality Improvement Coordinator Diana Nichol (RN, BScN), with an eight-person Board of Directors chaired by Adam Bulkiewicz and including physician directors Dr. Tim O'Callahan and Dr. Danish Mazhar.

The organization delivers ten clinical programs — after-hours walk-in care, cancer screening, flu vaccination, counselling and mental health, lung health, heart health, diabetes education, nutrition and weight management, smoking cessation (via the STOP program with CAMH), and a community walking program — supplemented by three digital health services: virtual care (telephone/video), online appointment booking, and secure patient messaging, all delivered through the Medeo Health platform (powered by QHR Technologies). Additional integrations include Ocean Platform (intake forms), Citation Canada (patient surveys), and external virtual urgent care and clinic directory tools (Virtual Urgent Care Ontario, Medimap).

Revenue is primarily derived from the Ontario Health Insurance Plan (OHIP) billings through the Amherstburg Family Health Organization, supplemented by managed-services funding from the Government of Ontario and CAMH for the STOP smoking cessation program. The organization is governed independently by a community/physician/patient board, is not publicly traded, and has no parent company or external ownership. AFHT operates under Ontario's Personal Health Information Protection Act (PHIPA) as a Health Information Custodian.

Name

Amherstburg Family Health Team

Legal name

Amherstburg Family Health Team

Website

https://afht.ca

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Amherstburg Family Health Team is a non-profit, Ontario-government-funded interdisciplinary primary care provider serving rostered patients in Amherstburg and Harrow, Ontario, through physicians, nurse practitioners, and allied health staff delivering clinical programs plus Medeo-powered virtual care.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro industry

PRIMARYBPAGACAL

Public Health & Health Equity Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYHLAFAAAL

Hospital-Owned Physician Networks & Medical Groups

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

Keywords

• Primary healthcare services
• Family health team
• Chronic disease management
• Preventive care programs
• Virtual care telemedicine

Headquarters

HQ city

Amherstburg

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Others

Revenue model

1. Ontario Health Insurance Plan (OHIP): Provincial government-funded healthcare services covered under Ontario's public health insurance plan. Physicians are part of the Amherstburg Family Health Organization and bill OHIP for patient visits and procedures.
2. STOP Program Funding: Smoking cessation program funded by the Government of Ontario in partnership with the Centres for Addiction and Mental Health (CAMH). Provides free nicotine replacement therapy to eligible patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Amherstburg Family Health Team is a non-profit, publicly funded primary healthcare organization that delivers comprehensive, patient-centered care to rostered patients in the Amherstburg, Ontario area. It offers an interdisciplinary suite of clinical programs — including chronic disease management, preventive screening, mental health counselling, nutrition, smoking cessation, and after-hours walk-in care — supported by digital health tools (Medeo virtual care, online booking, secure messaging) integrated with an EMR.

Product overview

Amherstburg Family Health Team operates as a primary healthcare organization offering a unified suite of clinical programs and digital health services. The organization provides interdisciplinary care through 10 clinical programs including After-Hours Clinic, Counselling & Mental Health Support, Cancer Screening, Flu Clinic, Lung Health Program, Diabetes Education Program, Nutrition & Weight Management, Smoking Cessation (STOP), Heart Health Program, and Stroll & Roll Walking Program. Supporting these clinical services are three integrated digital health offerings: Virtual Care (telephone/video consultations via Medeo Health), Online Booking (self-serve appointment scheduling), and Secure Patient Messaging (provider-patient communication). This dual structure combines traditional in-person healthcare delivery with digital-first patient engagement tools to provide accessible, comprehensive primary care.

Differentiator

Problem solved

Functional benefit

Products and services

• After-Hours Walk-In Clinic
• Counselling & Mental Health Support Services

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• Medeo HealthcoreTechnology or IntegrationDigital health platform partnership providing online booking, secure patient messaging, text message appointment reminders, forms, and communications. The Medeo platform enables virtual care visits and patient-provider communication.
• QHR TechnologiessupportingTechnology or IntegrationTechnology company behind Medeo Health platform, providing patient engagement and telehealth technology infrastructure.
• Centres for Addiction and Mental Health (CAMH)coreStrategic or Co-development PartnerPartnership with Ontario's CAMH for the STOP (Smoke/Tobacco Action on Prevention) with Family Health Team Program. CAMH provides program guidelines and support for smoking cessation services.
• Government of OntariocoreStrategic or Co-development PartnerGovernment funder of the STOP with Family Health Team Program, providing nicotine replacement therapy products free of charge to eligible patients through the program.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• TELUS Health: TELUS Health is a major Canadian provider of employer-sponsored virtual care, electronic medical records, and digital health solutions. Comparable to AFHT as a primary care and digital health player operating within the Canadian healthcare system, but at national scale and with employer-sponsored offerings.
• WELL Health Technologies: WELL Health Technologies is a Canadian digital health company operating one of the country's largest networks of outpatient medical clinics alongside telehealth and practitioner enablement software. Comparable to AFHT as a primary-care delivery organization with a strong digital health and virtual care orientation, though at far greater scale.
• Dialogue Health Technologies: Dialogue is a Canadian virtual primary care and mental health platform serving employees and their families. Comparable to AFHT in providing integrated primary care and mental health services through digital channels within Canada, but delivered as a subscription/employer-sponsored model.
• Maple Corporation: Maple is a Canadian virtual care platform providing on-demand access to physicians and specialists via messaging, phone, and video. Comparable to AFHT in delivering primary care with digital/virtual channels and targeting Canadian patients, though delivered nationally rather than tied to a local clinic.
• Primacy Medical Clinics (Loblaw): Primacy operates one of Canada's largest networks of family practice and walk-in medical clinics, typically co-located within Loblaw retail locations. Comparable to AFHT in delivering community-based primary care with multiple physicians under one brand, though it is a for-profit chain at much larger scale.

Direct peers

• Hamilton Family Health Team: Hamilton FHT is a larger Ontario Family Health Team providing interdisciplinary primary care through physicians, NPs, and allied health professionals. Directly comparable to AFHT as a community-based, team-model primary care organization funded under Ontario's FHT framework.
• Medeo (QHR Technologies / Loblaw Companies): Medeo is the digital health platform AFHT uses for online booking, virtual care, secure messaging, and patient reminders. It is a direct technology peer to the digital infrastructure AFHT relies on, and is deployed across many Canadian clinics; relevant for benchmarking AFHT's virtual care stack.

Emerging players

• Think Research Corporation: Think Research is a Canadian healthcare technology company providing clinical decision support, EMR-integrated tools, and virtual care solutions to clinicians and health systems. Comparable to AFHT in focusing on digitally-enabled primary care workflows and Canadian healthcare delivery, though at the software/infrastructure layer rather than direct care.

Others

• Centres for Addiction and Mental Health (CAMH): CAMH is Canada's largest mental health and addiction teaching hospital and the provincial lead for the STOP smoking cessation program in partnership with AFHT. Relevant as an ecosystem partner rather than competitor, given the formal CAMH–AFHT collaboration on the STOP program delivered to AFHT patients.
• Association of Family Health Teams of Ontario (AFHTO): AFHTO is the provincial association that represents Ontario's Family Health Teams and awarded AFHT its 2020 Bright Lights Award. Not a competitor, but a relevant ecosystem peer - AFHT's membership and recognition within AFHTO directly position it within Ontario's FHT community of practice.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/amherstburg-family-health-team

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Amherstburg Family Health Team