Agape Zorg & Dienstverlening

What Agape Zorg & Dienstverlening does

Agape Zorg & Dienstverlening B.V. is a Dutch privately held home healthcare provider and healthcare consultancy headquartered in Lelystad, operating with a team of five employees across the municipalities of Lelystad, Harderwijk, and Dronten in the Flevoland and Gelderland regions. The company delivers insured home healthcare services (nursing, personal care, individual guidance, palliative care, district care, and diabetes care) covered under the Dutch Zorgverzekeringswet (ZVW) and Wet langdurige zorg (WLZ) schemes, contracting with seven Dutch health insurers (Menzis, ONVZ, Zorg en Zekerheid, CZ, VGZ, DSW, Aevitae) and three municipal governments.

In parallel with its home care operations, the firm runs a B2B consultancy practice providing PREM (Patient Reported Experience Measures), MTO (Medewerkerstevredenheidsonderzoek) employee satisfaction research, Generiek Kompas and Kwaliteitsbeeld implementation support, and broader quality management and strategic advisory services to healthcare institutions nationwide. Subscription pricing for the PREM/MTO offering is publicly disclosed at €1,799 to €3,499 per year. A third line of business, Agape Zorg Academy, delivers accelerated Verzorgende IG Level 3 vocational training in partnership with SVOZ and serves as both a revenue stream and an internal staffing pipeline.

The technology footprint is minimal: a WordPress/Elementor website hosted on LiteSpeed, built and maintained by AWN-Solutions, with WhatsApp Business, Facebook, LinkedIn, and Instagram integrations for client communication and lead generation. No proprietary software platform, APIs, AI/ML capabilities, or mobile applications are disclosed. The company holds ISO 9001:2015 certification (recertified in 2025) and is registered as an SBB learning company, with external complaint handling provided through branchevereniging SPOT. There is no parent company, no institutional investors, and no disclosed funding history.

Name

Agape Zorg & Dienstverlening

Legal name

Agape Zorg & Dienstverlening B.V.

Website

https://agapezorg-dienstverlening.nl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Agape Zorg & Dienstverlening is a small Dutch home healthcare provider and B2B healthcare consultancy in Lelystad, delivering insured nursing, personal, palliative, and district care across three municipalities while offering PREM/MTO quality research, Generiek Kompas support, and vocational training to healthcare institutions.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Management Consulting Services (8742)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industries

Home Health Clinical Care Coordination & Case Management (HSABACAO), Chronic Care & Complex Care Management (HSABAIAD), Benefits, Insurance & Long-Term Care Planning Navigation (Medicare/Medicaid/LTC) (HLADALAI)

Keywords

• Home healthcare services
• Nursing care
• Palliative care
• Patient experience research
• Healthcare consultancy

Headquarters

HQ city

Lelystad

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Home Healthcare Services (ZVW/WLZ): Direct healthcare services to clients covered by Dutch health insurance schemes (Zorgverzekeringswet and Wet langdurige zorg). Services include nursing, personal care, guidance, palliative care, neighborhood care, and diabetes care provided in clients' homes.
2. PREM and MTO Consulting Services: Patient Reported Experience Measures (PREM) and Employee Satisfaction Research (MTO) services offered to healthcare institutions. Includes client experience surveys, employee satisfaction surveys, and support for Generiek Kompas and Kwaliteitsbeeld implementation.
3. Healthcare Consultancy: Strategic growth, quality management, financial advice, organizational consulting, and startup consultancy services for healthcare organizations in the Netherlands.
4. Healthcare Training (Agape Zorg Academy): Accelerated vocational training programs for healthcare professionals, including Verzorgende IG Level 3 qualification. Training provided in partnership with SVOZ.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Agape Zorg & Dienstverlening delivers home healthcare services in the Netherlands, including personal care, nursing care, individual guidance, palliative care, district care (Wijkzorg), and diabetes care, covered by Dutch health insurance schemes (ZVW/WLZ). The company also provides healthcare consultancy to institutions, including PREM (Patient Reported Experience Measures), MTO (Employee Satisfaction Surveys), Generiek Kompas implementation support, quality management, and strategic advice. Additionally, it operates Agape Zorg Academy, an in-house training division offering accelerated Verzorgende IG Niveau 3 education in partnership with SVOZ.

Product overview

Agape Zorg & Dienstverlening is a home healthcare provider and consultancy offering a comprehensive suite of care and support services. The core offering consists of home-based healthcare services including personal care (Verzorging), nursing care (Verpleging), individual guidance (Begeleiding), palliative care, district care (Wijkzorg), and diabetes care. In addition to direct care services, the company provides consultancy services for healthcare institutions encompassing quality management, financial advisory, strategic guidance, and PREM/Employee Satisfaction research. These consulting services are supported by specialized sub-products including PREM (Patient Reported Experience Measures) for measuring client experiences, MTO (Employee Satisfaction Surveys), and Generiek Kompas support for quality framework compliance. The company also operates Agape Zorg Academy, which offers accelerated healthcare training programs in partnership with SVOZ.

Differentiator

Problem solved

Functional benefit

Brands

• Agape Zorg Academy: Internal training and education division of Agape Zorg & Dienstverlening, offering accelerated nursing education programs (Verzorgende IG Niveau 3) and professional development courses for healthcare workers, operated in partnership with SVOZ.

Products and services

• Verzorging (Personal Care) Personal care services provided at home, including washing, dressing, and personal hygiene to support wellbeing and self-reliance of clients (typically elderly or chronically ill individuals covered by Dutch health insurance).
• Verpleging (Nursing Care) Professional nursing care delivered at clients' homes, including wound care, injections, and medication management to support health and recovery.
• Begeleiding (Guidance) Individual guidance for daily activities aimed at maintaining and increasing client self-reliance in their home environment.
• Palliatieve Zorg (Palliative Care) Care and comfort in the final phase of life, focused on dignity, pain relief, and emotional support for both the client and their family.
• Wijkzorg (District Care) Local community-based home care that allows clients to receive support in their familiar environment and remain living independently.
• Diabeteszorg (Diabetes Care) Guidance for clients with diabetes, including lifestyle and diet advice, medication support, and daily care assistance.
• Zorg Dienstverlening (Healthcare Consultancy) Consultancy services for healthcare institutions covering quality management, financial advice, strategic guidance, PREM/MTO research, and implementation of Generiek Kompas and Kwaliteitsbeeld.
• PREM (Patient Reported Experience Measures) Service that measures client experiences within healthcare institutions to generate insights for targeted quality improvements.
• MTO (Medewerkerstevredenheidsonderzoek) Employee satisfaction and engagement research that provides healthcare institutions with insights to improve primary and supporting processes.
• Generiek Kompas Support Support services helping healthcare institutions comply with Generiek Kompas requirements, including PREM Wijkverpleging collection, Kwaliteitsbeeld preparation, and care process improvement implementation.
• Agape Zorg Academy Training institution providing accelerated Verzorgende IG Niveau 3 education and professional development courses for healthcare workers, delivered in partnership with SVOZ.

Quantifiable outcome

• ISO 9001:2015 certification maintained through annual external audits

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

21 partnerships are on record, tiered core and minor.

• Gemeente LelystadcoreOthersMunicipal government partnership providing home healthcare services within the Lelystad municipality area.
• Gemeente HarderwijkcoreOthersMunicipal government partnership providing home healthcare services within the Harderwijk municipality area.
• Gemeente DrontencoreOthersMunicipal government partnership providing home healthcare services within the Dronten municipality area.
• MenziscoreOthersDutch health insurance provider partnership for covering healthcare services under Dutch insurance schemes.
• ONVZcoreOthersDutch health insurance provider partnership for covering healthcare services under Dutch insurance schemes.
• Zorg en ZekerheidcoreOthersDutch health insurance provider partnership for covering healthcare services under Dutch insurance schemes.
• CZcoreOthersDutch health insurance provider partnership for covering healthcare services under Dutch insurance schemes.
• VGZcoreOthersDutch health insurance provider partnership for covering healthcare services under Dutch insurance schemes.
• DSWcoreOthersDutch health insurance provider partnership for covering healthcare services under Dutch insurance schemes.
• AevitaeminorOthersHealth insurance provider partnership.
• SVOZcoreStrategic or Co-development PartnerTraining partnership for internal healthcare education programs. SVOZ is a leading provider of healthcare staff training and education, collaborating with Agape Zorg Academy for Verzorgende IG Level 3 training programs.
• SBBcoreOthersRecognized as a certified learning company (leerbedrijf) for MBO and HBO internships in healthcare.
• ENOminorOthersHealthcare-related partner organization.
• EnovationPointminorOthersTechnology partner for healthcare services.
• SPOTcoreOthersBranchevereniging (industry association) partnership providing external complaints handling services. Contact through Vereniging Spot for complaint mediation.
• ELBHOminorOthersHealthcare educational institution partnership.
• ZorgcollegeminorOthersHealthcare training institution partnership.
• my storyminorOthersHealthcare-related partner organization.
• SteefitminorOthersHealthcare-related partner organization.
• GWZminorOthersHealthcare-related partner organization.
• Dronten FCminorOthersLocal sports club sponsorship/partnership in Dronten.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Cordaan: Large Amsterdam-based healthcare organization offering home care, nursing home care, and other services. Comparable as a wider portfolio player offering overlapping thuiszorg capabilities with much greater scale than Agape.
• Evean: Major Dutch provider of home care, nursing, and welfare services in the North Holland region. Comparable as a broad incumbent offering wijkverpleging and personal care within the same ZVW/WLZ reimbursement system.

Direct peers

• Buurtzorg Nederland: The largest and most recognized Dutch home healthcare (thuiszorg/wijkverpleging) provider, offering nursing and personal care in clients' homes funded via ZVW/WLZ. Direct competitor to Agape's home-care services with a similar self-directed team model but at national scale.
• Allerzorg: Dutch specialist home care provider focusing on complex care needs including nursing and chronic care at home. Comparable to Agape's skilled nursing and chronic condition management (e.g., diabetes) offerings within the ZVW/WLZ framework.
• Home Instead (Netherlands): Franchised in-home personal care provider serving seniors in the Netherlands. Comparable as a non-medical home care provider competing for the same elderly client segment with similar relationship-based care delivery.
• Tzorg: Major Dutch home care organization delivering wijkverpleging and personal care across multiple regions. Comparable because it operates in the same ZVW/WLZ-funded thuiszorg market and competes for individual clients and municipal contracts.
• Thuiszorg InZet: Regional Dutch home care provider offering wijkverpleging, personal care, and guidance. Comparable because it delivers the same ZVW-funded core services (verpleging, verzorging, begeleiding) as Agape in defined Dutch municipalities.

Regional players

• TWB Thuiszorg: Dutch home care division of a regional ziekenhuis-affiliated group offering wijkverpleging. Comparable as a regional thuiszorg provider delivering similar ZVW-funded nursing and personal care services.
• Zorgmaat: Regional Dutch home care provider focused on wijkverpleging and personal care. Comparable as a regionally concentrated thuiszorg operator with similar service portfolio, though typically operating in a different geography than Agape's Flevoland/Gelderland footprint.

Others

• SVOZ: Dutch healthcare training provider and Agape's stated partner for the Agape Zorg Academy Verzorgende IG program. Comparable as the training/education partner adjacent to Agape's workforce development revenue stream.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/agape-zorg-dienstverlening

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agape Zorg & Dienstverlening