Amber Aged Care

What Amber Aged Care does

Amber Aged Care Inc. is a South Australian not-for-profit aged care provider established in 1992, operating a 40-bed residential aged care facility in the suburb of Paradise, approximately 20 minutes from Adelaide's city centre. The physical estate is organized into five 'houses' — four accommodation houses of eight private rooms with ensuites, air-conditioning and direct garden access, and a central dining/activity house. An adjacent retirement village, Amberlie Estate, provides 12 two- and three-bedroom independent-living units. The organization also delivers Support at Home (home care packages) and short-term Respite Care to the broader South Australian community.

The business operates a four-segment care continuum: Residential Care (24/7 registered nursing, personal care attendants, and on-site allied health including physiotherapy, dietetics, podiatry, pharmacy and visiting GP), Respite Care (priced at 85% of the single pension rate, minimum two-week stays), Home Care Packages (housekeeping, cooking, wellness and exercise programs), and Retirement Living (Amberlie Estate). Revenue is generated through per-resident daily care fees, Refundable Accommodation Deposits (RAD) up to A$750,000 with combination payment options, and — from 1 November 2025 — an optional Higher Everyday Living Fee (HELF) bundling five premium service tiers at A$23/day versus A$32/day individually. A 2% per annum retention on RADs (capped at five years) applies from the same date. The not-for-profit model recycles all income into facility and service maintenance.

The operator's go-to-market is sales-led, driven by MyAgedCare government referrals, direct facility tours, phone/website inquiries, and community engagement through Facebook, Instagram and email newsletters. Customer segments include older adults in the South Australian community, culturally specific residents of Estonian, Latvian and Lithuanian heritage, and the intersex/LGBTQIA+ community (the operator is a signatory to the Darlington Statement). Strategic clinical partnerships with Dementia Australia and Older Persons Mental Health Services (OPMHS), plus disability-employment partnerships with Barkuma and Maxima, round out the service ecosystem. The facility carries a 4-star 'Good' overall rating under the Australian Government's Star Ratings system and is preparing for the new Strengthened Quality Standards taking effect 1 November 2025.

Name

Amber Aged Care

Legal name

Amber Aged Care Inc.

Website

https://amberagedcare.com.au

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Amber Aged Care is a South Australian not-for-profit, established 1992, operating a 40-bed residential aged care facility and 12-unit retirement village in Paradise, delivering residential, respite, and home care services to older adults, with a distinctive focus on Baltic-heritage and LGBTQIA+ inclusive care.

Ownership category

akta.pro rank

Product category

Residential Aged Care

NAICS

Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC)

akta.pro secondary industries

Live-In Respite Care (Multi-Day) (HSABAGAC), Dementia & Alzheimer’s Respite Care (HSABAGAF), Senior & Transitional Monthly Housing (THAMAFAJ)

Keywords

• Residential aged care
• Respite care services
• Home care packages
• Retirement living
• Culturally diverse care

Headquarters

HQ city

Paradise

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Infrastructure

Revenue model

1. Residential Care: Residential aged care services provided in a 40-bed facility with private rooms. Revenue generated through accommodation payments (RAD/daily payments) and care fees.
2. Respite Care: Short-term residential respite accommodation available for eligible individuals for a minimum of two weeks. Charged at 85% of single person pension rate.
3. Retirement Living: Amberlie Estate provides 12 retirement living units. Revenue from independent living fees.
4. Home Care Packages: Support at home services including assistance with ironing, housekeeping, cooking, and wellness programs such as exercise classes, physiotherapy and massage.
5. Higher Everyday Living Fee (HELF): Enhanced lifestyle services including Premium Care Package, Accommodation Package, Digital Services Package, Premium Meal Package, and Lifestyle Package. Total bundled rate of $23/day compared to $32/day for individual packages.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Amber Aged Care is a not-for-profit provider of residential aged care, respite care, home care (Support at Home) services, and retirement living, operated from a 40-bed facility with private ensuites and an adjacent 12-unit retirement village (Amberlie Estate) in Paradise, South Australia. The organisation also offers a new Higher Everyday Living Fee (HELF) bundled add-on service program launching November 2025.

Product overview

Amber Aged Care operates as a not-for-profit 40-bed residential aged care facility in Paradise, South Australia, established in 1992. The organization provides an integrated continuum of care services including Support at Home (home care packages), Residential Care, Respite Care, and Retirement Living through its adjacent Amberlie Estate (12-unit village). The core residential care offering features private rooms with ensuites across five houses, supported by 24/7 nursing staff and visiting allied health professionals. A new Higher Everyday Living Fee (HELF) program, launching November 2025, introduces five optional add-on service packages (Premium Care, Accommodation, Digital Services, Premium Meal, and Lifestyle) that enhance the base care offering for residents seeking upgraded daily living experiences.

Differentiator

Problem solved

Functional benefit

Brands

• Amberlie Estate: A quaint private retirement village co-located with Amber Aged Care, consisting of 12 two and three bedroom units offering security and community living for retirees.

Products and services

• Residential Care 40-bed residential aged care service in Paradise, South Australia, providing permanent accommodation in private rooms with ensuites, organised into five small houses of eight residents each. Includes 24/7 registered nursing, personal care attendants, allied health services (physiotherapy, podiatry, dietitian, pharmacist, GP, visiting specialists), lifestyle programming, and culturally diverse care.
• Respite Care Short-term residential respite accommodation at the Amber Aged Care facility for a minimum two-week stay, providing relief for family carers. Eligible residents may access up to 63 days of respite care per year based on home care package entitlements, charged at 85% of single person pension rate. Staff are qualified, insured, and police-checked.
• Support at Home (Home Care Packages) In-home aged care services for older adults, including assistance with ironing, housekeeping, cooking, and wellness programs such as exercise classes, physiotherapy, and massage. Services may be privately funded or subsidised through home care packages and are available to retirement village residents and broader community clients.
• Amberlie Estate Retirement Living Private retirement village co-located with the Amber Aged Care facility in Paradise, South Australia, comprising 12 two and three-bedroom units offering low-maintenance, secure independent living with direct access to the adjacent aged care facility.
• Higher Everyday Living Fee (HELF) Packages Opt-in enhanced daily living services program for residential care residents, offering five bundled packages — Premium Care Package, Accommodation Package, Digital Services Package, Premium Meal Package, and Lifestyle Package — that supplement the standard residential care offering. Combined package rate of $23/day versus $32/day when purchased individually; non-supported residents pay $24.05/day and supported/respite residents $8.37/day.

Quantifiable outcome

• 4-star 'Good' overall rating from Australian Government's Star Ratings system

Named customers1 record

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• BarkumaminorOthersNot-for-profit organization that works alongside people with disabilities to find rewarding and meaningful employment and learn new skills. Amber Aged Care provides employment opportunities through this partnership.
• MaximaminorOthersNot-for-profit organization working alongside people with disabilities to find meaningful employment and community inclusion. Five participants engaged through this partnership at Amber Aged Care.
• Dementia AustraliacoreStrategic or Co-development PartnerDementia Australia Consultants provide behavioral support, education and personalized strategies for dementia care at the facility.
• Older Persons Mental Health Services (OPMHS)coreStrategic or Co-development PartnerOPMHS offers psychological and emotional wellbeing support, mental health screening and case collaboration for residents.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Regis Healthcare: ASX-listed Australian residential aged care operator with a national multi-site footprint. Broad incumbent offering overlapping residential and respite services at scale, competing for MyAgedCare referrals in South Australia.
• Estia Health: ASX-listed residential aged care provider with national footprint. Large incumbent offering comparable residential and respite services, with greater purchasing power and marketing reach.
• Calvary Health Care: National not-for-profit health and aged care provider with residential aged care, home care, and retirement living services. Broad incumbent in the same regulatory and funding environment with substantially greater scale.

Direct peers

• Helping Hand Aged Care: South Australian not-for-profit aged care organisation providing residential care, home care, and retirement living. Comparable care continuum and not-for-profit reinvestment model, serving an overlapping geographic market.
• Bolton Clarke: Large Australian not-for-profit provider of residential aged care, retirement living, and home care services. Operates an integrated care continuum directly comparable to Amber's model across multiple states.
• ACH Group: Large South Australian not-for-profit aged care, retirement living, and home care operator. Comparable in service portfolio (residential, respite, in-home) and in operating model within the same regulatory and funding environment.
• Southern Cross Care (SA & NT): Faith-based not-for-profit aged care and retirement living provider operating across South Australia and Northern Territory. Direct competitor offering residential, respite, and home care in the same regulatory environment.
• Resthaven Incorporated: South Australian not-for-profit aged care provider offering residential, respite, and home care services across multiple sites. Highly comparable to Amber in mission, geography, and service mix, though at significantly greater scale.
• Eldercare: South Australian not-for-profit aged care provider with residential care, retirement living, and home care services. Direct competitor for South Australian MyAgedCare referrals with similar mission-driven positioning.
• Bene Aged Care: Australian Catholic not-for-profit aged care provider offering residential, home care, and retirement living services. Comparable integrated continuum and mission-led operating model, with multi-site footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Amber-Aged-Care-102276568363085
• Instagraminstagram.com/amberagedcare/?hl=en
• LinkedInlinkedin.com/company/amber-aged-care

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Amber Aged Care