Southwestern Vermont Medical Center

What Southwestern Vermont Medical Center does

Southwestern Vermont Medical Center (SVMC) is a nonprofit, community-based integrated delivery system headquartered in Bennington, Vermont, founded in 1918 by Henry W. Putnam and his son, Henry W. Putnam, Jr. Operating under the legal entity Southwestern Vermont Medical Center, Inc. and doing business as SVMC, SVHC, and Southwestern Vermont Health Care, it is led by President and CEO Estevan Garcia, MD, DrPH and joined the Dartmouth Health system in 2023. The organization employs between 1,001 and 5,000 staff and reports approximately $220 million in revenue.

SVMC's core operations span a main hospital campus at 100 Hospital Drive in Bennington plus satellite campuses in Wilmington (Deerfield Valley), Manchester Center (Northshire), and Pownal, serving patients across Bennington and Windham Counties in Vermont, eastern Rensselaer and Washington Counties in New York, and northern Berkshire County in Massachusetts. Its clinical portfolio includes the Kendall Emergency Department, the Dartmouth Cancer Center at SVMC (Hoyt-Hunter Center for Oncology Care), The Birth Place maternity ward, ExpressCare walk-in clinics, primary and specialty care practices, urology, and a TeleHealth program. Patient-facing technology consists of two athenahealth-powered patient portals — one for hospital records and one for outpatient practices — providing records access, scheduling, messaging, and bill payment.

SVMC's business model is fee-for-service patient care delivery supplemented by philanthropic fundraising through the wholly-owned SVHC Foundation via annual events (Summer Gala, Masters in the Mountains golf tournament, Jingle Bell) and capital campaigns such as Vision 2020 and the Family Medicine Residency build-out. The organization maintains a Financial Assistance Program for uninsured and underinsured patients with household income below 400% of Federal Poverty Level, accepts Medicare, Medicaid, and commercial insurance, and has invested in workforce development through a tuition-free BSN partnership with Colby-Sawyer College and a Family Medicine Residency program with the Geisel School of Medicine at Dartmouth.

Name

Southwestern Vermont Medical Center

Legal name

Southwestern Vermont Medical Center, Inc.

Website

https://svmc.org

Company type

Private

Founded year

1918

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Southwestern Vermont Medical Center is a nonprofit, $220 million integrated delivery system in Bennington, Vermont, operating a main hospital and satellite campuses to deliver emergency, oncology, maternity, primary, and specialty care across Vermont, New York, and Massachusetts as a member of Dartmouth Health.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111), Outpatient Care Centers (6214)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Hospital-Integrated Cancer Centers (Acute Oncology Programs) (HLAFAAAM), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Community hospital services
• Emergency medical care
• Primary care practices
• Cancer treatment services
• Maternity pediatric care

Headquarters

HQ city

Bennington

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: SVMC generates revenue through comprehensive patient care services including emergency care, primary care, specialty care, maternity services, cancer treatment, and outpatient services. The hospital bills all insurance companies and accepts multiple insurance plans including Medicare, Medicaid, and various commercial insurers.
2. Donations and Fundraising: The SVHC Foundation conducts annual fundraising campaigns including Summer Gala, Jingle Bell event, Masters in the Mountains golf tournament, and capital campaigns such as Vision 2020 for Emergency Department and Cancer Center expansion. Corporate partnerships and giving societies provide additional philanthropic revenue.
3. Vision 2020 Capital Campaign: Multi-phase capital campaign to renovate and expand the Emergency Department and construct a new cancer center. Includes naming opportunities and pledge programs for donors.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Southwestern Vermont Medical Center operates as a community-based integrated healthcare delivery system providing inpatient and outpatient services across emergency care, primary care, specialty care, cancer treatment, maternity and pediatric services, walk-in ExpressCare, and telehealth. As a member of the Dartmouth Health system, SVMC delivers care through its main hospital campus in Bennington, VT, regional campuses in Wilmington, Manchester Center, and Pownal, more than 20 primary and specialty care practices, and two Athenahealth-powered patient portals. The organization bills Medicare, Medicaid, and commercial insurers and provides financial assistance for uninsured/underinsured patients.

Product overview

Southwestern Vermont Medical Center (SVMC) operates as a community-based integrated healthcare system affiliated with Dartmouth Health, serving communities in Vermont, New York, and Massachusetts. The organization offers a unified portfolio of inpatient and outpatient healthcare services centered around its main hospital campus in Bennington, VT, with satellite campuses in Deerfield Valley, Northshire, and Pownal. Core clinical offerings include emergency care (Kendall Emergency Department), ExpressCare walk-in clinics, primary care practices, and specialty services spanning cancer care (Dartmouth Cancer Center at SVMC/Hoyt-Hunter Center), women's and children's services (The Birth Place), urology, and more. Patient-facing digital products include two Athenahealth-powered Patient Portals—one for hospital records and one for practice records—providing online access to health information, appointment scheduling, provider messaging, and bill payment. SVMC also operates a TeleHealth program connecting patients to specialty care. The system is undergoing facility modernization through the Vision 2020 capital campaign, which has completed the Kendall Emergency Department renovation and is expanding the Cancer Center. The SVHC Foundation supports the organization through fundraising events and a donor program.

Differentiator

Problem solved

Functional benefit

Brands

• ExpressCare: Walk-in care for minor illnesses and injuries, open seven days a week with no appointment required.
• The Birth Place

Products and services

• Hospital Patient Portal Online portal providing patients access to their hospital medical records, including test results, visit information, and clinical notes from inpatient and emergency care.
• Practices and Affiliates Patient Portal Athenahealth-powered portal giving patients access to health records from SVMC's outpatient medical practices, enabling appointment scheduling, messaging with providers, and bill payment.
• ExpressCare Walk-in clinic offering appointment-free care for minor illnesses and injuries seven days a week, with on-site X-rays and lab testing. Located at 120 Hospital Drive, Bennington, VT.
• Kendall Emergency Department Modernized emergency department opened as part of the Vision 2020 capital campaign, featuring state-of-the-art facilities and design improvements.
• Dartmouth Cancer Center at SVMC (Hoyt-Hunter Center for Oncology Care) Regional cancer center offering medical oncology, radiation treatment with linear accelerator, genetic counseling, clinical trials, and infusion services.
• Women's and Children's Services (The Birth Place) Comprehensive maternal and pediatric services including private birthing rooms with whirlpool tubs, OB/GYN physicians, certified nurse midwives, pediatric hospitalists, car seat safety fittings, and breastfeeding support.
• Primary Care Practices Network of primary care practices across Vermont, New York, and Massachusetts providing comprehensive family medicine and internal medicine services.
• Urology Services Urological care including consultations, diagnostics (biopsy, ultrasound, urinalysis, urodynamics, uroflow), and surgical services (laparoscopic, endoscopic, open surgery) for conditions including bladder cancer, BPH, kidney disorders, and prostate cancer; also no-scalpel vasectomies.
• TeleHealth Program Telehealth services connecting local patients to specialty care closer to home, supported by a TeleHealth Endowment campaign.
• The Learning Tree Early Education Program On-campus childcare center for SVMC employees and community members, providing care for children ages 6 weeks to 5 years. NAEYC accredited and 5-star rated through Vermont STARS.

Quantifiable outcome

• Ranked 4th out of 3,282 hospitals nationwide in value of care according to Lown Institute Hospitals Index (2020)
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

25 partnerships are on record, tiered minor, core, major and moderate.

• ClearChoiceMDminorOthers · 29 August 2024ClearChoiceMD was the operating partner for the Urgent Care center in North Adams, Massachusetts. The facility closed indefinitely on August 29, 2024. SVMC has since signed a purchase agreement for the North Adams location and plans to reopen a new urgent care center at the same site.
• Dartmouth HealthcoreStrategic or Co-development Partner · 1 January 2023In 2023, Southwestern Vermont Medical Center became a member of the Dartmouth Health system, building upon more than 10 years of collaboration that started with the Dartmouth-Hitchcock Putnam Physicians Group. As part of Dartmouth Health, SVMC providers have access to state-of-the-art technology, the latest research, and more than 1,200 of the northeast's most distinguished clinical experts. Dartmouth Health President and CEO Joanne Conroy, MD attended the Summer Gala in support of the residency campaign launch.
• Geisel School of Medicine at DartmouthcoreStrategic or Co-development PartnerAndrew Perron, MD, associate dean of graduate medical education at the Geisel School of Medicine, attended the Summer Gala. The residency program will be established as part of the Family Medicine Residency build-out, creating a pipeline of physicians for the region. Nearly 60% of residents remain in the communities where they train.
• MackmajorGTM or Marketing PartnerTitle sponsor for Summer Gala 2026 and Platinum corporate sponsor. Mack is a major employer in Arlington, VT with local operations.
• Allaire Health ServicesmajorGTM or Marketing PartnerTitle sponsor for Summer Gala 2026, presenting sponsor for Jingle Bell 2025, and host sponsor for Masters in the Mountains. Allaire Health Services is a corporate partner supporting SVMC events.
• Tom Green and Kristen JohansonmajorGTM or Marketing PartnerEvent sponsors for Summer Gala 2026, team sponsor for Masters in the Mountains. Long-term supporters of SVMC fundraising initiatives.
• Susie Hunter and Doug WatsonmajorGTM or Marketing PartnerEvent sponsors and Honorary Committee Co-Chairs for Summer Gala 2026. Major donors and supporters of SVMC initiatives.
• Bank of BenningtonmajorGTM or Marketing PartnerHost sponsor for Summer Gala, presenting sponsor for Masters in the Mountains, and Hole-in-One sponsor. Major financial institution partner in the community.
• M/E Engineering - Salas O'BrienmajorGTM or Marketing PartnerTitle sponsor for Summer Gala and lead sponsor for Jingle Bell. Engineering firm providing building and infrastructure expertise.
• The Rowley Agency (Gallagher)majorGTM or Marketing PartnerSupporting sponsor for Summer Gala, presenting sponsor for Masters in the Mountains, and snack tent sponsor. Insurance and financial services partner.
• Mack (Platinum Sponsor)majorGTM or Marketing PartnerPlatinum corporate partner and title sponsor for Summer Gala. Major manufacturing company with local Vermont presence in Arlington.
• M&T Bank (Bronze Sponsor)moderateGTM or Marketing PartnerBronze corporate sponsor and team sponsor for Masters in the Mountains. Regional banking partner.
• TRANE (Bronze Sponsor)moderateGTM or Marketing PartnerBronze corporate sponsor and team sponsor for Masters in the Mountains. HVAC and building systems partner.
• Ihasz & Associates, Merrill Lynch Wealth ManagementmoderateGTM or Marketing PartnerCommunity Business Partner, hosting sponsor for Summer Gala, and host sponsor for Jingle Bell. Financial advisory partnership.
• The Gift GardenminorGTM or Marketing PartnerHost sponsor for Summer Gala 2026. Local business partner supporting SVMC fundraising.
• Tyler Electric Security Inc.minorGTM or Marketing PartnerCommunity Business Partner. Security and electrical services provider.
• Heritage Family Credit UnionminorGTM or Marketing PartnerCommunity Business Partner and supporting sponsor for Jingle Bell. Regional credit union.
• The Inn at ManchesterminorGTM or Marketing PartnerCommunity Business Partner. Local hospitality business.
• Bennington Express Lube & Car WashminorGTM or Marketing PartnerCommunity Business Partner and host sponsor for Jingle Bell. Local automotive service business.
• Wassick Tire Service, Inc.minorGTM or Marketing PartnerCommunity Business Partner and host sponsor for Jingle Bell. Local automotive services.
• Colby-Sawyer CollegemajorStrategic or Co-development PartnerPartnership for nursing education - SVMC offers tuition-free BSN program through Colby-Sawyer College for Associate level RNs in good standing. Additional tuition assistance of up to $3,000 annually available for education outside of Colby-Sawyer's BSN program.
• Williams CollegemoderateStrategic or Co-development PartnerWilliams College in Williamstown, MA is mentioned in relation to SVMC's plan to reopen urgent care at North Adams location. The closure of the urgent care facility (closest to Williams College) created logistical challenges for students and college programs.
• 1768 Hubbell Homestead at Colgate ParkmoderateGTM or Marketing PartnerVenue partner for Summer Gala 2026. Historic venue in Bennington, VT hosting the annual signature fundraising event.
• Ekwanok Country ClubmoderateGTM or Marketing PartnerVenue partner for Masters in the Mountains annual invitational golf tournament. Private golf club in Manchester, Vermont hosting the 31st annual event.
• Southern Vermont Art CentermoderateGTM or Marketing PartnerVenue partner for An Evening of Music with Classic Stones Live concert benefiting the Hoyt-Hunter Center for Oncology Care at Dartmouth Cancer Center at SVMC.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Regional players

• Berkshire Medical Center: Community hospital in Pittsfield, MA serving northern Berkshire County — directly overlapping SVMC's Massachusetts service area. Key regional competitor for inpatient and specialty referrals out of northern Berkshire.

Direct peers

• Cheshire Medical Center: A Dartmouth Health member hospital in Keene, NH. Comparable community hospital offering primary, specialty, and emergency care under the same system affiliation and shared clinical resources.
• Alice Peck Day Memorial Hospital: A small Dartmouth Health-affiliated critical access hospital in Lebanon, NH. Closely comparable in scale, rural community positioning, and integrated outpatient + inpatient service mix.
• Brattleboro Memorial Hospital: Independent community hospital in Brattleboro, VT (Windham County). Direct peer serving an overlapping southern Vermont population with comparable emergency, primary, and specialty services.
• New London Hospital: Dartmouth Health member hospital in New London, NH. Direct comparable as a small rural community hospital with multi-campus primary care, specialty, and emergency services.
• Cooley Dickinson Health Care: Mass General Brigham-affiliated community hospital in Northampton, MA. Comparable as a small New England community hospital; former employer of SVMC's CEO Estevan Garcia, making it a useful structural and operational comparator.
• Rutland Regional Medical Center: Largest community hospital in Vermont, also independent (not Dartmouth-affiliated). Comparable as a Vermont-based nonprofit community hospital serving a similar rural catchment with full acute and specialty service lines.
• Mt. Ascutney Hospital and Health Center: A fellow Dartmouth Health member hospital in Windsor, VT. Closest direct peer — similar small rural community hospital profile, multi-campus delivery, and nonprofit integrated delivery structure anchored on a single Vermont town.
• Valley Regional Hospital: Dartmouth Health member hospital in Claremont, NH. Comparable rural community hospital with emergency, primary, and specialty services and similar nonprofit/community-based structure.

Broad incumbents

• University of Vermont Health Network - Central Vermont Medical Center: Mid-size community hospital in Berlin, VT, part of the UVM Health Network. Comparable in service mix but operates inside Vermont's largest academic health system, representing the dominant incumbent in the broader state.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/SVHCTube
• Facebookfacebook.com/svmedicalcenter
• LinkedInlinkedin.com/company/southwestern-vermont-medical-center
• Instagraminstagram.com/svmedicalcenter

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Southwestern Vermont Medical Center