Libro
Libro is a Montreal-based AI-assisted restaurant reservation and guest experience platform serving independent restaurants and chains across North America, with a strong Quebec focus. It offers multi-channel reservations, table management, automated marketing, and ticketed experiences, and was acquired by OpenTable in April 2026.
- Company typePrivate
- Founded2014
- HeadquartersMontréal, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Libro does
Libro is a Montreal-based restaurant reservation and guest experience SaaS platform founded in 2016, serving independent restaurants and multi-location chains across North America with a focus on the Quebec and broader Canadian market. The platform provides multi-channel reservation intake (website, Google, Instagram, Facebook, phone), table management tools, guest profile tracking, automated SMS/email marketing, review generation, and commission-free ticketed experiences for special events. Its core product is an AI-assisted guest experience suite that automates reservations, waitlists, feedback collection, and targeted marketing campaigns to reduce no-shows and drive repeat visits.
The company operates a subscription-based revenue model with tiered access to AI-driven features, supplemented by transaction-fee revenue from ticketed experiences. It employs a hybrid go-to-market combining product-led self-service for SMB restaurants with sales-assisted enterprise motion for franchise and chain operators. Named customers include major Quebec brands such as St. Hubert, Cora, La Cage, Boston Pizza, and Küto, alongside independents like Le Chien Fumant, Goodfellas, and Zona de Cuba. In FY2025, Libro seated 11 million guests across North America and added 650+ new restaurant locations.
In March 2023, Libro secured growth funding from Fondaction and BDC Capital following a 74% increase in recurring revenue in 2022. On April 20, 2026, OpenTable (a Booking Holdings subsidiary) acquired Libro to strengthen its Canadian presence, particularly in Quebec. Post-acquisition, Libro continues to operate as a standalone brand while integrating inventory, infrastructure, and security capabilities with the combined entity serving over 65,000 restaurants globally and approximately 1.9 billion seats annually.
Libro firmographics
Firmographics- Name
- Libro
- Legal name
- Libro
- Website
- https://libroreserve.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Acquired
- Headcount range
- 1–10 employees
- Short description
- Libro is a Montreal-based AI-assisted restaurant reservation and guest experience platform serving independent restaurants and chains across North America, with a strong Quebec focus. It offers multi-channel reservations, table management, automated marketing, and ticketed experiences, and was acquired by OpenTable in April 2026.
- Ownership category
- akta.pro rank
Libro industry classification
Industry- Product category
- Restaurant Reservation and Guest Experience Software
- NAICS
- Software Publishers (5132)
- akta.pro primary industry
- Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)
- akta.pro secondary industry
- Destination & Venue Reservation Systems (DMO/MICE) (THALADAI)
Keywords
Where Libro is headquartered
LocationHeadquarters
- HQ city
- Montréal
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Libro business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription/Software Licensing: Monthly or annual subscription for restaurant reservation and table management software, with tiered access to AI-driven guest experience features.
- Ticketed Experiences: Prepaid ticket sales for special events and pre-fixed menus, generating revenue from transaction processing without commission-based fees.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels3 records
Libro product offering
Product offeringCore offering
Libro provides an AI-driven restaurant reservation and guest experience platform that enables restaurants to accept bookings through their website, Google profile, Instagram account, Facebook page, and phone. The platform includes table management, waitlists, guest profile tracking, automated SMS and email marketing, guest surveys and review generation, and a commission-free ticketed experiences module for special events. It is sold primarily on a subscription basis to independent restaurants and multi-location chains across North America.
Product overview
Libro is an AI-driven restaurant reservation and guest experience platform offering a unified suite of tools that includes Online Reservations as the core product, supplemented by add-on modules for Reviews and Guest Surveys, Email Marketing, SMS Campaigns, and Ticketed Experiences. The platform helps restaurants attract guests, build loyalty, and automate reservations, waitlists, reviews, and guest communications across multiple booking channels including website, Google profile, Instagram, Facebook, and phone.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Reservations Multi-channel reservation management platform enabling restaurants to accept bookings through their website, Google profile, Instagram account, Facebook page, and phone, with table management tools to optimize seating, waitlists, and guest profiles.
- Reviews and Guest Surveys
- Email Marketing
- SMS Campaigns Two-way SMS communication tool enabling restaurants to send exclusive offers, branded promotions, surveys, and reservation reminders directly to customers' phones.
- Ticketed Experiences Prepaid ticketing system that lets restaurants sell tickets for special events and pre-fixed menus directly through their own website, providing a commission-free revenue stream.
Quantifiable outcome
- 11 million guests seated in FY2025
- +4 more outcomes
Companies that use Libro
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles2 records
Libro technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature7 records
Libro partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OpenTable (Booking Holdings)flagshipOpenTable, a subsidiary of Booking Holdings, acquired Libro in April 2026 to strengthen its Canadian presence, particularly in Quebec. Libro continues as a standalone brand while integrating inventory, infrastructure, and security capabilities. The combined entity serves over 65,000 restaurants globally with approximately 1.9 billion seats annually.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
Libro competitors and assessment
Company assessmentDirect peers
- Tock: Tock (an American Express company) is a reservation and prepaid ticketing platform used by restaurants, including for special events and pre-fixed menus — overlapping directly with Libro's Online Reservations and Ticketed Experiences modules.
- OpenTable: OpenTable is the dominant restaurant reservation marketplace globally and is now Libro's parent company. Both offer online reservations, table management, and diner-network distribution to restaurants, making OpenTable the closest direct peer despite the acquisition relationship.
- Resy: Resy (owned by American Express) is a leading restaurant reservation platform with strong US brand presence. It competes with Libro on online reservations, table management, and diner CRM, including for high-end and multi-location restaurants.
- SevenRooms: SevenRooms provides reservation, guest CRM, and marketing automation for restaurants and hospitality. It is one of Libro's closest direct competitors in CRM-driven guest experience software for multi-location operators.
Broad incumbents
- TouchBistro: TouchBistro is a restaurant POS and front-of-house platform with reservation and guest-experience add-ons. It competes with Libro at the broader restaurant-tech stack level rather than solely on reservations.
- TheFork: TheFork, part of Tripadvisor, operates a global restaurant reservation marketplace with strong European presence. It competes with Libro on diner discovery and online booking, though with a heavier marketplace/commission orientation.
- Yelp Reservations: Yelp's reservation product sits alongside its broader reviews and discovery platform. It overlaps with Libro on online booking, particularly for SMB restaurants leveraging Yelp's consumer traffic.
- Toast: Toast is a broad restaurant technology platform (POS, payments, marketing, online ordering). Its online ordering and guest-marketing features overlap with Libro's reservation and SMS/email modules, especially for US-based multi-location operators.
Regional players
- Quandoo: Quandoo operates restaurant reservation marketplaces primarily across EMEA and APAC. It is a comparable reservation platform but does not directly contest Libro's North American base.
Emerging players
- Eat App: Eat App is a restaurant reservation and guest management SaaS focused on independents and boutique operators. It is a comparable emerging competitor to Libro in the SMB reservation software category.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Libro social profiles
Digital presenceLibro financial estimates
Financial estimateRevenue estimate
Valuation estimate
Libro leadership team
Management profileNumber of profiles
Libro funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Libro M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Libro
What does Libro do?
Libro provides an AI-driven restaurant reservation and guest experience platform that enables restaurants to accept bookings through their website, Google profile, Instagram account, Facebook page, and phone. The platform includes table management, waitlists, guest profile tracking, automated SMS and email marketing, guest surveys and review generation, and a commission-free ticketed experiences module for special events. It is sold primarily on a subscription basis to independent restaurants and multi-location chains across North America.
Is Libro a public or private company?
Libro is a private company. It is classified as corporate owned and is currently acquired.
When was Libro founded?
Libro was founded in 2014. It employs 1 to 10 people.
Where is Libro based?
Libro is headquartered in Montréal, Canada, in the North America region.
How does Libro make money?
Two revenue lines are on record. Subscription/Software Licensing is the primary driver. The others are ticketed Experiences.
Who are Libro's main competitors?
Direct peers on record are Tock, OpenTable, Resy and SevenRooms. Broad incumbents are TouchBistro, TheFork, Yelp Reservations and Toast. Quandoo is listed as a regional player. Eat App is listed as an emerging player.
Does Libro have an API?
No public API is recorded for Libro.
What industry is Libro in?
Libro's product category is Restaurant Reservation and Guest Experience Software. Its primary akta.pro industry code is BPAMAIAK, Restaurant Reservations & Dining Booking Platforms, with a secondary code of THALADAI, Destination & Venue Reservation Systems (DMO/MICE). Its NAICS code is 5132.