TDn2K
- Company typePrivate
- Founded1994
- HeadquartersDallas, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
TDn2K firmographics
Firmographics- Name
- TDn2K
- Legal name
- Black Box Intelligence
- Website
- https://tdn2k.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where TDn2K is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
TDn2K business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: Subscription-based SaaS platform providing restaurant performance intelligence, guest experience management, financial benchmarking, and workforce analytics. Pricing is enterprise/quote-based targeting restaurant chains and franchise operators.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise quote-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
TDn2K product offering
Product offeringCore offering
TDn2K provides an AI-powered restaurant performance platform that unifies guest sentiment, workforce, and financial data into a single integrated view. Its offerings — Performance Intelligence, Guest Intelligence, Workforce Intelligence, Financial Intelligence, and the Restaurant Performance Network — are built on more than 30 years of proprietary restaurant industry benchmarking data and delivered as subscription software to restaurant operators, brands, and franchisees.
Product overview
Black Box Intelligence (BBI) offers a unified Restaurant Experience and Performance Management platform built on its Restaurant Performance Network. The platform consists of four core integrated products: Performance Intelligence (AI-powered platform connecting guest, workforce, and financial signals), Guest Intelligence (complete guest experience management with surveys, reputation management, and AI analytics), Financial Intelligence (sales and traffic benchmarks), and Workforce Intelligence (pay, benefits, and turnover benchmarks). Supporting products include Restaurant AI (restaurant-dedicated artificial intelligence), Supplier/Investor Intelligence, and Market Intelligence. The platform serves restaurant operators, marketers, finance teams, and HR teams with role-specific use cases and integrates with POS, CRM, loyalty, order/pay, and review platforms.
Differentiator
Problem solved
Functional benefit
Brands
- Restaurant Performance Network: Trusted data network providing guest experience, workforce, and financial benchmarks for the restaurant industry
- Performance Intelligence
- Guest Intelligence
- Financial Intelligence
- Workforce Intelligence
Products and services
- Performance Intelligence Restaurant performance benchmarking and analytics product that delivers an integrated view of brand and unit performance for restaurant operators.
- Guest Intelligence Guest experience and sentiment intelligence product that aggregates and analyzes guest feedback for restaurant brands.
- Financial Intelligence Financial performance benchmarking product for restaurant operators, providing visibility into sales, cost, and profitability metrics versus peers.
- Workforce Intelligence Workforce analytics product that helps restaurant operators track employee performance, turnover, and labor metrics.
- Restaurant Performance Network Benchmarking network that connects participating restaurant brands to share performance data and gain peer-based insights into sales, guest, workforce, and financial trends.
Quantifiable outcome
- Urbane Cafe achieved 2,568 labor hours saved annually through AI-powered guest response transformation
- +2 more outcomes
Companies that use TDn2K
Customer profileNamed customers22 records
Segments6 records
Ideal customer profiles2 records
TDn2K technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature4 records
TDn2K partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
TDn2K competitors and assessment
Company assessmentBroad incumbents
- Toast: Toast is a full-stack restaurant operating system (POS, payroll, marketing, analytics) that competes for the same enterprise restaurant budgets and increasingly bundles guest and performance analytics competitive with TDn2K.
- Restaurant365: Restaurant365 is a cloud-based back-office suite (accounting, inventory, scheduling) used by enterprise chains, increasingly embedding performance reporting that overlaps with TDn2K's Financial and Workforce Intelligence modules.
- Crunchtime: Crunchtime provides restaurant operations, inventory, and labor management with embedded reporting for multi-unit operators, competing for the operations-and-finance buyer that TDn2K targets.
- Olo: Olo is a leading restaurant ordering and guest data platform serving enterprise chains; its guest data capabilities overlap with parts of TDn2K's Guest Intelligence suite.
- SpotOn: SpotOn offers restaurant POS, payments, marketing, and loyalty software that competes for enterprise restaurant wallet share with bundled analytics features.
Direct peers
- Thanx: Thanx is a guest data and loyalty platform for restaurants that turns transaction data into marketing actions, paralleling TDn2K's ability to connect guest signals to financial outcomes.
- Yumpingo: Yumpingo is a guest experience intelligence platform for restaurants that captures real-time guest feedback and turns it into operational actions — directly comparable to TDn2K's Guest Intelligence and Smart Surveys offerings.
- Popmenu: Popmenu provides restaurants with guest experience, marketing automation, and online reputation tools — overlapping with TDn2K's Guest Intelligence, Reputation Management, and guest sentiment modules.
Emerging players
- Brizo FoodMetrics: Brizo provides foodservice market intelligence and data analytics for the restaurant industry, comparable to TDn2K's Market Intelligence and Investor Intelligence products.
- Bloom Intelligence: Bloom Intelligence provides WiFi marketing, reputation management, and guest insights for restaurants, an adjacent emerging player to TDn2K's Guest Intelligence and Unified Inbox offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
TDn2K social profiles
Digital presenceTDn2K financial estimates
Financial estimateRevenue estimate
Valuation estimate
TDn2K leadership team
Management profileNumber of profiles
Profiles2 records
TDn2K funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TDn2K M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TDn2K
What does TDn2K do?
TDn2K provides an AI-powered restaurant performance platform that unifies guest sentiment, workforce, and financial data into a single integrated view. Its offerings — Performance Intelligence, Guest Intelligence, Workforce Intelligence, Financial Intelligence, and the Restaurant Performance Network — are built on more than 30 years of proprietary restaurant industry benchmarking data and delivered as subscription software to restaurant operators, brands, and franchisees.
Is TDn2K a public or private company?
TDn2K is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was TDn2K founded?
TDn2K was founded in 1994. It employs 11 to 50 people.
Where is TDn2K based?
TDn2K is headquartered in Dallas, United States, in the North America region.
How does TDn2K make money?
One revenue line is on record: saaS Platform Subscription.
Who are TDn2K's main competitors?
Broad incumbents on record are Toast, Restaurant365, Crunchtime, Olo and SpotOn. Direct peers are Thanx, Yumpingo and Popmenu. Emerging players are Brizo FoodMetrics and Bloom Intelligence.
Does TDn2K have an API?
No public API is recorded for TDn2K.