TeamLogic IT

What TeamLogic IT does

TeamLogic IT is a US managed IT services franchise network headquartered in Newtown, Pennsylvania, providing outsourced IT, cybersecurity, cloud, and business continuity services to small and medium-sized businesses. Its core product set spans Managed IT Services, Co-Managed IT, Cybersecurity (including a 24/7 SOC-as-a-service), Cloud Services built on Microsoft Azure and Microsoft 365, Business Continuity/Disaster Recovery, Network Management, IT Compliance, Productivity & Collaboration, and a newer Managed AI Services line. The platform-plus-modules architecture is delivered onsite, remote, or in the cloud, and is sold through a nationwide franchise system of 350+ locations supported by 1,700+ engineers managing 140,000+ devices.

The company operates a hybrid go-to-market combining a traditional franchise model (independent franchisees paying fees and royalties to franchisor TeamLogic LLC) with newly established company-owned locations. In May 2026, TeamLogic LLC acquired its largest franchisee, IT Assist, and announced 30 company-owned locations across Florida, Illinois, New Jersey, North Carolina, and Pennsylvania, intended to function as centers of excellence and innovation hubs for the broader network. Revenue is generated through recurring managed service subscriptions, project-based IT consulting, and franchise royalties/fees, with quote-based annual contracts typical for SMB engagements. Customer concentration is low, spread across at least ten verticals including healthcare, life sciences, financial services, legal, manufacturing, government, education, construction, non-profit, and accounting. Reported operational metrics include 98%+ CSAT, 94% client retention, 99% SLA adherence, 73% first-call resolution, and 96% of calls answered within five minutes at the Newtown franchise.

Name

TeamLogic IT

Legal name

TeamLogic IT Assist, Inc.

Website

https://teamlogicitnewtownpa.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

TeamLogic IT is a US managed IT services franchise network providing outsourced IT, cybersecurity, cloud, and business continuity services to small and medium-sized businesses across 350+ locations.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud services
• Business continuity
• IT consulting

Headquarters

HQ city

Newtown

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services revenue from providing fully-managed IT support, co-managed services, cybersecurity, cloud services, network management, and business continuity to SMBs. Services are delivered through a network of franchise locations.
2. IT Consulting & Professional Services: One-time and project-based consulting services including IT assessments, cybersecurity consulting, cloud infrastructure planning, and AI management for small and medium-sized businesses
3. Franchise Model: Revenue generated from franchise fees and royalties from independent franchise operators under the TeamLogic IT brand, with recent shift toward company-owned operations

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

TeamLogic IT is a managed IT services franchise network delivering fully managed and co-managed IT support, cybersecurity with SOC-as-a-service, cloud services built on Microsoft Azure and Microsoft 365, business continuity, network management, IT compliance, and managed AI services to small and medium-sized businesses across multiple verticals. The Newtown, PA location (TeamLogic IT Assist, Inc.) is the largest franchisee in the system, now wholly owned by TeamLogic LLC, operating alongside 350+ franchise locations nationwide.

Product overview

TeamLogic IT operates as a managed IT services and cybersecurity solutions company offering a full spectrum of IT services through a platform-plus-modules architecture. The core offerings include Managed IT Services, Co-Managed IT Services, Cybersecurity Services, Cloud Services, Business Continuity, Network Management, IT Consulting & Support, Productivity & Collaboration, IT Compliance, and Managed AI Services. These services can be delivered onsite, remote, in the cloud, fully outsourced, or co-managed, providing flexible deployment options for small and medium-sized businesses across industries including healthcare, life sciences, education, manufacturing, financial services, legal, government, construction, accounting, and non-profit sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Full-service outsourced IT management including cutting-edge technologies, proactive maintenance, and 24/7 monitoring for small and medium-sized businesses.
• Co-Managed IT Services Services that boost the effectiveness of internal IT departments by providing supplemental knowledge and expertise.
• Cybersecurity Services Managed security services addressing complexity and liability challenges of modern cybersecurity, including SOC-as-a-service capabilities for 24/7 monitoring and protection.
• Cloud Services Cloud solutions leveraging Microsoft Azure and Microsoft 365 platforms to enable secure work from anywhere for SMBs.
• Business Continuity Disaster-proof data management with cloud-based, device-based, or hybrid storage solutions, monitored and tested for complete security.
• Network Management Network infrastructure management providing a foundation for optimal performance across the client environment.
• IT Consulting & Support Professional consulting services on productivity, security, and compliance for various industries including financial, insurance, and healthcare sectors.
• Productivity & Collaboration Modern workplace solutions enabling productivity and collaboration for businesses.
• IT Compliance Compliance services helping businesses stay ahead of regulatory requirements and industry standards.
• Managed AI Services AI management and services meeting clients wherever they are on their AI adoption journey, supporting small and medium-sized businesses with AI strategy and implementation.

Quantifiable outcome

• 98%+ CSAT score achieved at franchise locations
• +5 more outcomes

Named customers6 records

Segments11 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• IT Assist Franchisee NetworkcoreChannel Partner/ Reseller/ Distributor · 1 May 2026IT Assist was the largest franchisee in the TeamLogic IT system, founded in 2011 and headquartered in Newtown, Pennsylvania. Acquired by TeamLogic LLC in 2026, this represents a strategic shift from franchise-only to include company-owned operations.
• D.A. Davidson & Co.minorImplementation/ SI/ Consulting Partner · 1 May 2026Investment bank served as exclusive financial advisor to IT Assist in its sale to TeamLogic LLC, the franchisor. Transaction was led by CEO Pratik Roychoudhury.
• MicrosoftcoreTechnology or Integration · 1 January 2026TeamLogic IT leverages Microsoft's Azure and Microsoft 365 platforms as core technology infrastructure for delivering cloud services to SMB customers. The company is recognized as having Azure and 365 integration capabilities as part of its cloud service offerings.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Others

• Pax8: Pax8 is a cloud distribution platform that aggregates and delivers cloud services to MSPs and their SMB customers, an enabling partner/ecosystem participant rather than a direct competitor but adjacent to TeamLogic's cloud practice.

Direct peers

• NerdsToGo: NerdsToGo is a franchise model delivering on-site and remote IT support and managed services to small businesses, closely mirroring TeamLogic's franchise-plus-localized-service approach.
• CMIT Solutions: CMIT Solutions is the most direct franchise-based managed IT services competitor to TeamLogic IT, operating a similarly structured franchise network that delivers managed IT, cybersecurity, and compliance services to SMBs across the US.
• Dataprise: Dataprise is a national managed IT services provider targeting mid-market and enterprise customers with managed IT, cybersecurity, and cloud offerings, directly competing for IT outsourcing budgets in TeamLogic's verticals.
• Ntiva: Ntiva provides managed IT, cloud, and cybersecurity services to small and mid-sized businesses across multiple US regions, with a comparable SMB-focused managed services go-to-market.

Emerging players

• CharTec: CharTec operates an MSP-focused platform providing hardware-as-a-service and BDR solutions to SMB managed services providers, an emerging adjacent player with overlap in the SMB MSP support ecosystem.

Broad incumbents

• Kaseya: Kaseya is a large, established platform provider of MSP software and managed security serving the same SMB and mid-market IT services ecosystem; while a vendor/partner to many MSPs, it competes for the same end-customer relationships.
• CompuCom: CompuCom is a larger, established managed IT and digital workplace services provider serving enterprise and mid-market, with overlapping managed services capabilities and Microsoft-centric approach comparable to TeamLogic's.
• ConnectWise: ConnectWise provides business management, RMM, and cybersecurity platforms purpose-built for MSPs servicing SMBs—an overlapping buyer base and overlapping end-market with TeamLogic IT.
• Secureworks: Secureworks delivers managed security services and SOC-as-a-service to SMB and mid-market clients, directly comparable to TeamLogic's cybersecurity/SOC offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TeamLogicIT
• YouTubeyoutube.com/channel/UCjiYZ_Ac9oWD5Z1FJWvbWHg
• Facebookfacebook.com/TeamlogicITNewtownPa
• LinkedInlinkedin.com/company/teamlogic-it-newtown-pa

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TeamLogic IT