Medical Transportation Brokerage of Arizona

What Medical Transportation Brokerage of Arizona does

Medical Transportation Brokerage of Arizona (MTBA) is a Phoenix-based non-emergency medical transportation (NEMT) brokerage. The company coordinates medical rides for Arizona Medicaid and Medicare beneficiaries, connecting patients with a network of more than 2,500 contracted drivers and facilitating over one million trips annually. Services span wheelchair-accessible vans, stretcher vans, and large passenger vans and buses used to transport members to and from medical appointments. MTBA functions strictly as a broker: it does not own vehicles and uses phone-based scheduling rather than a consumer-facing digital application.

MTBA's revenue model is built on contracts with Arizona managed care organizations and government agencies. Disclosed partners include Centene Arizona's three plans (Complete Care, Care1st, AllWell), Health Choice Arizona across both Medicaid and Medicare, UnitedHealthcare Community Plan, Mercy Care Plan, Arizona Complete Health, Wellcare by Allwell, and the Arizona Department of Child Safety. Each contract represents a captive member population routed through MTBA's dispatch and provider network, with the company earning a margin on each trip coordinated.

The company is privately held and reports no external funding rounds, acquisitions, or leadership transitions. Headcount data is inconsistent across sources: third-party firmographics indicate approximately 14 employees, while MTBA's own statistics page cites more than 500 employees, suggesting the figure captures field-based drivers, dispatchers, and contracted operations staff in addition to corporate personnel. Technology footprint is limited to phone-based intake and dispatch, with no mobile app, no disclosed AI or automation layer, and no published patents.

Name

Medical Transportation Brokerage of Arizona

Legal name

Medical Transportation Brokerage of Arizona

Website

https://azmtba.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Medical Transportation Brokerage of Arizona is a Phoenix-based NEMT broker that coordinates non-emergency medical rides for Arizona Medicaid and Medicare beneficiaries through a 2,500+ driver network, completing over one million trips annually under contracts with major state managed care plans.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation Services

NAICS

Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (624120)

SIC

Transportation Services (4700), Services-Health Services (8000)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)

akta.pro secondary industries

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)

Keywords

• Non-emergency medical transportation
• Medical transportation brokerage
• NEMT services
• Medicaid transportation benefit
• Wheelchair van services

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Non-Emergency Medical Transportation Services: MTBA provides non-emergency medical transportation services through contracts with managed care organizations (Medicaid and Medicare plans). The company brokers transportation services to patients, coordinating with a large network of vehicle operators and drivers. Revenue is generated through contractual arrangements with healthcare insurance providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

MTBA operates as a non-emergency medical transportation (NEMT) brokerage that manages the largest network of NEMT vehicles and drivers in Arizona. It coordinates wheelchair van, stretcher van, large van, and bus transport services for Medicaid and Medicare beneficiaries via contracts with managed care organizations, delivering over one million medical transports per year. Services are scheduled through dedicated phone lines per health plan and dispatched across a network of 2,500+ drivers.

Product overview

Medical Transportation Brokerage of Arizona (MTBA) operates as a non-emergency medical transportation (NET) brokerage platform that manages the largest network of NET vehicles and drivers in Arizona. The company offers a portfolio of transportation services including Wheelchair Van Services (with bariatric capabilities up to 500lbs), Stretcher Van Services (up to 600lbs), and Large Group Transportation (vans up to 15 passengers, buses up to 31 passengers). Through contracts with managed care organizations, MTBA provides over one million medical transports per year, serving as a centralized brokerage connecting patients with appropriate transportation providers based on their mobility needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Wheelchair Van Services Non-emergency medical transportation via wheelchair-accessible combo minivans, including bariatric wheelchair vans capable of carrying passengers up to 500 lbs, for Medicaid and Medicare beneficiaries with mobility limitations.
• Stretcher Van Services Non-emergency medical transportation via stretcher vans capable of carrying patients up to 600 lbs for lying-down transport needs, used by patients who cannot sit upright during transport.
• Large Group Transportation Services Group transportation via large vans (up to 15 passengers) and buses (up to 31 passengers) for medical appointments and group healthcare-related events.
• Non-Emergency Medical Transportation Brokerage Services Managed non-emergency medical transportation brokerage managing the largest network of NEMT vehicles and drivers in Arizona, providing over one million medical transports per year through contracts with managed care organizations (Medicaid and Medicare plans).

Quantifiable outcome

• Over 1 million medical transports per year
• +2 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• United Healthcare Community PlancoreChannel Partner/ Reseller/ DistributorPartnership for providing non-emergency medical transportation services to United Healthcare Community Plan members in Arizona. MTBA coordinates transportation for Medicaid beneficiaries requiring medical appointments.
• Care 1stcoreChannel Partner/ Reseller/ DistributorPartnership for providing non-emergency medical transportation services to Care 1st health plan members in Arizona.
• Mercy Care PlancoreChannel Partner/ Reseller/ DistributorPartnership for providing non-emergency medical transportation services to Mercy Care Plan members in Arizona.
• Health Choice ArizonacoreChannel Partner/ Reseller/ DistributorPartnership for providing non-emergency medical transportation services to Health Choice Arizona Medicaid and Medicare members.
• Arizona Complete Health - Complete Care PlancoreChannel Partner/ Reseller/ DistributorPartnership for providing non-emergency medical transportation services to Arizona Complete Health Complete Care Plan members.
• Wellcare by AllwellcoreChannel Partner/ Reseller/ DistributorPartnership for providing non-emergency medical transportation services to Wellcare by Allwell Medicare and Medicaid members in Arizona.
• Department of Child Safety - State of ArizonaminorChannel Partner/ Reseller/ DistributorPartnership for providing transportation services related to child safety programs and services in Arizona.

Scale indicators4 records

Recent moves5 records

Broad incumbents

• Modivcare: Modivcare is a public, national NEMT, personal care, and monitoring company with significant Medicaid contracts across many states. It is the largest scaled NEMT incumbent and competes with MTBA for MCO contracts, though at national rather than state level.
• American Medical Response (AMR): AMR is one of the largest U.S. medical transport providers, offering both emergency and non-emergency ambulance services. It overlaps with MTBA on the non-emergency side and serves similar healthcare plan and hospital customers, though at national scale.

Emerging players

• Roundtrip: Roundtrip is a healthcare-focused ride booking platform that connects patients, health systems, and MCOs to transportation providers. It is a digital-NEMT peer competing for MCO and hospital partnerships, often against regional brokers like MTBA.
• SafeRide Health: SafeRide Health is a tech-enabled NEMT focused on Medicaid and Medicare populations, partnering with health plans and providers. It is a technology-forward broker operating in overlapping geographies with MTBA for MCO contracts.
• Carepool: Carepool is a regional NEMT and medical ride provider with operations in multiple states including Arizona-adjacent markets. It offers on-demand and scheduled medical transport similar to MTBA, often partnering with Medicaid plans.
• Uber Health: Uber Health is Uber's healthcare arm offering on-demand NEMT-style rides booked through health plan dashboards. It is increasingly used by Medicaid MCOs for low-acuity trips and competes with MTBA at the technology-enabled end of the spectrum.
• Lyft Healthcare: Lyft Healthcare provides rideshare-based medical transportation integrated with health plan platforms. It competes with MTBA for ambulatory, low-acuity NEMT trips and represents the technology-enabled pricing pressure on traditional NEMT brokerages.

Direct peers

• Veyo: Veyo is a technology-enabled NEMT broker that operates in multiple states including Arizona, using a driver-independent-contractor model. It directly competes with MTBA for Arizona Medicaid NEMT contracts with a more tech-forward approach.
• MTM (Medical Transportation Management): MTM is a national NEMT broker and healthcare transportation manager operating across multiple states. MTBA's careers page links to mtm-inc.net, and MTM serves the same Medicaid/Medicare MCO customer base with a brokerage model, making it the most directly comparable peer.

Regional players

• MedStar (Mobile Health) / Arizona non-emergency transport providers: Regional Arizona-based NEMT and wheelchair transport providers (e.g., locally branded Dial-a-Ride, city paratransit contractors, and smaller Phoenix-area medical transport companies) compete directly with MTBA at the local provider level within its network and could also be viable acquirers or sub-contractors.

Market position

Strengths5 records

Weaknesses6 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/medical-transportation-brokerage-of-arizona

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medical Transportation Brokerage of Arizona