What Berkeley Place Surgery does

Berkeley Place Surgery is an NHS GP practice located at The Wilson Health Centre on Prestbury Road in Cheltenham, Gloucestershire. It delivers primary care services to NHS-registered patients within a defined catchment area, with a product set spanning GP appointments, prescriptions management, vaccinations (NHS and travel), chronic disease management, antenatal and baby clinics, cervical screening, minor surgery, and a wellbeing support hub. Digital service delivery is layered on top of standard NHS infrastructure, including the NHS App for appointment booking and repeat prescriptions, SystmOnline for record access, and Accurx for online consultations and routine queries. The practice also operates an AI note-taking trial in appointments introduced in October 2025.

The business operates as an independent contractor to the NHS. Core revenue is delivered through NHS England and Gloucestershire ICB commissioning on a per-capita basis, supplemented by a marginal non-NHS income stream from private services such as travel vaccinations (with publicly disclosed unit prices ranging from £35 for paediatric Hepatitis B to £175 for HPV), medical reports for insurance, and statutory certificates. The practice is a member of the Central Cheltenham Primary Care Network alongside four other Cheltenham surgeries, which collectively provides Enhanced Access appointments in evenings and on Saturday mornings, plus shared specialist resources including MSK first contact practitioners, social prescribers, pharmacists, and care coordinators.

The practice carries CQC registration (reference 1-13348181895) and has accumulated several accreditations and awards, including Safe Surgery status from Doctors of the World (2023), Armed Forces veteran friendly accreditation from the RCGP (2024), PCN of the Year at the national GP Practice Awards (2024), Gold Level Green Impact for Health (2024), and Primary Care Pharmacy Association Team of the Year Highly Commended (2023). The management team comprises Practice Manager Fiona Scott and Assistant Practice Managers Jess Herbert and Holly Overton, with Dr Olesya Atkinson serving as veteran clinical lead.

Name

Berkeley Place Surgery

Legal name

Berkeley Place Surgery

Website

https://berkeleyplacesurgery.nhs.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Berkeley Place Surgery is an NHS GP practice in Cheltenham, Gloucestershire, delivering primary care, chronic disease management, vaccinations, and minor surgery to NHS-registered patients through The Wilson Health Centre, as part of the Central Cheltenham Primary Care Network.

Ownership category

akta.pro rank

Headquarters

HQ city

Cheltenham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. NHS Core Services: Core NHS-funded GP services provided free at point of use, funded through NHS England and Gloucestershire ICB commissioning.
2. Non-NHS Services: Private services not covered by NHS contract including medical reports for insurance companies, passport applications (not completed), travel vaccination fees, and various certificates and letters. Fees reviewed periodically against local and national benchmarks.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Berkeley Place Surgery is an NHS GP surgery delivering comprehensive primary care to registered patients in Cheltenham. Core services include GP consultations, repeat prescriptions, vaccinations (NHS and travel), chronic disease management, antenatal and baby clinics, cervical screening, and minor surgery. The practice operates from The Wilson Health Centre and participates in the Central Cheltenham Primary Care Network to provide enhanced evening and weekend access.

Product overview

Berkeley Place Surgery is an NHS GP surgery providing comprehensive primary care services through a single unified practice model. The core offering consists of GP appointments, prescriptions management, and vaccinations, supplemented by specialist clinics including antenatal care, baby clinics, cervical screening, chronic disease management, minor surgery, and travel health services. Digital services include NHS App integration for appointment booking and prescription ordering, SystmOnline for health record access, and Accurx for online consultations. The practice also participates in the Central Cheltenham Primary Care Network to provide enhanced access appointments outside regular hours. Additional services include wellbeing support, online patient forms, and new patient registration, all coordinated through the Wilson Health Centre location.

Differentiator

Problem solved

Functional benefit

Products and services

• GP Appointments

Quantifiable outcome

• PCN of the Year at national GP Practice Awards
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature2 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Central Cheltenham Primary Care Network (PCN)coreStrategic or Co-development PartnerBerkeley Place Surgery is part of Central Cheltenham PCN alongside Overton Park Surgery, Royal Crescent Surgery, Underwood Surgery, and Yorkleigh Surgery. The PCN enables shared services including social prescribers, musculoskeletal first contact practitioners, care coordinators, pharmacists, and Enhanced Access appointments extending into evenings and weekends.
• Doctors of the World (Safe Surgery)coreStrategic or Co-development PartnerBerkeley Place Surgery is registered with Doctors of the World as a Safe Surgery, demonstrating commitment to providing a welcoming environment and tackling health inequalities. Staff have been trained that lack of ID, proof of address, immigration status, or language should never be a barrier to patient registration.
• Royal College of General Practitioners (RCGP)coreStrategic or Co-development PartnerBerkeley Place Surgery achieved Armed Forces veteran friendly accredited GP practice status through RCGP's accreditation scheme. The practice has a dedicated veteran clinical lead Dr Olesya Atkinson and maintains veteran patient records to improve care continuity.
• Silicon PracticecoreTechnology or IntegrationThe practice website is run by Silicon Practice, a website provider for GP surgeries. Silicon Practice serves as a data processor for the website and online services, operating under data processing agreements with the practice.
• NHS DigitalcoreTechnology or IntegrationIntegration with NHS digital services including NHS App for appointments and prescriptions, SystmOnline for patient access, and NHS 111 for out-of-hours medical help.
• AccurxcoreTechnology or IntegrationOnline consultation and communication platform used for patient-initiated requests, test results, repeat prescriptions, and contacting the surgery about routine medical matters and admin queries.
• TPP (SystmOnline)coreTechnology or IntegrationSystmOnline patient-facing service for booking appointments, ordering repeat prescriptions, viewing test results, and accessing health records. Requires in-person registration with photo ID at the surgery.
• Central Cheltenham Social Prescribing TeamcoreStrategic or Co-development PartnerSocial prescribing link workers support Berkeley Place Surgery patients directly, covering specialist areas and offering 1-to-1 support as well as leading support groups.
• Essential Space (Transgender Support Group)minorStrategic or Co-development PartnerAs part of Cheltenham Central Primary Care Network, the practice offers a transgender support group run by Essential Space. This fortnightly meeting provides inclusive and non-judgemental space led by therapists and mentors with specific training.
• Gloucestershire Hospitals NHS Foundation TrustcoreStrategic or Co-development PartnerReferrals for hospital services, maternity services, and specialist care. The practice works with Gloucestershire Royal Hospital and other NHS trusts for secondary care.
• Gloucestershire Health and Care NHS Foundation TrustcoreStrategic or Co-development PartnerCommunity health services including district nursing, health visiting, community nursing, and specialist services. Contact via 0300 421 6070.
• Gloucestershire ICB (Integrated Care Board)coreStrategic or Co-development PartnerNHS Gloucestershire Integrated Care Board commissions primary care services. The practice works within the ICB framework for NHS services and referrals.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Doctor Care Anywhere: Digital healthcare provider offering virtual GP consultations to NHS and private patients. Represents the remote-care delivery model that challenges catchment-area-based practices like Berkeley Place Surgery.
• Push Doctor: UK digital GP service offering online NHS and private consultations. Competes indirectly with traditional GP practices by offering convenient remote access to NHS-funded appointments.
• eMed (formerly Babylon Health): Digital-first NHS GP service provider (NHS GP at Hand) offering app-based registration across England regardless of geography. Competes with traditional catchment-area practices like Berkeley Place for registered NHS patients, particularly tech-savvy urban populations.
• LIVI: Digital GP platform partnered with NHS practices to offer video consultations and remote access. Represents the digital-first delivery model competing with traditional in-person GP surgeries for NHS patient registrations.

Direct peers

• Yorkleigh Surgery: Fifth member of the Central Cheltenham PCN alongside Berkeley Place; comparable NHS GP contractor model serving Cheltenham with shared PCN resources and extended hours access.
• Overton Park Surgery: One of the five Central Cheltenham PCN member surgeries alongside Berkeley Place. Provides NHS GP primary care to Cheltenham residents with shared Enhanced Access arrangements and PCN-wide specialist clinics.
• Royal Crescent Surgery: Fellow member of Central Cheltenham PCN alongside Berkeley Place Surgery, offering the same NHS GP primary care services to registered patients in Cheltenham. Directly comparable NHS contractor model, PCN integration, and award-winning PCN of the Year 2024 status.
• Underwood Surgery: PCN partner surgery within Central Cheltenham PCN sharing the same NHS primary care delivery model, governance, and Enhanced Access schedule as Berkeley Place Surgery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/berkeleyplacegp
• Facebookfacebook.com/Berkeleyplacesurgery
• LinkedInlinkedin.com/company/berkeley-place-surgery

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Berkeley Place Surgery