Silicon Practice
Silicon Practice is a UK-based digital health vendor providing online consultation, triage, and NHS-compliant website platforms to 1,000+ GP practices, ICBs, and NHS trusts. Its FootFall and Foundation products integrate bidirectionally with EMIS Web and SystmOne EHRs.
- Company typePrivate
- Founded2004
- HeadquartersSwindon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Silicon Practice does
Silicon Practice is a UK-based digital health vendor, trading as Schappit Ltd, that builds cloud-based patient engagement and digital front door software for NHS primary and secondary care organisations. Its core products are FootFall, an online consultation and triage dashboard that writes SNOMED-CT coded episodes directly into EMIS Web and TPP SystmOne patient records via the FootFall Connect desktop toolbar, and Foundation, an NHS Design System-compliant practice website platform with WCAG 2.2 AA accessibility. The platform integrates with NHS Login and the NHS App, supports two-way SMS and email communication, app-free video consultation via OpenTok, and as of October 2025 includes a Patient Digital Assistant chatbot and NHS Pharmacy First Referral Flow. The portfolio was expanded through three acquisitions: Schappit Ltd / Piota in February 2023 (secondary care healthcare apps), Wysdom CloudPlus Technology in August 2025 (dental market entry), and ImproveWell in October 2025 (NHS staff engagement and quality improvement).
Silicon Practice firmographics
Firmographics- Name
- Silicon Practice
- Legal name
- Schappit Ltd
- Website
- https://siliconpractice.co.uk
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Silicon Practice is a UK-based digital health vendor providing online consultation, triage, and NHS-compliant website platforms to 1,000+ GP practices, ICBs, and NHS trusts. Its FootFall and Foundation products integrate bidirectionally with EMIS Web and SystmOne EHRs.
- Ownership category
- akta.pro rank
Silicon Practice industry classification
Industry- Product category
- NHS Digital Patient Engagement Software
- NAICS
- Offices of Physicians (62111)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
- akta.pro secondary industries
- Patient Portals & Self-Service Access (HLACAEAA), Patient Intake, Registration & Digital Forms (HLACADAD)
Keywords
Where Silicon Practice is headquartered
LocationHeadquarters
- HQ city
- Swindon
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Silicon Practice business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- NHS GP Practice Software Subscriptions: Annual subscription fees from NHS GP practices using FootFall, Foundation, and FootFall Elements platforms. Sold via NHS Digital First OCVC Framework (DFOCVC) as approved supplier. Pricing is quote-based, tailored to practice size and modules selected.
- Healthcare App Licensing: Revenue from healthcare apps sold to NHS secondary care organisations (trusts, hospital departments) including cancer support apps, patient engagement apps, and staff engagement tools. Apps are container-style apps with dedicated content areas for specific services.
- ImproveWell Workforce Engagement Platform: Acquired October 2025. Staff engagement and quality improvement platform generating subscription revenue from NHS organisations using the platform for idea sharing, experience tracking and improvement initiatives.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based annual subscription — no public pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
Silicon Practice product offering
Product offeringCore offering
Silicon Practice sells subscription-based digital patient engagement and clinical workflow software to UK NHS organisations. Its core products are FootFall (an online consultation, video consultation and digital triage dashboard with bidirectional SNOMED-CT-coded integration into EMIS Web and TPP SystmOne) and Foundation (NHS Design System-compliant practice websites), supplemented by FootFall Elements (advanced forms and analytics modules), Healthcare Apps (secondary care patient engagement apps), ImproveWell (staff engagement platform), and Wysdom CloudPlus (dental solutions). The platform automates patient triage, PDS verification, online consultations and batch messaging for over 1,000 GP practices and 7 million NHS patients.
Product overview
Silicon Practice operates as a multi-product platform company providing digital solutions for NHS primary and secondary care. The core portfolio includes FootFall (patient access platform with online consultation and triage), Foundation (NHS-themed practice websites), and Healthcare Apps (secondary care mobile applications). Additional offerings include FootFall Elements (advanced add-on modules), Patient Digital Assistant (AI chatbot), Referral Flow (Pharmacy First integration), and FootFall Connect (clinical system integration toolbar). The October 2025 acquisitions of ImproveWell (staff engagement) and August 2025 acquisition of Wysdom CloudPlus (dental solutions) expanded the portfolio into workforce engagement and dental market segments. The platform serves over 1,000 GP practices across the UK.
Differentiator
Problem solved
Functional benefit
Brands
- FootFall: Patient flow management platform providing online consultation, video consultation, digital triage, and patient access solutions for NHS GP practices.
- Foundation
- FootFall Elements
- Healthcare Apps
Products and services
- FootFall FootFall is Silicon Practice's NHS online consultation, video consultation and digital triage platform for GP practices. It provides an advanced dashboard that processes online patient requests, automates PDS verification, tracks real-time clinician capacity and hosts app-free encrypted video consultations. It integrates bidirectionally with EMIS Web and TPP SystmOne EHRs via the FootFall Connect desktop toolbar, writes SNOMED-CT-coded clinical episodes directly to patient records, and includes 21 pre-coded SNOMED health review forms plus over 50 customisable form types. It is sold to NHS GP practices, Primary Care Networks and Integrated Care Boards as an annual subscription.
- Foundation Foundation is Silicon Practice's NHS-themed practice website platform built for NHS England compliance. It features drag-and-drop editing, mobile-first design, WCAG 2.2 Level AA accessibility, specialised NHS information blocks and seamless integration with the FootFall dashboard and NHS self-help information. It targets NHS GP practices seeking NHS Design System and Content Style Guide-aligned websites with a 98% NHS benchmark rating from day one.
- FootFall Elements FootFall Elements is the advanced module suite for FootFall, providing 50+ pre-built patient forms (with SNOMED coding), video consultations, clinical system integration via FootFall Connect, and advanced dashboard analytics for patient verification and workflow management. It is sold as an add-on tier to FootFall GP practice customers.
- Healthcare Apps (formerly Piota) Healthcare Apps is Silicon Practice's mobile healthcare app business for NHS secondary care, trust and community health services. It includes container apps for patient engagement, condition-specific apps (such as cancer support and CYP safeguarding apps) and staff engagement tools, supporting multi-department deployment within a single NHS trust. Customers include Royal Surrey NHS Foundation Trust, Shrewsbury and Telford Hospitals NHS Trust and NHS Ayrshire and Arran (over 9,000 staff).
- ImproveWell ImproveWell is an award-winning staff engagement and quality improvement platform acquired by Silicon Practice in October 2025. It enables NHS staff to share ideas, track experiences and drive improvement initiatives, and is sold on subscription to NHS organisations looking to complement their patient-facing digital tools with workforce engagement.
- Wysdom CloudPlus Wysdom CloudPlus is Silicon Practice's acquired dental market technology, providing integrated digital solutions for dental practices covering patient engagement, workflow streamlining and dental services management. It expands the company's footprint from NHS primary and secondary care into UK dental practices.
Quantifiable outcome
- 30% reduction in inbound phone call volumes per practice
- +7 more outcomes
Companies that use Silicon Practice
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles3 records
Silicon Practice technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability2 records
Feature8 records
Silicon Practice partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core, strategic expansion and supporting.
- ImproveWellcoreSilicon Practice acquired ImproveWell in October 2025 to strengthen its digital health and workforce engagement solutions. The combination merges Silicon Practice's patient-facing digital access expertise with ImproveWell's staff engagement and quality improvement platform, enabling NHS organisations to benefit from integrated solutions covering both patient care and workforce optimisation.
- Wysdom CloudPlus Technologystrategic expansionSilicon Practice acquired Wysdom CloudPlus Technology in August 2025 to expand into the dental market. This acquisition broadens Silicon Practice's digital healthcare portfolio to include integrated digital solutions for dental practices, improving patient engagement, streamlining workflows, and supporting efficient management of dental services across the UK.
- NHS England (DFOCVC Framework)coreApproved supplier on the NHS Digital First Online Consultation and Video Consultation Framework (DFOCVC), listed in the NHS Buying Catalogue. This framework qualification is the primary procurement channel for NHS primary care digital solutions and provides a critical regulatory moat.
- EMIS Group (EMIS Web)coreEMIS Web integration completed August 2021. Enables FootFall to send healthcare episodes directly to patient records with SNOMED coding, view active patient episodes, and integrate with the clinical workflow. One of two primary EHR integrations alongside SystmOne.
- TPP (SystmOne)coreSystmOne integration completed October 2021. First practice integrated with SystmOne in October 2021. Enables bidirectional data flow between FootFall and SystmOne patient records, including SNOMED-coded episode writing and patient episode retrieval. Second primary EHR integration alongside EMIS Web.
- NHS England / NHS LogincoreNHS Login integration allows patients to access FootFall using their NHS login credentials. Identity verification managed by NHS England as data controller. FootFall acts as processor under NHS England instructions. Enables pre-filling of patient details (name, DOB, contact) with verified identity.
- Amazon Web Services (AWS)coreAmazon AWS used for web hosting and storage of patient data (Name, DOB, email, phone, sex, address, ethnicity, photographs, letters, documents, medical data). AWS infrastructure is UK-based, ISO 27001 compliant. Part of the sub-processor chain for FootFall service delivery.
- Microsoft (Email, Documents, File Storage)supportingMicrosoft Azure-based services used for internal email (Microsoft 365), documents, and file storage. Data processing location: UK. Sub-processor within Silicon Practice's data processing agreement with NHS customers.
- Google (Google Suite for Documents and File Storage)supportingGoogle Suite used for documents and file storage for Silicon Practice customers, suppliers, and staff. Data processing location: UK. Part of sub-processor chain in the Data Processing Agreement.
- Zoho CorporationsupportingZoho used for CRM system (Zoho CRM), service desk (Zoho Desk), and finance/invoicing (Zoho Books). Data processing primarily UK with occasional EU processing. Listed in sub-processor appendix of Data Processing Agreement.
- Atlassian (Jira/Confluence)supportingAtlassian tools used for ticketing and task management (processing NHS Staff and Silicon Practice staff names, addresses, emails, phone numbers). Data processing location: EU (Ireland). Sub-processor listed in Data Processing Agreement.
- OpenTok (Vonage/Nexmo)coreOpenTok used for video consultation functionality within FootFall. Enables app-free video consultations with end-to-end encryption. Processing location: EU (Ireland). Clinicians can take screenshots and make notes during consultations, with data integrated into clinical records.
- BT SopranosupportingBT Soprano used for SMS messaging to NHS patients (phone number and health data processed). UK-based SMS provider integrated with FootFall for patient communication including video consultation invitations, appointment reminders, and clinical responses.
- Amazon SESsupportingAmazon Simple Email Service used for emailing messages to NHS patients and NHS staff (name, email). UK-based. Sub-processor for patient communication within the FootFall platform.
Scale indicators7 records
Recent moves10 records
Expansion highlights6 records
Silicon Practice competitors and assessment
Company assessmentDirect peers
- accuRx: UK-based NHS GP messaging and patient engagement platform, also an approved DFOCVC supplier. Targets the same NHS GP practice and PCN customers with online consultation, two-way SMS, and patient communication — Silicon Practice's most direct digital-front-door competitor.
- askmyGP (Sensely/Medmin): NHS online consultation and total triage platform targeted at the same DFOCVC framework GP practices and PCNs as Silicon Practice, with emphasis on same-day demand management and patient request routing.
- Push Doctor: UK-based digital GP consultation service operating on the NHS and as a private provider, focused on virtual appointments — adjacent to but serving a different primary online-consultation use case than Silicon Practice's practice-embedded FootFall workflow.
- myGP (iPlato Healthcare): NHS patient engagement app and online consultation platform approved on the DFOCVC framework, serving the same NHS GP practice and patient user base as Silicon Practice with comparable demand-management features.
- Anima Health: NHS GP total-triage and digital front-door platform approved under DFOCVC. Competes directly with FootFall for ICB and PCN online-consultation contracts, with similar SNOMED-coded workflow and EHR integration goals.
- eConsult Health (Healthily): Online consultation and digital triage platform approved on the NHS DFOCVC framework. Competes head-to-head with FootFall in NHS GP online triage, with comparable case-study outcomes and a similar NHS-primary-care focus.
Broad incumbents
- EMIS Group: UK incumbent supplier of EMIS Web — the dominant GP clinical system that Silicon Practice integrates into — and broader primary-care IT provider. Indirect competitor via its own patient-facing modules but primarily a platform partner.
- TPP: UK supplier of SystmOne, the second major GP clinical system integrated into FootFall. As a broad primary-care software incumbent, TPP is both a partner (via deep FootFall-SystmOne integration) and a competitor for primary-care digital budgets.
Regional players
- Livi (by Kry): Sweden-rooted digital GP provider operating NHS-branded video consultation and online consultation services in the UK. Comparable NHS primary-care digital access focus, but its delivery model (clinicians employed by Livi) differs from Silicon Practice's practice-embedded FootFall.
Emerging players
- Klinik Healthcare Solutions: UK/Nordics-headquartered online consultation and AI-driven triage platform with an NHS presence. Overlaps with Silicon Practice on digital front-door triage but is more established internationally and operates at smaller UK scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Silicon Practice social profiles
Digital presenceSilicon Practice compliance and trust
Trust signalCompliance7 records
Silicon Practice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Silicon Practice leadership team
Management profileNumber of profiles
Profiles2 records
Silicon Practice subsidiaries and ownership
Company hierarchySubsidiaries3 records
Silicon Practice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Silicon Practice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Silicon Practice
What does Silicon Practice do?
Silicon Practice sells subscription-based digital patient engagement and clinical workflow software to UK NHS organisations. Its core products are FootFall (an online consultation, video consultation and digital triage dashboard with bidirectional SNOMED-CT-coded integration into EMIS Web and TPP SystmOne) and Foundation (NHS Design System-compliant practice websites), supplemented by FootFall Elements (advanced forms and analytics modules), Healthcare Apps (secondary care patient engagement apps), ImproveWell (staff engagement platform), and Wysdom CloudPlus (dental solutions). The platform automates patient triage, PDS verification, online consultations and batch messaging for over 1,000 GP practices and 7 million NHS patients.
Is Silicon Practice a public or private company?
Silicon Practice is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Silicon Practice founded?
Silicon Practice was founded in 2004. It employs 11 to 50 people.
Where is Silicon Practice based?
Silicon Practice is headquartered in Swindon, United Kingdom, in the Europe region.
How does Silicon Practice make money?
Three revenue lines are on record. NHS GP Practice Software Subscriptions are the primary driver. The others are healthcare App Licensing and improveWell Workforce Engagement Platform.
Who are Silicon Practice's main competitors?
Direct peers on record are accuRx, askmyGP (Sensely/Medmin), Push Doctor, myGP (iPlato Healthcare), Anima Health and eConsult Health (Healthily). Broad incumbents are EMIS Group and TPP. Livi (by Kry) is listed as a regional player. Klinik Healthcare Solutions is listed as an emerging player.
Does Silicon Practice have an API?
No public API is recorded for Silicon Practice.
What industry is Silicon Practice in?
Silicon Practice's product category is NHS Digital Patient Engagement Software. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms, with a secondary code of HLACAEAA, Patient Portals & Self-Service Access. Its NAICS code is 62111 and its SIC code is 8000.