Bienvenue Chez Nous (SAS)

What Bienvenue Chez Nous (SAS) does

Bienvenue Chez Nous is a short-term and medium-duration rental concierge operating primarily in the Auvergne region of France. Founded in 2020/2021 in Clermont-Ferrand by Christophe Guérin and Endri Kuci and structured as an SAS (private limited company, SIREN 904 767 910), the firm manages 100+ apartments in central Clermont-Ferrand and 150+ units dedicated to corporate housing, with coverage extended across 22 towns in Auvergne and into Vichy. Its core proposition for property owners is full-service management of furnished rentals, including listing creation, pricing, multi-platform distribution, guest handling, cleaning, laundry via a partner network (including blanchisserieairbnb.fr), in-house maintenance, and check-in logistics supported by smart-lock access.

The company generates revenue through several streams: concierge commissions on short-term bookings across Airbnb, Booking.com, Abritel and direct channels, the Loyer Fixe product which pays owners a guaranteed monthly rent under a 3-year renewable lease while retaining the upside on short-term rental income, direct bookings, the Offre Entreprise corporate-housing offering for business travelers, and medium-duration rentals priced from €536 to €6,445 per month for stays of 3-12 months. Nightly rates range from €35 to €250, with a Signature premium tier at the top end. Distribution is asset-light: a franchise channel charging €1,500 plus a 10% commission extends the brand and operating model to new cities without proportional capex. Real-estate sourcing is reinforced through a partnership with Arthur Immobilier for owner acquisition and resale mandates.

Technology is operational rather than differentiated; the stack centers on standard channel-manager integrations, smart-lock/IoT for guest access, and a direct booking website, with no disclosed proprietary AI, ML, or data flywheel. Headcount is reported at more than 15 collaborators, with the workforce handling in-house maintenance, cleaning oversight, guest relations, and franchisee support. The strategic posture is regional consolidation in Auvergne paired with franchise-led extension into adjacent cities, broadening the customer mix between individual leisure travelers, corporate clients, and medium-duration tenants.

Name

Bienvenue Chez Nous (SAS)

Legal name

SAS BIENVENUE CHEZ NOUS

Website

https://bienvenuecheznous63.fr

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Bienvenue Chez Nous is a Clermont-Ferrand-based short-term and corporate rental concierge managing 100+ apartments across 22 Auvergne towns, offering full-service property management, guaranteed-rent leases, and a franchise network for property owners and travelers.

Ownership category

akta.pro rank

Product category

Short-term rental property management

NAICS

Residential Property Managers (531311)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Full-Service Vacation Rental Property Management (BPAJAIAA)

akta.pro secondary industries

Full-Service Vacation Rental Property Management (THAMAKAA), Vacation Rental Compliance, Licensing & Tax Administration (BPAJAIAN), Regulatory Compliance, Licensing & Tax Remittance Management (THAMAKAK)

Keywords

• Short-term rental management
• Vacation rental concierge
• Airbnb property management
• Corporate housing services
• Furnished apartment rentals

Headquarters

HQ city

Clermont-Ferrand

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Short-term rental concierge management (guest-facing): The company earns revenue by managing short-term rentals (Airbnb, Booking, Abritel) on behalf of property owners. Revenue is generated through commissions and service fees from the rental activity, with guests paying nightly rates and the company retaining a portion as its fee.
2. Fixed rent guarantee for property owners (Loyer Fixe): Under the 'Loyer Fixe' offer, the company signs a 3-year renewable lease with property owners, paying a fixed monthly rent. The company sublets the property on short-term rental platforms and keeps the difference between the guaranteed rent paid to the owner and the short-term rental income. The owner bears no costs (energy, internet, insurance) and receives payment on the 5th of each month.
3. Direct booking commission savings passed to guests: Guests who book directly through the company's website avoid platform fees (up to 20% savings), creating a commission-free direct revenue stream for the company while incentivizing direct bookings over third-party platforms.
4. Corporate / Enterprise housing (Offre Entreprise): The company provides fully furnished housing for business travelers, consultants, and corporate teams for 1 to 91 nights. Corporate clients receive consolidated invoicing and preferential rates, generating revenue per-night-per-unit across their 150+ apartment portfolio.
5. Medium-duration rental (1-12 months): Monthly rentals with Bronze and Silver tier pricing. Includes all utilities, internet, insurance, and monthly housekeeping. Revenue is earned per month per apartment rented.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Bienvenue Chez Nous is a short-term rental concierge service that manages furnished apartments and houses on behalf of property owners across Clermont-Ferrand, Vichy, and 22 surrounding municipalities. The company handles the full rental lifecycle on Airbnb, Booking.com, and Abritel — including guest communication, smart-lock check-in, cleaning, in-house maintenance, dynamic pricing, listing optimization, and LMNP tax declarations — and offers a fixed-rent guarantee (Loyer Fixe) to owners through 3-year renewable leases.

Product overview

Bienvenue Chez Nous operates as a short-term rental concierge service managing a portfolio of furnished apartments and houses across Clermont-Ferrand, Vichy, and surrounding Auvergne municipalities. The core offering is the full-service concierge (conciergerie) that handles guest management, property maintenance, and linen services for property owners, paired with a portfolio of nightly-rentable properties listed across Airbnb, Booking, and Abritel. The company serves both travelers seeking quality accommodations and property investors wanting hands-off rental income through the Loyer Fixe fixed-rent model. Additional offerings include corporate housing for businesses (Offre Entreprise), medium-term monthly rentals, laundry services, and a franchise network for entrepreneurs wanting to replicate the model. The company manages over 100 apartments in Clermont-Ferrand with expansion into Vichy and other areas.

Differentiator

Problem solved

Functional benefit

Brands

• Bienvenue chez nous Immobilier: Real estate services including property purchase, sale, estimation and valuation, in collaboration with Arthur immobilier.

Products and services

• Conciergerie Services
• Loyer Fixe (Fixed Rent) Offer
• Offre Entreprise (Corporate Housing)
• Location Moyenne-Durée (Medium-Term Rental)
• Franchise / Conciergerie Network
• Immobilier 360 (Real Estate Services)
• Blanchisserie (Linen and Laundry Service)

Quantifiable outcome

• Manages 100+ apartments in center of Clermont-Ferrand with a good occupancy rate
• +3 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Arthur ImmobiliercoreStrategic or Co-development PartnerBienvenue chez nous Immobilier collaborates with Arthur Immobilier on real estate transactions (purchase, sale, valuation, and property valorization), offering a human, personalized, and rigorous approach. This partnership extends the company's services beyond short-term rentals into the full property lifecycle.
• AirbnbcoreChannel Partner/ Reseller/ DistributorAirbnb is one of the three primary marketplace platforms (alongside Booking.com and Abritel) through which Bienvenue Chez Nous distributes its apartment inventory. The company manages all aspects of listings on the platform.
• Booking.comcoreChannel Partner/ Reseller/ DistributorBooking.com is one of the three primary marketplace platforms (alongside Airbnb and Abritel) through which Bienvenue Chez Nous distributes its apartment inventory. The company manages all aspects of listings on the platform.
• Abritel (Vrbo Group)coreChannel Partner/ Reseller/ DistributorAbritel is one of the three primary marketplace platforms (alongside Airbnb and Booking.com) through which Bienvenue Chez Nous distributes its apartment inventory. The company manages all aspects of listings on the platform.
• External laundry service (blanchisserieairbnb.fr)minorStrategic or Co-development PartnerAn external laundry and linen service (blanchisserieairbnb.fr) is referenced in the service offerings as one of the ancillary services linked to the concierge business, providing hotel-quality linen and laundry for the short-term rental units.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• HostnFly: French tech-enabled short-term rental concierge operating in multiple French cities with full-service management for property owners, closely comparable to BCN's concierge model.
• Luckey Homes: Short-term rental concierge operating across French cities, providing turnkey management for owners on Airbnb, Booking and other OTAs — a direct functional peer.
• Bnbsit: French concierge service focused on short-term rental management for property owners, with similar all-inclusive packages and platform distribution.
• Guest & You: French Airbnb/short-stay concierge managing furnished apartments for owners with end-to-end service including check-in, cleaning, and pricing — directly comparable in scope and target customer.
• Conciergerie de France: French concierge management network for short-term rentals serving individual property owners — a comparable peer in target segment and service model.
• Conciergerie Keyweek: French short-term rental management company offering full concierge services to property owners across multiple French cities.

Broad incumbents

• Vacasa: Largest US-based full-service vacation rental manager with technology-enabled dynamic pricing and local field teams — analogous business model at much greater scale and a useful broad-incumbent benchmark.

Emerging players

• Checkmyguest: Tech-forward French short-stay management platform offering property owners a streamlined management solution — comparable in service scope with a stronger tech/product emphasis.
• MadeComfy: Australia-focused short-term rental management company offering full-service concierge to property owners — comparable end-to-end operating model in a different geography.

Others

• Arthur Immobilier: Strategic partner of BCN for property purchase, sale and valuation; comparable as a French regional real estate services provider but not a direct short-term rental competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/bienvenuecheznous63
• Instagraminstagram.com/bienvenuecheznous63
• LinkedInlinkedin.com/company/bienvenue-chez-nous-sas

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bienvenue Chez Nous (SAS)