What BILLETTIQUE SERVICES does

BILLETTIQUE SERVICES (operating under the brand "BISE") is a French private consulting firm founded in 2017 by Roland Janin and headquartered in Avanne-Aveney near Besançon, Bourgogne-Franche-Comté. The firm operates as an Assistance à la Maîtrise de la Billettique (AMB), delivering specialized advisory, training, and custom software development services for public transport ticketing systems. Its core technical domain covers Card-Based Ticketing (CBT), Account-Based Ticketing (ABT), and hybrid fare-management systems, with deep expertise in the Calypso standard, Intercode, Intertic, Interbob, and ISO 14443 contactless smart-card specifications.

The company's service portfolio is organized around five interconnected modules: Conseil Billettique (system selection and strategic consulting), Développement informatique (multi-layer software development across back-office, mobile, Linux/Windows applications, and low-level components), Formations Billettiques (training programs from foundational to advanced interoperability topics), Assistance Technique (card analysis, tooling, SAM security, tariff specifications), and Représentation en comité de normalisation (advocacy in French and international ticketing standardization working groups). Revenue is generated entirely through professional services engagements priced per quote, with no disclosed public pricing or recurring SaaS component. Customers are split between mobility organizing authorities (AOM/AO), for whom the firm acts as an extension of their ticketing capability, and industrial ticketing manufacturers needing onboarding, component development, or interoperability interfaces.

Billetique Services monetizes a team of eight specialists whose combined billettique experience exceeds 100 years (work in the sector dates to 1999). The firm maintains active partnerships with Calypso, Matawan, Kisio, Ilevia, Jolliet, Urban System, and others, and was awarded the Calypso Award 2023 Innovation Prize. The company is privately held with no disclosed external funding, no parent entity, and operates exclusively within France under an Opale-inspired organizational philosophy emphasizing autonomy, transparency, and benevolence.

Name

BILLETTIQUE SERVICES

Legal name

BILLETTIQUE SERVICES

Website

https://billettiqueservices.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

BILLETTIQUE SERVICES is a French consulting firm specializing in ticketing systems (CBT, ABT, hybrid) for public transport, serving mobility organizing authorities and industrial ticketing manufacturers with advisory, training, custom software development, and standards committee representation.

Ownership category

akta.pro rank

Product category

Public Transport Ticketing Consulting

NAICS

Other Support Activities for Transportation (4889), Support Activities for Transportation (488)

SIC

Transportation Services (4700)

akta.pro primary industry

Fare Capping, Best-Fare & Account Reconciliation (THAIAMAH)

akta.pro secondary industries

Integrated Ticketing & Fare Management (Capping, Passes, Validators) (THADALAC), Concessionary, Student & Employer Pass Programs (THAIAMAI)

Keywords

• Ticketing consulting services
• Public transport fare systems
• Contactless smart card expertise
• Calypso standard consulting
• Interoperability training

Headquarters

HQ city

Avanne-Aveney

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Consulting services: Expert advisory services for ticketing system selection, implementation, and optimization. Provides technical, technological, and pricing responses to help clients determine optimal solutions.
2. Training services: Billettique training programs offered in various formats: individual or collective, standard or customized, for beginners or experienced professionals. Training covers CBT, ABT, hybrid systems, interoperability, SAM security, and ticketing supports.
3. Software development: Custom software development services for ticketing system components. Offers V-cycle, agile (sprint-based), and hybrid development approaches. Delivers functional and technical developments across all system components.
4. Assistance and tooling: Technical assistance services including specific tooling development, card analysis, tariff specification support, and SAM locking capabilities for mobility organizing authorities and industrial manufacturers.
5. Standardization representation: Representation services in standardization working groups, providing updates on impacting subjects, presenting client perspectives, and transmitting committee activity summaries.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels1 record

Core offering

BILLETTIQUE SERVICES provides specialized consulting, training, software development, technical assistance, and standardization representation for public transport ticketing systems. Its Assistance à la Maîtrise de la Billettique (AMB) service helps French mobility organizing authorities and ticketing manufacturers master CBT, ABT, and Hybrid architectures, comply with Calypso, Intercode, and Intertic standards, and deploy interoperable fare management solutions.

Product overview

BILLETTIQUE SERVICES offers a unified consulting service called Assistance à la Maîtrise de la Billettique (AMB), providing comprehensive expertise in ticketing systems. The service portfolio comprises interconnected modules: IT Development for custom ticketing software creation, Training Services covering ticketing fundamentals through advanced interoperability topics, Technical Assistance for troubleshooting and tooling, Strategic Consulting for system selection and implementation, and Standards Committee Representation for normalization advocacy. The company leverages over 100 years of combined ticketing experience to deliver integrated solutions spanning consulting, training, development, and standards participation.

Differentiator

Problem solved

Functional benefit

Products and services

• Assistance à la Maîtrise de la Billettique (AMB) Unified consulting service providing expertise in ticketing systems (CBT, ABT, Hybrid), helping clients choose optimal solutions with technical, technological, and pricing guidance, and offering tailored advisory for transport authorities and manufacturers.
• Conseil Billettique (Ticketing Consulting) Strategic consulting service helping clients determine optimal ticketing solutions while considering evolvability, interoperability, cost, and deployment complexity constraints.
• Développement informatique (IT Development) Software development service covering full-stack ticketing development including back-office, mobile applications, Linux and Windows applications, and low-level components, organized in multidisciplinary feature teams.
• Formations Billettiques (Training Services) Comprehensive ticketing training program covering historical context, CBT/ABT/Hybrid systems, interoperability (Intercode, Intertic), SAM security, and ticketing support technologies, available in individual or group, standard or customized formats.
• Assistance Technique (Technical Assistance) Technical support service for mobility organizing authorities and manufacturers, addressing system maintenance, specific tooling, card analysis, tariff specification retrieval, and SAM security.
• Représentation en Comité de Normalisation (Standards Committee Representation) Advocacy service representing clients in ticketing standardization working groups, ensuring their interests are considered in standards development and providing activity summaries after each committee.

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• MatawancoreStrategic or Co-development PartnerCollaborative design of hybrid ticketing system from ABT system, training provision, and ticketing advisory services. Partnership involves joint development of innovative solutions.
• IleviacoreStrategic or Co-development PartnerDetailed studies of various ticketing issues or support-related matters. Ongoing collaboration on complex ticketing challenges.
• CeremaminorStrategic or Co-development PartnerIntervention on ticketing matters during seminars. Knowledge sharing and expertise exchange.
• CalypsocoreStrategic or Co-development PartnerTraining creation, Keyple integration, active participation in standardization groups. Won Calypso Award 2023 Innovation Prize.
• AdcetminorStrategic or Co-development PartnerActive member of Adcet organization. Participation in industry initiatives.
• Urban SystemcoreTechnology or IntegrationWorking group animation to design interface between Matawan system and Urban System, training on Intertic.
• GARTminorStrategic or Co-development PartnerAnalysis and specification of security flaw workaround for a support type.
• KisiocoreImplementation/ SI/ Consulting PartnerFeature deliveries and acceptance testing support for Région Sud ticketing system, Calypso support qualification before deployment.
• CIBESTminorImplementation/ SI/ Consulting PartnerSubcontracting services for specialized technical work.
• JollietcoreTechnology or IntegrationAssistance in design of embedded validator, development of protocol and ticketing layers.

Scale indicators2 records

Expansion highlights5 records

Emerging players

• Masabi: UK-based provider of mobile ticketing, account-based ticketing platforms (Justride), and validator hardware for transit operators. Comparable to BISE on ABT/ticketing technology focus and transit authority buyer segment.
• Fairtiq: Swiss provider of check-in/ check-out mobile ticketing technology for European rail and transit operators. Comparable to BISE on modern fare collection innovation for public transport, though focused on mobile-first rather than card-based systems.

Direct peers

• INIT Group: German-headquartered provider of integrated ticketing, fare collection, and IT systems for public transport. Directly comparable to BISE on ticketing system domain (CBT/ABT), serving the same transit authority buyer segment across Europe.
• Scheidt & Bachmann: German family-owned supplier of fare collection systems, validators, and ticketing infrastructure for public transport. Directly comparable to BISE on ticketing hardware/software and the European transit authority customer base.
• AEP Ticketing Solutions: Italian supplier of contactless ticketing systems, validators, and fare media for public transport. Comparable to BISE on the European public-transport ticketing vendor landscape and Calypso-based expertise.
• Cubic Transportation Systems: Major global supplier of automated fare collection systems for transit, including account-based and open-loop ticketing. Comparable to BISE on the transit fare management domain and target customer (mobility organizing authorities).
• Paragon ID: French supplier of contactless smart cards, tickets, and identification solutions including Calypso-compliant media. Directly comparable to BISE on Calypso/contactless ticketing expertise and French market position, though operating as an industrial rather than consulting firm.
• Conduent Transportation: US-listed provider of transit fare collection, mobility, and tolling solutions, including account-based ticketing deployments. Comparable to BISE on the transit fare collection stack and on serving public mobility authorities.
• Indra (Mobility & Ticketing): Spanish-headquartered supplier of ticketing, fare collection, and transport technology solutions across European and LATAM transit markets. Comparable to BISE on ticketing domain expertise and transit authority customer profile.

Broad incumbents

• Thales Transportation: Large French incumbent providing ticketing, fare collection, and mobility platforms as part of a broader transport portfolio. Comparable to BISE on the public-transport ticketing domain and French/European footprint, but operates as a broad tier-1 vendor rather than a niche consultancy.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/billettique-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BILLETTIQUE SERVICES