What ObotAI does

ObotAI is a privately held Japanese AI solutions provider founded in 2018 and headquartered in Kawasaki City, Kanagawa Prefecture. The company builds multilingual AI products that target three documented business barriers: language barriers in communication with foreign residents, visitors, and employees; sales and marketing barriers limiting reach to inbound tourists; and IT talent barriers preventing SMEs from leveraging AI. Its technology stack combines RAG (Retrieval-Augmented Generation) with scenario-based AI, runs on Google Cloud Platform with data-at-rest encryption, and relies on GPT integration for enhanced translation accuracy. Content quality is maintained by native speaker staff updating multilingual chatbot content as part of the service fee.

The product portfolio spans the multilingual AI chatbot ObotSERVE (100+ languages), the hospitality AI avatar, a real-time simultaneous translation tool called Minutz (35+ languages), the ObotCRAFT multilingual SEO AI agent (9 languages across 15 countries), the Specified Skills AI for foreign worker support organizations, ObotAI 365Biz for Microsoft 365 user support, and the Sensei Lab AI vibe-coding training program. ObotAI has documented deployments across 45+ client logos and 30+ Japanese municipal implementations, including Chiba Prefecture, Fukui Prefecture, Toyama Prefecture, Hokkaido Shakotan Town, the Ministry of Health Labour and Welfare, Odakyu Electric Railway, and Toyo Feather Industry.

ObotAI monetizes through a mix of subscription tiers, credit-based usage, and professional services. Minutz offers published Small/Medium/Basic tiers at 9,800/30,000/60,000 JPY per month with setup fees on Medium and Basic; ObotCRAFT uses a credit-based system at approximately 1 JPY per credit with 5,000 monthly credits auto-credited; the core ObotAI chatbot requires inquiry-based quotes; and CRAFT Pro adds unit-priced SEO and content services from 30,000-100,000 JPY. Go-to-market combines direct enterprise sales with inside-sales response (1-business-day SLA), self-serve PLG registration via Stripe for ObotCRAFT and Minutz (7-day and 1-week free trials respectively), and a reseller/agent channel with 15,000-credit partner incentives. The company holds Privacy Mark certification and is a member of the Cabinet Office Regional Creation SDG Public-Private Partnership Platform, positioning it for Japanese public-sector procurement.

Name

ObotAI

Legal name

株式会社ObotAI

Website

https://obot-ai.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

ObotAI is a privately held Japanese AI company founded in 2018 that builds multilingual AI chatbots, real-time translation (Minutz), and multilingual SEO content generation (ObotCRAFT), serving Japanese local governments, inbound tourism operators, global enterprises, and SMEs.

Ownership category

akta.pro rank

Product category

Multilingual AI Communication Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Enterprise Foundation Model Integration & APIs (Connectors, Governance, Deployment) (HDAAACAO), Multilingual/Translation Communication Apps (BPAMACAJ), Voice Assistants & Voice UI (VUI) (HDAAAFAD)

Keywords

• Multilingual AI chatbot
• Real-time translation software
• Multilingual SEO platform
• AI avatar concierge
• Government AI solutions

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. ObotAI Chatbot Subscription: Monthly subscription model for the ObotAI multilingual chatbot service. Billed monthly with the minimum subscription period from service start date to the end of the following month. Users can cancel with notice, but minimum period charges apply. Chatbot billing is prorated by day for the first month; other services (including Minutz) are billed at full monthly rate from the usage month.
2. Minutz Real-time Translation Plans: Three-tiered subscription plans (Small, Medium, Basic) for the Minutz simultaneous translation service with per-plan user limits and monthly usage allowances (voice recognition minutes, Copilot minutes, file analysis minutes). Enterprise plan also available with annual billing. Setup fees apply for Medium and Basic plans. 1-week free trial with automatic conversion.
3. ObotCRAFT Credit-based Platform: Credit-based system for the ObotCRAFT SEO content generation AI agent. Two credit types: monthly credits (5,000 credits auto-credited monthly, expire at end of month) and additional credits (purchased in 5,000+ increments, valid for 1 year from purchase). Credits are consumed in order of monthly credits first. 1 credit = approximately 1 JPY. Enterprise plans support 3+ users with shared credit pools.
4. CRAFT Pro Support Services: Add-on professional services including site SEO audits (30,000–100,000 JPY), article editorial support (10,000+ JPY per article), LP page production (100,000+ JPY per page), LINE operations (50,000+ JPY/month), and advertising management (monthly fee based on budget). Sold as standalone services to complement ObotCRAFT usage.
5. AI Human Resources (センセイラボ): AI vibe-coding training program 'Sensei Labo' for training non-engineer personnel to develop practical applications through AI dialogue. Revenue model details not publicly disclosed.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

ObotAI develops and sells multilingual AI communication software, with a core multilingual AI chatbot (ObotSERVE) supporting 100+ languages through hybrid RAG and scenario-based AI. The product suite extends to an AI avatar for hospitality, real-time simultaneous translation (Minutz), a multilingual SEO content generation platform (ObotCRAFT), and AI training (Sensei Lab), sold primarily to Japanese local governments, inbound tourism operators, global enterprises, and SMEs.

Product overview

ObotAI is a Japanese AI solution company offering a comprehensive portfolio of multilingual AI products centered on communication automation. The core offering is the multilingual AI chatbot (ObotAI/ObotSERVE) powered by hybrid RAG technology with native-staff-managed language data, supplemented by the hospitality avatar, translation chat, and specified skills AI modules. The portfolio includes Minutz for real-time meeting translation and ObotCRAFT for multilingual SEO content generation, along with CRAFT Pro premium support services. Additional offerings cover Microsoft 365 user support (ObotAI 365Biz), government services, and SEO marketing support. The company serves local governments, inbound tourism operators, global enterprises, and SMEs with DX needs.

Differentiator

Problem solved

Functional benefit

Brands

• ObotSERVE: Multilingual AI chatbot service combining RAG and scenario-based hybrid AI for government and inbound tourism operators
• Minutz
• ObotCRAFT
• センセイラボ (Sensei Lab)
• Welcomist VR
• VRSHOPii
• ObotAI 365Biz
• 集客支援

Products and services

• ObotSERVE Multilingual AI Chatbot Multilingual AI chatbot combining RAG and scenario-based hybrid AI, delivering responses in 100+ languages for government services, inbound tourism operators, foreign resident support, and global enterprises. Integrates with Web, LINE, WeChat, Slack, Microsoft Teams, and IoT interfaces.
• Omotenashi Avatar (おもてなしアバター) AI avatar chatbot providing human-like multilingual reception and concierge experiences for hotels and inbound tourism facilities, simulating face-to-face customer service in multiple languages.
• Translation Chat (翻訳チャット) Real-time automatic translation chat tool enabling smooth multilingual communication between users across various business scenarios using AI-powered translation.
• Specified Skills AI (特定技能AI) AI solution specialized for foreign workers with specified skills status, providing education, interpretation, and retention support to reduce costs and depersonalization for registered support organizations and employers.
• Minutz Real-time Simultaneous Translation Real-time simultaneous translation tool for online and offline meetings supporting 35+ languages with 1-to-many simultaneous translation, AI speech recognition, meeting transcription, AI summarization, and QR code conference mode. Browser-based with no installation required.
• Sensei Lab (センセイラボ) AI vibe-coding training program enabling non-engineer personnel to develop practical applications through AI dialogue, targeted at SMEs undertaking DX promotion.
• ObotCRAFT Multilingual SEO AI Agent Multilingual SEO AI agent platform automating 6-step content generation workflow (keyword research, competitor analysis, article structure, writing, image generation, and HTML output) for 9 languages across 15 countries with AIO/LLMO/GEO optimization and credit-based pricing.
• CRAFT Pro Support Services Premium add-on professional services for ObotCRAFT users including site SEO diagnostics and reports (30,000-100,000 JPY), article editing (from 10,000 JPY/article), landing page production (from 100,000 JPY/page), LINE operations (from 50,000 JPY/month), and advertising management.
• ObotAI 365Biz AI chatbot for Microsoft 365 user support, providing automated responses for 500+ common questions about Microsoft 365 usage with multilingual support across 6 languages and integration with SharePoint and Microsoft Teams for global teams.
• ObotAI for Government Services Specialized AI chatbot solution package for Japanese local government services, providing multilingual support for foreign residents, administrative inquiries, vaccination information, and tourism promotion.
• Marketing Support (集客支援) SEO-focused content marketing service for accommodation and tourism facilities, including multilingual article creation, video editing, and banner editing with native multilingual support.

Quantifiable outcome

• 70% cost reduction in simultaneous interpretation for large-scale international conferences using Minutz QR conference mode
• +4 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability14 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• 株式会社ゴング (Gong Co., Ltd.)coreStrategic or Co-development Partner · 12 May 2026Collaboration to deploy ObotAI's multilingual AI chatbot on the 'FUKUOKA IS OPEN' multilingual portal site. This partnership enables international visitors to Fukuoka to access tourism information in multiple languages through the FUKUOKA IS OPEN platform, expanding ObotAI's reach in the Kyushu inbound tourism market.
• Cabinet Office Regional Creation SDG Public-Private Partnership Platform (地域創生SDGs官民連携プラットフォーム)coreOthers · 11 May 2026ObotAI joined the Cabinet Office-promoted platform that connects local governments, private companies, and organizations to solve regional challenges and achieve sustainable societies. Through this platform, ObotAI contributes to administrative digitalization and eliminating information disparities for non-Japanese speakers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Cinnamon AI: Japanese AI company specializing in document AI and multilingual communication for enterprises. Comparable as a Japan-headquartered AI vendor pursuing enterprise multilingual automation.
• PKSHA Technology: Listed Japanese AI company providing natural language processing and machine learning solutions for enterprise customers. Comparable as a Japanese AI vendor serving enterprise and government segments.
• AI inside: Tokyo-based AI company offering multilingual OCR and generative AI platform (Heylix). Comparable Japanese enterprise AI peer with similar domestic market positioning and government/corporate customer base.

Direct peers

• DeepL: AI-powered translation platform with industry-leading accuracy for 30+ languages. Direct overlap with ObotAI's Minutz real-time translation and Translation Chat products in multilingual translation quality.
• Verloop.io: Conversational AI platform specializing in customer support automation across multiple languages. Comparable to ObotAI in multilingual chatbot for support use cases with similar enterprise SaaS pricing.
• Kore.ai: Enterprise conversational AI platform offering multilingual chatbots and voice bots with RAG-based knowledge retrieval. Comparable to ObotAI's ObotSERVE in core chatbot architecture and enterprise/government go-to-market.
• Yellow.ai: Multilingual conversational AI platform serving enterprises across 135+ languages with voice/chat bots. Direct competitor to ObotAI in multilingual customer-service automation with comparable RAG-based architecture.
• Botpress: Conversational AI platform for building and deploying multilingual chatbots with RAG and LLM integration. Comparable technology stack and PLG-oriented go-to-market to ObotAI's chatbot offerings.

Broad incumbents

• Google Cloud Translation & Dialogflow: Google's enterprise AI offerings covering translation (100+ languages) and chatbot (Dialogflow CX) overlap directly with Minutz and ObotSERVE, with massive R&D and bundled pricing advantages.
• Intercom: Established customer communications platform with AI agent (Fin) for multilingual support. Broader portfolio than ObotAI but competes for the same enterprise multilingual support budget.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/obot_ai
• Facebookfacebook.com/ai.obot.3

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ObotAI