City of Busselton

What City of Busselton does

The City of Busselton is a local government authority operating in the South West region of Western Australia, Australia, serving approximately 40,000+ residents across the Busselton and Dunsborough areas. As a statutory municipal entity under Western Australian state law, it delivers mandated services including kerbside waste and recycling collection, animal registration and control under the Dog Act 1976 and Cat Act 2011, building and planning approvals, fire and emergency management, parks and reserves maintenance, libraries, the Geographe Leisure Centre, and environmental monitoring. Major infrastructure projects under the City's purview include the Busselton Foreshore Precinct, the Saltwater cultural facility, the Busselton Margaret River Airport, and the Dunsborough Lakes Sporting Precinct.

The City delivers services through a digital-first platform anchored on its official website (busselton.wa.gov.au), an online payment portal, and the 'Your Say Busselton' community engagement platform, supplemented by an active presence on Facebook, Instagram, YouTube, and LinkedIn, and email newsletters including 'Bay to Bay' and 'Business in the Bay'. Physical service delivery is operated through the Administration Building in Busselton, the Busselton Waste Transfer & Recycling Centre in Vasse, the Dunsborough Waste Facility in Naturaliste (with a lined Class II landfill cell, liquid waste facility, and weighbridge), the Animal Care Facility in Ambergate, libraries, and community venues. Environmental monitoring infrastructure includes a wave buoy network and weather stations for coastal and climate management.

Revenue is generated through property rates levied on owners within the City boundaries, subscription-style waste collection fees ($197/year per bin for weekly general waste, $96/year per bin for fortnightly recycling), a $110/year Waste Infrastructure Charge on all properties, animal registration fees (with one-year, three-year, and lifetime options), and various one-time permit fees. The City operates through partnerships with Workpower (Reuse Shop operations at the waste facility), SAFE Busselton (animal rehoming), FAWNA (wildlife rehabilitation referrals), GeoCatch ('Pets Away, Possums Play' program), and the Government of Western Australia and Waste Authority, and maintains international relationships including a sister city arrangement with Sugito, Japan, and Mayors for Peace participation. No specific revenue figure was disclosed in the source data.

Name

City of Busselton

Legal name

City of Busselton

Website

https://busselton.wa.gov.au

Company type

Public

Operating status

Operating

Headcount range

251–500 employees

Short description

The City of Busselton is a Western Australian local government authority delivering statutory municipal services—including waste management, animal registration, fire and emergency response, planning approvals, and community facilities—to approximately 40,000+ residents across the Busselton and Dunsborough areas in the state's South West region.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Waste Collection (56211)

SIC

Refuse Systems (4953), Sanitary Services (4950), Transportation Services (4700)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

Keywords

• Municipal services
• Waste management
• Local government
• Animal registration
• Emergency services

Headquarters

HQ city

Busselton

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Rates Revenue: Local government rates levied on property owners within the City of Busselton boundaries to fund municipal services and infrastructure
2. Waste Collection Fees: Weekly rubbish collection ($197.00 per year per bin) and fortnightly recycling collection ($96.00 per year per bin) charged to properties receiving service
3. Waste Infrastructure Charge: $110.00 per year charged to all property holders to cover litter pickup, landfill operations, garden organics recovery, and recycling of commercial and demolition waste
4. Animal Registration Fees: Dog and cat registration fees including lifetime, 3-year, and 1-year options; dangerous dog compliance inspection fees
5. Permit Fees: Fees for permits including excess animal permits ($90), animal surrender fees ($160), impound fees ($198 plus sustenance)

Pricing tiers

Distribution channels6 records

Marketing channels6 records

Core offering

City of Busselton is a local government authority that delivers statutory municipal services to residents and property owners in the Busselton and Dunsborough areas of Western Australia. Its core offerings include kerbside waste and recycling collection, dog and cat registration and management, fire and emergency management, planning and building approvals, environmental monitoring, and operation of community facilities including libraries, leisure centres, and the Reuse Shop. Services are delivered through the Administration Building, online portals, waste facilities, the Animal Care Facility, and a network of community venues, with rates, fees, and charges funding operations.

Product overview

The City of Busselton operates as a municipal local government providing community services, infrastructure management, and regulatory functions through a website portal and physical service locations. The core offering is the council website as the primary digital service delivery platform, supplemented by on-ground services including waste and recycling collection (two-bin system), animal registration and management (cats, dogs, horses), fire and emergency services, environmental monitoring (wave buoys, weather stations), and community accessibility services. The City also operates the Reuse Shop in partnership with Workpower for waste diversion. Services are delivered through the main website, customer service centres, waste facilities, and various community facilities including libraries and leisure centres.

Differentiator

Problem solved

Functional benefit

Products and services

• Waste and Recycling Services Municipal waste management service for residents and property owners including kerbside bin collections (general waste weekly at $197/year per bin, recycling fortnightly at $96/year per bin), two waste facilities (Busselton Waste Transfer & Recycling Centre at 39 Rendezvous Road, Vasse and Dunsborough Waste Facility at 48 Western Cape Drive, Naturaliste with Class II landfill cell and weighbridge), tip passes, Reuse Shop, and waste education programs. Includes a $110/year Waste Infrastructure Charge applied to all properties for litter pickup, landfill operations, garden organics recovery, and commercial/demolition waste recycling.
• Dog Registration and Management
• Cat Registration and Management
• Fire and Emergency Services
• Reuse Shop
• Animals and Pets Services
• Online Payments System
• Disability Access and Inclusion Services
• Busselton Wave Buoy Network
• Weather Stations Network

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• WorkpowercoreStrategic or Co-development PartnerWorkpower is a community not-for-profit social enterprise providing opportunities for people with disability. They have been engaged to manage and operate the City of Busselton Reuse Shop at the Busselton Waste Transfer and Recycling Centre. This partnership creates meaningful employment opportunities and supports efforts to reduce landfill.
• Saving Animals From Euthanasia (SAFE) BusseltoncoreStrategic or Co-development PartnerSAFE Busselton is an animal rescue and welfare organisation. The City has formal arrangements with SAFE Busselton for the rehoming of unclaimed cats and dogs. Prior to rehoming, animals are registered, sterilised and vaccinated.
• Fostering and Assistance for Wildlife Needing Aid (FAWNA)minorStrategic or Co-development PartnerFAWNA is a non-profit government approved wildlife rehabilitation organisation operating in the South West of WA, run entirely by volunteers. They can be contacted through the Wildcare Helpline or directly for wildlife rescue assistance.
• GeoCatchminorStrategic or Co-development PartnerGeoCatch runs the 'Pets Away, Possums Play' program to help protect wildlife while encouraging responsible cat ownership. Information on this program and cat containment tips are available through the GeoCatch website.
• Busselton-Sugito Sister CityminorOthersInternational sister city relationship with Sugito, Japan. The city maintains this cultural exchange relationship and offers grant funding programs for community participation in sister city activities.
• Mayors for PeaceminorOthersThe City of Busselton participates in the Mayors for Peace international organisation, supporting peace and humanitarian initiatives.
• Government of Western Australia and Waste AuthoritycoreStrategic or Co-development PartnerThe Reuse Shop project is supported by the Government of Western Australia and the Waste Authority, providing funding and support for waste reduction and recycling initiatives.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Others

• Cleanaway Waste Management: Australia's largest private waste management contractor providing collection, transfer and disposal services; operates as a contracted partner / counterpart to many WA councils' in-house waste operations and a relevant commercial benchmark.

Direct peers

• City of Swan: Western Australian local government authority delivering a near-identical portfolio of rates-funded municipal services, waste management and recycling, and animal management operations.
• City of Rockingham: WA coastal council with comparable service mix including waste and recycling collections, animal registration, leisure and aquatic facilities, and emergency services coordination.
• City of Joondalup: WA coastal/peri-urban council offering directly comparable services including kerbside waste/recycling, animal registration, leisure centres, libraries, and community engagement platforms.
• City of Greater Geelong: Large regional Victorian council delivering comparable municipal services (waste, planning, animal management, community facilities) across a similar geographic footprint in regional Australia. Direct peer in scale and service mix.
• City of Albany: Regional WA council offering the same range of municipal services including waste transfer stations, recycling, animal management, leisure and cultural facilities to a comparable population base.
• City of Mandurah: South-West WA peer council operating kerbside waste/recycling, libraries, leisure centres, animal management, and community engagement services under the same state regulatory regime.
• Shire of Augusta Margaret River: Immediate geographic neighbour to City of Busselton in the South West region of WA, delivering an identical local government service portfolio including waste facilities, animal registration and community infrastructure.
• City of Stirling: Major WA local government authority delivering waste collection, recycling, animal registration, leisure centres, libraries and community engagement through comparable digital service platforms.
• City of Cockburn: Western Australian metropolitan/regional council providing the same suite of local government services (waste, animal management, recreation, planning) under the same WA legislative framework as City of Busselton.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCsX3aOOWUIN--p7sHUIU3RQ
• Facebookfacebook.com/CityBusselton
• LinkedInlinkedin.com/company/city-of-busselton
• Instagraminstagram.com/citybusselton

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Busselton