Changing Tracks

What Changing Tracks does

Changing Tracks Disability Support Services Pty Ltd is a privately held, registered NDIS provider delivering community-based disability support services across the Geelong, Surfcoast, and Bellarine Peninsula regions of Victoria, Australia. The company serves NDIS participants — primarily adults with disabilities and school leavers transitioning to adult services — through four core service streams: Weekday Programs covering adventure recreation, social recreation, health and wellbeing, and life skills development; Holidays and Respite (weekend and mid-week trips across Victoria and interstate); Events (community outings and cultural excursions); and Supported Accommodation through Supported Independent Living (SIL) and Individualised Living Options (ILO) arrangements. The legal entity is incorporated in Victoria as a proprietary limited company; the firmographic profile lists six employees while the public staff roster names eighteen individuals across support, coordination, and administrative functions. Head office references place the business in Newtown, Geelong, with a postal address in Ocean Grove (VIC 3226).

Name

Changing Tracks

Legal name

Changing Tracks Disability Support Services Pty Ltd

Website

https://changingtracks.com.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Changing Tracks Disability Support Services is a registered NDIS provider offering weekday programs, respite holidays, community events, and Supported Accommodation (SIL/ILO) to NDIS participants in the Geelong, Surfcoast, and Bellarine Peninsula regions of Victoria, Australia.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Social Services (8300)

akta.pro primary industry

College Readiness & Disability Services Transition Support (EDAKANAB)

akta.pro secondary industry

Community Integration & Travel Training (Public Transportation Navigation) (EDAKANAH)

Keywords

• Disability support services
• NDIS provider
• Community programs
• Supported accommodation
• Respite services

Headquarters

HQ city

Geelong (Newtown)

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. NDIS Funded Disability Support Services: Changing Tracks generates revenue through NDIS-funded support services. Programs and services are funded via NDIS plans under Core Supports, Capacity Building, or Home & Living categories. Participants can be self-managed, plan-managed, or NDIA-managed, with the organization claiming directly from NDIS where applicable. A term fee of $110 (GST inclusive) applies to regular programs to cover non-claimable costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Changing Tracks is a registered NDIS disability support service provider delivering group-based community programs (weekday recreation, life-skills, health and wellbeing activities), supported holidays and respite, community events, and Supported Independent Living (SIL) and Individualised Living Options (ILO) accommodation. All services are personalised, NDIS-funded, and delivered in the Geelong, Surfcoast and Bellarine Peninsula region of Victoria, Australia.

Product overview

Changing Tracks is a registered NDIS disability service provider offering two key service streams: Community Programs and Residential Services. Community Programs include Weekday Programs (adventure recreation, social recreation, health & wellbeing, life skills), Holidays & Respite (weekend and mid-week holidays), and Events (community outings). Residential Services encompass Supported Independent Living (SIL) and Individualised Living Options (ILO) accommodation. All services are personalised, NDIS-funded, and delivered in the Geelong, Surfcoast, and Bellarine Peninsula region.

Differentiator

Problem solved

Functional benefit

Products and services

• Weekday Programs Group-based daytime programs for adults and school leavers with disabilities, focused on adventure recreation (surfing, bike riding, bushwalking, canoeing), social recreation, health and wellbeing activities (gym sessions, swimming, walking groups), and life skills development (cooking, shopping, money management, independent travel). Funded via NDIS plans.
• Holidays & Respite Weekend Away and Mid-Week Holiday programs for small groups with destinations across Victoria and interstate, offering adventure, relaxation, social connection, and creative respite experiences for NDIS participants, families and carers.
• Events Community outings and activities throughout the year including local sports events, festivals, cultural exhibitions, performances, and trips beyond the Barwon region, tailored to individual interests and abilities of NDIS participants.
• Supported Accommodation Supported accommodation services in the Geelong region offering both Supported Independent Living (SIL) and Individualised Living Options (ILO), providing tailored support for daily living skills development, community participation, and independent living for NDIS participants.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• NDIS (National Disability Insurance Scheme)coreOthersChanging Tracks is a registered NDIS provider that has completed rigorous accreditation to ensure compliance with NDIS Quality and Safeguards Commission standards. Services are funded through participant NDIS plans under Core Supports, Capacity Building, or Home & Living categories. The organization undergoes regular external audits to maintain registration.
• VALID (Victorian Advocacy League for Individuals with Disability)minorOthersAdvocacy organization referenced by Changing Tracks as a resource for participants. VALID provides advocacy support for adults with intellectual disability across Victoria and maintains an extensive list of other advocacy services in the state. They also have representation in the Barwon region.
• Villamanta Disability Rights Legal ServiceminorOthersState-wide community legal service with a primary focus on supporting people with intellectual disabilities, referenced as an advocacy resource for Changing Tracks participants.
• ASSERT 4 ALL (A4All)minorOthersOffers information and individual advocacy for people with disabilities in the Barwon region, referenced as a local advocacy resource for participants.
• Rights Information and Advocacy Centre (RIAC)minorOthersProvides information, individual advocacy, and support for people with disabilities, with local contact available via [email protected].

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Multicap: NDIS-registered provider delivering community, accommodation, and respite supports for people with disabilities. Comparable service portfolio and NDIS funding model, though focused on Queensland rather than Victoria.
• Achieve Australia: NDIS-registered provider delivering supported independent living, community participation, and life skills programs for people with disabilities. Comparable in supported accommodation and life skills focus, though NSW-based.
• Sunnyfield: NDIS-accredited disability service provider offering accommodation, community participation, and respite services across NSW and Queensland. Closely comparable service mix and NDIS funding reliance.
• Mambourin: Victoria-based NDIS-registered disability service provider offering community participation, supported employment, and accommodation services to people with disabilities. Closely comparable in service mix, NDIS funding model, and regional Victorian focus.
• Scope Australia: Major Victorian disability service provider delivering NDIS-funded community, accommodation, and therapy supports. Comparable in operating geography (Victoria) and core disability service offering, though significantly larger in scale.
• Yooralla: Long-established Victorian disability service provider offering NDIS supports including community participation, respite, and supported accommodation. Comparable service breadth and NDIS funding alignment, though operating at significantly larger scale.

Broad incumbents

• Aruma: One of Australia's largest NDIS-registered disability service providers, offering supported independent living, community participation, and respite nationally. Comparable service offering but operates at substantially larger scale with broader geographic reach.
• Life Without Barriers: Large national NDIS-registered provider delivering disability, aged care, and community services across Australia. Comparable core disability services (SIL, respite, community access) but at substantially greater scale and geographic breadth.

Regional players

• Cerebral Palsy Alliance: NDIS-registered disability service provider delivering accommodation, therapy, and community programs, primarily across NSW. Comparable service mix and NDIS funding model, though specialised in cerebral palsy and not operating in Victoria.
• Intereach: Regional community services organisation delivering NDIS supports including community participation and respite across rural Victoria and southern NSW. Comparable in regional focus and small-to-mid scale, but broader community services remit.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/changing-tracks

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Changing Tracks