Civic Amsterdam
Civic Amsterdam is a non-profit social welfare organization, operated under Stichting B&A, that delivers free community support — health, social, financial, language, and work services — to residents of Amsterdam Noord, Oost, and Zuidoost through 15+ neighborhood locations and programs such as Welzijn op Recept, Buurtverbinding, and Grip op je Geld.
- Company typePrivate
- Founded-
- HeadquartersAmsterdam, Netherlands
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Civic Amsterdam does
Civic Amsterdam is a Dutch non-profit social welfare organization (welzijnsorganisatie) founded in 2008 and operated under Stichting B&A, delivering free community support services to residents of Amsterdam Noord, Oost, and Zuidoost. The organization runs a network of more than 15 physical neighborhood locations — including Buurthuis, Huis van de Wijk, Wijkservicepunt Flevopoort, Buurtteam, and Participatiecentrum sites — that function as drop-in hubs for advice, activities, and referrals across six thematic areas: Health, Meeting & Activities, Money & Administration, Resident Initiatives, LHBTIQ+, and Language & Work. Its programmatic portfolio includes Welzijn op Recept (social prescribing via GP referrals), Buurtverbinding/Civiclab (vocational and higher-education student neighborhood placements in partnership with ROC van Amsterdam and Hogeschool van Amsterdam), Grip op je Geld (walk-in financial advice), Taalcafé (Dutch language practice), Formulieren Café (administrative support), Noordse Vrouwen (women's network in Noord), and dementia/brain-health programs (Alzheimer Trefpunt Zuidoost, Breinplein).
Civic Amsterdam employs 43 staff, holds ISO 9001, S-BB, and NVVK certifications, and is structured through wholly-owned B&A subsidiaries including B&A Civic B.V., B&A Buurtteam Amsterdam Zuidoost B.V., and B&A WMO Diensten B.V. It is not a commercial entity: all services are free to residents, with no referral required, and the organization markets through its website, social channels, a bi-monthly newsletter, community outreach workers, and event presence. The business model is effectively a publicly funded welfare delivery platform, with revenue (not publicly disclosed) derived from municipal subsidies and WMO-aligned contracting routed through the Stichting B&A parent. As of 2026 the operating model has been extended beyond Amsterdam into Edam-Volendam via the De Toegang partnership with Levvel and MEE Dichtbij, indicating a label-franchise approach to geographic expansion rather than direct multi-municipal operating subsidiaries.
Civic Amsterdam firmographics
Firmographics- Name
- Civic Amsterdam
- Legal name
- Stichting B&A
- Website
- https://civicamsterdam.nl
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Civic Amsterdam is a non-profit social welfare organization, operated under Stichting B&A, that delivers free community support — health, social, financial, language, and work services — to residents of Amsterdam Noord, Oost, and Zuidoost through 15+ neighborhood locations and programs such as Welzijn op Recept, Buurtverbinding, and Grip op je Geld.
- Ownership category
- akta.pro rank
Civic Amsterdam industry classification
Industry- Product category
- Community Welfare Services
- NAICS
- Civic and Social Organizations (81341), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Democracy, Voting Rights & Civic Participation Advocacy (BPAGAFAJ)
- akta.pro secondary industry
- Civic Literacy (Voting, Rights, Community Participation) (EDAAAAAH)
Keywords
Where Civic Amsterdam is headquartered
LocationHeadquarters
- HQ city
- Amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices17 records
Markets served
Civic Amsterdam business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free community services |
Distribution channels4 records
Marketing channels7 records
Civic Amsterdam product offering
Product offeringCore offering
Civic Amsterdam is a community welfare organization that delivers free, no-referral social support services to residents of Amsterdam Noord, Oost, and Zuidoost through a network of 15+ neighborhood locations. Its core offerings span thematic programs in health (Welzijn op Recept, Gezondheidscommunity), meeting and activities (Taalcafé, neighborhood gatherings), money and administration (Grip op je Geld, Formulieren Café, Postsorteergroep), resident initiatives (Wijkkunde, Bewonersinitiatieven), and language and work (Buurtverbinding, volunteer matching, language courses). All services are free and accessible without a referral.
Product overview
Civic Amsterdam is a community welfare organization (welzijnsorganisatie) operating across Amsterdam Noord, Oost, and Zuidoost. It functions as a platform of interconnected neighborhood locations, thematic programs, and support services rather than a single unified product. Its core offering is a network of physical neighborhood locations — including Wijkservicepunt Flevopoort, Huis van de Wijk Waterlandplein, Buurthuis De Archipel, Activiteitencentrum Vonk, Participatiecentrum Eva & Adam, Participatiecentrum Post Oost, Buurthuis Holendrecht, Buurtkamer De Kleine Wereld, Kramatsalon, Podium Genieten, Bonte Kraai, and others — complemented by thematic programs such as Welzijn op Recept (social prescribing), Buurtverbinding/Civiclab (student neighborhood support), Grip op je Geld (financial advice), Taalcafé (language practice), Formulieren Café (administrative support), Postsorteergroep (mail sorting), Wijkkunde (community knowledge), and volunteer matching services. The organization is operated by Stichting B&A and its subsidiaries (B&A Civic B.V., etc.) and provides free, accessible social support without requiring referrals.
Differentiator
Problem solved
Functional benefit
Brands
- Civiclab: Part of the Buurtverbinding project where mbo students provide support to residents in the neighborhood.
- Buurtverbinding
- Welzijn op Recept
Products and services
- Welzijn op Recept (Wellbeing on Prescription) A referral-based program in which general practitioners refer patients with psychosocial complaints (fatigue, stress, sadness, or pain without medical cause) to a Civic Amsterdam well-being coach, who provides tailored support and connections to appropriate neighborhood activities. Offered in Amsterdam Oost, Noord, and Zuidoost.
- Buurtverbinding A project in which mbo social work students (Buurtverbinders) visit vulnerable residents in the neighborhood to provide conversation, grocery assistance, and administrative help while strengthening the district. Operating across multiple labs in Amsterdam Oost, West, Noord, and Zuidoost.
- Grip op je Geld (Financial Advice) Free walk-in financial advisory service helping residents with budgeting, administrative challenges, and navigating financial institutions, with drop-in sessions at multiple Civic locations in Zuidoost and Oost.
- Taalcafé (Dutch Language Practice) Free Dutch language practice sessions in a relaxed and safe environment, open to beginners and advanced learners. Offered at multiple locations including Huis van de Wijk De Banne and Huis van de Wijk Waterlandplein.
- Formulieren Café (Forms Café) Walk-in support service helping residents bring their administrative documents in order by sorting through mail together. Offered at Activiteitencentrum Vonk in Amsterdam Oost.
- Postsorteergroep (Mail Sorting Group) Assistance program helping residents sort and organize their mail and administration so they can move forward. Offered at Civic locations in Amsterdam Oost (Vonk) and Zuidoost (Bijlmer-Oost, Gaasperdam).
- Vrijwilligersvacatures (Volunteer Matching) Volunteer matching service connecting residents of Amsterdam Noord, Oost, and Zuidoost with volunteer opportunities suited to their skills and interests across themes including education, technique, kitchen assistance, and communication.
- Civiclab A lab environment under the Buurtverbinding project where mbo and hbo students from ROC van Amsterdam, ROCTOP, and Hogeschool van Amsterdam provide practical support to residents in Amsterdam Oost, combining theory and practice in social work through multidisciplinary teams.
- Wijkkunde (Neighborhood Knowledge) A community knowledge initiative that bundles the knowledge and experience of residents and organizations in the neighborhood to help with specific questions or problems. Coordinated by Lisa Franke and Erik van de Langkruis of Civic Amsterdam.
- Op Eigen Kracht (On Own Strength Training) Training for self-reliance and independence, offered at Wijkservicepunt Flevopoort in Amsterdam Oost, helping residents develop self-sufficiency.
- Noordse Vrouwen (Women's Network Amsterdam Noord) A network of and for women who live or work in Amsterdam Noord, organized by Civic Amsterdam and Participatiecentrum Eva & Adam. The network bundles women's strengths under three pillars: finding and connecting, making women more resilient, and guiding women toward work and income.
- Ruimte Reserveren (Room Reservation) Civic Amsterdam's neighborhood locations offer rooms for booking by residents and neighborhood initiatives for activities or meetings. At Wijkservicepunt Flevopoort, two spaces are available: a large activity room and a small training room.
Quantifiable outcome
- Free services without referral requirement
- +2 more outcomes
Companies that use Civic Amsterdam
Customer profileSegments5 records
Ideal customer profiles5 records
Civic Amsterdam technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Civic Amsterdam partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core, major and minor.
- Stichting B&A (B&A Group)coreCivic Amsterdam is operated by Stichting B&A and falls under the B&A group of companies including B&A B.V., B&A Civic B.V., B&A Buurtteam Amsterdam Zuidoost B.V., B&A WMO Begeleiding B.V., and B&A SHV B.V. The B&A Group is the parent organization providing governance and operational framework for Civic Amsterdam.
- ROC van AmsterdamcorePartner in the Buurtverbinding (Neighborhood Connection) project, providing mbo (vocational) students from health and welfare programs who gain practical experience while supporting residents in the neighborhood.
- ROCTOPcorePartner in the Buurtverbinding project alongside ROC van Amsterdam, Hogeschool van Amsterdam, providing vocational training placements for students in social work.
- Hogeschool van Amsterdam (HVA)coreHigher education partner in the Buurtverbinding project providing hbo (higher professional education) students for neighborhood support work.
- DockmajorPartner organization in the Buurtverbinding project, collaborating on student placement and neighborhood support programs.
- EigenwijksmajorPartner in the Buurtverbinding project, contributing to neighborhood support initiatives in Amsterdam.
- LevvelmajorPartner in De Toegang Edam-Volendam initiative, collaborating with Civic Amsterdam and MEE Dichtbij to create a central access point for residents seeking help and support.
- MEE DichtbijmajorPartner in De Toegang Edam-Volendam initiative, working together with Civic Amsterdam and Levvel to establish a single point of contact for residents with questions about care and support.
- Indische BuurtBalieminorPartner in the Wijkkunde initiative, collaborating on community knowledge sharing and neighborhood problem-solving.
- Profi-LeerbureauminorPartner in the Wijkkunde initiative focused on community expertise and knowledge sharing.
- BOOTminorPartner in the Wijkkunde initiative for neighborhood knowledge and community development.
- Starters4CommunitiesminorPartner in the Wijkkunde initiative supporting community entrepreneurship and neighborhood initiatives.
- Stadsdeel OostminorMunicipal district partner in the Wijkkunde initiative, representing the local government's involvement in neighborhood development.
- Wijksteunpunt Edam-VolendammajorCommunity support point under the Civic Amsterdam label, serving all residents and supporting themes such as loneliness, informal care, volunteering, and dementia.
- Noordse VrouwenmajorNetwork of and for women in Amsterdam Noord, supported by Civic and Eva & Adam. Focuses on connecting women, building resilience, and supporting pathways to work and income.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
Civic Amsterdam competitors and assessment
Company assessmentDirect peers
- Dock: Dutch welfare organization operating in multiple cities with neighborhood-based youth and social-support programs; overlaps with Civic Amsterdam's Buurtverbinding and community engagement model.
- Combiwel: Amsterdam-based welfare organization (welzijnsorganisatie) operating buurthuizen and community programs in Amsterdam, directly comparable to Civic Amsterdam in mission, service mix, and target population.
- Participe: Dutch welfare organization providing neighborhood-based social support and WMO-related services in multiple municipalities, directly comparable operating model and target population.
- MEE Dichtbij: Dutch organization supporting residents with disabilities and psychosocial needs; Civic Amsterdam is already a partner with MEE Dichtbij in De Toegang Edam-Volendam, indicating closely aligned service scope.
- HVO-Querido: Amsterdam-based organization providing social support, housing-related guidance, and welfare services to vulnerable residents; comparable mission and Amsterdam footprint.
- Stichting Wijkteams Amsterdam: Amsterdam local welfare teams providing social case management and neighborhood support; operates in the same stadsdelen and adjacent to Civic Amsterdam's buurtteams.
- Stichting De Regenboog Groep: Amsterdam social welfare foundation supporting vulnerable residents including those experiencing homelessness and addiction; overlap with Civic Amsterdam's vulnerable-residents and social-support segments.
- Eigenwijks: Amsterdam neighborhood welfare organization delivering community programs and social support; comparable to Civic Amsterdam's buurthuis/buurtteam operating model.
Broad incumbents
- B&A WMO Diensten: Sibling subsidiary within the Stichting B&A group providing WMO (Social Support Act) services; not a direct competitor but a corporate-level peer illustrating the broader welfare portfolio operating under the same parent as Civic Amsterdam.
Regional players
- Samen Welzijn: Regional welfare organization in the Netherlands offering community-based social support and welfare services with comparable programs but operating in a different geography.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Civic Amsterdam social profiles
Digital presenceCivic Amsterdam financial estimates
Financial estimateRevenue estimate
Valuation estimate
Civic Amsterdam leadership team
Management profileNumber of profiles
Profiles2 records
Civic Amsterdam subsidiaries and ownership
Company hierarchySubsidiaries3 records
Civic Amsterdam funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Civic Amsterdam M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Civic Amsterdam
What does Civic Amsterdam do?
Civic Amsterdam is a community welfare organization that delivers free, no-referral social support services to residents of Amsterdam Noord, Oost, and Zuidoost through a network of 15+ neighborhood locations. Its core offerings span thematic programs in health (Welzijn op Recept, Gezondheidscommunity), meeting and activities (Taalcafé, neighborhood gatherings), money and administration (Grip op je Geld, Formulieren Café, Postsorteergroep), resident initiatives (Wijkkunde, Bewonersinitiatieven), and language and work (Buurtverbinding, volunteer matching, language courses). All services are free and accessible without a referral.
Is Civic Amsterdam a public or private company?
Civic Amsterdam is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Civic Amsterdam founded?
Civic Amsterdam was founded in -1. It employs 11 to 50 people.
Where is Civic Amsterdam based?
Civic Amsterdam is headquartered in Amsterdam, Netherlands, in the Europe region.
Who are Civic Amsterdam's main competitors?
Direct peers on record are Dock, Combiwel, Participe, MEE Dichtbij, HVO-Querido, Stichting Wijkteams Amsterdam, Stichting De Regenboog Groep and Eigenwijks. B&A WMO Diensten is listed as a broad incumbent. Samen Welzijn is listed as a regional player.
Does Civic Amsterdam have an API?
No public API is recorded for Civic Amsterdam.
What industry is Civic Amsterdam in?
Civic Amsterdam's product category is Community Welfare Services. Its primary akta.pro industry code is BPAGAFAJ, Democracy, Voting Rights & Civic Participation Advocacy, with a secondary code of EDAAAAAH, Civic Literacy (Voting, Rights, Community Participation). Its NAICS code is 81341 and its SIC code is 8300.