COMFORT CLINIC

What COMFORT CLINIC does

Comfort Clinic is a privately held home healthcare clinic and online retailer founded in 2013 by Alla Mast in Oakville, Ontario. The company specializes in custom orthotics, compression therapy products, mastectomy products, orthopedic footwear, and body braces, serving individual patients across the Greater Toronto Area (GTA) and shipping products nationwide across Canada. The business operates a hybrid clinical/retail model combining a single physical clinic with an e-commerce storefront (comfortclinic.ca). Clinical services are delivered by certified professionals including Ontario Registered Chiropodist David A. Pressé (30+ years of experience, joined 2014) and founder Alla Mast (accredited by the American Board for Certification in Orthotics, Prosthetics, and Pedorthics since 2005), covering biomechanical evaluation, gait analysis, 3D scanning/casting for custom orthotics, and certified fittings across multiple product categories.

The product portfolio spans 1,200+ SKUs sourced from 20+ brand partners including Juzo, Mediven, Sigvaris, CircAid, Amoena, Drew, Vionic, Mephisto, DB Easy B, and Jobst. Underlying technology centers on biomechanical assessment combined with 3D scanning/casting for custom orthotics fabrication, taking 2-3 weeks from examination to dispensing. Graduated compression products are offered at 15-20, 20-30, 30-40, and 40-50 mmHg levels, and ready-to-wear garments up to 20 mmHg do not require prescription. The clinic does not ship internationally and is geographically concentrated in Ontario.

Comfort Clinic monetizes through one-time product sales — compression stockings $50-$245, orthopedic footwear $149-$436, breast forms $25-$480 — plus professional service fees for chiropody, custom orthotics prescription, and certified fitting. Direct billing relationships with Green Shield Canada, ADP (Assistive Devices Program), and ODSP reduce friction for insurance-dependent customers. Customer segments include patients with foot and lower limb conditions (plantar fasciitis, diabetic foot care, sport injuries), patients requiring compression therapy (lymphedema, venous insufficiency, DVT prevention), post-mastectomy patients, and athletes/active individuals. The company is founder-owned with no disclosed external investment or institutional backing.

Name

COMFORT CLINIC

Legal name

Comfort Clinic

Website

https://comfortclinic.ca

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Comfort Clinic is a privately held Oakville, Ontario home healthcare clinic and online retailer founded in 2013, specializing in custom orthotics, compression therapy, mastectomy products, orthopedic footwear, and body braces for individual patients across Canada.

Ownership category

akta.pro rank

Product category

Orthopedic Healthcare Services & Medical Supplies

NAICS

Offices of Podiatrists (621391), Offices of Physicians (6211), Other Ambulatory Health Care Services (6219)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Foot Care & Orthotics OTC (Corn/Callus Care, Insoles, Athlete’s Foot Treatments) (CRADAMAL)

Keywords

• Orthopedic footwear
• Custom orthotics
• Compression therapy products
• Mastectomy fitting services
• Chiropody clinic

Headquarters

HQ city

Oakville

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Product Sales (E-commerce and In-Person): Sales of orthotics, orthopedic shoes, compression stockings, compression sleeves, body braces, body support products, and mastectomy products through their e-commerce website (comfortclinic.ca) and physical Oakville location. Products ship across Canada with free shipping on orders over $99 CAD.
2. Healthcare Services: Clinical services including chiropody (foot pain treatment), orthotics prescription, compression garments fitting, body braces fitting, mastectomy products fitting, diabetic foot care, and patient assessments. All services available by appointment only.
3. Insurance Direct Billing: Direct billing services offered to select insurance providers including Green Shield Canada, ADP (Assistive Devices Program), and ODSP. Provides detailed invoices for insurance claims upon request.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Comfort Clinic is a healthcare clinic and online retailer that diagnoses, fabricates, and dispenses custom orthotics, orthopedic footwear, compression therapy garments (stockings, sleeves, gloves, wrap-around), mastectomy products (breast forms, bras, activewear), body braces, and body supports. The clinic delivers chiropody assessments, biomechanical evaluations, gait analysis, 3-D foot scanning/casting, and certified fitting services at its Oakville, Ontario location, while also selling the same product categories nationwide through its e-commerce site.

Product overview

Comfort Clinic is a home healthcare clinic and online retailer offering a comprehensive portfolio of orthopedic products and medical supplies. The core offering centers on orthopedic footwear and custom-made orthotics, complemented by compression therapy products (stockings, sleeves, and wrap-around garments), mastectomy products (breast forms, bras, activewear), body braces, and body support items. The business operates as a physical clinic in Oakville, ON with an e-commerce platform shipping across Canada. Services include professional assessments, custom orthotics fabrication, and certified fitting by specialists. The product portfolio spans both retail products (off-the-shelf items) and prescription-based offerings requiring professional consultation.

Differentiator

Problem solved

Functional benefit

Products and services

• Orthopedic Footwear Orthopedic shoes, athletic shoes, casual shoes, and comfort shoes for men, women, and kids designed to prevent foot pain, leg pain, and ankle pain. Pricing ranges from $149 to $436 across brands like Drew, Vionic (with Orthaheel Technology), DB Easy B, and Mephisto.
• Custom Orthotics Custom-made orthotics for casual, dress, sport, diabetic, and pediatric use, including rigid, semi-rigid, and soft orthotics to treat foot problems and improve alignment. Fabricated from 3-D scanning/casting combined with biomechanical evaluation and gait analysis, with a 2-3 week turnaround from initial examination to dispensing.
• Compression Stockings Graduated compression stockings in compression levels of 15-20, 20-30, 30-40, and 40-50 mmHg for treatment of lymphedema, edema, venous insufficiency, varicose veins, and DVT prevention. Available from Juzo, Mediven, Sigvaris, and Jobst with Clima-Comfort technology; pricing ranges from $50 for basic knee-highs to $245 for therapeutic stockings.
• Compression Sleeves & Gloves Arm compression sleeves, leg compression sleeves, compression gloves, and gauntlets for treatment of lymphedema, shoulder vein thrombosis, post-operative edema, and hand pain from arthritis. Sourced from Juzo, Mediven, Sigvaris, and CircAid.
• Mastectomy Products Mastectomy products including breast forms ($89-$480), post-surgical puff forms ($25), mastectomy bras ($98), activewear, and swimwear from Amoena and related brands, complemented by certified breast prostheses and bra fitting services.
• Body Braces Body braces including knee, foot/ankle, elbow, wrist/hand, shoulder, back braces, and posture supports for treatment of osteoarthritis, sprains, strains, and sports injuries. Available across adult and pediatric categories with certified body braces fitting.
• Body Supports Body support products including contoured pillows, cervical memory foam pillows, travel neck pillows, back and neck massagers, and foot massagers sold both online and at the Oakville clinic.
• Compression Wrap-Around Garments Inelastic adjustable compression wrap-around garments for arm and leg with interlocking band system, available in compression levels of 10-20, 20-30, 30-40, and 40+ mmHg, including CircAid JuxtaFit and Juxtalite lines for lymphedema and advanced venous conditions.
• Chiropody Services Professional foot care services including biomechanical evaluation, gait analysis, custom orthotics prescription, diabetic foot care, foot casting, orthotic dispensing, patient assessment, and treatment of foot pain, plantar fasciitis, ingrown nails (non-surgical), sport injuries, and foot alignment issues. Delivered by appointment only at the Oakville clinic.
• Certified Fitting Services Professional fitting services for compression garments, orthotics, body braces, mastectomy products (breast prostheses and bra fitting), and footwear by certified specialists, including shoe fitting, body braces fitting, and compression garments fitting at the Oakville clinic.

Quantifiable outcome

• Custom orthotics process takes 2-3 weeks from initial examination to dispensing
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and major.

• JuzocoreTechnology or IntegrationJuzo is a leading manufacturer of compression garments, socks, and arm sleeves. Comfort Clinic offers a wide range of Juzo products including Juzo Soft, Juzo Dynamic, Juzo Basic, and Juzo Naturally Sheer compression stockings in various compression levels (15-20, 20-30, 30-40 mmHg).
• MedivencoreTechnology or IntegrationMediven offers compression therapy products including Mediven Elegance, Mediven Plus, Mediven Harmony, and Mediven Rejuva lines. Products include compression stockings, arm sleeves, gauntlets, and gloves with Clima-Comfort technology.
• SigvariscoreTechnology or IntegrationSigvaris provides compression stockings including Women's Cushioned Cotton, Traveno Travel, Sheer Fashion, and Merino Outdoor lines. Comfort Clinic offers Sigvaris products for casual, athletic, and medical use.
• CircAidcoreTechnology or IntegrationCircAid specializes in inelastic adjustable compression wrap-around garments including JuxtaFit, Juxtalite, and Comfort lines. Products feature Juxtalock band system for adjustable compression levels.
• AmoenacoreTechnology or IntegrationAmoena is a leading manufacturer of mastectomy products including breast forms, mastectomy bras, swimwear, and activewear. Comfort Clinic offers Amoena Premium Priform breast forms, post-surgical puff forms, and various bra styles.
• DrewmajorTechnology or IntegrationDrew manufactures orthopedic and therapeutic shoes for men including Aaron, Armstrong, Bexley II, Big Easy Boots, Boston, Boulder, Bronx, Buffalo, Burbank, Buzz, Caleb, and Canyon Hikers lines.
• VionicmajorTechnology or IntegrationVionic with Orthaheel Technology offers orthotic footwear designed by Dr. Andrew Weil. Products feature 1st Ray Flex technology for arch support and heel stabilization.
• DB Easy BmajorTechnology or IntegrationDB Easy B manufactures orthopedic and orthotic-friendly footwear including Benedict, Bob, Carlton, Daniel, Darren, Desmond, Donald, Hamilton, Joseph, and Norton shoes for men; Ace 2, Caroline 2, Eliza, Eunice, Firecrest, Fork, Grace, Owl, Pacific, Rail, Rory, Aurora, Bliss 2, Bullfinch, Petula, Royston, Serena, and Stoke for women.
• MephistomajorTechnology or IntegrationMephisto offers comfort and orthopedic footwear known for quality craftsmanship and foot comfort technology.
• JobstcoreTechnology or IntegrationJobst (BSN-Jobst) provides compression therapy products including Relief, forMen, ActiveWear, Style, Opaque, and UltraSheer lines in various compression levels.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• BrightLife Direct: US-based online retailer specializing in compression stockings, lymphedema garments, and mastectomy products. Closest e-commerce peer in the compression and mastectomy categories, with overlapping brand portfolio (Sigvaris, Jobst, Amoena).
• Healthwick: Canadian e-commerce retailer of compression garments, ostomy supplies, and wound care products, with home delivery across Canada. Direct comparable on the compression/medical-supply DTC side, though less focused on custom orthotics and mastectomy.
• Healthy Feet Store: US online retailer of orthopedic footwear, orthotic insoles, and foot-care products, carrying brands like Vionic, Drew, and Mephisto. Comparable on the orthopedic-footwear and orthotic-insoles merchandising side, but without the in-clinic fitting services.
• Foot Solutions: US-based franchise specializing in custom orthotics, comfort footwear, and foot-care assessments. Comparable clinical-services-plus-retail model, though US-focused and franchise-structured rather than single-clinic.
• Walkright Pedorthics: Canadian pedorthic and orthotics clinic offering custom orthotics, orthopedic footwear, and foot-care services. Direct comparable on the clinical/chiropody services side, with similar GTA-Ontario positioning.
• Kintec Footwear & Orthotics: Canadian orthotics-focused retailer with multiple clinic locations across BC and Ontario, offering custom orthotics, orthopedic footwear, and compression products. Closest direct comparable in product mix and clinical service model, though larger in physical footprint.

Broad incumbents

• Medical Mart: Canadian medical supply retailer serving both consumers and institutions with compression, orthotics, mobility, and home-health products. Overlaps on the compression and orthopedic categories at a broader, multi-category scale.
• Mountainside Medical Equipment: US online distributor of medical supplies including compression garments, mastectomy products, and orthopedic braces. Comparable product mix and DTC model, but at materially larger catalog and US-market scale.
• Shoppers Home Health Care: National Canadian home-health retailer (subsidiary of Loblaw/Shoppers Drug Mart) carrying orthopedic footwear, compression, mobility, and home-health products. Comparable product categories but much broader portfolio and multiple physical locations.

Others

• Amoena: Global manufacturer of mastectomy products (breast forms, bras, swimwear) and post-surgical garments, sold through Comfort Clinic as a key brand partner. Adjacent supplier rather than competitor; included because it is a key dependency for Comfort Clinic's mastectomy category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/comfortclinic
• Facebookfacebook.com/comfortclinic
• Pinterestpinterest.com/comfortclinic
• LinkedInlinkedin.com/company/comfort-clinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about COMFORT CLINIC