ConVergence Technologies, Inc.
ConVergence Technologies is a private holding company operating four subsidiaries (IPpay, MitoTec, CTIconnect, Zappte) that deliver payment processing, managed IT infrastructure, telecom distribution, and gateway services to ISPs, utilities, government, and SMB enterprises across North America.
- Company typePrivate
- Founded1995
- HeadquartersRiviera Beach, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What ConVergence Technologies, Inc. does
ConVergence Technologies, Inc. is a privately held holding company founded in 1995 and headquartered in Riviera Beach, Florida, that provides administrative, executive, and back-office services to a family of operating subsidiaries serving ISPs, utilities, government, and SMB enterprises. The company reorganized its business units into three wholly owned subsidiaries in 2017 (IPpay LLC, MitoTec LLC, CTIconnect LLC) and later added Zappte as a fourth, covering payments, IT infrastructure, network distribution, and gateway services across North America with a claimed global reach via IPpay.
The company's core technology is the MitoTec Business Technology Platform, a per-user/per-month subscription that bundles internet access, computing hardware, Microsoft software licensing, business phone service, server and network infrastructure, backup and disaster recovery, and secure remote access into a single fixed-fee offering. CTIconnect operates as a premier North American distributor of fixed wireless, telecommunications, and network infrastructure hardware, including the proprietary Apex9 brand and third-party Cambium Networks products integrated with the cnMaestro management system. IPpay and Zappte provide card-not-present payment processing, recurring billing, and gateway connectivity on month-to-month agreements with no early termination fees.
ConVergence generates revenue through a diversified mix of subscription fees (MitoTec), transaction and gateway fees (IPpay, Zappte), and hardware distribution margins (CTIconnect), supplemented by internal administrative services billed across the family of companies. Go-to-market is event-driven, with the company engaging prospects at industry conferences such as WISPAPALOOZA, Cable-Tec Expo, and the CCA Annual Convention, supported by case studies, newsletter marketing, and direct sales through subsidiaries. Customer concentration appears moderate, spread across named SMB ISPs and a K-12 school district, with no public revenue disclosure available.
ConVergence Technologies, Inc. firmographics
Firmographics- Name
- ConVergence Technologies, Inc.
- Legal name
- ConVergence Technologies, Inc.
- Website
- https://convergencetec.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ConVergence Technologies is a private holding company operating four subsidiaries (IPpay, MitoTec, CTIconnect, Zappte) that deliver payment processing, managed IT infrastructure, telecom distribution, and gateway services to ISPs, utilities, government, and SMB enterprises across North America.
- Ownership category
- akta.pro rank
ConVergence Technologies, Inc. industry classification
Industry- Product category
- Diversified Technology Services & Payment Processing
- NAICS
- Computer and Peripheral Equipment Manufacturing (33411), Communications Equipment Manufacturing (3342)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Telecommunications & Network Engineering Consulting (BPAHAIAH)
- akta.pro secondary industries
- Edge-Integrated Private Connectivity (MEC + Private 5G/Wi‑Fi) (HDAIAGAE), Intercompany & Consolidation Support (Eliminations, Group Reporting Support) (BPAAAGAG)
Keywords
Where ConVergence Technologies, Inc. is headquartered
LocationHeadquarters
- HQ city
- Riviera Beach
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ConVergence Technologies, Inc. business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Administrative & Management Services: ConVergence Technologies provides C-level leadership and back-office administrative services including accounting, business development, cloud-based ERP, engineering, management, marketing, payroll, and supply chain operations to its family of companies and other entities seeking growth and profitability.
- IPpay Payment Processing: Electronic payment processing for card-not-present transactions, recurring billing, and subscription payments. Revenue derived from transaction fees and gateway fees. Offers month-to-month agreements with no early termination fees.
- MitoTec IT Platform Subscription: The MitoTec Business Technology Platform is provided at a per-user/per month fee, offering a fixed, scalable and guaranteed annual cost for all IT and communication needs including hardware, software, internet access, phone service, and support.
- CTIconnect Distribution: Distribution of fixed wireless, telecommunications equipment, network infrastructure hardware and computer systems to ISPs, utilities, government, enterprise, transportation and industrial networks in North America. Revenue from hardware sales.
- Product Returns and Warranty Services: Revenue from restocking fees (15% on product returns for refund/merchandise credit) and inspection fees ($89 on products returned as defective but tested without defect found).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | MitoTec Business Technology Platform - Per User Per Month |
| Transaction based/ take rate | Monthly | IPpay Payment Processing - Month-to-Month |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
ConVergence Technologies, Inc. product offering
Product offeringCore offering
ConVergence Technologies, Inc. is a privately held holding company that owns and operates four subsidiaries: CTIconnect LLC distributes fixed wireless and telecom equipment; IPpay LLC and Zappte provide electronic payment processing services; and MitoTec LLC delivers IT services built around its Business Technology Platform. The portfolio spans telecom distribution, merchant payment processing, and managed IT services for business customers.
Product overview
ConVergence Technologies, Inc. operates as a parent holding company providing administrative and management support services to its portfolio of wholly owned subsidiaries. The company organized its business units in 2017 into four subsidiaries: CTIconnect LLC (premier distributor of fixed wireless, telecommunications, network infrastructure and computer systems for ISPs and enterprises, featuring the Apex9 hardware brand), IPpay LLC (global Card-Not-Present electronic payment processing for merchants), MitoTec LLC (wholesale network deployment services, voice services, and the MitoTec Technology Platform for Business providing all-in-one per-user/per month IT infrastructure), and Zappte (payment gateway connectivity and back-office reconciliation for credit, debit, and ACH transactions). CTIconnect also distributes third-party networking products including Cambium Networks wireless access points and the cnMaestro network management system.
Differentiator
Problem solved
Functional benefit
Brands
- Apex9: Hardware and accessory solutions brand developed by CTIconnect with industry leading quality and value.
- MitoTec Business Technology Platform
Products and services
- CTIconnect
Quantifiable outcome
- SHS Networks saved over 8% per month on credit card transactions, totaling more than $16,000 saved annually, in addition to streamlined bookkeeping
- +2 more outcomes
Companies that use ConVergence Technologies, Inc.
Customer profileNamed customers4 records
Segments7 records
Ideal customer profiles3 records
ConVergence Technologies, Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
ConVergence Technologies, Inc. partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Cambium NetworkscoreCTIconnect distributes and implements Cambium Networks products including cnPilot e400 access points and cnMaestro network management system. Cambium products are used in customer deployments providing quality and reliability at competitive price points.
- IPpay LLCcoreWholly owned subsidiary of ConVergence Technologies. Global electronic payment processing solutions provider specializing in Card-Not-Present transactions for telecom, utility, and subscription internet commerce.
- MitoTec LLCcoreWholly owned subsidiary of ConVergence Technologies. Provides wholesale network deployment services, voice services, internet access, datacenter services, and the MitoTec Technology Platform for Business.
- CTIconnect LLCcoreWholly owned subsidiary of ConVergence Technologies. Premier distributor of fixed wireless, telecommunications, network infrastructure and computer systems for ISPs, utilities, government, enterprise, transportation and industrial networks in North America.
- ZappteminorPayment processing partner providing payment gateway connectivity, back-office infrastructure and reconciliation for credit, debit, and ACH transactions. Has processed billions worldwide over 20 years of payments experience.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
ConVergence Technologies, Inc. competitors and assessment
Company assessmentDirect peers
- Dataprise: Managed IT services provider offering cloud, security, networking, and end-user support on a subscription basis. Directly comparable to MitoTec's all-in-one per-user managed IT and communications platform model.
- Winncom Technologies: Global value-added distributor of wireless networking, broadband, and telecom equipment serving ISPs, WISPs, and carriers. Directly comparable to CTIconnect as a wireless/telecom equipment distributor serving similar ISP/WISP channels.
- Stax (formerly Fattmerchant): Subscription-based payment processor with transparent flat-rate pricing and interchange-plus models. Closely comparable to IPpay's flat-fee CNP processing approach and month-to-month agreement structure.
- Tessco Technologies: Distributor of wireless infrastructure products to carriers, integrators, and WISPs. Highly comparable to CTIconnect's distribution business in North America, with similar customer base and product categories.
- Ntiva: Managed IT services and cloud provider for SMB and mid-market. Comparable to MitoTec on managed IT, VoIP, network design, and bundled subscription service offerings.
Broad incumbents
- ADTRAN: Established telecom and broadband networking equipment vendor serving carriers and ISPs globally. Overlaps with CTIconnect's product portfolio and customer base as a broad incumbent in fixed-wireless and broadband infrastructure.
- Cambium Networks: OEM of fixed wireless and enterprise Wi-Fi infrastructure (cnPilot, cnMaestro). Relevant as CTIconnect's primary distribution partner and as a broad incumbent whose channel decisions directly affect ConVergence's distribution economics.
- Calix: Broadband access platform and equipment vendor serving ISPs and telecom operators. Comparable to CTIconnect as a key equipment supplier into the same WISP/ISP ecosystem ConVergence serves.
- Westcon-Comstor: Global value-added distributor of networking, cybersecurity, and collaboration technology. Comparable as a broad incumbent IT/telecom distributor against which CTIconnect competes for channel position.
- Stripe: Global online payment processing platform supporting recurring billing, subscriptions, and card-not-present transactions. A broad incumbent directly competing with IPpay/Zappte in CNP and subscription payment processing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ConVergence Technologies, Inc. social profiles
Digital presenceConVergence Technologies, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
ConVergence Technologies, Inc. leadership team
Management profileNumber of profiles
ConVergence Technologies, Inc. subsidiaries and ownership
Company hierarchySubsidiaries4 records
ConVergence Technologies, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ConVergence Technologies, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ConVergence Technologies, Inc.
What does ConVergence Technologies, Inc. do?
ConVergence Technologies, Inc. is a privately held holding company that owns and operates four subsidiaries: CTIconnect LLC distributes fixed wireless and telecom equipment; IPpay LLC and Zappte provide electronic payment processing services; and MitoTec LLC delivers IT services built around its Business Technology Platform. The portfolio spans telecom distribution, merchant payment processing, and managed IT services for business customers.
Is ConVergence Technologies, Inc. a public or private company?
ConVergence Technologies, Inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ConVergence Technologies, Inc. founded?
ConVergence Technologies, Inc. was founded in 1995. It employs 11 to 50 people.
Where is ConVergence Technologies, Inc. based?
ConVergence Technologies, Inc. is headquartered in Riviera Beach, United States, in the North America region.
How does ConVergence Technologies, Inc. make money?
Five revenue lines are on record. Administrative & Management Services are the primary driver. The others are IPpay Payment Processing, mitoTec IT Platform Subscription, CTIconnect Distribution and product Returns and Warranty Services.
Who are ConVergence Technologies, Inc.'s main competitors?
Direct peers on record are Dataprise, Winncom Technologies, Stax (formerly Fattmerchant), Tessco Technologies and Ntiva. Broad incumbents are ADTRAN, Cambium Networks, Calix, Westcon-Comstor and Stripe.
Does ConVergence Technologies, Inc. have an API?
No public API is recorded for ConVergence Technologies, Inc..
What industry is ConVergence Technologies, Inc. in?
ConVergence Technologies, Inc.'s product category is Diversified Technology Services & Payment Processing. Its primary akta.pro industry code is BPAHAIAH, Telecommunications & Network Engineering Consulting, with a secondary code of HDAIAGAE, Edge-Integrated Private Connectivity (MEC + Private 5G/Wi‑Fi). Its NAICS code is 33411 and its SIC code is 5045.