What MitoTec does

MitoTec LLC is a privately held U.S. managed IT services and wholesale telecom provider, founded in 2020 as a wholly owned subsidiary of ConVergence Technologies, a diversified technology group in operation since 1995 that also includes sister companies CTIconnect (telecom infrastructure distribution), IPpay (recurring payments), and Zappte (payment gateway). The company targets two distinct customer bases: (i) ISPs, WISPs, value-added resellers, and telecom operators seeking to expand their product portfolios through white-labeled offerings, and (ii) small and midsize businesses (typically 8-200 employees) seeking outsourced IT, communications, and network infrastructure.

The core technology stack is technology-agnostic and spans cloud-based VoIP telephony, wholesale voice termination, FCC-compliant E911 (with claimed 15-20% savings vs. standard services), satellite broadband distributed exclusively under the MitoSat brand via Viasat (speeds up to 100 Mbps, no data caps, 24/7 NOC), managed large-scale WiFi for campuses and warehouses, MitoCloud managed IT, backup and disaster recovery, professional network services (feasibility, design, engineering, program management), and a home security/automation bundle (ProtectMyHome) built on Alula hardware with Z-Wave and AI cameras. OTT live-TV streaming (110+ channels) is offered through an exclusive Vidgo partnership.

MitoTec makes money predominantly through recurring wholesale and managed-services subscriptions: ISP/WISP/VAR partners pay monthly per-seat or usage-based fees for white-labeled VoIP, satellite, E911, and streaming services that they resell under their own brand, while SMB customers pay a fixed monthly managed-IT fee bundled with VoIP, backup, security, and equipment. Professional services add project-based fees on top. Distribution is channel-led (white-label partners set their own retail prices) for the ISP/WISP side, and direct sales-led for SMBs and large-scale WiFi deployments. Pricing is quote-based and not publicly disclosed; three U.S. offices (Riviera Beach FL headquarters, Burr Ridge IL support center, Lisle IL) and a 24/7/365 NOC underpin the support commitment.

Name

MitoTec

Legal name

MitoTec LLC

Website

https://mitotec.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

MitoTec LLC is a U.S. IT managed-services and wholesale telecom provider serving ISPs, WISPs, VARs, and telecom operators with white-labeled VoIP, satellite broadband, E911, OTT, and managed WiFi, and serving small and midsize businesses with managed IT, cloud, and backup services under a recurring-fee model.

Ownership category

akta.pro rank

Product category

Managed IT & Wholesale Telecommunications Services

NAICS

Telecommunications Resellers (517121), Satellite Telecommunications (517410), Telecommunications (517), Other Services (except Public Administration) (81)

SIC

Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385), Wholesale-Electrical Appliances, Tv & Radio Sets (5064)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

akta.pro secondary industry

Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD)

Keywords

• Wholesale VoIP services
• Satellite broadband distribution
• Managed IT services
• White-label telecom platforms
• Network professional services

Headquarters

HQ city

Palm Beach

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Monthly subscription-based managed services including 24/7/365 support, hosting, VoIP, software licensing, remote workforce setup, data backup and recovery, security, and equipment provision under a fixed-rate pricing model.
2. Wholesale VoIP: Partners purchase VoIP services at wholesale rates and resell at retail pricing to generate profit margins. Revenue generated through per-seat or usage-based pricing on VoIP services resold to end customers.
3. Satellite Broadband Distribution: Exclusive wholesale distribution of Viasat satellite broadband services. Partners set their own pricing and maintain billing control while MitoTec provides the underlying service infrastructure.
4. Professional Network Services: Project-based professional services including network design, implementation, IT consulting, program management, construction management, operations and maintenance. Revenue generated through one-time project fees.
5. Cloud Services: MitoCloud services provide IT infrastructure, cloud computing, and application hosting as a managed service, bundled with other offerings for SMB customers.
6. Vidgo OTT Streaming: Exclusive partnership with Vidgo for live TV streaming services (110+ channels). Partners can bundle streaming with internet services to increase customer retention without managing infrastructure.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

MitoTec is an IT managed-services and wholesale telecom provider offering white-labeled connectivity and technology solutions to ISPs, WISPs, VARs, and telecom operators, as well as directly to small and midsize businesses. Its core offerings include wholesale VoIP, satellite broadband (Viasat), E911, OTT streaming (Vidgo), cloud-hosted managed IT, business VoIP, backup/disaster recovery, large-scale WiFi, and home security/automation.

Product overview

MitoTec is an IT managed services provider offering a portfolio of connectivity and technology solutions for two primary market segments: ISPs, WISPs, VARs, and Telecom Operators (via MitoSat satellite broadband, Wholesale VoIP, Professional Network Services, E911 Services, and Vidgo streaming); and Small & Midsize Businesses (via MitoCloud managed IT, Business VoIP, Backup & Disaster Recovery, Large-Scale WiFi, and Professional Network Services). The company also provides Protect My Home home security and automation services. Services are technology-agnostic, white-label ready, and delivered through exclusive partnerships with Viasat and Vidgo.

Differentiator

Problem solved

Functional benefit

Brands

• MitoSat: Turnkey, white-labeled, high-speed satellite-broadband service designed for operators serving commercial and residential customers. An exclusive wholesale distributor of Viasat satellite-broadband services.

Products and services

• MitoSat Satellite Broadband Turnkey, white-labeled wholesale satellite broadband service via exclusive Viasat distribution, offering speeds up to 100 Mbps with no data caps and 24/7/365 NOC support, enabling ISPs/operators to serve commercial and residential customers in unserved or remote areas.
• Wholesale VoIP White-label cloud-based VoIP phone system that ISPs, WISPs, VARs, and telecom operators can rebrand with their own portal features and billing, including call forwarding, follow-me, advanced voicemail, and SMS.
• Professional Network Services Network design and implementation services for ISPs and telcos, covering feasibility studies, cost-benefit modeling, network engineering, IT consulting, program/construction management, and operations & maintenance.
• E911 Services FCC-compliant E911 access service for VoIP providers with secure, redundant connectivity, detailed caller-location data, and routing to over 6,000 PSAPs across the USA and Canada; positioned at 15-20% savings versus standard offerings.
• Vidgo OTT Streaming Exclusive partnership offering 110+ channels of live sports, news, entertainment, and local programming that ISPs and WISPs can bundle with internet services to increase customer retention without managing infrastructure.
• MitoCloud Managed IT Managed cloud and IT services for SMBs covering 24/7/365 support, application hosting, VoIP, remote workforce setup, data security, backup, recovery, and equipment under an affordable fixed monthly fee.
• Business VoIP Cloud-based VoIP telephony for small and medium businesses featuring HD voice, video conferencing, CRM integration, and mobile support.
• Backup & Disaster Recovery Data backup strategy and disaster-recovery planning services to ensure business continuity against data loss, corruption, and ransomware for SMB customers.
• Large-Scale WiFi Customized, standards-based managed WiFi solutions for campuses, schools, and warehouses including access points, switches, next-generation firewalls, and IP-connected power with proactive monitoring on a monthly fee model with no upfront capex on access points.
• Protect My Home Turnkey home alarm and automation offering built on Alula technology, with Zwave home automation, AI-capable exterior/interior cameras, and remote-access doorphone for ISP-managed deployments.

Quantifiable outcome

• 15-20% savings on E911 services compared to standard rates
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• ConVergence TechnologiescoreStrategic or Co-development Partner · 1 January 1995ConVergence Technologies is the parent company of MitoTec. Since 1995, ConVergence has provided management and administrative services to bring together telecom, network infrastructure, wireless connectivity, and business solutions. It provides C-level leadership in accounting, business development, cloud-based ERP, engineering, management, marketing, payroll, and supply chain operation for its family of companies including MitoTec, IPpay, CTIconnect, and Zappte.
• CTIconnectminorStrategic or Co-development Partner · 1 January 1995Sister company under ConVergence Technologies. CTIconnect is a premier distributor of fixed wireless and telecommunications infrastructure for ISPs, cable operators, telephone companies, utilities, government, enterprise, transportation, IoT, and industrial networks in North America.
• ViasatcoreTechnology or IntegrationExclusive wholesale distribution partnership for Viasat satellite broadband services. MitoTec offers MitoSat, a turnkey white-labeled satellite broadband service enabling partners to serve customers regardless of location, range, or topography. Services include 100 Mbps speeds with no data caps.
• VidgocoreTechnology or IntegrationExclusive partnership with Vidgo offering more than 110 channels of live sports, news, entertainment, and local programming. Partners can bundle streaming with internet services to increase customer retention without managing infrastructure.
• IPpayminorStrategic or Co-development PartnerSister company under ConVergence Technologies. IPpay is a global electronic payments processor solving card-not-present issues for recurring payment processing in the telecom and ISP industry, now expanded to serve businesses of all sizes.
• ZappteminorStrategic or Co-development PartnerSister company under ConVergence Technologies. Zappte is a payment acceptance gateway with 20 years of dedicated service and billions in transactions for wireless internet, VoIP, and utilities. Offers white-labeled solutions for emerging market merchants.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• AireSpring: AireSpring is a wholesale/managed provider of VoIP, UCaaS, data, and managed network services to SMBs and channel partners — a near-direct analogue to MitoTec's wholesale VoIP plus managed IT stack.
• Telarus: Telarus is the largest US master agent/distributor for telecom, UCaaS, and cloud services, partnering with ISPs, VARs, and agents to resell services — directly comparable to MitoTec's channel-partner GTM and white-label model.
• MicroCorp: MicroCorp is a master agency distributing voice, data, cloud, and security services through agents and VARs — directly comparable to MitoTec's wholesale/white-label distribution model for ISPs and VARs.
• Intelisys: Intelisys (a ScanSource company) is a master agent/distributor for UCaaS, connectivity, and cloud services sold through a partner channel — directly analogous to MitoTec's ISP/VAR partner motion.
• Sandler Partners: Sandler Partners is a master agent/distributor for telecom, managed services, cloud, and security — a channel-driven distributor closely comparable to MitoTec's white-label ISP/VAR approach.
• ITsavvy: ITsavvy is a US managed IT services provider for SMB and mid-market clients, offering networking, cloud, VoIP, security, and managed WiFi — directly comparable to MitoTec's MitoCloud/managed services business.
• NetStar Technologies: NetStar is a managed IT services provider for SMBs delivering network management, VoIP, cloud, backup, and security — overlapping closely with MitoTec's SMB service portfolio.

Others

• Viasat: Viasat is the upstream satellite broadband provider that MitoTec distributes exclusively via MitoSat; included as an adjacent/partner rather than direct competitor, since Viasat supplies the underlying connectivity MitoTec resells.

Emerging players

• Pax8: Pax8 is a cloud-focused distributor for MSPs and VARs offering SaaS, security, and managed cloud services — adjacent to MitoTec's wholesale/managed-services motion but not directly competing in satellite, VoIP, or connectivity.
• AppSmart (now part of Pax8): AppSmart is/was a telecom and IT services marketplace for businesses sold through channel partners — a partial comparable to MitoTec's white-label, partner-led distribution approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MitotecL
• Facebookfacebook.com/MitoTecLLC
• LinkedInlinkedin.com/company/mitotec

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MitoTec