Costas Inn

What Costas Inn does

Costas Inn is a family-owned seafood restaurant and crab house headquartered at 4100 North Point Boulevard in Dundalk, Baltimore, Maryland, founded in 1971 by first-generation Greek immigrant Costas N. Triantafilos. The company operates a flagship full-service restaurant in Dundalk featuring steamed blue crabs flown in daily, award-winning jumbo lump crab cakes, pit beef, lobster specials, and made-to-order entrees, alongside a 15-big-screen sports bar atmosphere; a second location in Timonium near the Maryland State Fairgrounds extends its physical presence in the Baltimore metro. The restaurant integrates with third-party ordering and delivery platforms (Toast for direct pickup ordering, DoorDash and Uber Eats for delivery) and runs a nationwide e-commerce storefront shipping crab cakes in single and 10-pack SKUs, party packages, branded clothing, seasonings, and digital gift cards valid only on the e-commerce site.

The business operates five revenue streams: dine-in restaurant service, online ordering and delivery via third-party platforms, nationwide e-commerce shipping of seafood products, Baltimore-area catering for events and corporate functions, and digital gift cards sold in $25 to $100 denominations. Pricing for e-commerce SKUs is fixed per unit ($22 per 5 oz. crab cake, $32 per 8 oz. cake, $210 per 10-pack), dine-in specials include a $29.95 Thursday Lobster Night, and a Super Bowl buffet is offered at $14.95 per adult. Customer segments are segmented horizontally across local Maryland residents seeking authentic blue crabs and crab cakes, Baltimore Ravens and Orioles sports fans during game day viewing, holiday and event celebrators, and corporate/group catering clients.

The company has no proprietary technology platforms; its technical footprint consists of standard restaurant SaaS integrations (Toast, DoorDash, Uber Eats), a WordPress-style content website with 66+ blog pages, and social media presences on Facebook, Twitter, Pinterest, and YouTube. Brand equity is its primary commercial asset, supported by Zagat ratings since 1999, nine appearances on the NBC Today Show, a Food Network feature with Michael Symon, and a Baltimore Business Journal #1 crab house ranking in 2022. No external funding, subsidiaries, parent entities, or M&A activity are disclosed.

Name

Costas Inn

Legal name

Costas Inn

Website

https://costasinn.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

11–50 employees

Short description

Costas Inn is a family-owned Baltimore seafood restaurant and crab house, founded in 1971, operating dine-in locations in Dundalk and Timonium, plus nationwide direct-to-consumer shipping of crab cakes via its own e-commerce storefront. It serves local Maryland residents, sports fans, holiday celebrators, and corporate catering clients.

Ownership category

akta.pro rank

Product category

Seafood Restaurant & Crab House

NAICS

Full-Service Restaurants (722511), Seafood Product Preparation and Packaging (311710)

SIC

Retail-Eating Places (5812), Prepared Fresh Or Frozen Fish & Seafoods (2092)

akta.pro primary industry

Steakhouses & Seafood Restaurants (THAFACAE)

akta.pro secondary industry

Seafood Meal Kits & Heat-and-Eat Entrées (Prepared Meals Featuring Seafood) (AFANALAH)

Keywords

• Maryland seafood restaurant
• Steamed blue crabs
• Jumbo lump crab cakes
• Baltimore crab house
• Pit beef sandwiches

Headquarters

HQ city

Dundalk

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Dine-in Restaurant Service: Traditional sit-down restaurant service at Dundalk location with full bar, multiple dining areas, and sports viewing on 15 Big Screens. Serves steamed crabs, award-winning crab cakes, pit beef, and made-to-order entrees.
2. Online Ordering and Delivery: Online ordering through Toast platform for pickup, plus delivery partnerships with DoorDash and Uber Eats. Also accepts orders via phone.
3. Nationwide Shipping: Online shop shipping fresh crab cakes and seafood products nationwide, including party packages, clothing, and seasonings.
4. Catering Services: Baltimore area seafood catering for holiday events, parties, and corporate functions.
5. Gift Cards: Online gift cards available in denominations from $25 to $100, with next-day delivery options.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Costas Inn is a family-owned seafood restaurant founded in 1971 that serves steamed blue crabs, award-winning Maryland jumbo lump crab cakes, pit beef sandwiches, lobster, and made-to-order seafood entrees at two dine-in locations in Dundalk and Timonium, Maryland, with a sports-bar atmosphere featuring 15 big screens. Beyond dine-in, the company operates a nationwide e-commerce store that ships fresh crab cakes and seafood products, accepts online orders through Toast, DoorDash, and Uber Eats, runs Baltimore-area catering, and sells online gift cards.

Product overview

Costas Inn is a family-owned seafood restaurant and crab house operating since 1971, offering both dine-in services and e-commerce for shipping crab cakes nationwide. The core product is a seafood restaurant featuring steamed blue crabs, award-winning jumbo lump crab cakes, and various seafood entrees. The e-commerce arm sells crab cakes (5oz and 8oz sizes, and 10-pack bundles), online gift cards, and shipping services for nationwide delivery. Additional offerings include catering services, Thursday lobster night specials, and pit beef sandwiches. The restaurant integrates with third-party delivery platforms (DoorDash, Uber Eats) and online ordering systems (Toast) for pickup orders.

Differentiator

Problem solved

Functional benefit

Products and services

• Dine-in Restaurant Service Full-service seafood restaurant at two Maryland locations (Dundalk headquarters and Timonium) serving steamed blue crabs, jumbo lump crab cakes, lobster, pit beef sandwiches, and made-to-order seafood entrees, with a full bar and 15 big screens for sports viewing. Hours Mon-Thurs/Sun 11am-9pm, Fri-Sat 11am-10pm.
• 5 oz. Maryland Jumbo Lump Crab Cake

Quantifiable outcome

• Voted #1 Baltimore Seafood Restaurant 2015 by USA Today 10Best
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Three partnerships are on record, tiered core.

• DoorDashcoreChannel Partner/ Reseller/ DistributorDoorDash delivery partnership enables customers to order Costas Inn crab cakes and seafood for pickup or delivery through the DoorDash platform. Customers can access the restaurant listing through DoorDash for fast food delivery.
• Uber EatscoreChannel Partner/ Reseller/ DistributorUber Eats delivery partnership allows customers to order Costas Inn seafood for pickup or delivery through the Uber Eats platform, extending restaurant reach to delivery customers.
• ToastcoreTechnology or IntegrationToast online ordering system enables direct online ordering for pickup from Costas Inn Dundalk location, integrated into restaurant operations for order management.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Joe's Crab Shack: National casual seafood chain focused on crab, shrimp, and Cajun-style seafood platters; broader portfolio with multiple locations nationwide, comparable casual seafood dining experience but at materially larger scale.
• Legal Sea Foods: Multi-unit East Coast seafood restaurant chain offering full-service seafood dining with broader geographic reach and a more polished, broader-menu positioning; overlaps with Costas on seafood restaurant category but at higher scale.

Direct peers

• L.P. Steamers: Baltimore-area crab house specializing in steamed crabs, crab cakes, and casual seafood dining. Closely comparable as a Maryland-focused, family-style crab house competing for the same local diners.
• The Crab Place (CrabPlace.com): Online seafood retailer focused on Maryland steamed crabs, crab cakes, and seafood gifts shipped nationwide. Direct competitor to Costas Inn's e-commerce crab cake and crab shipping business.
• Cameron's Seafood: Maryland-based mail-order seafood company specializing in nationwide shipping of crab cakes, crabs, and seafood platters. Direct comparison on the DTC crab cake shipping model.
• Obrycki's Crab House: Historic Baltimore seafood restaurant known for Maryland steamed crabs and crab cakes, serving a similar local and tourist customer base with comparable sit-down, full-service dining format.
• Faidley Seafood: Baltimore landmark seafood retailer and restaurant at Lexington Market, famous for its lump crab cakes and nationwide shipping — a direct comparison on both dine-in and mail-order crab cake lines.
• Phillips Seafood: Long-running Baltimore/Maryland-based seafood restaurant group and crab house with multiple locations, national shipping of crab cakes, and a comparable menu centered on steamed crabs, crab cakes, and Maryland classics. Directly comparable in geography, cuisine, and DTC shipping model.
• Harbor House (Baltimore-area): Local Dundalk/Baltimore seafood restaurant serving steamed crabs, crab cakes, and sports-bar fare; extremely close geographic peer in the same neighborhood with overlapping sports-viewing and casual seafood positioning.

Regional players

• Conrad's Crab Palace: Maryland-based crab house offering steamed crabs, crab cakes, and seafood catering in the greater Baltimore/Annapolis region. Comparable regional seafood competitor with similar Maryland cultural positioning.

Market position

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CostasInn
• YouTubeyoutube.com/user/CostasInn
• Facebookfacebook.com/costasinn
• Pinterestpinterest.com/costasinn
• LinkedInlinkedin.com/company/costas-inn

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Costas Inn