DB Sales & Service
DB Sales & Service is a Southern California manufacturers' representative and factory-authorized service provider for commercial boilers, HVAC, pumps, and plumbing equipment, serving hospitals, hotels, schools, and commercial real estate across nine counties with sales, installation, 24/7 service, rentals, and parts.
- Company typePrivate
- Founded1978
- HeadquartersGarden Grove, CA, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What DB Sales & Service does
DB Sales & Service Inc. is a private, family-owned manufacturers' representative and factory-authorized service provider for commercial boilers, industrial equipment, HVAC, and plumbing products, headquartered in Garden Grove/Anaheim, California. Founded in 1978 and acquired by current owner and president Steve Mertz in 2010, the company serves commercial and industrial facilities across nine Southern California counties — Imperial, Kern, Los Angeles, Orange, Riverside, Santa Barbara, San Bernardino, San Diego, and Ventura. Its primary customer verticals are hospitals and medical centers, hotels and hospitality, schools and universities, and commercial real estate / property management, with notable projects including Orange Coast Medical Center and the 536-unit Aven luxury high-rise in Downtown Los Angeles. The firm is led by Steve Mertz (BSME, Bucknell University) and Vice President of Service Chad Ambler, with approximately 33 employees overall.
DB Sales represents 15+ manufacturers across boilers (Bryan, Burnham, HydroTherm, RBI, Ajax, Intellihot, Ice Air), burners (Riello, Webster, ST Johnson), pumps (Wilo, AMT), chillers (Dunham-Bush), water heaters (Bock), VRF systems (Hisense), waste heat recovery (Cain Industries), venting and draft systems (U.S. Draft Co.), and hydronics/plumbing specialties (Caleffi, The Whalen Company). Core technical focus is on high-efficiency condensing boilers (up to 97% thermal efficiency), Ultra Low NOx burners (down to 7 ppm NOx), ECM high-efficiency pumps (up to 80% energy savings vs. standard circulators), and engineered booster pump systems for high-rise water delivery. The firm runs a 24/7 emergency boiler repair dispatch, an in-stock rental fleet, a parts department, and an online training/lunch-and-learn education program.
The business model combines one-time equipment sales (commission-based rep revenue), recurring service and maintenance contracts, usage-based equipment rentals, and parts sales, with all transactions quote-based. Differentiators include California emissions-compliance expertise, factory-certified technician coverage across multiple OEM lines, lifecycle support from specification through parts, and a free utility-rebate advisory service that helps customers capture incentives from SDG&E, SCE, SoCalGas, and LADWP. Go-to-market is direct enterprise field sales combined with educational content marketing (blog, webinars, Lunch & Learn presentations) targeting facility managers, building owners, contractors, and specifying engineers.
DB Sales & Service firmographics
Firmographics- Name
- DB Sales & Service
- Legal name
- DB Sales and Service Inc.
- Website
- https://dbsales.net
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DB Sales & Service is a Southern California manufacturers' representative and factory-authorized service provider for commercial boilers, HVAC, pumps, and plumbing equipment, serving hospitals, hotels, schools, and commercial real estate across nine counties with sales, installation, 24/7 service, rentals, and parts.
- Ownership category
- akta.pro rank
DB Sales & Service industry classification
Industry- Product category
- Commercial HVAC & Boiler Services
- SIC
- Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Steam & Air-Conditioning Supply (4961), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- HVAC, Water Heaters & Indoor Air Quality Distribution (CRAOAFAJ)
Keywords
Where DB Sales & Service is headquartered
LocationHeadquarters
- HQ city
- Garden Grove, CA
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
DB Sales & Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Boiler & HVAC Equipment Sales: Sales of commercial boilers, burners, pumps, air handlers, VRF systems, and related HVAC equipment as a manufacturers' representative for various brands including Bryan, Burnham, Riello, HydroTherm, RBI, Ajax, and others.
- Boiler Service & Repair: Factory-authorized service and maintenance for boilers, burners, and industrial equipment. Available 24/7 for emergency repairs with certified technicians.
- Boiler & Equipment Rentals: Rental of commercial boilers (domestic hot water, hydronic heating, high-pressure steam) and equipment to provide temporary capacity during repairs, emergencies, or planned projects.
- Parts Sales: Sales of replacement parts and components for boilers, burners, pumps, and HVAC equipment.
- Energy Rebate Advisory Service: Free service helping customers identify and navigate utility rebate programs for energy efficiency equipment installations, adding value to equipment sales.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based pricing for all products and services |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
DB Sales & Service product offering
Product offeringCore offering
DB Sales & Service is a manufacturers' representative and factory-authorized service provider for commercial boilers, burners, HVAC pumps, water heaters, VRF systems, and plumbing products in Southern California. The company sells, installs, services, repairs, rents, and supplies parts for high-efficiency commercial and industrial heating and cooling equipment from leading manufacturers. It offers end-to-end lifecycle support backed by factory-certified technicians available 24/7 for emergency response and helps customers capture California utility energy-efficiency rebates.
Product overview
DB Sales & Service is a commercial boiler, HVAC, and plumbing equipment manufacturer representative and factory-authorized service provider operating in Southern California. The company offers a comprehensive portfolio of products and services centered around commercial and industrial boilers, including sales, installation, rental, repair, and maintenance of high efficiency boiler systems. The core product portfolio includes boilers (Bryan, Burnham, HydroTherm, RBI, Ajax), burners (Riello, Webster), pumps (Wilo), water heaters (Bock, Intellihot), VRF systems (Hisense), waste heat recovery (Cain Industries), and related HVAC equipment. The company provides factory-authorized service for all equipment they sell, 24/7 emergency boiler repair, equipment rentals, and utility rebate assistance programs. Services include boiler retrofits, pump rebuilds, and extensive online training and lunch-and-learn educational programs for customers on energy efficiency and system design.
Differentiator
Problem solved
Functional benefit
Products and services
- Boiler Sales & Installation
Quantifiable outcome
- Boiler efficiency improvement: Old boilers at 50-70% efficiency upgraded to modern condensing boilers achieving 88%+ efficiency
- +3 more outcomes
Companies that use DB Sales & Service
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
DB Sales & Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
DB Sales & Service partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and minor.
- Bryan BoilerscoreBryan Boilers manufactures commercial watertube boilers, electric boilers, and related equipment. DB Sales offers sales, service, maintenance, and parts for Bryan products. Bryan is known for boilers with up to 97% thermal efficiency and manufactures the largest high-pressure steam boiler permitted in CA without mandatory boiler attendant.
- Burnham CommercialcoreBurnham Commercial manufactures high-quality firetube, firebox, and cast iron sectional boilers for commercial and industrial applications. DB Sales represents their complete product line including Series C and model 4S for larger projects.
- RiellocoreRiello is a global brand leader in burners and boilers. DB Sales is a certified manufacturer's rep offering Riello's new and retrofit packaged low NOx burners, condensing boilers, high turndown burners, and dual fuel burners.
- HydroTherm & RBI (Mestek)coreHydroTherm specializes in modular and high efficiency boilers with up to 93% efficiency. RBI offers finned copper tube boilers and water heaters. Both are pre-certified for South Coast AQMD emission requirements.
- WilocoreWilo is a German manufacturer and market leader in ECM motor technology for high efficiency pumps. DB Sales is the exclusive provider of Wilo products in Southern California. Wilo pumps can save up to 80% energy compared to standard circulators.
- Webster EngineeringcoreWebster Engineering manufactures efficient commercial and industrial burners with multiple fuel flexibility, high efficiency, low emissions, and high turndown capabilities for new and retrofit applications.
- Cain IndustriescoreCain Industries, founded 1978, specializes in waste heat recovery systems including boiler economizers, condensing heat exchangers, heat recovery units, and feedwater preheaters. DB Sales offers their products for commercial and industrial applications.
- Ajax BoilercoreAjax Boiler designs and manufactures boiler and commercial water heating products with over 80 years of experience. Known for reliability, serviceability, and market leadership in semi-instantaneous heat exchangers and clean steam generators for healthcare, industrial, and commercial applications.
- Dunham-BushcoreDunham-Bush manufactures high efficiency water-cooled screw chillers (70-950 tons) and offers the WCFX-E Series with ultra high efficiency design and low IPLVs. First manufacturer associated with DB Sales.
- CalefficoreCaleffi provides hydronics and plumbing training content. DB Sales offers access to 35+ Caleffi online webinars covering hydronics, plumbing, heat pumps, solar thermal, and geothermal topics.
- AMT (Advanced Mechanical Technology)coreAMT manufactures high efficiency booster pump systems. DB Sales worked with AMT to design the booster system for the Aven LA high-rise project, featuring variable speed pumps with proprietary control algorithms.
- IntellihotcoreIntellihot is the only American-made tankless water heater manufacturer. DB Sales offers their hybrid tankless systems which operate with up to 40% more energy efficiency than traditional heating methods.
- Hisense Commercial HVAC (VRF)coreHisense manufactures Variable Refrigerant Flow (VRF) HVAC systems. DB Sales offers Hisense commercial VRF products as part of their product portfolio.
- U.S. Draft Co.coreU.S. Draft Co. manufactures boiler venting and draft control products including TruLine Fans, OBD Draft Control Dampers, and V-Series Constant Pressure Controllers for common vent applications.
- Bock Water HeaterscoreBock Water Heaters, founded 1929 and employee-owned, offers modulating pre-mix blue flame water heaters with up to 97% thermal efficiency, automated cathodic corrosion protection, and 15-25% fuel savings vs conventional units.
- The Whalen CompanycoreThe Whalen Company, founded 1962, manufactures riser fan coil units, room fan coil units, water source heat pumps, and four-pipe systems with smallest footprint in the industry.
- ST JohnsoncoreST Johnson manufactures ultra low emissions burners achieving 7 ppm NOx. DB Sales specified ST Johnson burners for the Orange Coast Medical Center project to meet stringent California emission requirements.
- Ice AircoreIce Air manufactures heat pump water heaters that are 2-3x more energy-efficient than traditional systems. DB Sales offers their products and provides online training webinars.
- SoCalGasminorSouthern California Gas Company offers utility rebate programs for energy efficiency equipment. DB Sales helps customers navigate and obtain SoCalGas rebates for qualifying high-efficiency boiler and HVAC installations.
- Southern California EdisonminorSCE offers utility incentive programs for energy efficiency equipment. DB Sales helps customers identify and qualify for SCE rebates for chiller plants, pumping solutions, and other efficient HVAC equipment.
- San Diego Gas & Electric (SDG&E)minorSDG&E offers energy efficiency incentive programs. DB Sales leverages their expertise in utility programs to help customers offset equipment costs through rebates.
- Los Angeles Department of Water & Power (LADWP)minorLADWP provides utility incentive programs for commercial customers. DB Sales identifies and guides customers through LADWP rebate processes for energy-efficient equipment.
Scale indicators4 records
Recent moves2 records
Expansion highlights6 records
DB Sales & Service competitors and assessment
Company assessmentBroad incumbents
- Carrier Enterprise: Carrier's exclusive distribution arm for Carrier, Payne, and other HVAC brands across the southern U.S., Latin America, and the Caribbean. Direct competitor for commercial HVAC equipment sales and service in overlapping geographies.
- Ferguson Enterprises: Large publicly-traded distributor of plumbing, heating, cooling, and waterworks products across the U.S. (NYSE: FERG). Overlaps with DB Sales in commercial HVAC/plumbing distribution and service, though at much broader scale and product breadth.
- Watsco, Inc. Largest HVAC distribution company in North America (NYSE: WSO), serving contractors with refrigeration, heating, cooling, and plumbing equipment. Broad incumbent sharing DB Sales' core HVAC distribution activity, though at vastly greater scale and geographic reach.
- Johnstone Supply: Cooperative HVACR parts and equipment distributor with hundreds of branch locations across the U.S. Competes with DB Sales for commercial contractor accounts and offers similar wholesale distribution and counter service in the HVAC trade.
Regional players
- Gensco Inc. Family-owned HVAC distributor and manufacturer's representative based in the Pacific Northwest, serving contractors with heating and cooling equipment. Highly comparable business model to DB Sales — regional rep/distributor with strong brand representation and contractor focus.
- R.E. Michel Company: Wholesale distributor of HVAC parts, equipment, and supplies with branches primarily across the eastern and central U.S. Directly comparable to DB Sales' wholesale distribution and contractor-support motion, though in different geographies.
- Peirce-Phelps Inc. HVAC equipment distributor and service provider headquartered in the Mid-Atlantic U.S. Sells and services commercial HVAC systems for contractors and facility owners — closely analogous to DB Sales' equipment + service + parts model, but in a different region.
Direct peers
- Western Allied Mechanical: California-based commercial HVAC design-build, service, and controls provider. Operates in the same Southern California geography as DB Sales with overlapping customer base (commercial real estate, healthcare, hospitality) and similar lifecycle service offerings.
- The Habegger Corporation: Midwest-based manufacturers' representative and distributor for HVAC, hydronic, and plumbing equipment with similar agency relationships, training programs, and technical sales motion. Closest direct analogue to DB Sales in business model and scale.
- Refrigeration Supplies Distributor: Wholesale distributor of HVAC, refrigeration, and controls products across the western U.S. Closely comparable to DB Sales in product mix (boilers, chillers, controls), customer base (commercial contractors), and regional distribution model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
DB Sales & Service social profiles
Digital presenceDB Sales & Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
DB Sales & Service leadership team
Management profileNumber of profiles
Profiles2 records
DB Sales & Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DB Sales & Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DB Sales & Service
What does DB Sales & Service do?
DB Sales & Service is a manufacturers' representative and factory-authorized service provider for commercial boilers, burners, HVAC pumps, water heaters, VRF systems, and plumbing products in Southern California. The company sells, installs, services, repairs, rents, and supplies parts for high-efficiency commercial and industrial heating and cooling equipment from leading manufacturers. It offers end-to-end lifecycle support backed by factory-certified technicians available 24/7 for emergency response and helps customers capture California utility energy-efficiency rebates.
Is DB Sales & Service a public or private company?
DB Sales & Service is a private company. It is classified as family owned and is currently operating.
When was DB Sales & Service founded?
DB Sales & Service was founded in 1978. It employs 11 to 50 people.
Where is DB Sales & Service based?
DB Sales & Service is headquartered in Garden Grove, CA, United States, in the North America region.
How does DB Sales & Service make money?
Five revenue lines are on record. Boiler & HVAC Equipment Sales are the primary driver. The others are boiler Service & Repair, boiler & Equipment Rentals, parts Sales and energy Rebate Advisory Service.
Who are DB Sales & Service's main competitors?
Broad incumbents on record are Carrier Enterprise, Ferguson Enterprises, Watsco, Inc. and Johnstone Supply. Regional players are Gensco Inc., R.E. Michel Company and Peirce-Phelps Inc.. Direct peers are Western Allied Mechanical, The Habegger Corporation and Refrigeration Supplies Distributor.
Does DB Sales & Service have an API?
No public API is recorded for DB Sales & Service.
What industry is DB Sales & Service in?
DB Sales & Service's product category is Commercial HVAC & Boiler Services. Its primary akta.pro industry code is CRAOAFAJ, HVAC, Water Heaters & Indoor Air Quality Distribution. Its SIC code is 5070.