Digitizme
Digitizme is a French B2B company that designs, manufactures and integrates connected hardware (smart fridges, vending machines, lockers, kiosks) and software (Digibox platform, back office, white-label apps) to enable 24/7 autonomous retail for corporate caterers, hotels, healthcare, gyms and public-space operators across France and neighbouring European countries.
- Company typePrivate
- Founded-
- HeadquartersLyon, France
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Digitizme does
Digitizme (legal entity Digitiz SAS) is a French B2B technology company that designs, manufactures and assembles connected hardware and software for autonomous retail. Its product portfolio includes smart fridges, intelligent vending machines, connected lockers (including refrigerated Fresh Locker variants), self-service ordering kiosks and point-of-sale furniture, all unified by a proprietary Digibox IoT platform that handles real-time telemetry, payment processing, access control (badge, QR, PIN, mobile) and remote fleet management. The Digibox can also retrofit existing non-connected vending machines, and the back-office portal exposes 50+ integrations with POS (CSI, CRISALID, INNOVORDER, TCPOS, XGIL, easysfb), CRM (Salesforce, Brevo), ERP and e-commerce systems.
The company operates three commercial tiers — Plug & Play (standardised ready-to-deploy kits), On Demand (customised sales-space design) and No Limits (full bespoke R&D and engineering) — and sells exclusively through a direct enterprise sales motion supported by trade-show presence (ATLANTICA, SETT). Revenue is generated through one-time hardware sales (50% deposit on order, balance on delivery), recurring software/connectivity subscriptions with a minimum 1-year commitment, optional maintenance contracts at €110/month/machine and bespoke engineering fees. Named customers span corporate catering (Carot, Ideel Garden), hotels (Novotel Paris Tour Eiffel, Accor), food vending (ME Group), fast casual (Miss Cookies Coffee) and others, with active deployments in France, Belgium, Luxembourg and Switzerland and project-specific international rollouts.
Digitizme is founder-owned and founder-operated; Eric Chaix (CEO) and Rémy Combe (CTO) lead the company, which is headquartered in Lyon with manufacturing in Auvergne-Rhône-Alpes. No external funding, parent company, acquisitions, patents or awards are disclosed in the available data.
Digitizme firmographics
Firmographics- Name
- Digitizme
- Legal name
- Digitiz
- Website
- https://digitizme.io
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Digitizme is a French B2B company that designs, manufactures and integrates connected hardware (smart fridges, vending machines, lockers, kiosks) and software (Digibox platform, back office, white-label apps) to enable 24/7 autonomous retail for corporate caterers, hotels, healthcare, gyms and public-space operators across France and neighbouring European countries.
- Ownership category
- akta.pro rank
Digitizme industry classification
Industry- Product category
- Autonomous Retail Solutions
- NAICS
- Vending Machine Operators (445132), Convenience Retailers and Vending Machine Operators (44513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Household Appliances (3630), Computer Communications Equipment (3576), Wholesale-Hardware (5072)
- akta.pro primary industry
- Grocery, Food & Essentials Commerce Platforms (BPAMAGAF)
Keywords
Where Digitizme is headquartered
LocationHeadquarters
- HQ city
- Lyon
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
Digitizme business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Connected Hardware Sales: Digitizme designs, develops, manufactures, and assembles all its connected equipment (smart fridges, vending machines, smart lockers, kiosks, point-of-sale furniture) in France at its Auvergne-Rhône-Alpes production site. Hardware is sold as a one-time purchase to clients, with customisation options (finish, dimensions, features). Payment terms: 50% deposit on order acceptance, remaining balance on delivery.
- Software Platform & Subscription Services: Clients pay recurring subscription fees for access to the management platform (Digibox software, back office portal), 4G connectivity, and payment gateway. Minimum subscription period of 1 year from installation. After the first year, clients may terminate with 3 months' notice. Reactivation costs €350/HT per machine. Billing is monthly for the full month of installation if done before the 15th, or from the following month if after the 15th.
- Equipment Maintenance Services: Optional monthly maintenance contract at €110/HT/month/machine. Covers remote diagnostics, technician travel and on-site labour within mainland France. Does not cover replacement parts (free only if equipment is still under warranty). Response time target is 48 working hours after remote diagnostic phase.
- Hotline / Consumer Support Services: Dedicated telephone hotlines for both clients (operators) and end consumers, included as part of the service package. Client hotline and end-consumer hotline are available as part of Digitizme's 100% French service offering.
- Consulting & Project Co-Development (On Demand / No Limits): For On Demand and No Limits tiers, Digitizme provides custom consultancy, co-design, bespoke engineering, and full point-of-sale space creation. Pricing is bespoke per project (quote-based). These higher-tier offerings include tailored advice, custom furniture and equipment design, complete space layout, and in some cases full R&D for novel connected solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Plug & Play — Standard connected equipment with quick installation and standard management platform |
| Hybrid | Multi-year contract | On Demand — Customised connected sales space with tailored advice, custom furniture and equipment design |
| Hybrid | Multi-year contract | No Limits — Co-construction of bespoke, entirely innovative solutions including R&D, custom engineering, and novel product development |
| Subscription | Monthly | Equipment Maintenance Contract |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Digitizme product offering
Product offeringCore offering
Digitizme designs, manufactures, and sells autonomous unattended retail hardware — connected smart fridges, vending machines, smart lockers, kiosks, and POS furniture — bundled with its proprietary Digibox IoT platform and Back Office Portal for telemetry, inventory, and remote management. The offering is sold as integrated solutions to B2B operators (corporate catering, hotels, healthcare, gyms, public spaces) under tiered service packages (Plug & Play, On Demand, No Limits).
Product overview
Digitizme is a French technology company specializing in autonomous retail solutions. Its product portfolio centers on the Digibox — a proprietary IoT platform that connects and manages a range of hardware devices and software interfaces. The hardware lineup includes connected smart fridges (with fridge, slim, tiny, and ambient cupboard variants), smart vending machines (available in indoor, outdoor, compact, and XL formats including Scandi, Start-up, All in one, Combo, and Outdoor XL models), smart lockers (Fresh Locker refrigerated and ambient variants), interactive self-service ordering kiosks (floor-standing, wall-mounted, countertop, indoor, and outdoor models), and custom point-of-sale furniture. The software ecosystem comprises a Back Office Portal for operators and a white-label Web App & Native Mobile App for end consumers. All hardware and software are unified through the Digibox platform, which enables remote real-time management, API-based third-party system interconnection (ERP, e-commerce, POS tools), telemetry, anomaly alerts, and data analytics. Services are structured across three tiers: Plug & Play (standardized ready-to-deploy solutions), On Demand (customized project-mode solutions), and No Limits (full R&D and bespoke engineering). Consulting, installation, maintenance, and French-based hotlines are provided throughout.
Differentiator
Problem solved
Functional benefit
Brands
- Digibox: Flagship technology platform that connects equipment, makes everything intelligent and collects data for business insights. It is the only technological solution capable of interfacing with existing systems and managing operations with real-time sales analysis.
- BOXPRESSO
- Easy Store
- Plug & Play
- On Demand
- No Limits
Products and services
- Connected Smart Fridges Connected refrigerated vending units equipped with Digibox IoT telemetry, payment integration, and remote inventory management, sold to B2B operators (corporate catering, hotels, healthcare, gyms, public spaces) for unattended 24/7 retail.
- Connected Vending Machines Unattended connected vending machines with Digibox IoT connectivity, remote monitoring, and cashless payment, deployed by B2B operators in offices, hotels, hospitals, gyms, and public venues.
- Smart Lockers Connected smart lockers for click-and-collect, parcel drop-off/pick-up, and equipment storage, managed remotely through Digibox and the Back Office Portal for B2B operators.
- Connected Kiosks Self-service connected kiosks for unattended retail and information points, integrating Digibox IoT connectivity and remote management for B2B sites.
- POS Furniture Connected point-of-sale furniture designed and manufactured by Digitizme for B2B operators, integrating with the Digibox platform for unified retail operations.
- Digibox IoT Platform Proprietary IoT platform that connects Digitizme's smart fridges, vending machines, lockers, and kiosks, providing telemetry, remote management, and data to operators.
- Back Office Portal Web-based management console for B2B operators to monitor sales, inventory, and machine health across fleets of Digitizme connected hardware.
- Web and Mobile Apps Web and mobile applications that operate alongside Digibox, enabling operators to manage their connected retail points and supporting end-user interaction at the point of sale.
Quantifiable outcome
- User satisfaction rate of 98% with connected fridges and vending machines
- +5 more outcomes
Companies that use Digitizme
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles2 records
Digitizme technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability3 records
Feature7 records
Digitizme partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- CustomRminorGraphic design and visual identity agency responsible for Digitizme's brand design and visual identity across communications and the website.
- Les CanumériquesminorWeb development agency responsible for the design and development of the digitizme.io website.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Digitizme competitors and assessment
Company assessmentDirect peers
- Invenda Group: Swiss provider of smart vending machines, connected coolers and self-service kiosks with a remote-management platform — a close European peer serving the same unattended-retail use cases as Digitizme.
- Byte Technology: UK-based provider of smart fridges and micro-markets for workplaces, using sensor-based checkout and a connected management platform — a direct analogue to Digitizme's smart-fridge offering for corporate catering and offices.
- 365 Retail Markets: US-headquartered autonomous retail platform offering smart coolers, vending, micro-markets and kiosks with a back-office suite — directly comparable to Digitizme across product categories, customer segments (workplaces, hospitality) and software stack.
- Shopkit Retail Technology: UK-based supplier of self-service kiosks, click-and-collect lockers and digital signage for retail and hospitality — directly comparable to Digitizme's kiosk and locker product lines for the same European customer base.
Emerging players
- Nayax: Provider of cashless payment and telemetry solutions for unattended retail (vending, kiosks, amusement) — overlaps with Digitizme's payment-gateway and back-office telemetry layer and is increasingly expanding into hardware.
- Vendon: Provider of vending-management software and telemetry for European vending operators — overlaps with Digitizme's back-office / Digibox platform layer and serves a similar operator customer base.
Broad incumbents
- Standard Cognition: US autonomous-checkout platform using ceiling-mounted cameras for frictionless retail — operates in the same end market (autonomous retail for hospitality and convenience) as Digitizme, but with a software-only model.
- Panasonic Vending Solutions (SandenVendo): Large global vending-machine manufacturers offering increasingly connected machines — broad incumbents in Digitizme's core smart-vending category, with greater scale and procurement leverage.
- AiFi: Provider of AI-powered autonomous-store technology (camera-based checkout) for retailers and hospitality venues — competes in the broader autonomous-retail space but focuses on computer-vision store automation rather than hardware manufacturing.
- Crane Merchandising Systems: Global manufacturer of vending machines and cashless-payment solutions — a much larger incumbent competing in Digitizme's smart-vending category with broader distribution and OEM relationships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Digitizme social profiles
Digital presenceDigitizme financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digitizme leadership team
Management profileNumber of profiles
Profiles2 records
Digitizme funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digitizme M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digitizme
What does Digitizme do?
Digitizme designs, manufactures, and sells autonomous unattended retail hardware — connected smart fridges, vending machines, smart lockers, kiosks, and POS furniture — bundled with its proprietary Digibox IoT platform and Back Office Portal for telemetry, inventory, and remote management. The offering is sold as integrated solutions to B2B operators (corporate catering, hotels, healthcare, gyms, public spaces) under tiered service packages (Plug & Play, On Demand, No Limits).
Is Digitizme a public or private company?
Digitizme is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Digitizme founded?
Digitizme was founded in -1. It employs 11 to 50 people.
Where is Digitizme based?
Digitizme is headquartered in Lyon, France, in the Europe region.
How does Digitizme make money?
Five revenue lines are on record. Connected Hardware Sales are the primary driver. The others are software Platform & Subscription Services, equipment Maintenance Services, hotline / Consumer Support Services and consulting & Project Co-Development (On Demand / No Limits).
Who are Digitizme's main competitors?
Direct peers on record are Invenda Group, Byte Technology, 365 Retail Markets and Shopkit Retail Technology. Emerging players are Nayax and Vendon. Broad incumbents are Standard Cognition, Panasonic Vending Solutions (SandenVendo), AiFi and Crane Merchandising Systems.
Does Digitizme have an API?
Yes. Digitizme's ecosystem supports API interconnection with external business tools. The Digibox platform enables API connection to checkout tools, ERP systems, e-commerce platforms, and other third-party applications. Over 50 integrations with business tools are referenced. No public developer documentation or developer portal is explicitly stated; API access appears oriented toward business customers integrating Digitizme solutions with their existing information systems.
What industry is Digitizme in?
Digitizme's product category is Autonomous Retail Solutions. Its primary akta.pro industry code is BPAMAGAF, Grocery, Food & Essentials Commerce Platforms. Its NAICS code is 445132 and its SIC code is 3630.