What Domilia does

Domilia is a French home care services provider founded in 2016 and headquartered in the Vienne department of Nouvelle-Aquitaine, operating through six local proximity agencies (Poitiers, Jardres, Montmorillon, Gençay, Vendeuvre du Poitou, Le Blanc) and serving additional clients in the neighboring Indre department. The company delivers a unified portfolio of in-home services for seniors, people with disabilities, and families, including personal care, housekeeping and ironing, companionship and outings, gardening, fresh meal delivery, and 24/7 teleassistance with optional automatic fall detection. Domilia directly employs 100+ professional caregivers under permanent (CDI) contracts as the employer of record, handling all administrative tasks for clients.

The business model is a subscription-based, recurring service with monthly billing, flexible scheduling, and no duration commitment. All services qualify for the French 50% immediate tax credit, and Domilia assists clients in navigating additional public financing (APA for seniors, PCH for disabilities, mutual insurance, retirement funds). Customer acquisition is sales-led through local agencies: inbound via phone or quote form, followed by an at-home needs assessment, dedicated caregiver matching, and ongoing quality follow-up with a single point of contact. Marketing channels are predominantly local (word-of-mouth referrals, regional press, social media, SEO, flyers, and vehicle signage), consistent with the company's emphasis on community-based trust over digital scale.

The core technology component is the teleassistance platform providing 24/7 monitoring with optional fall detection and rapid 24-48 hour installation. Beyond this, the company is primarily a labor-intensive services business rather than a software or platform business; the differentiators are local density, caregiver stability, employer-of-record status, and financial-aid navigation rather than proprietary technology. Operating data points to 10+ years of activity, 2,200+ families served cumulatively, and a 92% customer recommendation rate, while the company remains founder/owner-operated with no disclosed external investors, subsidiaries, or M&A activity.

Name

Domilia

Legal name

Domilia

Website

https://domilia.fr

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Domilia is a French home care services provider operating six local agencies in the Vienne and Indre departments, delivering personal care, housekeeping, disability support, teleassistance, and meal delivery to seniors, disabled individuals, and families via 100+ directly employed caregivers.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industries

Recurring Housekeeping for Seniors/In-Home Support (HSAEAAAL), In-Home Respite Care (Hourly/Daily Relief) (HLADAKAA), In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA)

Keywords

• Home care services
• Senior assistance
• Disability support
• Telecare monitoring
• Meal delivery

Headquarters

HQ city

Poitiers

HQ country

France

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Home Care Services: Recurring service revenue from aide à domicile (home help) services including cleaning, ironing, senior care, disability support, companionship, gardening, and meal delivery. Services are flexible and can be adjusted at any time with clear billing and secure payments.
2. Meal Delivery Service: Partnership with Les Cocottes d'Augustine for fresh meal delivery to beneficiaries' homes.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Domilia provides at-home personal and household care services in the Vienne department of France, covering seniors, people with disabilities, and families. Services include personal hygiene assistance, mobility help, housekeeping and ironing, companionship, gardening, fresh meal delivery, and 24/7 teleassistance with fall detection, all delivered by directly employed caregivers through 6 local proximity agencies.

Product overview

Domilia is a home care services company operating as a single integrated service offering rather than a platform-plus-modules architecture. The company provides seven core in-house services: housekeeping and ironing, senior care, disability care, companionship and outings, telecare (24/7 emergency response with fall detection), home gardening, and meal delivery. Additionally, Domilia has a partnership with Les Cocottes d'Augustine for meal delivery services. Services are delivered through 6 local agencies in the Vienne department by over 100 trained professionals who are directly employed by Domilia, with all administrative tasks handled by the company. The portfolio is unified under the Domilia brand, with services designed to work together as part of comprehensive home care solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Services aux Seniors Home care assistance for elderly individuals, including help with bathing, dressing, toileting, meals, mobility within the home, and daily activities to maintain independence. Target users are seniors aged 60 and above, including those with age-related conditions such as Alzheimer's or Parkinson's.
• Services aux personnes en situation de handicap Disability home care services providing assistance with personal care, transfers, mobility, meal preparation, and household maintenance for individuals with motor, mental, psychic, sensory disabilities or polyhandicap.
• Ménage et repassage à domicile Housekeeping and ironing services performed by trained professionals at clients' homes, including floor cleaning, dusting, kitchen and bathroom maintenance, window cleaning, and laundry care.
• Compagnie et sorties Companionship and outing services offering warm presence, social interaction, walks, cultural outings, medical appointment accompaniment, memory games, and activities to combat isolation and maintain well-being for seniors and isolated individuals.
• Téléassistance 24/7 telecare and emergency response service with optional automatic fall detection sensors, immediate operator alerts, and rapid intervention capabilities for elderly and vulnerable individuals living alone.
• Jardinage à domicile Home gardening services including lawn mowing, hedge trimming, shrub pruning, weeding, brush clearing, and seasonal garden maintenance performed by professional gardeners.
• Portage de repas à domicile Fresh meal delivery service to homes providing varied and personalized menus including options for restricted diets (low salt/sugar), with refrigerated delivery (+1°C) and no minimum order requirements.

Quantifiable outcome

• 92% customer recommendation rate
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Les Cocottes d'AugustinecoreStrategic or Co-development PartnerDomilia is a partner of Les Cocottes d'Augustine, a meal delivery service offering varied, balanced, and gourmet menus delivered directly to customers' homes. Delivery teams take time to exchange with customers about their needs and expectations. Adapted dishes are proposed for specific dietary needs including reduced salt/sugar consumption. Meals are delivered in refrigerated cells (+1°C).

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Domidom: French home care services franchise offering personal care, domestic help, and elderly care via a network of local agencies. Closely comparable to Domilia in service portfolio, target customers, and reliance on APA/PCH/tax credit financing.
• AGE D'OR SERVICES: French franchise network providing in-home support for seniors and disabled, including personal care, teleassistance, and household help. Comparable service portfolio and local-agency distribution model.
• APEF (Aide à la Personne en France): French franchise network offering home care, housekeeping, and childminding services across multiple regions. Comparable service menu and B2C agency-based GTM to Domilia.
• Petits-fils: French home care network focused exclusively on elderly care, with a positioning on dedicated caregivers and family-like support. Closely comparable to Domilia's senior care service line and emphasis on stable, trusted caregivers.
• Senior Compagnie: French home care franchise specializing in elderly care, including personal care, accompaniment, and household services. Directly comparable target segment (seniors) and service model to Domilia.
• Axeo Services: French franchise network providing household services, home care for seniors and disabled, and gardening/babysitting. Overlapping service mix with Domilia and similar local-agency GTM motion.

Broad incumbents

• ADMR: France's largest non-profit network of home care services, providing personal care, housekeeping, and family support across rural and urban areas. Highly comparable to Domilia's elderly and disability home care offerings, with a national federation structure.
• O2 Care Services: One of France's largest home care and household services franchise networks, offering personal care, housekeeping, and childcare across the country. Directly comparable to Domilia across the homemaker and senior care service lines, but at national scale with a franchise model.

Emerging players

• France Téléassistance: French teleassistance provider offering 24/7 remote monitoring and fall detection for seniors living at home. Directly comparable to Domilia's Téléassistance service line on a stand-alone basis.
• Alenvi: Tech-enabled French home care provider with a focus on caregiver empowerment, continuous training, and home-based elder care. Comparable target segment (seniors and disabled at home) but with a more modern, employment-model workforce approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/agencesdomilia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Domilia