What Encuentra does

Encuentra is a Uruguay-based software company that provides a cloud-based Warehouse Management System (Warehouse Manager/WMS) and Order Management System (Order Manager/OMS) targeted at e-commerce operations, omnichannel retailers, and third-party logistics providers (3PLs) across Latin America. The platform combines end-to-end warehouse execution (receiving, location management, guided picking, packing validation, and multi-carrier dispatch) with omnichannel order orchestration (priority rules, automated split/merge, ship-from-store, delivery promise calculation, and returns management). Encuentra claims to be the only WMS/OMS platform certified by MercadoLibre in LATAM and integrates natively with regional e-commerce platforms (Shopify, Vtex, Tiendanube, Magento, WooCommerce, Fenicio), marketplaces (Mercado Libre, Amazon, Falabella, Linio), ERPs (SAP, Oracle, Dynamics, Odoo, Contabilium), and a broad carrier network including Andreani, OCA, FedEx, DHL, Correo Argentino, DAC, UES, Moova, and Enviame.

The company operates a sales-led B2B SaaS model with custom annual subscription pricing based on operational requirements. Go-to-market relies on personalized 30-minute demos, content marketing targeting MercadoLibre sellers and LATAM e-commerce operators, and direct/inside sales rather than self-serve channels. Headcount is approximately 20 employees based in Montevideo, Uruguay, and the company has been operating since 2019. Reported operational outcomes include 99% order accuracy, 90% faster picking via optimized routes, and 60% reduction in operational workload through automation, though these figures are self-reported marketing claims rather than independently validated metrics. No revenue, funding history, or customer logos are publicly disclosed.

Name

Encuentra

Legal name

Encuentra

Website

https://encuentra.io

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Encuentra is a Uruguay-based cloud WMS and OMS platform that automates omnichannel fulfillment for e-commerce, retail, and 3PL operations across Latin America, and claims to be the only MercadoLibre-certified WMS/OMS provider in the region.

Ownership category

akta.pro rank

Product category

Warehouse Management Software

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Fulfillment Execution & Task Management (Pick/Pack/Ship) (TLAEACAD)

akta.pro secondary industries

WMS for eCommerce & Omnichannel Fulfillment (TLAEABAB), Core WMS (Inventory, Receiving, Putaway, Picking, Packing, Shipping) (TLAEABAA), Fulfillment Technology & Warehouse Management Systems (WMS) (CRAFAMAB), Order Visibility, Status Notifications & Customer Tracking Portal (TLAEACAL), Returns, Reverse Logistics & Refund/Exchange Automation (RMA) (TLAEACAH)

Keywords

• Warehouse management system
• Order management system
• Omnichannel fulfillment software
• Ecommerce logistics platform
• LATAM WMS OMS

Headquarters

HQ country

Uruguay

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. WMS/OMS SaaS Subscription: Recurring subscription fees for access to Warehouse Manager and Order Manager platforms. Likely includes per-order or per-transaction components based on operational volume.
2. Professional Services: Implementation and onboarding services to configure the platform for customer operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Encuentra sells a cloud-based, integrated Warehouse Management System (Warehouse Manager) and Order Management System (Order Manager) platform that automates omnichannel fulfillment for e-commerce operators, retailers, and 3PL providers across Latin America. The WMS covers receiving, smart location assignment, algorithm-optimized guided picking, packing validation, multi-carrier dispatch, and real-time inventory traceability, while the OMS orchestrates orders across all sales channels with a no-code rules engine, dynamic delivery promises, ship-from-store, returns management, and analytics. The company markets the platform as the only WMS/OMS solution certified by MercadoLibre in LATAM.

Product overview

Encuentra offers a dual-product platform architecture combining Warehouse Manager (WMS) and Order Manager (OMS) for omnichannel logistics operations in LATAM. These two integrated systems work together to automate fulfillment end-to-end: the Order Manager orchestrates orders from all channels and decides automatically where, how, and when to fulfill each order, while the Warehouse Manager executes the physical warehouse operations including receiving, storage, picking, packing, and dispatch. The platform is marketed as the only WMS/OMS solution certified by MercadoLibre, targeting e-commerce businesses, retailers, and 3PLs in Latin America.

Differentiator

Problem solved

Functional benefit

Brands

• Warehouse Manager: Sistema de gestión de almacén (WMS) - Warehouse management system providing inventory control, smart locations, guided picking, packing validation, multi-carrier dispatch, and inventory traceability.
• Order Manager

Products and services

• Warehouse Manager (WMS) Cloud-based Warehouse Management System providing end-to-end warehouse execution for e-commerce, retail, and 3PL operations in LATAM. Includes receiving with purchase-order validation and optional photo capture, digital warehouse mapping with zone/aisle/shelf locations and ABC rotation rules, intelligent guided picking with algorithm-optimized routes and zero-decision operator flow, packing with piece-by-piece verification, weight/dimension control, optimal box suggestion, multi-carrier dispatch with automatic label generation and rule-based carrier assignment, and real-time inventory traceability by lot, serial, or FEFO with cyclical counts and min/max alerts. Designed for operations seeking to eliminate stock discrepancies and manual picking errors.
• Order Manager (OMS) Cloud-based Order Management System that orchestrates omnichannel orders for e-commerce, retail, and 3PL operations in LATAM. Provides a unified channel view with automatic priority, split/merge, and backorder handling; a no-code rules engine that assigns fulfillment centers by proximity, stock, cost, or SLA with intelligent exception escalation; a Delivery Promise Engine that calculates dynamic ETAs by carrier and zone with checkout promises and SLA deviation alerts; Ship-from-Store with unified store+warehouse stock and Click & Collect; guided returns flow with automatic inventory re-entry and carrier pickup integration; and analytics dashboards with per-channel performance, fulfillment rate, average prep time, and cost-per-order metrics.

Quantifiable outcome

• 99% order accuracy through step-by-step validation
• +4 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability1 record

Feature9 records

Partnerships

Nine partnerships are on record, tiered core.

• MercadoLibrecoreStrategic or Co-development Partner唯一获得MercadoLibre认证的WMS/OMS平台。该认证是Encuentra的关键差异化因素，使其成为MercadoLibre卖家的首选物流解决方案。
• ShopifycoreTechnology or Integration与Shopify的原生集成，允许商家将其Shopify商店与Encuentra的WMS/OMS同步进行订单管理和仓库运营。
• VtexcoreTechnology or Integration与Vtex电子商务平台的集成，支持Vtex商家自动化其订单履行和仓库管理。
• Mercado LibrecoreTechnology or Integration与Mercado Libre市场的原生集成，支持订单自动同步和发货处理。
• AndreanicoreTechnology or Integration与Andreani快递公司的集成，支持自动标签生成、承运商分配和阿根廷境内的实时跟踪。
• OCAcoreTechnology or Integration与OCA快递公司的集成，支持阿根廷市场的自动化发货和跟踪。
• FedExcoreTechnology or Integration与FedEx的集成，支持国际和区域货运的自动标签和跟踪。
• DHLcoreTechnology or Integration与DHL的集成，支持国际快递和区域配送的自动化。
• Correo ArgentinocoreTechnology or Integration与Correo Argentino（阿根廷邮政）的集成，支持阿根廷国内邮政服务的自动化发货。

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Manhattan Associates: Global enterprise WMS and supply chain software leader. Comparable as a broad incumbent offering WMS and OMS at the high end of the market, with growing presence in LATAM retail and 3PL verticals.
• Blue Yonder: Global supply chain and WMS platform serving retail, manufacturing, and logistics. Comparable as a broad incumbent offering warehouse management and order orchestration capabilities that compete for the same enterprise customers.
• Körber WMS: Provider of warehouse management software and supply chain solutions. Comparable as a broad incumbent offering WMS for retail, e-commerce, and 3PL operations, including omnichannel fulfillment capabilities.

Emerging players

• ShipHero: Cloud-based WMS for e-commerce and 3PL providers with multi-channel integrations. Comparable as an emerging WMS player targeting Shopify and marketplace sellers with similar order orchestration and fulfillment execution features.
• Nowports: LATAM-focused digital freight forwarder and logistics platform providing shipment management, visibility, and supply chain digitization. Comparable as a LATAM logistics-tech company targeting importers/exporters and e-commerce shippers.

Direct peers

• Logiwa: Cloud-based WMS and order fulfillment platform serving e-commerce, retail, and 3PL operations. Directly comparable to Encuentra's combined WMS+OMS SaaS offering, with a stronger North American/European footprint but similar architecture targeting omnichannel fulfillment.
• EnvioPack: LATAM e-commerce shipping and fulfillment automation platform with multi-carrier integration and order management. Directly competes with Encuentra in the LATAM e-commerce shipping/OMS space, particularly in Argentina and Mexico.
• Skydropx: LATAM-focused logistics and shipping management platform with multi-carrier integrations, order management, and fulfillment optimization. Direct competitor in the LATAM e-commerce shipping/fulfillment software space.

Regional players

• Olist: LATAM e-commerce marketplace and fulfillment ecosystem providing sellers with integrated logistics and order management. Comparable in the LATAM seller-fulfillment software space, though more marketplace-led than pure WMS.
• Easypack: LATAM-based fulfillment and last-mile delivery platform providing warehousing, picking, and shipping services for e-commerce brands. Comparable as a regional fulfillment operator with a software/technology layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/encuentrasoftware

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Encuentra