Équipe Santé Ontario Archipel Ontario Health Team

What Équipe Santé Ontario Archipel Ontario Health Team does

Équipe Santé Ontario (ÉSO) Archipel is a provincially designated Ontario Health Team (OHT) that functions as an integrated care coordination network rather than a direct service provider. Formed in 2023 through the merger of the Ottawa East OHT and the Prescott-Russell team in development, the organization serves approximately 200,000 residents across Eastern Ottawa (Vanier, Lowertown, Orléans) and the United Counties of Prescott-Russell (Clarence-Rockland, Hawkesbury, Casselman, Alfred and Plantagenet, Champlain, Hawkesbury East, The Nation, Russell). The network comprises nearly 70 member organizations — including Hôpital Montfort, Hawkesbury and District General Hospital, Ottawa Public Health, CMHA Ottawa, Montfort Renaissance, multiple family health teams, Indigenous-serving organizations, and 2SLGBTQQIA+ community partners — bound by a Collaborative Decision-Making Agreement (CDMA) with shared-leadership governance.

Core technology consists of a digital health coordination stack rather than a single product. The Archipel Navigation and Referral Network (launched December 2023) is powered by the Caredove platform and enables patients and providers to search across 30+ partner organizations and book appointments online. Additional digital infrastructure includes an Online Appointment Booking System piloted across seven primary care clinics (June 2023), the Ocean eReferral-based eReferral Ontario East service, the AccessMHA bilingual mental health referral platform, and a Post-Surgical Remote Monitoring Program launched in partnership with community paramedics. Clinical program offerings include the Archipel Postpartum Wellness Clinic (since March 2022), a Memory Reconsolidation Therapy program for PTSD embedded in the Montfort Hospital emergency department (since September 2023), and the nurse-practitioner-led East Region Virtual Care Clinic.

The business model is government-funded and free at the point of service under Ontario's public healthcare system. Archipel OHT receives operational funding from Ontario Health (Santé Ontario), a provincial agency, and operates under the Ontario Ministry of Health's OHT initiative. Revenue is not publicly disclosed; services to patients are covered by the provincial healthcare system with no direct charges. The organization monetizes through grants, government program funding, and partnership-driven service delivery rather than commercial transactions, and it operates as a non-profit collaborative governed by its CDMA-signing organizations rather than as a privately held or publicly traded entity.

Name

Équipe Santé Ontario Archipel Ontario Health Team

Legal name

Équipe Santé Ontario Archipel

Website

https://eso-archipel.ca

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

ÉSO Archipel is a publicly funded Ontario Health Team coordinating integrated care across Eastern Ottawa and Prescott-Russell for approximately 200,000 residents through a network of nearly 70 partner organizations, anchored by a digital navigation platform and bilingual service delivery.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Coordination

NAICS

Social Assistance (624), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Healthcare coordination network
• Integrated care services
• Patient navigation platform
• Primary care access
• Mental health services

Headquarters

HQ city

Ottawa East and Prescott-Russell

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Revenue model

1. Government Healthcare Funding: Archipel OHT is funded by Ontario Health (Santé Ontario), a provincial government agency. As an Ontario Health Team initiative of the Ontario Ministry of Health, the organization receives public funding to coordinate and integrate healthcare services for its designated population.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Équipe Santé Ontario Archipel is a provincially designated Ontario Health Team that coordinates integrated healthcare and community services for approximately 200,000 residents of Eastern Ottawa and the United Counties of Prescott-Russell. Through a network of nearly 70 partner organizations, it delivers a portfolio of clinical, navigation, and digital services including patient navigation and online appointment booking, postpartum wellness care, PTSD therapy, virtual primary care, and post-surgical remote monitoring. All services are publicly funded by Ontario Health (Santé Ontario), provided free of charge to patients, and delivered bilingually in English and French.

Product overview

Équipe Santé Ontario Archipel is a coordinated healthcare network (Ontario Health Team) formed in 2023 through the merger of Ottawa East OHT and Prescott-Russell team, serving approximately 200,000 people in Eastern Ottawa and Prescott-Russell. The organization does not offer a single unified product but rather a portfolio of integrated services including: the Archipel Navigation and Referral Network (Caredove-based platform for finding services and booking appointments), Online Appointment Booking System, Archipel Postpartum Wellness Clinic, Memory Reconsolidation Therapy for PTSD, and East Region Virtual Care Clinic. Governance is structured through advisory committees (PCFAC, Primary Care Network, Navigation, Digital Health, Equity/Quality) and working groups (Mental Health & Addictions, COPD, BPSO). The organization facilitates integrated care through partnerships with 60+ organizations, with all services delivered in both official languages.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Launched navigation and referral network with 20+ partner organizations (December 2023)
• +4 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature3 records

Partnerships

38 partnerships are on record, tiered core and minor.

• Hôpital MontfortcoreStrategic or Co-development Partner · 20 June 2024Major acute care hospital and key partner in Archipel OHT. Hosts Memory Reconsolidation Therapy program for PTSD patients, Postpartum Wellness Clinic, and Integrative Day Hospital for mental health. Part of BPSO Working Group implementing RNAO best practice guidelines.
• Montfort RenaissancecoreStrategic or Co-development Partner · 20 June 2024Mental health services organization and key partner in BPSO Working Group. Offers programs including Ateliers de l'Élan for francophone mental health recovery. Contributes to Mental Health and Addictions working group.
• Canadian Mental Health Association Ottawa (CMHA-O)coreStrategic or Co-development Partner · 20 June 2024Mental health advocacy and services organization. Member of BPSO Working Group and Mental Health and Addictions working group. Co-President of Archipel Executive Committee represents CMHA-O.
• Ottawa Public Health (OPH)coreStrategic or Co-development Partner · 20 June 2024Public health agency and member of BPSO Working Group. Implements Healthy Babies Healthy Children program and contributes to Postpartum Wellness Clinic. Provides nursing expertise and public health resources.
• Montfort Hospital Emergency DepartmentcoreStrategic or Co-development Partner · 1 September 2023Site of Memory Reconsolidation Therapy program for PTSD patients since September 2023. Staff assists patients with PTSD symptoms in accessing mental health services through AccessMHA platform.
• Eastern Ottawa Community Family Health TeamcoreStrategic or Co-development PartnerPrimary care organization contributing to MHA Working Group. Family physicians involved in reconsolidation therapy program and online appointment booking pilot.
• Centre médical Sainte-AnnecoreStrategic or Co-development PartnerMedical center with Prisme Program providing mental health services. Social workers trained in Reconsolidation Therapy for PTSD treatment.
• Ottawa SaluscoreStrategic or Co-development PartnerMental health services organization participating in MHA Working Group to coordinate mental health and addiction services in the region.
• Centre Le CAPcoreStrategic or Co-development PartnerCommunity services organization participating in MHA Working Group for mental health and addiction services coordination.
• Hawkesbury and District General HospitalcoreStrategic or Co-development PartnerRegional hospital serving Prescott-Russell. Co-chairs Navigation Advisory Committee and contributes to MHA Working Group. Partner in Post-Surgical Remote Monitoring Program.
• Plantagenet Family Health TeamcoreStrategic or Co-development PartnerPrimary care organization participating in MHA Working Group representing family health team perspective.
• CaredovecoreTechnology or IntegrationDigital platform provider powering Archipel's Navigation and Referral Network. Enables patients to search for services and book appointments with partner organizations. Archipel OHT utilizes Caredove's software platform for PIPEDA compliance.
• Ontario HealthcoreStrategic or Co-development PartnerProvincial healthcare agency that funds Archipel OHT and provides strategic direction. Supports navigation network and digital health initiatives.
• Ontario Ministry of HealthcoreStrategic or Co-development PartnerProvincial government ministry that established Ontario Health Teams initiative and provides funding through Ontario Health.
• East Region Virtual Care CliniccoreStrategic or Co-development PartnerNurse practitioner-led virtual care clinic providing services to Eastern Ontario residents. Archipel supports the clinic as a model for improving primary care access.
• Ottawa Nurse Practitioner-Led ClinicminorStrategic or Co-development PartnerNew nurse practitioner-led clinic opening summer 2025, funded by Ontario Ministry of Health and Long-Term Care. Will provide team-based primary care services.
• Université d'Ottawa - V-TRaC LabminorStrategic or Co-development PartnerResearch laboratory at University of Ottawa providing 'How to Provide Anti-Racist Mental Health Care' training, accredited by Canadian Psychological Association. Over 200 organizations receiving free training.
• Wabano Centre for Aboriginal HealthminorStrategic or Co-development PartnerIndigenous cultural, health, and excellence center providing Indigenous-specific healthcare programs and services.
• Psychiatric Survivors of Ottawa (PSO)minorStrategic or Co-development PartnerClient-led organization providing free peer support, phone, in-person and video counselling for mental health and substance use.
• AccessMHAcoreTechnology or IntegrationBilingual digital platform for mental health and addiction services access in Ontario. Used for patient referrals and service coordination.
• Counselling ConnectminorStrategic or Co-development PartnerFree counselling service providing phone and video sessions in English, French and Arabic. Over 100 counselors from 20+ organizations.
• 1Call1ClickminorStrategic or Co-development PartnerResource connecting children, youth and families with mental health and addiction services.
• Access CSSminorStrategic or Co-development PartnerBilingual network of non-profit agencies supporting older adults and adults with disabilities with community health services.
• Community Paramedics ServicesminorStrategic or Co-development PartnerCommunity paramedicine program partnering in Post-Surgical Remote Monitoring Program and virtual care coordination.
• CHAMPLAIN Regional Cancer ProgramminorStrategic or Co-development PartnerRegional cancer program providing screening services for cervical, breast, lung and colon cancer for individuals without family doctors.
• Université d'Ottawa Heart InstituteminorStrategic or Co-development PartnerCardiovascular institute providing specialized cardiac programs and mobile screening. Presenting at MHA info sessions.
• Réseau des services de santé en français de l'Est de l'OntariominorStrategic or Co-development PartnerFrench language health planning center supporting active offer of services in French.
• Winning Strategies for Serving FrancophonesminorStrategic or Co-development PartnerProgram providing tools and resources to improve active offer of French-language health services.
• Ottawa Black Mental Health CoalitionminorStrategic or Co-development PartnerCoalition hosted by Somerset West Community Health Centre working to improve mental health outcomes for Black communities.
• Max OttawaminorStrategic or Co-development PartnerOrganization providing clinical resources and tools for trans health care providers.
• Rainbow Health OntariominorStrategic or Co-development PartnerProvincial organization helping build healthcare system that better serves 2SLGBTQ+ people, providing training and resources.
• Trans Health OttawaminorStrategic or Co-development PartnerOrganization providing information and resources for gender-affirming care.
• Hospice Care OttawaminorStrategic or Co-development PartnerPalliative care services provider referenced for residential and homecare services information.
• Champlain Hospice Palliative Care ProgramminorStrategic or Co-development PartnerRegional palliative care program providing training and services.
• Ottawa Paramedic ServicesminorStrategic or Co-development PartnerEmergency services partner in Post-Surgical Remote Monitoring Program.
• Prescott-Russell Community Paramedics ServicesminorStrategic or Co-development PartnerCommunity paramedicine program in Prescott-Russell partnering in Post-Surgical Remote Monitoring Program.
• Carrefour santé Aline-ChrétienminorStrategic or Co-development PartnerHealth center providing PTSD treatment services through clinical psychologist Dr. Jean Grenier.
• TAO Tel-AideminorStrategic or Co-development PartnerFrench-language helpline providing 24/7 listening and referral services for francophone adults.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Mississauga Ontario Health Team: Another Ontario Health Team using the same Ontario Ministry of Health OHT framework; directly comparable as a regional care coordination entity with hospital, primary care, and community partners.
• Hamilton Ontario Health Team: Large OHT operating under the same Ontario Health Team model, integrating acute, primary, community, and social services in the Hamilton region with comparable governance and population-health focus.
• Ottawa West Four Rivers Ontario Health Team: Neighboring Ontario Health Team covering western Ottawa region; operates under the same OHT designation from Ontario Health and coordinates across hospitals, primary care, and community services with a comparable collaborative governance model.
• Eastern Ontario Health Team (EOHT): Adjacent OHT serving rural Eastern Ontario; comparable in structure as a collaborative healthcare coordination network funded by Ontario Health, with similar digital navigation and integrated care programs.

Regional players

• Hôpital Montfort: Core partner acute care hospital hosting Archipel's Memory Reconsolidation Therapy and Postpartum Wellness Clinic programs; comparable as a francophone-focused regional hospital coordinating integrated care in the same catchment.
• Canadian Mental Health Association - Ottawa (CMHA-Ottawa): Key Archipel partner and leading regional mental health and addictions provider; comparable as a coordinated mental-health service network serving overlapping priority populations in Ottawa.

Broad incumbents

• Alliance for Healthier Communities: Ontario-wide association representing community-governed primary health care organizations; relevant comparable as it coordinates community health providers and advocates for integrated, equity-focused care similar to Archipel's community-services arm.
• Health Connect Ontario (Health811): Provincial health navigation service operated by Ontario Health providing 24/7 phone and online access to registered nurses and service directories; overlaps with Archipel's Caredove-based navigation and referral role at a provincial scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/eso-archipel-oht

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Équipe Santé Ontario Archipel Ontario Health Team