FAVORIT.network GmbH

What FAVORIT.network GmbH does

FAVORIT.network GmbH is a Bavarian IT system house (Managed Service Provider) that delivers outsourced IT services and cloud infrastructure to small and medium-sized enterprises in the Bavaria region of Germany, with a stated focus on customers holding 5 to 100 IT workstations. The company's flagship offering is its "Cloud-Komplettkonzept" — a bundled full-IT-outsourcing package that wraps virtual desktops (Desktop-as-a-Service), Microsoft Office/365, Exchange server, cloud-based VoIP telephony (3CX), HP hardware, endpoint and network security (Sophos), GoBD-compliant email archiving (MailStore), password management (Bitwarden), backup (Veeam), and proactive IT monitoring into a single recurring contract with a dedicated German-speaking account manager.

The technical platform is an integrated stack of standardized third-party technologies — primarily Microsoft (Windows Server, Office, 365, Exchange), 3CX for telephony, Kerio Connect for email, Sophos for endpoint/network security, and NVIDIA for GPU-accelerated graphics on DaaS sessions — bundled together and hosted in ISO 27001 certified German data centers in Nürnberg, Frankfurt, and Falkenstein. FAVORIT adds proprietary layers including the FAVORIT Kundenportal ticket system, a public knowledge base (kb.favorit.network), the FAVORIT Passwort Server password management service, and the FAVORIT Connect Mobilfunk mobile offering with the Coligo Reach app. The NVIDIA GPU partnership is a technical differentiator versus pure CPU-hosted DaaS, enabling CAD and video editing workloads on the cloud desktop from mobile endpoints.

The business model is overwhelmingly recurring subscription revenue (monthly or annual contracts with Laufzeit discounts) complemented by professional IT consulting and hardware resale. SLAs back the offering with a 4-hour response time guarantee, 99%–99.8% uptime commitments, and 24/7 support available up to seven days a week. Go-to-market is sales-led and locally focused: a dedicated account manager runs each customer relationship, supported by free on-site initial consultations and a 4-step onboarding funnel (form, consultation, quick IT inventory, long-term collaboration), with location-specific landing pages targeting Munich, Regensburg, Landshut, Passau, Freising, and Ingolstadt. The company operates from five Bavarian offices (Munich, Regensburg, Landshut/HQ, Eichendorf, Landau a. d. Isar), serves 200+ companies across the region, and is led by Geschäftsführer Manuel Franz under a private, founder/management-controlled ownership structure with no disclosed external institutional capital.

Name

FAVORIT.network GmbH

Legal name

FAVORIT.network GmbH

Website

https://favorit.network

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

FAVORIT.network GmbH is a Bavarian IT system house delivering fully outsourced cloud desktop, VoIP telephony, security, and managed IT services to small and medium-sized enterprises (5–100 workstations) across the Bavaria region of Germany.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Cloud PBX & Hosted Telephony (HDAIAHAB), Network Architecture & Design Services (BPAEAEAA)

Keywords

• Managed IT services
• Cloud hosting solutions
• VoIP telephony systems
• IT security consulting
• Desktop as a service

Headquarters

HQ city

Eichendorf, Bayern

HQ country

Germany

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Full IT outsourcing and management services including cloud desktop, phone systems, security, and ongoing support. Revenue generated through recurring monthly or annual service contracts with guaranteed response times and SLA commitments.
2. Cloud Solution Packages: Desktop as a Service (DaaS) packages with tiered service levels. Monthly or annual payment options with contract duration discounts available. Includes data hosting in ISO 27001 certified data centers.
3. IT Consulting and Advisory: Professional IT consulting services including hardware/software selection, security consulting, technology optimization, and digitalization planning.
4. Hardware Sales: Brand hardware sales including workstations, notebooks, network equipment, WLAN devices, thin clients, and IP phones. Equipment provided as part of complete solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

FAVORIT.network GmbH is an IT system house that delivers managed IT services, cloud solutions, modern VoIP phone systems, IT security, and IT consulting to small and medium-sized enterprises in Bavaria. Its flagship offering is the Cloud-Komplettkonzept, a fully outsourced IT package that bundles Desktop as a Service (DaaS), Microsoft 365/Office, Exchange, 3CX cloud telephony, Sophos security, MailStore archiving, and hardware into a single subscription. Services are backed by ISO 27001 certified German data centers, a proprietary customer portal with 24/7 ticketing, and a 4-hour response time guarantee.

Product overview

FAVORIT.network GmbH is an IT system house (IT Dienstleister) offering a comprehensive portfolio of managed IT services for small and medium-sized businesses with 5-100 employees in the Bavaria region. The core offering combines IT services, IT consulting, modern VoIP phone systems (Cloud-Telefonie), and cloud solutions into an integrated Cloud-Komplettkonzept where the company takes full operational responsibility for customer IT. The Cloud-Komplettkonzept serves as the flagship complete solution, bundling Desktop as a Service (DaaS), support packages, ISO 27001 certified data center hosting (Nuremberg, Frankfurt, Falkenstein), Microsoft Office/Microsoft 365 options, Exchange Server, integrated cloud phone system, hardware equipment, security software (Sophos), GoBD-compliant email archiving (MailStore), and automated IT operations. Supporting modules include IT maintenance (IT-Betreuung), mobile telecommunications (FAVORIT Connect with Coligo Reach app), customer portal with ticket system, password management (Bitwarden), and email archiving. All services are delivered with 4-hour response time guarantee and 24/7 support availability, supported by knowledge base documentation and personal account managers.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-Dienstleistungen (IT Services) Core IT services including PC, server, and network management, data backup, remote and on-site support, and workstation setup with modern technology and security software for SMB customers.
• IT-Beratung (IT Consulting) IT consulting with a fixed personal contact partner covering hardware/software selection, security and data protection advice, technology optimization, and digitalization planning.
• Moderne Telefonanlagen (Cloud-Telefonie) Modern VoIP-based phone system built on 3CX technology, featuring video conferencing, mobile apps, CRM integration, intelligent call routing, and comprehensive security features; available as cloud or on-premise deployment.
• Cloud-Komplettkonzept Flagship complete cloud solution where FAVORIT assumes full IT responsibility, bundling virtual desktop (DaaS), Microsoft Office/Microsoft 365, Exchange Server, integrated cloud phone system, hardware equipment, security software, GoBD-compliant email archiving, support packages, and automated IT monitoring hosted in ISO 27001 certified German data centers.
• Cloud-Lösungen (Cloud Solutions) Cloud solutions enabling efficient mobile working with high availability, redundancy, and cost-efficient infrastructure, including Desktop as a Service (DaaS) with optional NVIDIA 3D acceleration for CAD and video editing applications.
• IT-Sicherheit (IT Security) IT security services including data protection, network security, cloud security, security consulting, and immediate incident response, protecting company and customer data using proven security measures and partner solutions such as Sophos.

Quantifiable outcome

• Up to 60% cost savings compared to traditional phone providers
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and supporting.

• KeriocoreTechnology or IntegrationEmail and collaboration technology partner providing Kerio Connect email server solutions. FAVORIT offers Kerio Connect integration services including Outlook connector, mobile setup, delegation features, and email forwarding configuration.
• 3CXcoreTechnology or IntegrationVoIP phone system technology partner. FAVORIT provides installation, configuration, and support for 3CX cloud and on-premise phone systems including call forwarding, voicemail setup, and mobile app integration.
• HP (Hewlett-Packard)supportingTechnology or IntegrationHardware partner providing brand-name computers, notebooks, and network equipment as part of complete IT solutions.
• MicrosoftcoreTechnology or IntegrationTechnology partnership for Microsoft 365, Office 2021, Windows Server, and related Microsoft solutions. FAVORIT offers Microsoft 365 consulting and migration services.
• SophossupportingTechnology or IntegrationSecurity software partner providing comprehensive IT security solutions including antivirus, firewall, and endpoint protection.
• VeeamsupportingTechnology or IntegrationBackup and data recovery technology partner providing cloud provider solutions for enterprise data protection.
• MailStoresupportingTechnology or IntegrationEmail archiving solution partner providing GoBD-compliant email archiving integration including Outlook add-in configuration.
• NVIDIAsupportingTechnology or IntegrationGPU technology partnership enabling 3D acceleration for cloud desktops, supporting CAD and video editing applications in cloud environment with full graphics performance.
• noSpam proxysupportingTechnology or IntegrationEmail security partner providing spam protection and email filtering services.
• ParallelssupportingTechnology or IntegrationSoftware partner for virtualization and remote desktop solutions.
• BitwardensupportingTechnology or IntegrationPassword management solution offered as FAVORIT Passwort Server with encrypted file sharing capabilities.
• HISCOXsupportingOthersProfessional liability insurance provider for business operations.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Datev eG: German cooperative IT services provider focused on tax advisors, auditors, and legal professionals. Datev is a regional player that overlaps with FAVORIT in delivering bundled IT, security, and workplace services to German SMEs with regulated data-handling needs.
• Iteratec GmbH: Bavarian IT services firm specializing in software development and digital transformation. Iteratec is a regional player overlapping with FAVORIT in serving Bavarian SMEs with managed IT and digitalization services.

Direct peers

• SHD AG: German IT system house providing managed services, cloud, and modern workplace solutions to Mittelstand customers. SHD is a direct peer because it targets the same SME outsourcing use cases with a comparable bundled service model.
• q.beyond AG: German managed cloud and SAP/IT services provider focused on mid-market. q.beyond is a direct peer because it competes head-to-head with FAVORIT for SME cloud outsourcing and managed workplace contracts in Germany.
• Allgeier SE: German IT services group combining managed services, cloud, and enterprise software. Allgeier is a direct peer because it serves the same DACH Mittelstand with bundled IT outsourcing, cloud, and security services that look structurally similar to FAVORIT's Cloud-Komplettkonzept.

Broad incumbents

• CANCOM SE: German hybrid IT and managed services provider serving SMEs and enterprises across DACH. CANCOM is a broad incumbent competing for the same cloud-managed workplace and cloud-infrastructure spend as FAVORIT.
• ACP Holding GmbH: Pan-European IT services group offering managed services, cloud, and workplace solutions. ACP is a broad incumbent that overlaps with FAVORIT in DaaS-style cloud desktop and managed workplace offerings for SMEs.
• Computacenter plc: UK-headquartered enterprise IT infrastructure provider with strong DACH presence. Computacenter is a broad incumbent that competes for managed workplace and cloud infrastructure deals that FAVORIT targets at the upper end of its SME range.
• Bechtle AG: Germany's largest listed IT system house with broad managed services, cloud, and workplace offerings. Bechtle is a broad incumbent that competes for the same SME and mid-market IT outsourcing wallet as FAVORIT, but at far greater scale and geographic reach.

Others

• 3CX GmbH: Vendor of the cloud PBX platform that powers FAVORIT's phone offering. 3CX is a supplier/partner rather than competitor; comparable as a peer because it operates the underlying VoIP technology FAVORIT resells and supports.

Market position

Strengths5 records

Weaknesses1 record

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/FAVORITnetwork
• LinkedInlinkedin.com/company/favorit-network-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FAVORIT.network GmbH