What FPT Smart Cloud does

FPT Smart Cloud is a Hanoi-headquartered cloud computing and artificial intelligence company, and the dedicated cloud/AI subsidiary of FPT Corporation, Vietnam's largest publicly listed technology group. The company delivers an integrated platform organized around three pillars: FPT Cloud (cloud infrastructure with 100+ services spanning compute, Kubernetes, managed databases, storage, networking, security and backup), FPT.AI (applied AI products for conversational voicebots and chatbots, intelligent document processing, electronic KYC, contact center quality management, HR optimization and multilingual AI agents), and FPT AI Factory (an end-to-end AI development ecosystem built on NVIDIA H100/H200 GPUs for model training, fine-tuning and inference). It also resells Microsoft and Google Cloud solutions and offers specialized software such as FPT CFS for financial consolidation and FPT Data Suite for enterprise analytics.

The company's revenue model is predominantly subscription-based across cloud infrastructure, AI platform usage and software licensing, supplemented by professional services for implementation, consulting and managed support. It goes to market via direct enterprise field sales and inside sales targeting large Vietnamese enterprises and government agencies, complemented by cross-selling arrangements with sibling FPT IS sales staff, channel partners such as Salto Vietnam in Japan, and multi-cloud marketplace listings. Geographic operations span Vietnam (Hanoi and Ho Chi Minh City) and Japan (Tokyo), with the Japan business recently capitalized by strategic investments from Sumitomo Corporation and SBI Holdings to accelerate enterprise AI adoption. Customers span banking, insurance, retail, e-commerce, real estate, education, pharmaceutical and government sectors, anchored by large Vietnamese enterprises including MB Bank, SeABank, Vietcombank, FWD Vietnam, Home Credit, Sendo, 7-Eleven and Đất Xanh Group. The company holds PCI DSS, ISO 27001, ISO 27017 and ISO 27035 certifications and aligns with GDPR and Vietnamese data protection law, which is a meaningful requirement for serving regulated financial services and government workloads.

Name

FPT Smart Cloud

Legal name

FPT Smart Cloud Company Limited

Website

https://fptsmartcloud.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

251–500 employees

Short description

FPT Smart Cloud is the cloud and AI subsidiary of Vietnam's FPT Corporation, offering cloud infrastructure, applied AI products and GPU-based AI development platforms to enterprise and government customers across Vietnam and Japan.

Ownership category

akta.pro rank

Product category

Cloud Infrastructure

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computer Systems Design and Related Services (54151), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

akta.pro secondary industries

AI Compute Virtualization & Scheduling (GPU virtualization, cluster schedulers) (HDAAAAAG), Cloud Data Platforms & Analytics Migration (BPAEACAI)

Keywords

• Cloud infrastructure services
• Artificial intelligence platforms
• Enterprise cloud computing
• AI voicebot solutions
• Managed cloud services

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Cloud Infrastructure Services (IaaS): Revenue from cloud computing services including servers, storage, containers, databases, networking, security, and monitoring. Offered as subscription-based services with various tiers.
2. AI Platform Services: AI platforms including FPT.AI products (Voicebot, Chatbot, eKYC, Document Processing) and FPT AI Factory (Infrastructure, Studio, Inference, Agents). Revenue from AI platform subscriptions and usage-based inference services.
3. Multi-cloud Solutions: Revenue from providing Microsoft and Google Cloud solutions, migration, and managed services to enterprises.
4. Software Solutions: FPT CFS (Financial Consolidation Software) and FPT Data Suite providing data analytics solutions to enterprises.
5. Professional Services: Implementation, consulting, and technical support services for cloud and AI deployments.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

FPT Smart Cloud provides cloud computing infrastructure (FPT Cloud) and AI platforms (FPT.AI, FPT AI Factory) as a comprehensive ecosystem for enterprise digital transformation. The company offers 100+ services spanning IaaS/PaaS, managed databases, security, AI-powered conversational automation, document processing, eKYC, and end-to-end AI model development powered by NVIDIA GPUs. It also delivers specialized software including FPT CFS for financial consolidation and FPT Data Suite for enterprise analytics, plus resold Microsoft and Google Cloud solutions.

Product overview

FPT Smart Cloud operates as a platform company organized around three core pillars: FPT Cloud (cloud computing infrastructure), FPT.AI (artificial intelligence applications), and FPT AI Factory (end-to-end AI model development). The FPT Cloud pillar provides over 80 cloud services spanning compute (Cloud Server with Standard, GPU, and Dedicated variants), containers (Kubernetes Engine, Container Registry), managed databases (Redis, MongoDB, PostgreSQL, MySQL), networking (Load Balancer), security (Next-Gen Firewall), storage (Object, Block), monitoring, backup, and disaster recovery. The FPT.AI pillar offers a suite of conversational and applied AI products including AI Engage (voice call center automation), AI Chat (omni-channel chatbot), AI Read (document processing via computer vision), AI eKYC (identity verification), AI Enhance (contact center quality management), AI Mentor (HR optimization), AI Agents (multilingual AI personnel), and Text to Speech. The FPT AI Factory pillar provides GPU-accelerated infrastructure (NVIDIA H100/H200), model building tools (AI Studio), and inference deployment (AI Inference) for large-scale AI model development. The multi-cloud pillar resells Microsoft and Google Cloud solutions, while specialized solutions include FPT CFS for financial reporting consolidation and FPT Data Suite for enterprise data analytics.

Differentiator

Problem solved

Functional benefit

Brands

• FPT Cloud: Cloud computing platform providing infrastructure, storage, databases, security and enterprise applications.
• FPT.AI
• FPT AI Factory
• FPT CFS
• FPT Data Suite

Products and services

• FPT Cloud A comprehensive cloud computing platform providing 80+ services including compute (cloud servers, GPU servers), container orchestration (Kubernetes Engine, Container Registry), managed databases (Redis, MongoDB, PostgreSQL, MySQL), networking (Load Balancer), security (Next-Gen Firewall), storage (Object, Block), backup and disaster recovery, monitoring, and cloud desktop for enterprise customers.
• FPT.AI A comprehensive artificial intelligence platform offering a suite of conversational AI and applied AI solutions for enterprise customer service automation, including voicebot (AI Engage), chatbot (AI Chat), document processing (AI Read), eKYC identity verification, contact center quality management (AI Enhance), HR optimization (AI Mentor), multilingual AI Agents, and Text to Speech.
• FPT AI Factory End-to-end AI development ecosystem enabling organizations to build, train, fine-tune, and deploy large-scale AI models, powered by thousands of NVIDIA H100/H200 GPUs. Includes FPT AI Infrastructure (GPU cloud), FPT AI Studio (model building/training), FPT AI Inference (production deployment), and FPT AI Agents (multilingual AI personnel).
• FPT CFS (Financial Reporting Consolidation) Comprehensive accounting consolidation and close software solution that standardizes and automates financial statement preparation (Balance Sheet, Income Statement, Cash Flow, Notes) supporting VAS, IFRS, and other accounting standards. Achieves 99% automation of consolidation and 60% reduction in reporting time.
• FPT Data Suite Comprehensive data analytics platform for enterprises that integrates multi-source data, visualizes insights, and supports business decision-making, cost optimization, and resource management.
• Microsoft for Business Multi-cloud advisory and reselling service for Microsoft cloud solutions, helping enterprises modernize with Microsoft technologies including Azure, Microsoft 365, and related enterprise solutions as a certified Microsoft partner.
• Google Cloud Authorized Google Cloud distribution and implementation service providing flexible cloud computing solutions for businesses as a certified Google Cloud partner.
• Google Workspace Google Workspace distribution and implementation service for setting up flexible collaborative workspaces for enterprises, including Gmail, Drive, Docs, and related productivity tools.

Quantifiable outcome

• 60% labor productivity increase for MB Bank through AI document data entry automation
• +5 more outcomes

Named customers13 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability13 records

Feature14 records

Partnerships

Twelve partnerships are on record, tiered core, strategic and minor.

• Salto Vietnam Co., LtdcoreChannel Partner/ Reseller/ Distributor · 26 June 2023Cooperation agreement to expand Cloud and AI technology application solutions and enhance digital transformation in Japanese market. Salto introduces Made-by-FPT Smart Cloud solution ecosystem to customers and coordinates with FPT technology engineers for solution implementation.
• FPT IScoreChannel Partner/ Reseller/ DistributorCross-selling partnership where FPT IS sales staff introduces and consults FPT Cloud products and services to FIS customers. FIS sales staff participate in cross-sale programs with commission based on first-year revenue.
• MicrosoftcoreTechnology or IntegrationAdvanced partner for Microsoft cloud solutions. FPT Smart Cloud provides Microsoft solutions for business modernization, offering Azure and Microsoft 365 services with deep integration capabilities.
• Google CloudcoreTechnology or IntegrationPartner for Google Cloud platform services. FPT Smart Cloud offers Google Cloud computing solutions and Google Workspace for flexible collaboration and workspace setup.
• VMwarestrategicTechnology or IntegrationTechnology integration partner for virtualization and cloud infrastructure solutions.
• Check PointstrategicTechnology or IntegrationSecurity technology integration partner for cloud security solutions.
• NVIDIAcoreTechnology or IntegrationStrategic technology partner providing NVIDIA H100/H200 GPUs for FPT AI Factory infrastructure. FPT AI Factory leverages thousands of NVIDIA Hopper GPUs and NVIDIA AI Enterprise software and frameworks.
• Konica MinoltastrategicStrategic or Co-development PartnerJoint venture partner in Japan for digital transformation and technology solutions.
• LTS IncminorStrategic or Co-development PartnerStrategic investment target in Japan for expanding AI and cloud capabilities.
• NACminorStrategic or Co-development PartnerAcquisition target in Japan - FPT's first M&A deal in the Japanese market for market expansion.
• MilastrategicTechnology or IntegrationAI research partnership with Mila (Quebec AI Institute) for AI research and development collaboration.
• Landing AIstrategicTechnology or IntegrationAI technology partnership with Landing AI for AI solutions development.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Regional players

• Alibaba Cloud: Asia-focused hyperscaler with strong presence across ASEAN. Comparable as a regional incumbent competing for the same ASEAN enterprise and government cloud workloads and serving as an alternative to FPT's sovereign positioning.

Broad incumbents

• Microsoft Azure: Hyperscaler whose Azure stack FPT Smart Cloud resells and co-deploys, while simultaneously competing with its own cloud. Comparable as both a partner and a broad incumbent in enterprise and AI workloads.
• Amazon Web Services (AWS): Global hyperscaler and the dominant public-cloud reference architecture FPT Smart Cloud's IaaS/Kubernetes/database services must position against. Comparable as a broad incumbent whose enterprise footprint FPT is targeting locally.
• Google Cloud: Hyperscaler partner of FPT Smart Cloud and direct competitor for AI/ML workloads. Comparable through its joint go-to-market in Vietnam and its generative-AI platform competing for the same enterprise budgets.

Direct peers

• CMC Cloud (CMC Telecom): CMC Corporation's cloud and data center business competing head-to-head with FPT Smart Cloud in the Vietnamese enterprise cloud market, including AI-augmented services for BFSI and manufacturing.
• Viettel IDC: Vietnam's largest domestic data center and cloud provider, a subsidiary of Viettel Group. Directly comparable as a Vietnam-based public cloud and managed services provider competing for the same enterprise and government workloads in banking and public sector.
• VNPT Cloud (VinaData): Vietnam Posts and Telecommunications Group's cloud arm, one of the closest domestic competitors to FPT Smart Cloud in IaaS/PaaS for regulated Vietnamese enterprises and government agencies.
• BizFly Cloud: VCCorp's cloud platform serving Vietnamese SMEs and startups with IaaS, container and database services. Comparable as a domestic public-cloud alternative with strong developer mindshare in Vietnam.

Emerging players

• VinAI: Vingroup-affiliated AI research and product organization building Vietnamese-language AI, computer vision and generative AI. Comparable as a Vietnam-rooted AI player tackling sovereign/regional AI use cases similar to FPT AI Factory's positioning.
• Yellow.ai: Enterprise conversational AI and agent platform offering voicebots, chatbots and document automation to global BFSI and retail customers. Comparable as a direct functional competitor to FPT.AI Engage, AI Chat, and AI Agents across the same customer verticals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/fptsmartcloud

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FPT Smart Cloud