IDLE
IDLE is a Berlin-based managed IT and telecommunications provider bundling cloud, AI telephony, mobile, Device-as-a-Service, networking, cybersecurity, license, and IoT services into a single managed contract for enterprise and mid-market companies across Germany.
- Company typePrivate
- Founded2022
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
IDLE firmographics
Firmographics- Name
- IDLE
- Legal name
- IDLE Telecommunications Consulting GmbH
- Website
- https://getidle.io
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- IDLE is a Berlin-based managed IT and telecommunications provider bundling cloud, AI telephony, mobile, Device-as-a-Service, networking, cybersecurity, license, and IoT services into a single managed contract for enterprise and mid-market companies across Germany.
- Ownership category
- akta.pro rank
IDLE industry classification
Industry- Product category
- Managed IT and Telecommunications Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Telephone Call Centers (56142)
- SIC
- Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Mobile Roaming & Interconnect Services (roaming hubs, IREG/TADIG, clearing) (HDAIAEAE)
Keywords
Where IDLE is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
IDLE business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Managed Services (Full IT Outsourcing): IDLE bundles multiple IT and telecom services — cloud migration, AI telephony, mobile, DaaS, networking, cybersecurity, license management, IoT, and Global SIM — under a single managed services contract. This creates recurring revenue from ongoing management, monitoring, support, and optimization. The single-contact model replaces multiple vendor relationships, making it a land-and-expand recurring revenue motion as clients grow their service consumption over time.
- Device as a Service (Hardware): Smartphones and laptops provided as a monthly subscription per device. Includes procurement, zero-touch rollout, asset management, device swaps/repairs, and secure data erasure on return. Refresh cycles are predefined, providing predictable recurring hardware revenue. Referenced dashboard showing 1,284 total assets under management.
- Project-Based Implementation & Consulting: One-time project revenue from cloud migrations, network setups, MPLS deployments, and consulting engagements for custom solutions. The company states over €10 million in project revenue realized since founding in 2022, suggesting significant one-time project contribution alongside recurring streams.
- Telecom (Mobile, Global SIM, IoT): Recurring telecom contracts for mobile fleet management, international eSIM services (190+ countries), and IoT connectivity. As a Vodafone Business Distributor Platin, IDLE resells and manages mobile contracts with centralized fleet administration, tariff optimization, and carrier management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom managed IT bundle — tailored to each customer's requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
IDLE product offering
Product offeringCore offering
IDLE bundles network, cloud, AI telephony, cybersecurity, and device management into a single managed services contract for enterprise and mid-market companies in Germany. Acting as a single point of contact, the company delivers ten service areas — sovereign cloud migration, AI cloud telephony, business mobile, Device as a Service, site connectivity, cybersecurity, license management, IoT connectivity, Global SIM, and custom consulting — replacing 10+ vendors with one accountable partner.
Product overview
IDLE offers a unified managed IT and telecommunications services portfolio for enterprise and mid-market clients in Germany, comprising ten service lines delivered through a single point of contact. The core offering spans cloud telephony with AI reception capabilities (AI CloudTelefonie), managed device fleets (Device as a Service), business mobile (Mobile via Vodafone), site connectivity (Standortvernetzung), cybersecurity (Cybersecurity), software license management (Lizenzmanagement), IoT connectivity (IoT & Konnektivität), international eSIM (Global SIM), cloud migration (Souveräne Cloud-Migration), and custom consulting (Individuelle Lösungen). Services are designed to be combined — for example, cloud telephony integrates with Microsoft Teams, and license management covers Microsoft 365 and Google Workspace — with IDLE acting as the single responsible party across the entire stack. The company operates as a Vodafone Business Distributor with Platin partner status.
Differentiator
Problem solved
Functional benefit
Products and services
- Sovereign Cloud Migration (Souveräne Cloud-Migration)
Quantifiable outcome
- Over 200 companies served across Germany since 2022
- +5 more outcomes
Companies that use IDLE
Customer profileNamed customers8 records
Ideal customer profiles1 record
IDLE technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability5 records
Feature4 records
IDLE partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- VodafonecoreIDLE is a Vodafone Business Distributor with Platin (Platinum) partner status — the highest tier in Vodafone's partner program. Through this relationship, IDLE resells mobile contracts, tariffs, and fleet management services to enterprise clients across Germany. The partnership provides preferential pricing, direct escalation paths, and early access to new network solutions. IDLE uses this status to offer bundled mobile contracts alongside its managed services portfolio.
- RingCentralcoreIDLE implements RingCentral's cloud phone system and AI Receptionist for enterprise clients. RingCentral is described as a Gartner Magic Quadrant Leader for UCaaS (Unified Communications as a Service), recognized as a Leader for 11 consecutive years. IDLE's AI cloud telephony offering is built on the RingCentral platform, with RingCentral cited as the platform powering 24/7 AI call handling for clients.
- Microsoft (Microsoft 365 & Azure)coreIDLE is an authorized Microsoft partner managing Microsoft 365 and Azure deployments for enterprise clients. Services include license audits, plan optimization per role, automated on/offboarding, and Azure FinOps. The partnership enables IDLE to offer discounted licensing rates through distribution channels and to resell and manage Microsoft environments as part of its managed services bundle.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
IDLE competitors and assessment
Company assessmentDirect peers
- NFON: NFON is a Munich-based cloud telephony (Cloud PBX) provider focused on European mid-market and enterprise customers. It is a direct competitor to IDLE's AI CloudTelefonie offering, providing an owned UCaaS platform rather than reselling RingCentral.
- Enreach: Enreach is a European unified communications and managed services provider delivering cloud telephony, contact center, and mobile/connectivity bundles to mid-market customers across Germany, the Netherlands, and other EU countries. It competes directly with IDLE's cloud telephony and bundled connectivity offering.
- SVA System Vertrieb Alexander: SVA is a German IT systems integrator specializing in data center, cloud, and workplace managed services for enterprise and mid-market customers. It directly competes with IDLE in the German Mittelstand IT managed services space.
- Allgeier: Allgeier is a German IT services group providing managed services, software, and staffing to mid-market and enterprise customers. It overlaps with IDLE's MSP and digital workplace offerings and competes for similar German mid-market IT consolidation contracts.
- sipgate: sipgate is a German cloud telephony and VoIP provider serving SMB and mid-market customers with hosted PBX and mobile integration. It is a direct competitor to IDLE's cloud telephony offering, particularly for smaller German accounts seeking simple VoIP bundles.
- CANCOM: CANCOM is a leading German IT managed services provider offering cloud, workplace, networking, and security services to mid-market and enterprise customers across Germany. It directly competes with IDLE in the German Mittelstand MSP space, with substantially larger scale and a public listing.
Broad incumbents
- Bechtle: Bechtle is one of Germany's largest IT systems integrators and managed service providers with a broad portfolio spanning workplace, cloud, networking, and security. It competes with IDLE for German Mittelstand IT contracts but operates at much larger scale with a public listing.
- Computacenter: Computacenter is a major European IT infrastructure and managed services provider with deep presence in Germany, the UK, and France. It overlaps with IDLE across workplace, networking, and cloud managed services, but operates at significantly larger enterprise scale across multiple geographies.
- Deutsche Telekom (T-Systems): T-Systems is Deutsche Telekom's enterprise IT services arm, offering managed cloud, networking, security, and workplace services across Germany and Europe. It competes broadly with IDLE for German enterprise managed services, with vastly greater scale and direct network ownership.
Regional players
- 1&1 Versatel: 1&1 Versatel is a major German B2B fixed-line and fiber connectivity provider for enterprise and carrier customers. It competes with IDLE in the site connectivity (Standortvernetzung) and MPLS layer, but focuses on network services rather than the broader managed services bundle.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights3 records
Customer concentration
IDLE social profiles
Digital presenceIDLE compliance and trust
Trust signalCompliance1 record
IDLE financial estimates
Financial estimateRevenue estimate
Valuation estimate
IDLE leadership team
Management profileNumber of profiles
Profiles2 records
IDLE funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IDLE M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IDLE
What does IDLE do?
IDLE bundles network, cloud, AI telephony, cybersecurity, and device management into a single managed services contract for enterprise and mid-market companies in Germany. Acting as a single point of contact, the company delivers ten service areas — sovereign cloud migration, AI cloud telephony, business mobile, Device as a Service, site connectivity, cybersecurity, license management, IoT connectivity, Global SIM, and custom consulting — replacing 10+ vendors with one accountable partner.
Is IDLE a public or private company?
IDLE is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IDLE founded?
IDLE was founded in 2022. It employs 11 to 50 people.
Where is IDLE based?
IDLE is headquartered in Berlin, Germany, in the Europe region.
How does IDLE make money?
Four revenue lines are on record. Managed Services (Full IT Outsourcing) is the primary driver. The others are device as a Service (Hardware), project-Based Implementation & Consulting and telecom (Mobile, Global SIM, IoT).
Who are IDLE's main competitors?
Direct peers on record are NFON, Enreach, SVA System Vertrieb Alexander, Allgeier, sipgate and CANCOM. Broad incumbents are Bechtle, Computacenter and Deutsche Telekom (T-Systems). 1&1 Versatel is listed as a regional player.
Does IDLE have an API?
No public API is recorded for IDLE.
What industry is IDLE in?
IDLE's product category is Managed IT and Telecommunications Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAFAF, Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects). Its NAICS code is 51711 and its SIC code is 7385.