GoTo Logistics
GoTo Logistics is an Indonesian B2B fulfillment and delivery provider, subsidiary of GoTo Group, operating 10 warehouses nationwide and aggregating own-fleet and 3PL capacity to serve e-commerce sellers with storage, multi-tier delivery SLAs, COD, and tracking.
- Company typePrivate
- Founded-
- HeadquartersJakarta Timur, Indonesia
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What GoTo Logistics does
GoTo Logistics (GTL) is an Indonesian B2B logistics and fulfillment provider operating as a subsidiary of GoTo Group, Indonesia's largest technology conglomerate. The company runs two integrated service divisions: a Fulfillment division offering warehouse storage, quality control, and customized packaging across 10 strategically located warehouses in Greater Jakarta (six sites) and Makassar, Surabaya, Bandung, and Medan; and a Delivery division functioning as a logistics aggregator that combines an own fleet with multiple third-party logistics partners to provide nationwide shipping. The supporting technology stack comprises a real-time tracking dashboard for parcel and inventory visibility, a warehouse management system claiming 99.99% stock accuracy, multi-3PL integration, and marketplace connectivity (notably to the GoTo ecosystem including Tokopedia). Service tiers span instant 2-hour, same-day, next-day, and 3-4 day regular/economy/cargo delivery, with add-on modules including COD collection with reconciliation, optional inventory insurance, customized packaging, and high-value, cold, and pallet storage variants.
GTL targets e-commerce sellers and online merchants requiring both B2C and C2C fulfillment, as well as businesses needing pan-Indonesia coverage across intracity, intercity, and inter-island lanes. Its go-to-market is sales-led, with customized pricing handled via direct B2B engagement ([email protected]) rather than standardized public tiers, leveraging the GoTo ecosystem as a top-of-funnel acquisition channel. Revenue is generated through a mix of recurring fulfillment/storage fees, per-transaction delivery charges, COD transaction fees, and managed services such as insurance. The only named external customer in the source data is Lemonilo (an Indonesian consumer health brand), referenced as a case study beginning August 2019; the company does not disclose revenue, parcel volume, or external funding rounds.
GoTo Logistics firmographics
Firmographics- Name
- GoTo Logistics
- Legal name
- GOTO LOGISTICS (PT. Paket Anak Bangsa, PT. Swift Logistics Solutions, PT. Swift Shipment Solutions)
- Website
- https://gtl.id
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- GoTo Logistics is an Indonesian B2B fulfillment and delivery provider, subsidiary of GoTo Group, operating 10 warehouses nationwide and aggregating own-fleet and 3PL capacity to serve e-commerce sellers with storage, multi-tier delivery SLAs, COD, and tracking.
- Ownership category
- akta.pro rank
GoTo Logistics industry classification
Industry- Product category
- Logistics Services
- NAICS
- Freight Transportation Arrangement (48851), Couriers and Express Delivery Services (492110)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Order Management, Pick/Pack & SLA Execution (Cartonization/Wave Picking) (TLAIADAD)
- akta.pro secondary industries
- Seller-Fulfilled Prime / Same-Day & Rapid Delivery Fulfillment Centers (TLALADAE), Pick/Pack & Value-Added Warehouse Services (Kitting, Returns Prep) (CRAFAMAD)
Keywords
Where GoTo Logistics is headquartered
LocationHeadquarters
- HQ city
- Jakarta Timur
- HQ country
- Indonesia
- HQ region
- Asia
Offices11 records
Markets served
GoTo Logistics business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Fulfillment Services: Warehouse storage, quality control, and customized packaging services for e-commerce sellers
- Delivery/Logistics Services: Pickup and delivery services using own fleet and partner networks, with pricing based on weight/dimensions and delivery speed
- COD (Cash on Delivery) Services: Collection of cash upon delivery with reconciliation packages for merchants
- Optional Insurance: Optional insurance coverage for damage or lost products (premium paid separately)
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Custom pricing based on client needs and shipment volume |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
GoTo Logistics product offering
Product offeringCore offering
GoTo Logistics provides end-to-end e-commerce fulfillment and delivery services for online sellers and merchants across Indonesia. The Fulfillment division operates 10 warehouses spanning regular, high-value, cold, and pallet storage with quality control and customized packaging. The Delivery division functions as a logistics aggregator, routing shipments across GTL's own fleet and partner 3PL networks with SLAs ranging from instant 2-hour to 3-4 day economy delivery, including COD collection, optional insurance, real-time tracking, and marketplace integration.
Product overview
GoTo Logistics (GTL) operates as a unified logistics platform under GoTo Group, offering two interconnected service divisions: Fulfillment Services for warehouse storage and inventory management across 10 strategically located warehouses throughout Indonesia, and Delivery Services functioning as a logistics aggregator for nationwide shipping. The platform supports both B2C orders fulfilled from distribution points/hubs and C2C orders fulfilled directly by sellers, with varying delivery SLAs ranging from instant 2-hour delivery to 3-4 day regular service. Supporting modules include COD collection, real-time tracking dashboard, inventory insurance, and marketplace integrations, all designed to provide end-to-end logistics solutions for e-commerce sellers and buyers across Indonesia.
Differentiator
Problem solved
Functional benefit
Products and services
- Fulfillment Services End-to-end warehousing and inventory management services spanning 10 warehouses across Indonesia with regular storage, high-value storage (24/7 security monitoring), cold storage (for dairy, pharmaceutical, and beauty products), and pallet storage (for bulky goods), plus quality control and customized packaging. For e-commerce sellers and online merchants requiring outsourced inventory management.
- Delivery Services Logistics aggregation delivery service using own fleet combined with 3PL partner networks to provide affordable and reliable delivery across Indonesia. Supports B2C and C2C orders with multiple SLA tiers. For e-commerce sellers, merchants, and shippers requiring nationwide coverage.
- COD (Cash on Delivery) Service Cash on delivery collection service allowing merchants to collect payment upon delivery with flexible reconciliation packages and supporting documentation requirements. For merchants operating in markets where cash-on-delivery is the dominant payment method.
- Inventory Insurance Optional insurance coverage for damage or lost products stored in GTL warehouses or in transit, available with a separately paid premium and defined claims procedures. For clients seeking risk mitigation for high-value or sensitive inventory.
- Customized Packaging Tailored packaging solutions designed and executed according to client-specific requirements as part of the fulfillment service offering. For merchants with specific branding, fragility, or product handling needs.
Quantifiable outcome
- 99.99% stock accuracy
- +1 more outcomes
Companies that use GoTo Logistics
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
GoTo Logistics technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
GoTo Logistics partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Third-Party Logistics (3PL) PartnerscoreGTL has integrated systems with multiple third-party logistics partners for comprehensive delivery coverage across Indonesia. The aggregator model uses partner fleets alongside GTL's own fleet to ensure orders are delivered at competitive prices.
Scale indicators4 records
Recent moves1 record
Expansion highlights5 records
GoTo Logistics competitors and assessment
Company assessmentDirect peers
- JNE Express: Indonesia's largest national courier and logistics operator with nationwide last-mile and fulfillment capabilities. Directly comparable as a multi-tier e-commerce logistics provider competing for the same Indonesian merchant base.
- Shopee Express (SPX): Logistics arm of Shopee Indonesia offering nationwide fulfillment and delivery for marketplace sellers. Directly comparable as an integrated marketplace-logistics provider competing for the same Indonesian merchant base.
- Paxel: Indonesian logistics company specializing in same-day and instant delivery for e-commerce. Comparable in the same-day/express segment and Indonesian market focus.
- SiCepat Ekspres: Indonesian logistics company focused on e-commerce last-mile delivery with nationwide coverage. Directly comparable in target market (Indonesian e-commerce sellers) and service mix.
- Ninja Xpress: Indonesia-focused e-commerce logistics provider offering nationwide delivery and fulfillment services. Comparable as a B2B logistics platform targeting online merchants.
- J&T Express: Major Indonesian-origin logistics player with extensive own-fleet coverage across Indonesia and Southeast Asia. Comparable as a pan-Indonesia e-commerce delivery and fulfillment competitor.
- AnterAja: Indonesian logistics provider backed by Astra with nationwide last-mile and fulfillment services. Comparable as a national-scale e-commerce logistics competitor.
- Lion Parcel: Indonesian logistics company with nationwide courier, fulfillment, and cash-on-delivery services. Comparable in multi-tier delivery offerings and COD capability.
Emerging players
- ShipBob: Global e-commerce fulfillment aggregator offering distributed warehousing and multi-carrier shipping for online merchants. Comparable as a tech-enabled fulfillment and delivery aggregator serving e-commerce sellers, though operating in different geographies.
- Biteship: Indonesian logistics aggregator and shipping API platform connecting SMB e-commerce sellers to multiple couriers. Comparable as a multi-3PL integration/aggregator play, though smaller in own-fulfillment scale.
Market position
Strengths4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
GoTo Logistics social profiles
Digital presenceGoTo Logistics financial estimates
Financial estimateRevenue estimate
Valuation estimate
GoTo Logistics leadership team
Management profileNumber of profiles
GoTo Logistics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GoTo Logistics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GoTo Logistics
What does GoTo Logistics do?
GoTo Logistics provides end-to-end e-commerce fulfillment and delivery services for online sellers and merchants across Indonesia. The Fulfillment division operates 10 warehouses spanning regular, high-value, cold, and pallet storage with quality control and customized packaging. The Delivery division functions as a logistics aggregator, routing shipments across GTL's own fleet and partner 3PL networks with SLAs ranging from instant 2-hour to 3-4 day economy delivery, including COD collection, optional insurance, real-time tracking, and marketplace integration.
Is GoTo Logistics a public or private company?
GoTo Logistics is a private company. It is classified as corporate owned and is currently operating.
When was GoTo Logistics founded?
GoTo Logistics was founded in -1. It employs 501 to 1,000 people.
Where is GoTo Logistics based?
GoTo Logistics is headquartered in Jakarta Timur, Indonesia, in the Asia region.
How does GoTo Logistics make money?
Four revenue lines are on record. Fulfillment Services are the primary driver. The others are delivery/Logistics Services, COD (Cash on Delivery) Services and optional Insurance.
Who are GoTo Logistics's main competitors?
Direct peers on record are JNE Express, Shopee Express (SPX), Paxel, SiCepat Ekspres, Ninja Xpress, J&T Express, AnterAja and Lion Parcel. Emerging players are ShipBob and Biteship.
Does GoTo Logistics have an API?
No public API is recorded for GoTo Logistics.
What industry is GoTo Logistics in?
GoTo Logistics's product category is Logistics Services. Its primary akta.pro industry code is TLAIADAD, Order Management, Pick/Pack & SLA Execution (Cartonization/Wave Picking), with a secondary code of TLALADAE, Seller-Fulfilled Prime / Same-Day & Rapid Delivery Fulfillment Centers. Its NAICS code is 48851 and its SIC code is 4731.