Healthlink360
HealthLink360 is a Scottish charitable healthcare organisation providing integrated travel medicine, pre-deployment medical screening, and psychological services for missionaries, humanitarian workers, and global workers. Founded in 1983, it delivers care via a clinic in Musselburgh and remote video consultations globally.
- Company typePrivate
- Founded1983
- HeadquartersMusselburgh, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Healthlink360 does
HealthLink360 is a Scottish charitable healthcare organisation delivering integrated travel medicine, pre-deployment medical screening, and psychological services primarily to missionaries, humanitarian workers, and other global workers preparing for or returning from overseas assignments. Founded in 1983 as Care for Mission and consolidated under its current name via a 2011 merger with EIHC Travel Ltd and Medeserve, the organisation is structured as a company limited by guarantee and registered Scottish charity (SCO 00948), regulated by Healthcare Improvement Scotland since 2017.
Its service portfolio spans three integrated lines: a Travel Clinic offering vaccinations (including Yellow Fever certification), anti-malarials and country-specific risk advice; Medical Services encompassing health screenings, pre-deployment medicals, and the newer Health Screening Plus (HS+) and Remote Health Assessment products; and Psychological Services including pre-assignment assessments, counselling, CBT, EMDR, mid-term reviews, and post-deployment debriefs. Service delivery combines a physical clinic at Carberry (relocating to Longniddry Steading) with remote video/phone consultations via Teams and Zoom, with approximately 96% of psychological work now conducted remotely. The technology layer is built on standard SaaS (Squarespace, SmartSurvey, MailChimp, JustGiving, EasyFundraising) rather than proprietary platforms.
Revenue is generated through per-consultation professional service fees charged to individuals and sending agencies, supplemented by charitable donations, grant funding, and bursary income (including the Caroline Hunter Bursary Fund). The organisation operates globally for psychological services (excluding USA and Canada), with named clients such as Project Trust and a portfolio of church mission partners, humanitarian NGOs, and individual travellers. The team comprises roughly 13 clinical and operational staff led by Managing Director Nicki Davies-Jones (appointed June 2023).
Healthlink360 firmographics
Firmographics- Name
- Healthlink360
- Legal name
- HealthLink360
- Website
- https://healthlink360.org
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- HealthLink360 is a Scottish charitable healthcare organisation providing integrated travel medicine, pre-deployment medical screening, and psychological services for missionaries, humanitarian workers, and global workers. Founded in 1983, it delivers care via a clinic in Musselburgh and remote video consultations globally.
- Ownership category
- akta.pro rank
Healthlink360 industry classification
Industry- Product category
- Travel and Occupational Health Services
- NAICS
- Social Assistance (624)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)
- akta.pro primary industry
- Health & Medical Risk Management (Vaccination Guidance, Telemedicine, Medical Networks) (THACAEAF)
Keywords
Where Healthlink360 is headquartered
LocationHeadquarters
- HQ city
- Musselburgh
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Healthlink360 business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Clinical Service Fees: Revenue generated from paid consultations for travel health, medical screenings, and psychological services. Travel clinic consultations include risk assessment and country-specific advice, with additional fees for vaccines and medicines. Psychological services include counselling, therapy, and psychological assessments. Fees are charged to individuals and organisations.
- Charitable Donations and Bursary Fund: HealthLink360 operates as a registered Scottish charity (SC000948) and relies on charitable support from grant funding and individual donations. The Caroline Hunter Bursary Fund provides counselling support to those who cannot afford full service costs, with 14 bursary-funded sessions in 2021-22 and 19 in 2022-23.
- EasyFundraising: Online donations generated through the EasyFundraising platform when supporters shop online with participating retailers, providing free donations to support the charity's work.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Travel Clinic Consultation |
| One time/ perpetual license | Pay-as-you-go | Medical Services |
| One time/ perpetual license | Pay-as-you-go | Psychological Services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Healthlink360 product offering
Product offeringCore offering
HealthLink360 is a Scottish charitable healthcare organisation delivering three integrated service lines: a Travel Clinic providing vaccinations and country-specific health advice; Medical Services covering health screenings, pre-deployment medicals, and remote health assessments for overseas workers; and Psychological Services including counselling, CBT, psychological assessments, and post-deployment debriefs. Services are delivered in person at the Carberry clinic near Edinburgh and remotely via video/phone to clients worldwide, with a particular specialism in supporting missionaries, humanitarian workers, and mission agencies.
Product overview
HealthLink360 is a charitable healthcare organisation offering a portfolio of three integrated service lines: Travel Clinic (vaccinations, consultations, yellow fever certification), Medical Services (health screenings, pre-deployment medicals, Remote Health Assessment, Health Screening Plus), and Psychological Services (assessments, counselling, CBT, debriefs). The organisation serves global workers, missionaries, humanitarian organisations, and UK-based individuals through clinic-based and remote delivery via video/phone. Recent additions include Remote Health Assessment (2026) and Health Screening Plus (2025) expanding remote service capabilities. The Caroline Hunter Bursary Fund provides financial access to counselling. Services are coordinated to provide whole-person care spanning physical and mental health across the assignment lifecycle.
Differentiator
Problem solved
Functional benefit
Brands
- Caroline Hunter Bursary Fund: Bursary fund established in 2021 to help those who need counselling services but cannot afford them
Products and services
- Travel Clinic Services
Quantifiable outcome
- 14 bursary-funded counselling sessions provided in 2021-22
- +3 more outcomes
Companies that use Healthlink360
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles4 records
Healthlink360 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
Healthlink360 partnerships and signals
Strategic signalScale indicators6 records
Recent moves8 records
Expansion highlights6 records
Healthlink360 competitors and assessment
Company assessmentBroad incumbents
- Health Assured: Health Assured is the UK's largest provider of employee assistance programmes (EAPs) and workplace wellbeing services. Comparable to HealthLink360 in delivering counselling and psychological services to UK employers, though it serves a broader commercial market rather than specializing in compassion-driven or humanitarian roles.
- International SOS: International SOS is the world's largest commercial provider of medical and security assistance for travelers, expatriates, and global workers. It is comparable to HealthLink360 in delivering pre-deployment health assessments, telemedicine, and duty-of-care support, but operates at vastly greater scale, with a global clinic network and corporate contracts.
- BetterHelp: BetterHelp is the largest online therapy platform globally, providing remote counselling and psychological support to individuals. Comparable to HealthLink360 in remote psychological service delivery, though it serves a mass-market consumer base rather than specializing in global workers and humanitarian professionals.
Direct peers
- Medair: Medair is a humanitarian relief organization that deploys health and relief professionals to disaster and conflict zones. It is comparable to HealthLink360 in its mission-driven focus on serving humanitarian and global workers, though Medair provides field medical care rather than pre/post-deployment health support.
- CityDoc: CityDoc is a UK-wide network of travel health clinics offering vaccinations, travel consultations, and occupational health screening. It is a direct competitor to HealthLink360 for travel medicine and pre-deployment medicals, though its services do not extend to integrated psychological support for global workers.
- MASTA (Medical Advisory Service for Travellers Abroad): MASTA operates the UK's largest network of travel clinics offering vaccinations, anti-malarials, and country-specific health advice. It directly competes with HealthLink360's travel clinic service line for individual travellers and corporate clients, though it does not replicate the occupational health or psychological services for global workers.
- Trailfinders Travel Clinic: Trailfinders operates a London-based travel health clinic providing vaccinations and pre-travel consultations as part of its broader travel agency business. Comparable to HealthLink360's travel clinic for individual travellers, though without the occupational or psychological specializations.
- Nomad Travel: Nomad Travel is a UK-based chain of travel health clinics providing vaccinations, travel consultations, and country-specific health advice. It overlaps with HealthLink360's travel clinic offerings for general travellers but lacks the integrated occupational health and psychological services for mission/humanitarian workers.
Emerging players
- Lyra Health: Lyra Health is a US-based digital mental health platform providing therapy and coaching through employer benefits. Comparable to HealthLink360 in delivering remote psychological services, though it operates at much greater scale with technology-driven delivery rather than clinician-led niche specialization.
Regional players
- Tropical Medical Bureau: TMB is Ireland's leading travel health clinic network providing vaccinations, travel medicine consultations, and tropical disease advice. Comparable to HealthLink360 in travel medicine expertise and yellow fever certification, though operating regionally in Ireland rather than serving global workers globally.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Healthlink360 social profiles
Digital presenceHealthlink360 compliance and trust
Trust signalCompliance5 records
Healthlink360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Healthlink360 leadership team
Management profileNumber of profiles
Profiles14 records
Healthlink360 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Healthlink360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Healthlink360
What does Healthlink360 do?
HealthLink360 is a Scottish charitable healthcare organisation delivering three integrated service lines: a Travel Clinic providing vaccinations and country-specific health advice; Medical Services covering health screenings, pre-deployment medicals, and remote health assessments for overseas workers; and Psychological Services including counselling, CBT, psychological assessments, and post-deployment debriefs. Services are delivered in person at the Carberry clinic near Edinburgh and remotely via video/phone to clients worldwide, with a particular specialism in supporting missionaries, humanitarian workers, and mission agencies.
Is Healthlink360 a public or private company?
Healthlink360 is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Healthlink360 founded?
Healthlink360 was founded in 1983. It employs 1 to 10 people.
Where is Healthlink360 based?
Healthlink360 is headquartered in Musselburgh, United Kingdom, in the Europe region.
How does Healthlink360 make money?
Three revenue lines are on record. Clinical Service Fees are the primary driver. The others are charitable Donations and Bursary Fund and easyFundraising.
Who are Healthlink360's main competitors?
Broad incumbents on record are Health Assured, International SOS and BetterHelp. Direct peers are Medair, CityDoc, MASTA (Medical Advisory Service for Travellers Abroad), Trailfinders Travel Clinic and Nomad Travel. Lyra Health is listed as an emerging player. Tropical Medical Bureau is listed as a regional player.
Does Healthlink360 have an API?
No public API is recorded for Healthlink360.
What industry is Healthlink360 in?
Healthlink360's product category is Travel and Occupational Health Services. Its primary akta.pro industry code is THACAEAF, Health & Medical Risk Management (Vaccination Guidance, Telemedicine, Medical Networks). Its NAICS code is 624 and its SIC code is 8090.