Helpers

What Helpers does

Helpers — operated as Helpers – Achieve S.A. — is a Paraguayan home-services company founded in 2020 during the COVID-19 pandemic and headquartered in Asunción. It is the first company in Paraguay to offer professional domestic and corporate cleaning services through a digital platform, and it operates under a vertically integrated employment model in which the cleaners (Helpers) are vetted, trained, and employed by the company rather than engaged as independent contractors. The core product, Helpers Home, is a multi-channel booking platform (responsive website, native iOS and Android apps, and a call center) that lets customers select service type, frequency, and time slot, choose a Helper via an interactive map, and pay via credit card (Bancard) or bank transfer (Vision Banco). The company reports coverage across all 18 of Paraguay's departments.

The broader product ecosystem includes two sub-brands. Helpers Care is a separate legal entity that operates as a technology intermediation platform connecting users with independent caregivers for elderly care services, generating fee rather than employment revenue. Academia Helpers is a Moodle-based virtual academy (academia.helpers.com.py) used to train and certify the cleaning workforce through interactive courses. The company is ISO 9001:2015-aligned (quality policy dated 28/04/2022), employs a 5-step vetting process (personal data, life and residence certificate, police background check, psychological tests, labor reference verification), and partners with 180SoftLab for software development. Pricing is not publicly disclosed and combines usage-based per-event billing with recurring monthly subscriptions, with a 50% cancellation penalty for cancellations within 24 hours.

From a commercial standpoint, Helpers targets residential households as the primary segment (one-time, recurring, and move-in/move-out cleaning) and corporate clients as a secondary segment (office and facility cleaning). Customer acquisition is primarily digital through the website, mobile apps, and Facebook/Google login, with a call center handling assisted bookings. Revenue is generated as transaction fees on cleaning services (employment-based) and intermediation fees on caregiver matches (platform-based). No revenue, funding, or ownership details are publicly disclosed, and the company operates as a privately held single-country entity with no known parent company or institutional investors.

Name

Helpers

Legal name

Helpers - Achieve S.A.

Website

https://helpers.com.py

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Helpers (Helpers – Achieve S.A.) is a Paraguayan digital platform, founded in 2020, that books vetted, employed cleaners for households and corporate clients across all 18 departments of Paraguay, and also intermediates elderly caregivers via its Helpers Care sub-brand.

Ownership category

akta.pro rank

Product category

Cleaning Services

NAICS

Janitorial Services (561720)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Mother’s Helper + Light Housekeeping (HSAAAGAC)

Keywords

• Domestic cleaning services
• Corporate cleaning services
• Elderly care intermediation
• Cleaning staff marketplace
• Digital cleaning platform

Headquarters

HQ city

Asunción

HQ country

Paraguay

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Cleaning Services: Revenue generated from domestic and corporate cleaning services billed per event or on a recurring frequency basis. Payment processed through credit card or bank transfer. The company employs the Helpers directly and manages payroll.
2. Care Services (Helpers Care): Intermediation fees from connecting users with independent caregivers for elderly care services. Platform acts as technology intermediary only; caregivers are independent contractors.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Helpers provides professional domestic and corporate cleaning services in Paraguay through a digital booking platform (web and mobile apps). The company directly employs and trains its cleaning personnel, manages scheduling, vetting, and payroll, and delivers services at customer locations across all 18 Paraguayan departments. A secondary sub-brand, Helpers Care, intermediates between families and independent caregivers for elderly care.

Product overview

Helpers operates a multi-platform service offering centered around two main brands: Helpers Home for domestic and corporate cleaning services, and Helpers Care for elderly care intermediation. The ecosystem includes a Moodle-based virtual academy for worker training, native mobile apps for iOS and Android, and a CV creation tool for recruitment. The main Helpers Home platform functions as a service management platform coordinating professional cleaners, while Helpers Care operates as a separate legal entity providing caregiver matching services.

Differentiator

Problem solved

Functional benefit

Brands

• Helpers Care: Technology platform connecting users with independent caregivers for elderly care services
• Academia Helpers

Products and services

• Helpers Home Digital platform for managing domestic and corporate cleaning services in Paraguay. Customers can book one-time, recurring, or move-in/move-out cleanings through the website or mobile app, view assigned Helper profiles and reviews, and pay electronically. The company employs the Helpers directly, assigns them based on availability, and delivers service across all 18 Paraguayan departments.
• Helpers Care Technology intermediation platform connecting users with independent caregivers for elderly care services, including companionship and daily living assistance. Helpers acts only as a technology intermediary; caregivers are independent contractors and the company earns intermediation fees from the matches.

Quantifiable outcome

• Rigorous 5-step hiring process ensures highly vetted cleaning professionals

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• BancardcoreTechnology or IntegrationPayment gateway provider enabling credit card processing through iframe integration on the platform. Handles secure payment transactions for service fees.
• Vision BancocoreTechnology or IntegrationBank for payment processing and money transfers. Customers can pay via bank transfer to Vision Banco current account.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Handy: Online marketplace connecting customers with independent cleaning and home-services professionals; closest comparable to Helpers' digital booking of vetted domestic cleaners with the platform acting as the service coordinator.
• Honor: Home-care platform connecting seniors with professional caregivers; comparable to Helpers Care's elderly-care intermediation thesis while operating at significantly larger scale.
• Care.com: Global online marketplace for caregivers including senior care — closely comparable intermediation-only model to Helpers Care's independent-contractor caregiver matching service.
• Tidy: App-based residential cleaning platform with vetted cleaners and flexible scheduling; directly comparable in product mechanics, mobile-first booking, and customer segment to Helpers Home.
• Helpling: Multi-country digital platform for booking vetted household cleaners with employer-of-record style arrangements in several markets; mirrors Helpers' model of digital-first cleaning intermediation.
• Cleanly: UK-headquartered on-demand residential cleaning marketplace with employer-of-record positioning and digital booking — directly comparable to Helpers' legal-employer digital cleaning model.

Broad incumbents

• The Maids: U.S. residential cleaning franchise with team-based service and standardized quality processes; broadly comparable recurring home-cleaning model with similar customer profile to Helpers' domestic segment.
• TaskRabbit: Angi-owned marketplace for cleaning and other home tasks; broader incumbent offering digital booking of vetted cleaners — comparable platform mechanics, although it spans many task categories beyond cleaning.
• Maid Brigade: Long-running U.S. residential cleaning franchise with vetted teams and recurring service contracts — comparable recurring-cleaning value proposition and customer base to Helpers' subscription tier.
• MOLLY MAID: Established residential cleaning franchise operating in North America, Europe and Asia; broader incumbent in the household cleaning space with overlapping customer base and recurring service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/helpers-paraguay

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helpers