KLIK

What KLIK does

KLIK (Kwaliteit van Leven in Kaart) is a web-based Patient-Reported Outcome (PRO) measurement platform developed and maintained by Amsterdam UMC (Academisch Medisch Centrum), a public academic medical center in the Netherlands. The platform enables patients (children, parents, and adults) to complete age-appropriate, condition-specific questionnaires before outpatient consultations; responses are converted into structured KLIK PROfiles that treating physicians review during appointments. The system covers 214 patient groups across 48 Dutch hospital centers and serves 53,560 patients and 2,852 practitioners as the most recent reported operational metrics.

The underlying technology is a web-based questionnaire delivery and reporting platform, co-developed with Biomedia B.V., delivering condition-specific questionnaires tailored to age, condition, and respondent (child, parent, or adult). Separate questionnaire versions are provided for children, parents, and adults, and the platform supports consented research data collection with anonymization and coding for clinical studies. Distribution is hospital-institutional: patients are registered by their treating hospital and invited via email with login credentials, and there is no direct consumer access or mobile app. KLIK is not a stand-alone commercial entity but an initiative operated as a collaboration between the KLIK team at Emma Kinderziekenhuis AMC, Biomedia B.V., and participating Dutch hospitals, with the platform hosted at the Amsterdam UMC location AMC (Meibergdreef 9, 1105 AZ Amsterdam).

The business model is non-commercial at the patient level: the service is offered free to patients through participating Dutch hospitals. Operational funding is sourced from research grants and institutional support from organizations including ZonMw (Netherlands Organisation for Health Research and Development), KWF Kankerbestrijding (Dutch Cancer Society), Nierstichting (Kidney Foundation), and pharmaceutical company supporters (Novartis, AbbVie, Sobi). No pricing is publicly disclosed, and KLIK does not operate as an independent commercial SaaS business with separate equity ownership, funding rounds, or company registration.

Name

KLIK

Legal name

Academisch Medisch Centrum

Website

https://hetklikt.nu

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

KLIK is a web-based patient-reported outcome platform from Amsterdam UMC enabling 53,560+ patients across 48 Dutch hospitals to complete standardized quality-of-life questionnaires before clinical consultations, generating PROfiles for treating physicians and supporting consented research data collection.

Ownership category

akta.pro rank

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Institutional healthcare subscriptions: KLIK is deployed through Dutch hospital partnerships where healthcare institutions adopt the platform for patient-reported outcome measurement. Revenue appears to be generated through institutional arrangements with hospitals and healthcare systems, including academic medical centers, children's hospitals, and specialized treatment centers across the Netherlands.
2. Research grants and funding: The platform is partially funded through research grants and institutional support from organizations including ZonMw (Netherlands Organisation for Health Research and Development), KWF Kankerbestrijding (Dutch Cancer Society), Nierstichting (Kidney Foundation), and other healthcare research foundations that support quality of life measurement in clinical research.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

KLIK is a web-based Patient-Reported Outcome (PRO) measurement platform that lets children, parents, and adult patients registered through Dutch hospitals complete validated questionnaires about their quality of life and psychosocial functioning before outpatient consultations. Responses are converted into structured KLIK PROfiles that treating physicians review and discuss during appointments, with the same platform supporting clinical research data collection under proper consent. The platform is deployed across 48 Dutch hospital centers covering 214 condition-specific patient groups.

Product overview

KLIK is a unified patient-reported outcome (PRO) system consisting of two core components: the KLIK Portal (web-based questionnaire platform) and the KLIK PROfile (structured summary output). Patients and their families complete questionnaires digitally prior to consultations, and responses are automatically converted into PROfiles for healthcare providers to review during appointments. The platform supports 214 patient groups across 48 medical centers in the Netherlands, serving children, parents, and adult patients across diverse medical conditions including oncology, nephrology, cardiology, and chronic diseases.

Differentiator

Problem solved

Functional benefit

Products and services

• KLIK Portal Web-based patient-reported outcome (PRO) platform that enables registered patients (children, parents, and adults) to complete validated questionnaires about their quality of life, psychosocial functioning, and symptoms before clinical consultations. Responses are automatically converted into KLIK PROfiles for clinician review. The platform is accessed via hospital-issued login credentials and supports 214 patient groups across 48 Dutch hospital centers.
• KLIK PROfile Structured visual summary of patient questionnaire responses that provides healthcare providers with a clear overview of a patient's quality of life, psychosocial functioning, and symptoms for discussion during outpatient consultations. Generated automatically from responses submitted through the KLIK Portal.

Quantifiable outcome

• 53,560 patients actively using the platform across 48 hospital centers
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core, major and minor.

• Biomedia B.V.coreTechnology or IntegrationBiomedia B.V. is described as a co-development partner in the KLIK project alongside the Emma Kinderziekenhuis AMC. Biomedia appears to be involved in the technical development and maintenance of the KLIK platform, providing software development and system integration services.
• ZonMwcoreOthersZonMw (Netherlands Organisation for Health Research and Development) is a major research funding organization that supports healthcare research in the Netherlands. KLIK acknowledges ZonMw as a funding supporter of the platform and its associated research activities.
• KWF KankerbestrijdingmajorOthersKWF Kankerbestrijding (Dutch Cancer Society) is a cancer research and patient support organization that provides funding for cancer-related healthcare projects in the Netherlands.
• NierstichtingmajorOthersNierstichting (Dutch Kidney Foundation) supports research and care for kidney disease patients and is listed as a supporting organization for KLIK activities.
• NovartisminorOthersPharmaceutical company Novartis is acknowledged as a supporter of the KLIK project, providing funding support for platform operations.
• AbbVieminorOthersPharmaceutical company AbbVie is acknowledged as a supporter of the KLIK project.
• SobiminorOthersPharmaceutical company Sobi (Swedish Orphan Biovitrum) is acknowledged as a supporter of the KLIK project.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• HealthLoop: Automated patient check-in and PRO monitoring platform for outpatient care. Comparable to KLIK in using web-based questionnaires to surface patient status to clinicians between visits, though HealthLoop is more general-purpose.
• Wellbe: Patient engagement and PRO platform for surgical episodes and specialty care. Comparable to KLIK's pre-visit questionnaire and clinician PROfile concept for hospital outpatient workflows.

Regional players

• Kaiku Health: European (Finnish) digital health platform providing PRO-based symptom monitoring primarily for oncology patients in European hospitals. Comparable to KLIK's cancer-care PRO use cases across European hospital networks.
• Luscii: Dutch digital health platform for remote patient monitoring and PRO collection across Dutch and European hospitals. Direct regional peer to KLIK, operating in the same Dutch hospital market with overlapping patient-reported outcome functionality.

Broad incumbents

• GetWellNetwork: Enterprise patient engagement platform deployed across U.S. health systems with PRO and care plan modules. Broad incumbent with overlapping capabilities to KLIK in hospital-based digital patient engagement.
• Press Ganey: Large U.S. healthcare experience and patient-outcome measurement vendor serving thousands of hospitals. Overlaps with KLIK's PRO measurement function, though Press Ganey's portfolio spans patient experience, CAHPS, and workforce surveys rather than specializing in clinical PRO workflow integration.

Direct peers

• PatientIQ: Patient-reported outcomes platform deployed across U.S. hospitals and specialty practices. Directly comparable to KLIK in functionality (PRO collection, clinician dashboards, validated instruments) and customer base (medical centers), though focused on U.S. orthopedic and specialty care.
• SeamlessMD: Digital patient engagement platform used by hospitals for pre/post-procedure monitoring, including PRO collection. Comparable to KLIK in targeting hospital workflows and patient-reported outcomes, with overlap in clinical pathway design.
• Force Therapeutics: Digital care platform focused on musculoskeletal recovery with PRO measurement integrated into clinician and patient workflows. Comparable to KLIK in deploying condition-specific PRO programs across hospital networks.
• Carevive Health: Oncology-focused PRO and care management platform used by cancer centers for symptom monitoring and patient engagement. Comparable to KLIK in PRO-driven, condition-specific deployments across hospital oncology departments (a key KLIK use case).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/kwaliteitvanleveninkaart
• Instagraminstagram.com/klikproject
• LinkedInlinkedin.com/company/hetklikt

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KLIK