IPSE - Intervención Psicológica Especializada

What IPSE - Intervención Psicológica Especializada does

IPSE — Intervención Psicológica Especializada is a Madrid-headquartered provider of clinical-psychology services sold on a B2B basis to insurance carriers. Founded in 2004 and operating through the legal entity E.A.P. IBERIA S.L., the company contracts with at least 12 named Spanish and international insurance groups — including Generali, Allianz, Zurich, Europ Assistance, Sanitas, Mutua Madrileña, and SegurCaixa — to deliver psychological care to policyholders following accidents, fatalities, and other traumatic events. Its offer spans 24/7 telephone and on-site crisis response (with a stated sub-3-hour deployment SLA, national and international coverage), cognitive-behavioural psychotherapy, neuropsychological assessment, expert-witness psychological reporting, psychological autopsy, and simulation/fraud detection to support insurer claim decisions.

Service delivery runs on a curated network described as more than 700 clinical and general-health psychologists supplemented by ~63 internal employees. The supporting technology layer comprises a real-time case-monitoring mobile application (providing intervention traceability for insurer case managers) and the yees.es emotional well-being platform, which extends the relationship with insured users beyond acute incidents. Quality, information security, and accessibility frameworks are codified through ISO 9001:2015 (certified 27/01/2022), ISO 27001, EAEF business-excellence recognition, and conformity with UNE-EN 301549:2022 at Level AA.

The business model is professional services: revenue is generated through negotiated enterprise agreements with insurance carriers for clinical intervention hours and expert reports; pricing is not publicly disclosed. Go-to-market is sales-led, leveraging direct relationships with insurance procurement and claims teams, industry certifications as enterprise procurement credentials, and institutional endorsements (ENISA, CDTI, Comunidad de Madrid, EU Next Generation funds) that support credibility with both private and public-sector buyers. The company is led by Christophe Launay as Consejero Delegado (CEO).

Name

IPSE - Intervención Psicológica Especializada

Legal name

E.A.P. IBERIA S.L

Website

https://ipse-psicologia.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

IPSE is a Madrid-based B2B clinical-psychology provider that delivers 24/7 crisis response, psychotherapy, expert reports, and fraud-detection services to 12 named Spanish and international insurance carriers via a curated 700-strong clinician network.

Ownership category

akta.pro rank

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Psychological Assistance Services to Insurance Companies: B2B contracts with insurance companies providing psychological care to policyholders. Services include crisis intervention, expert witness reports, cognitive-behavioral psychotherapy, neuropsychological evaluation, and in-situ psychological assistance.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

IPSE is a B2B psychological assistance and expert services provider for the insurance sector. It delivers 24/7 psychological care to insurance policyholders following traumatic events (accidents, deaths, medical emergencies), including crisis intervention, expert witness reports, cognitive-behavioral psychotherapy, neuropsychological evaluation, simulation detection, and psychological autopsy. Services are contracted by insurance carriers and delivered through a national network of more than 700 clinical psychologists.

Product overview

IPSE (Intervención Psicológica Especializada) is a psychological assistance and expert services provider for the insurance sector. The company operates as a unified service offering rather than a modular platform, delivering 24/7 psychological assistance with national and international coverage through a team of over 700 clinical psychologists. Core services include expert psychological reports, on-site crisis intervention (deploying within 3 hours), cognitive-behavioral psychotherapy, psychological rehabilitation, neuropsychological assessment, simulation detection, and psychological autopsy services. These services are complemented by a mobile app for real-time activity monitoring and an emotional well-being platform, all designed to reduce psychological sequelae, prevent fraud, and accelerate insured recovery.

Differentiator

Problem solved

Functional benefit

Products and services

• Asistencia Psicológica 24/7 (24/7 Psychological Assistance)

Quantifiable outcome

• Deployment of coordinating psychologist and crisis psychologist to emergency locations within 3 hours
• +3 more outcomes

Named customers12 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Emerging players

• Modern Health: Global mental health platform offering therapy, coaching, and crisis support to employers and insurers. Comparable in targeting insurance and enterprise buyers for embedded mental health benefits, primarily through technology-enabled delivery.
• IFEEL: Spanish corporate mental health platform providing digital therapy and well-being services to companies and insurers. Directly comparable as a Spanish-market mental health provider targeting enterprise/insurer contracts, though delivered primarily through digital channels.
• Lyra Health: US-based mental health benefits platform working with employers and insurers to provide therapy and crisis support. Comparable in addressing insurer/employer demand for mental health coverage, but through a digital-first model that competes for the same buyer budgets.
• Headspace Health: Combined Headspace and Ginger offering digital mental health services to consumers, employers, and health plans. Comparable in serving insurer/employer demand for scalable mental health benefits, though focused on app-based delivery rather than in-person crisis response.
• Doctoralia (Docplanner Group): Healthcare professional marketplace and booking platform operating in Spain and across Europe. Comparable as a Spanish-market health services intermediary with partial overlap in helping insurance customers access care providers, though focused on general healthcare rather than specialized psychological assistance.

Direct peers

• Europ Assistance: Global assistance company providing crisis intervention, medical, and travel assistance services to insurers and corporations. Directly comparable in providing on-the-ground emergency response and expert services for insurance claims, though at much larger global scale.
• International SOS: Worldwide medical and security assistance firm offering 24/7 crisis response and health services to insurers, governments, and multinationals. Comparable in delivering in-situ emergency intervention through a large contracted clinician network.
• Assist Card: Latin American-focused travel and medical assistance company serving insurance carriers with emergency response and care coordination. Comparable business model of providing B2B assistance services to insurance partners, particularly in the Spanish-speaking world.

Broad incumbents

• Cigna Group (Evernorth): Global health services company providing employee assistance programs (EAP), behavioral health, and insurance products. Comparable as an incumbent provider of mental health benefits to insurers and employers, but operates at significantly larger scale with broader service portfolio.

Regional players

• DKV (ERGO Group): Spanish health insurer offering insurance products that frequently include psychological care benefits. Comparable as a regional player in the Spanish insurance ecosystem that could either be a customer of IPSE or develop in-house alternatives to its services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ipse-intervenci%C3%B3n-psicol%C3%B3gica-especializada

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IPSE - Intervención Psicológica Especializada