Kasama
Kasama is a distributed ecommerce implementation agency delivering certified strategy, UX, platform build, and staff augmentation services across Shopify, Salesforce Commerce Cloud, Scayle, and OroCommerce for mid-market and enterprise brands.
- Company typePrivate
- Founded-
- HeadquartersBoston, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Kasama does
Kasama is a private, founder-led ecommerce implementation agency founded in 2020 and headquartered in the Boston area (Acton, MA) with US offices in Boston and Dallas and an offshore delivery hub in Manila. The firm operates a distributed delivery model spanning the US, Philippines, India, and Pakistan, and is led by Founder and President Mark Rubin alongside VP of Delivery Tuba Engindeniz and VP of Engineering Adam Clason. Its name, "Kasama" (Tagalog for "companion"), reflects a positioning built around long-term advisory relationships rather than transactional project work. Headcount is reported at approximately 32 with self-stated totals of 50+ professionals carrying 250+ cumulative years of ecommerce experience.
The company's core offering is professional services across four pillars: Commerce Strategy, Creative and UX Design, Technology Implementation, and Staff Augmentation and Support. Technology Implementation is the most differentiated pillar, delivering certified implementations, migrations, and integrations across Shopify Plus, Salesforce Commerce Cloud (including Einstein AI, Order Management, Marketing Cloud, and MuleSoft), Scayle Commerce Engine, and OroCommerce, supplemented by Akeneo PIM, Klaviyo marketing automation, and Shopify POS practices. Kasama's only disclosed proprietary product is the Shopify-Salesforce OMS Connector, a bi-directional integration that synchronizes customer profiles, product and pricing data, and order processing between Shopify storefronts and Salesforce Order Management to enable unified commerce. The firm has no public API or SDK of its own; its intellectual property is concentrated in delivery playbooks, certifications, and integration assets.
Kasama monetizes exclusively through custom quote-based professional services engagements sold via direct enterprise field sales and channel referrals from its certified platform partners (Shopify, Salesforce, Scayle, OroCommerce, Klaviyo, Akeneo, and ten minor build partners). Engagements are structured as project-based implementations or ongoing managed-services retainers, often on multi-year terms, and the firm explicitly markets itself as platform-agnostic, advising mid-market and enterprise brands on vendor selection and migrations rather than reselling a single stack. Customer count is stated at 100+, with named enterprise logos including Black Rifle Coffee, Roots, Knix, Scandinavian Tobacco Group, Pet Supermarket, and Joe Hand Promotions across B2C, B2B, marketing, and OMS use cases.
Kasama firmographics
Firmographics- Name
- Kasama
- Legal name
- Kasama, Inc.
- Website
- https://kasamadigital.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kasama is a distributed ecommerce implementation agency delivering certified strategy, UX, platform build, and staff augmentation services across Shopify, Salesforce Commerce Cloud, Scayle, and OroCommerce for mid-market and enterprise brands.
- Ownership category
- akta.pro rank
Kasama industry classification
Industry- Product category
- Ecommerce Implementation Services
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- CRM Implementation & Customization Services (BPAEAGAC)
Keywords
Where Kasama is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Kasama business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Strategy: Discovery workshops, stakeholder alignment, commerce strategy and roadmap development, platform evaluation and vendor selection, customer journey mapping, and data-driven decision support
- Professional Services - Technology Implementation: Platform implementation for Salesforce, Shopify, Scayle, OroCommerce; integration and API development; modernization and scalability services including migrations and replatforms
- Professional Services - Creative & UX Design: UI/UX design, user research, design systems and brand identity, prototyping and wireframing, conversion rate optimization, accessibility and responsive design
- Staff Augmentation & Support Services: Nearshore and offshore team augmentation, 24/7 production support and monitoring, managed services and SLA-based support, flexible engagement models, training and knowledge transfer
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Professional services engagements are custom quote-based |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Kasama product offering
Product offeringCore offering
Kasama is a full-service ecommerce agency providing commerce strategy, creative/UX design, technology implementation, and staff augmentation services. Implementation specializations cover Salesforce Commerce Cloud, Shopify, Scayle, and OroCommerce, with supporting implementations of Klaviyo, Akeneo, and Shopify POS. The firm also offers a proprietary Shopify-Salesforce OMS bi-directional connector that synchronizes customer data, product/pricing, and order processing between the two platforms.
Product overview
Kasama is a full-service ecommerce and marketing agency providing strategy, creative design, technology implementation, and staff augmentation services. Their technology practice specializes in implementing and supporting major commerce platforms including Shopify Plus, Salesforce Commerce Cloud, Scayle Commerce Engine, and OroCommerce, supplemented by specialized implementations of Klaviyo (email/SMS marketing), Akeneo PIM (product information management), and Shopify POS (unified commerce). A key proprietary offering is their Shopify-Salesforce OMS bi-directional connector, which synchronizes customer data, product and pricing information, orders, and order processing between Shopify and Salesforce Order Management to create a unified commerce architecture. The agency's four service pillars—Strategy, Creative & UX Design, Technology Implementation, and Staff Augmentation & Support—span the full commerce lifecycle from initial discovery through ongoing optimization.
Differentiator
Problem solved
Functional benefit
Products and services
- Commerce Strategy Services Discovery workshops, stakeholder alignment, commerce roadmap development, platform evaluation and vendor selection, customer journey mapping, and data-driven decision support that align technology solutions with business goals for mid-market and enterprise ecommerce brands.
- Creative & UX Design Services UI/UX design backed by research, usability testing, and data analysis; design systems and brand identity development; prototyping and wireframing; conversion rate optimization; and accessibility and responsive design services for ecommerce brands.
- Commerce Technology Implementation Platform implementation across Salesforce Commerce Cloud, Shopify, Scayle, and OroCommerce; integration and API development with ERPs, CRMs, payment gateways, and data warehouses; modernization and scalability services including migrations, code optimization, caching strategies, and localization.
- Staff Augmentation & Support Services Dedicated team augmentation combining onshore leadership with nearshore and offshore talent; 24/7 production monitoring; managed services with SLA-based support; flexible engagement models; and training and knowledge transfer programs for ecommerce platforms.
- Shopify-Salesforce OMS Connector Proprietary bi-directional connector that synchronizes customer profiles, product catalogs and pricing, orders, and post-purchase order processing between Shopify storefronts and Salesforce Order Management System, enabling unified commerce architecture.
Companies that use Kasama
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles1 record
Kasama technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability13 records
Feature1 record
Kasama partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered flagship and core.
- ShopifyflagshipCertified Shopify Plus Partner specializing in Shopify Plus setup, configuration, data migration, custom theme development, app integrations, mobile optimization, user experience and design, Shopify POS implementation, and Shopify-Salesforce OMS Connector.
- SalesforceflagshipCertified Salesforce partner with decades of combined experience in Salesforce Commerce Cloud (previously Demandware). Services include B2C and B2B Commerce Cloud, Einstein AI integration, custom development, Salesforce Marketing Cloud, Salesforce Order Management, Salesforce Sales and Service Cloud, and MuleSoft implementations.
- ScaylecoreCertified Scayle partner for modern, headless commerce platform implementation. Scayle is built for brands and retailers aiming to scale rapidly across channels with API-first philosophy, modular and composable design.
- OroCommercecoreCertified OroCommerce partner specializing in B2B e-commerce platform implementation for complex and large-scale business operations. Services include implementation, integration, custom development, B2B customer experience optimization, and ongoing support.
- KlaviyocoreCertified Klaviyo implementation partner for email and SMS marketing automation. Specializes in integrating Klaviyo with leading ecommerce platforms, advanced segmentation, automation flows, personalized campaigns, and predictive analytics.
- AkeneocoreOfficial Akeneo partner for Product Information Management (PIM) implementation. Helps enterprise brands centralize, enrich, and distribute product information. Services include Akeneo PIM implementations, ERP/CMS/ecommerce integrations, catalog modeling, data migration, and localization.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Kasama competitors and assessment
Company assessmentDirect peers
- Corra: Mid-sized digital commerce agency specialized in Shopify Plus and Salesforce Commerce Cloud implementations for enterprise brands. Closely comparable in size, certifications, and service-line scope to Kasama.
- Shero Commerce: Niche Salesforce Commerce Cloud implementation partner with similar enterprise brand focus and multi-region delivery model. A specialized peer competing for the same Salesforce-led RFPs.
- Tryzens: Specialist ecommerce consultancy delivering Salesforce Commerce Cloud and Shopify Plus services for enterprise retailers and brands globally. A direct mid-market competitor with similar multi-platform positioning.
- PixelMEDIA: Shopify Plus agency serving mid-market and enterprise brands with strategy, design, and platform implementation. Overlaps significantly with Kasama's Shopify Plus service line and customer type.
Broad incumbents
- Accenture Song: Accenture's interactive/commerce practice delivering large-scale Salesforce, Shopify, and Adobe commerce implementations globally. A primary competitor for enterprise ecommerce mandates that Kasama also targets.
- Slalom: Mid-market-focused consulting firm with a sizeable commerce and digital experience practice spanning Salesforce and Shopify. Comparable in target segment and culture though broader than Kasama's vertical focus.
- Capgemini Invent: Capgemini's digital innovation arm delivering commerce transformation programs for global brands. Competes for the same enterprise re-platforming and managed-services mandates as Kasama.
- Publicis Sapient: Digital transformation consultancy within the Publicis group with deep Salesforce Commerce Cloud and Shopify Plus delivery capabilities. Competes directly with Kasama on mid-market and enterprise commerce engagements.
- Cognizant Interactive: Global IT services firm with a dedicated digital commerce practice spanning Salesforce, Shopify, and headless platforms. Overlaps with Kasama's enterprise implementation and managed services offerings.
- Deloitte Digital: Digital transformation arm of Deloitte serving Fortune 500 brands on commerce, CRM, and martech platforms including Salesforce Commerce Cloud. Kasama competes for the same enterprise re-platforming RFPs but operates at a far smaller scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Kasama social profiles
Digital presenceKasama financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kasama leadership team
Management profileNumber of profiles
Profiles3 records
Kasama funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kasama M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kasama
What does Kasama do?
Kasama is a full-service ecommerce agency providing commerce strategy, creative/UX design, technology implementation, and staff augmentation services. Implementation specializations cover Salesforce Commerce Cloud, Shopify, Scayle, and OroCommerce, with supporting implementations of Klaviyo, Akeneo, and Shopify POS. The firm also offers a proprietary Shopify-Salesforce OMS bi-directional connector that synchronizes customer data, product/pricing, and order processing between the two platforms.
Is Kasama a public or private company?
Kasama is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Kasama founded?
Kasama was founded in -1. It employs 11 to 50 people.
Where is Kasama based?
Kasama is headquartered in Boston, United States, in the North America region.
How does Kasama make money?
Four revenue lines are on record. Professional Services - Strategy is the primary driver. The others are professional Services - Technology Implementation, professional Services - Creative & UX Design and staff Augmentation & Support Services.
Who are Kasama's main competitors?
Direct peers on record are Corra, Shero Commerce, Tryzens and PixelMEDIA. Broad incumbents are Accenture Song, Slalom, Capgemini Invent, Publicis Sapient, Cognizant Interactive and Deloitte Digital.
Does Kasama have an API?
No public API is recorded for Kasama.
What industry is Kasama in?
Kasama's product category is Ecommerce Implementation Services. Its primary akta.pro industry code is BPAEAGAC, CRM Implementation & Customization Services. Its NAICS code is 541511 and its SIC code is 7370.